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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37228 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102772 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1312 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299200 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125885 Views

19 replies

38 likes

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Playlist/Album - sometimes the first song skips

Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped? This doesn’t happen all the time but now and then. I have logged in and out but no difference. UK ios (fully updated)

Casual Listener

Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped?   This doesn’t happen all the time but now and then. I have logged in and ...

Matthewcherry

Casual Listener

572 Views

2 replies

0 likes

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Solved!! 2019 and Webplayer is still broken

Webplayer is not playing any songs on any browsers.What I have done to try resolving the issue.- Deleted Cookies and All Temp Files many times.- Disabled Antivirus and Firewall- Reset TCPIP and Winsock Catalog- Toggled offline mode- Tried incognito m...

Regular

  Webplayer is not playing any songs on any browsers. What I have done to try resolving the issue. - Deleted Cookies and All Temp Files many times. - Disabled Antivirus and Firewall - Reset...

Jiansarys

Regular

5067 Views

2 replies

0 likes

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Superuser Contribution Some local files wont download iOS

PlanPremiumCountry UKDeviceiPhone XROperating System(iOS 12.1.1 My Question or Issue Loads of my local files won't download onto my iPhone when syncing even though some do. It's not a matter of file type because it's seemingly random as to whether or...

Regular

Plan Premium Country  UK Device iPhone XR Operating System (iOS 12.1.1   My Question or Issue  Loads of my local files won't download onto my iPhone when syncing even though ...

Peter

Spotify Legend

1554 Views

6 replies

1 likes

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  • 6 replies
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The "heart" icon is back 😒

The + button to add/save songs has turned into a heart. This looks stupid and is very confusing! This issue first happened back in July of 2018 and everyone hated the change so much that surprisingly Spotify actually listened to it's users for once a...

Roadie

The + button to add/save songs has turned into a heart. This looks stupid and is very confusing!   This issue first happened back in July of 2018  and everyone hated the change so mu...

1992 Views

0 replies

7 likes

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  • 7 likes

Spotify won’t connect to wifi or data

I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2. My premium account is in good standing. For the last two weeks, Spotify will not recognize my wifi - no matter which wifi I try to connect to. It will not recognize ...

Casual Listener

I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2.   My premium account is in good standing.   For the last two weeks, Spotify will not recognize my wi...

miadev

Casual Listener

2052 Views

4 replies

0 likes

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Spotify not playing on iOS devices (as well as desktop). Help needed.

Since this week I am unable to stream my Spotify Premium to my Sonos Play:5.I have tried using an different devices running iOS (lastest phones and tablet). All not working. However, I am able to play from the Spotify app via AirPlay to the Sonos.Als...

Music Fan

  Since this week I am unable to stream my Spotify Premium to my Sonos Play:5. I have tried using an different devices running iOS (lastest phones and tablet). All not working.   Howeve...

kiddingguy

Music Fan

1006 Views

2 replies

0 likes

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Solved!! format changed on Iphone but not Ipad

why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start off. It hasnt altered on my Ipad, just my I phone.

Newbie

   why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start o...

Loxer

Community Legend

575 Views

1 replies

0 likes

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Swipe Queue

PlanPremiumCountryunited states of America DeviceiPhone 6sOperating System(iOS 12.1.2) My Question or Issue Swipe for queue is not working on the artist home page but it will work if I go to a specific album. I just started having this issue, it alwa...

Newbie

  Plan Premium Country united states of America   Device iPhone 6s Operating System (iOS 12.1.2)   My Question or Issue  Swipe for queue is not working on the artist h...

461 Views

0 replies

1 likes

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Spotify Minutes

Hey I have a general question: How does Spotify counts your minutes your listen to music? Does Spotify counts Musicminutes also by listening offline? And does Spotify counts music only if the music is on, not just being opened? GreetingsPæddy

Newbie

Hey   I have a general question:    How does Spotify counts your minutes your listen to music? Does Spotify counts Musicminutes also by listening offline? And does Spotify counts m...

1165 Views

0 replies

0 likes

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Song won’t play on an album that’s downloaded.

Plan- Premium CountryUnited States DeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssueSo, I have an album downloaded and all the songs play consistently with no problem, except for one. It’s not a WiFi error, nor is the title greyed out, i...

Newbie

Plan - Premium  Country United States   Device iPhone 8 Plus Operating System iOS 12   My Question or Issue So, I have an album downloaded and all the songs play consistentl...

358 Views

0 replies

0 likes

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iPhone X: the best codec for bluetooth headphones

Hi all, I would like to buy new bluetooth headphones, but I don't know how to solve problem with the right codec. How to connect headphones with AAC or AptX codec? I am not satisfied with SBS, because of the poor quality. I have iPhone X. Thank you f...

Newbie

Hi all, I would like to buy new bluetooth headphones, but I don't know how to solve problem with the right codec. How to connect headphones with AAC or AptX codec? I am not satisfied with S...

959 Views

0 replies

1 likes

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Albums collection on Artist Page (IOS, iPhone)

Hey everybody, I was supriesed when I opend my spotify today in the morning and was searching an Artist but couldnt find the collection of the albums anymore. As usual when beeing on the Artist side i saw the Album or musix recently released and the ...

Casual Listener

  Hey everybody,   I was supriesed when I opend my spotify today in the morning and was searching an Artist but couldnt find the collection of the albums anymore. As usual when beeing on...

1145814264

Casual Listener

1023 Views

2 replies

1 likes

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iPad Spotify app will not connect to other devices. iOS 10.3.3

PlanPremiumCountry UKDeviceiPad 4 Operating SystemiOS 10.3.3 My Question or Issue Up until recently I could connect directly through the Spotify app to my airplay devices to control Spotify from my iPad. I rely on it to connect to our PA system as a ...

Newbie

Plan Premium Country  UK Device iPad 4  Operating System iOS 10.3.3   My Question or Issue  Up until recently I could connect directly through the Spotify app to my airp...

848 Views

0 replies

0 likes

Airplay
Apps on ios app
device connection
iOS 10
more devices
won't connect
  • 848 Views
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TOP-Recommendations as Playlist?

I love to listen to my personalized recommendations from Spotify. The problem about it is, that i have to select every single track. Is it possible to play the recommendations as a playlist, one after the other? Greetings Frank

Newbie

I love to listen to my personalized recommendations from Spotify. The problem about it is, that i have to select every single track. Is it possible to play the recommendations as a playlist, one afte...

989 Views

0 replies

0 likes

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Shuffle/Continous Play on Artist Page

PlanPremiumCountry USADeviceIPhone 5SEOperating System(iOS 10 i am no longer able to shuffle when playing from an artist. Nor will it let me select continous play.

Newbie

  Plan Premium Country  USA Device IPhone 5SE Operating System (iOS 10   i am no longer able to shuffle when playing from an artist. Nor will it let me select continous play....

418 Views

0 replies

0 likes

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Playing Music Offline

PlanPremiumCountryUnited StatesDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueOne thing that I have noticed is that two of my friends, who have Andriods and Spotify Premium, can search up any song they want, even when they are not connecte...

Newbie

Plan Premium Country United States Device iPhone 5s Operating System iOS 11   My Question or Issue One thing that I have noticed is that two of my friends, who have Andriods and Spotif...

383 Views

0 replies

0 likes

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sharing and radio button is greyed out in iphone, but available on android? how to fix this?

PremiumPhilippines DeviceIPHONEXROperating SystemIOS12 My Question or Issue sharing for social media and radio button is disabled. how to fix this

Newbie

  Premium Philippines   Device IPHONEXR Operating System IOS12   My Question or Issue   sharing for social media and radio button is disabled. how to fix this  

614 Views

0 replies

1 likes

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Solved!! Queue view issues on iOS

PlanPremiumCountryAustraliaDeviceAny iPhoneOperating SystemiOS My Question or IssueThere is an issue present on Spotify iOS that has been around for quite some time and reported by other users as well, in which the last song of the queue in 'queue vi...

Newbie

Plan Premium Country Australia Device Any iPhone Operating System iOS   My Question or Issue There is an issue present on Spotify iOS that has been around for quite some time and repor...

landonharris88

Composer

2239 Views

1 replies

0 likes

bug
iOS
queue
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Solved!! (Iphone6s) No option to make playlist private/public

PlanFreeCountry USADeviceiPhone 6sOperating System(iOS 12.1.2)(up to date)The app is up to date, I’ve tried deleting it and downloading again. My phone is up to date and my account is verified. But whenever I make a playlist it is automatically publi...

Casual Listener

  Plan Free Country  USA Device iPhone 6s Operating System (iOS 12.1.2) (up to date) The app is up to date, I’ve tried deleting it and downloading again. My phone is up to date an...

Dakotasparrow64

Casual Listener

2191 Views

3 replies

0 likes

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Is there a way to have lyrics only visible?

PlanFreeCountry UKDeviceIphone XOperating SystemLatest My Question or Issue Can we have an option to see lyrics only instead of random lyrics and behind the lyrics? This would be super awsome.

Casual Listener

Plan Free Country  UK Device Iphone X Operating System Latest   My Question or Issue  Can we have an option to see lyrics only instead of random lyrics and behind the lyrics?...

Maxim

Spotify Star

693 Views

1 replies

0 likes

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