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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30702 Views

40 replies

9 likes

  • 30702 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
  • 95429 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

  • 293858 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

  • 123761 Views
  • 19 replies
  • 38 likes

sharing and radio button is greyed out in iphone, but available on android? how to fix this?

PremiumPhilippines DeviceIPHONEXROperating SystemIOS12 My Question or Issue sharing for social media and radio button is disabled. how to fix this

Newbie

  Premium Philippines   Device IPHONEXR Operating System IOS12   My Question or Issue   sharing for social media and radio button is disabled. how to fix this  

600 Views

0 replies

1 likes

  • 600 Views
  • 0 replies
  • 1 likes

Solved!! Queue view issues on iOS

PlanPremiumCountryAustraliaDeviceAny iPhoneOperating SystemiOS My Question or IssueThere is an issue present on Spotify iOS that has been around for quite some time and reported by other users as well, in which the last song of the queue in 'queue vi...

Newbie

Plan Premium Country Australia Device Any iPhone Operating System iOS   My Question or Issue There is an issue present on Spotify iOS that has been around for quite some time and repor...

landonharris88

Composer

2206 Views

1 replies

0 likes

bug
iOS
queue
  • 2206 Views
  • 1 replies
  • 0 likes

Solved!! (Iphone6s) No option to make playlist private/public

PlanFreeCountry USADeviceiPhone 6sOperating System(iOS 12.1.2)(up to date)The app is up to date, I’ve tried deleting it and downloading again. My phone is up to date and my account is verified. But whenever I make a playlist it is automatically publi...

Casual Listener

  Plan Free Country  USA Device iPhone 6s Operating System (iOS 12.1.2) (up to date) The app is up to date, I’ve tried deleting it and downloading again. My phone is up to date an...

Dakotasparrow64

Casual Listener

2179 Views

3 replies

0 likes

  • 2179 Views
  • 3 replies
  • 0 likes

Is there a way to have lyrics only visible?

PlanFreeCountry UKDeviceIphone XOperating SystemLatest My Question or Issue Can we have an option to see lyrics only instead of random lyrics and behind the lyrics? This would be super awsome.

Casual Listener

Plan Free Country  UK Device Iphone X Operating System Latest   My Question or Issue  Can we have an option to see lyrics only instead of random lyrics and behind the lyrics?...

Maxim

Spotify Star

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Shuffle in "Songs"

Plan PremiumMy Question or IssueI usually listen to all Songs on shuffle. I am unable to shuffle ALL of my songs. It will only shuffle the "number" songs and the "A" songs. I have tried restarting the app, I have tried logging in to my Mac Laptop and...

Newbie

Plan Premium My Question or Issue I usually listen to all Songs on shuffle. I am unable to shuffle ALL of my songs.  It will only shuffle the "number" songs and the "A" songs.  I have tri...

509 Views

0 replies

0 likes

shuffle issue
  • 509 Views
  • 0 replies
  • 0 likes

Download speed is amazingly slow

Hi guys, as the title. My download speed is super super slow (10-15’ /song). I spend most of the time outdoor so offline songs are very important to me. Its not about connection’s problem since i’ve changed many networks. I also tried to uninstall my...

Casual Listener

Hi guys, as the title. My download speed is super super slow (10-15’ /song). I spend most of the time outdoor so offline songs are very important to me. Its not about connection’s problem since i’ve ...

560 Views

0 replies

1 likes

  • 560 Views
  • 0 replies
  • 1 likes

Greyed out sound button on Spotify 8.4.73.780 on ios

Plan: PremiumCountry: Philippines Device: Ipod TouchOperating SystemiOS 6 My Question or IssueMy daughter uses Spotify on my old Ipod Touch, and plays to speakers over Airplay. Recently, the sound icon which she uses to connect to Airplay has bcome g...

Newbie

Plan: Premium Country: Philippines   Device: Ipod Touch Operating System iOS 6  My Question or Issue My daughter uses Spotify on my old Ipod Touch, and plays to speakers over Ai...

617 Views

0 replies

0 likes

  • 617 Views
  • 0 replies
  • 0 likes

Filter within Playlist disappeared after latest update on iPad

PremiumUSA DeviceiPad Operating SystemiOS 10 My Question or Issue Since the 8.4.8 version, the filter bar is not shown when I pull down within a play list. This used to work very well before this. Especially because there is no way to bookmark a song...

Casual Listener

Premium USA   Device iPad  Operating System iOS 10  My Question or Issue  Since the 8.4.8 version, the filter bar is not shown when I pull down within a play lis...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Library organization in iOS app

Plan PremiumCountry Canada Device iPhone 8Operating System iOS 10 My Question or Issue There's something that doesn't make sense to me about how the Library works in the iOS app. If I go into the Artists list and select an artist, I would expect that...

Newbie

Plan Premium Country Canada  Device iPhone 8 Operating System iOS 10   My Question or Issue  There's something that doesn't make sense to me about how the Library ...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Can’t see Tseries music added in my app

PlanPremiumCountryUnited States DeviceiPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a pop up in Spotify app saying I can listen to Tseries music now.When I clicked on it , it didn’t show any new indian alb...

Newbie

  Plan Premium Country United States  Device iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I got a pop up in Spotify ap...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Complete album name not visible anymore

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 12.1.1 My Question or IssueSince last week the artist page was updated. Now there are the album covers and album titles too big, so it is not possible anymore to see the whole title, in parti...

Gig Goer

Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.1.1   My Question or Issue Since last week the artist page was updated. Now there are the album covers and album ti...

971 Views

0 replies

0 likes

  • 971 Views
  • 0 replies
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Discographies are not complete anymore

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 10 My Question or Issue If I go to the discography page on an artist with lots of album releases I can only find the latest albums. Before the recent update all Albums where displayed. As lon...

Casual Listener

  Plan Premium Country Germany Device iPhone 8 Operating System iOS 10   My Question or Issue  If I go to the discography page on an artist with lots of album releases I can...

Joetothepower

Casual Listener

2474 Views

10 replies

4 likes

  • 2474 Views
  • 10 replies
  • 4 likes

Thumbs Up/ Thumbs Down missing. Dislike button removes multiple songs

PlanPremiumCountry United StatesDeviceIphone 6sOperating System(iOS 12.1.2) My Question or Issue the thumbs up and thumbs down options on all of my radio functions has disappeared. i have restarted the app, restarted the phone, uninstalled/reinstalle...

Regular

Plan Premium Country  United States Device Iphone 6s Operating System (iOS 12.1.2)   My Question or Issue   the thumbs up and thumbs down options on all of my radio function...

BCuster30

Regular

1985 Views

2 replies

8 likes

Radio
thumbs down
thumbs up
  • 1985 Views
  • 2 replies
  • 8 likes

desde que tengo spotify en alexa se apaga y se enciende solo

PlanPremiumCountry SpainDeviceIpad alexa My Question or Issue Desde hace unas semanas tengo spotify pri conectado a Alexa a través del ipad y no se por qué motivo al rato de estar escuchando música se apaga solo. Pero eso no es lo peor, si no que des...

Newbie

Plan Premium Country  Spain Device Ipad alexa   My Question or Issue  Desde hace unas semanas tengo spotify pri conectado a Alexa a través del ipad y no se por qué motivo al ra...

987 Views

0 replies

0 likes

Alexa
  • 987 Views
  • 0 replies
  • 0 likes

[Carplay] Sorting Options for Album List and other Lists

Problem:Currently it's not possible to decide how Albums (and other lists) are sorted in Spotify's Carplay App. This is not convenient, because especially for Albums the users usually do not know the Album's title but rather the Artist's title. It wo...

Newbie

Problem: Currently it's not possible to decide how Albums (and other lists) are sorted in Spotify's Carplay App. This is not convenient, because especially for Albums the users usually do not know t...

bevick

Casual Listener

5341 Views

4 replies

28 likes

  • 5341 Views
  • 4 replies
  • 28 likes

musica bloqueada

Fui adicionar uma musica que gostei a playlist e acabei bloqueando essa música sem querer. Como faço para desbloquear essa música e poder ouvi-la novamente?

Newbie

Fui adicionar uma musica que gostei a playlist e acabei bloqueando essa música sem querer. Como faço para desbloquear essa música e poder ouvi-la novamente?

Bittencourt

Spotify Star

9942 Views

2 replies

0 likes

  • 9942 Views
  • 2 replies
  • 0 likes

What does this mean and how do I fix it

What does this mean? How do I fix it?FYI: I know German so don‘t translate it.iPhone 7 IOS 12Premium

Regular

       What does this mean? How do I fix it? FYI: I know German so don‘t translate it. iPhone 7  IOS 12 Premium

Loxer

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app crashes every time I try to play any song

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS 12.1.2) My Question or Issue Starting this morning, every time I try to play any song, the app freezes and then a minute later crashes. This is a new issue.

Casual Listener

Plan Premium Country  US Device (iPhone X) Operating System (iOS 12.1.2)   My Question or Issue  Starting this morning, every time I try to play any song, the app freezes and...

JirinPanthosa

Casual Listener

1717 Views

2 replies

0 likes

  • 1717 Views
  • 2 replies
  • 0 likes

Artist playlists no longer visible on iOS app

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12 My Question or IssueI used to be able to access playlists uploaded by artists on the iOS app. The playlists are available because I can access them on the desktop version of Spotify.

Newbie

  Plan Premium Country UK    Device iPhone 7 Operating System iOS 12  My Question or Issue I used to be able to access playlists uploaded by artists on the iOS app. The...

Loxer

Community Legend

737 Views

1 replies

0 likes

Artists Favorites
Playlists
  • 737 Views
  • 1 replies
  • 0 likes

Solved!! Can't swipe to queue songs when visiting artist profile

PlanPremiumCountrySweden DeviceiPhone XOperating SystemiOS 12.1.2Spotify version8.4.89 My Question or IssueI can't swipe to add songs to the queue when I'm visiting an artist's profile. What can be the problem? I can swipe to queue songs in playlists...

Casual Listener

Plan Premium Country Sweden  Device iPhone X Operating System iOS 12.1.2 Spotify version 8.4.89   My Question or Issue I can't swipe to add songs to the queue when I'm visi...

Loxer

Community Legend

1674 Views

1 replies

1 likes

Queue bug
swipe to queue
  • 1674 Views
  • 1 replies
  • 1 likes