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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232903 Views

27 replies

5 likes

  • 232903 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114542 Views

116 replies

13 likes

Other
  • 114542 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2353 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304064 Views

61 replies

16 likes

  • 304064 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129746 Views

19 replies

38 likes

  • 129746 Views
  • 19 replies
  • 38 likes

Se cambian las canciones a la mitad

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente. Ya desinstale la aplicación, borre la lista de canciones y la volví agregar. Sigue el error. Tengo un iPhone 8 Plus iOS 12.1.2 Necesit...

Casual Listener

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente.   Ya desinstale la aplicación, borre la lista de canciones y la volví agrega...

1154 Views

0 replies

1 likes

  • 1154 Views
  • 0 replies
  • 1 likes

No Like/Dislike (Thumbs Up/Thumbs Down)

PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 12.1.2 My Question or Issue There is no longer Like or Dislike Buttons on my App or my desktop app (both windows and Mac). This is a serious issue for me as the "Liked From Radio" playlist ...

Regular

  Plan Premium Country  USA Device iPhone 7 Plus Operating System iOS 12.1.2   My Question or Issue  There is no longer Like or Dislike Buttons on my App or my desktop ...

C-Rua

Newbie

1045 Views

1 replies

8 likes

  • 1045 Views
  • 1 replies
  • 8 likes

Song Name of Japanese Music Display in Hiragana or Katakana

Please let the song name of Japanese music display in Hiragana or Katakana.DeviceiPhone, iPad, iPod Touch 6thOperating SystemiOS 12

Casual Listener

Please let the song name of Japanese music display in Hiragana or Katakana. Device iPhone, iPad, iPod Touch 6th Operating System iOS 12

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

Canciones incompletas

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC. En el mobil ya desintale la aplicación y la reinstalé, per...

Newbie

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC.  E...

820 Views

0 replies

2 likes

  • 820 Views
  • 0 replies
  • 2 likes

Play on Spotify button

PlanPremiumCountryUSA DeviceiPhone X and iPad ProOperating SystemiOS 12.1.3 My Question or Issue when I share a song to my Instagram Story from my iPhone, it works perfectly. When I do it from my iPad, the share works BUT the Play on Spotify button d...

Newbie

 Plan Premium Country USA   Device iPhone X and iPad Pro Operating System iOS 12.1.3   My Question or Issue   when I share a song to my Instagram Story from my iPhone,...

katiek_

Composer

799 Views

1 replies

1 likes

  • 799 Views
  • 1 replies
  • 1 likes

Spotify app running strange

PlanPremiumCountry VietnamDeviceiPhone 8 PlusOperating SystemiOS 12 My Question or Issue- Can't login into the account sometimes -> Last time I had to reset my password.- Jump to a strange playlist while playing in shuffle mode and pause. The two pla...

Casual Listener

Plan Premium Country  Vietnam Device iPhone 8 Plus Operating System iOS 12   My Question or Issue - Can't login into the account sometimes -> Last time I had to reset my passwo...

Loxer

Community Legend

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes

Can’t play podcasts offline

I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi, I cannot play them. It just says that they are unavailable...

Newbie

  I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi,...

2585 Views

0 replies

17 likes

podcast
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  • 0 replies
  • 17 likes

Un-hide a song on Radio

PlanPremiumCountryChina DeviceiPhone 8, MacBook AirOperating SystemiOS 10 Hi Spotify, I accidentally hit the button on a couple of songs that says that they won’t play again instead of saving them. Any way of undoing this? This was during Radio Stati...

Newbie

Plan Premium Country China   Device iPhone 8, MacBook Air Operating System iOS 10   Hi Spotify,   I accidentally hit the button on a couple of songs that says that they won...

641 Views

0 replies

1 likes

  • 641 Views
  • 0 replies
  • 1 likes

Shuffle not working for a specific playlist

PlanFreeCountry USA Device(iPhone SE)Operating System(iOS 12) My Question or Issue My shuffle seems to be broken for a playlist I have. It plays the same ten songs first every time. This has gotten so annoying I have stopped listening to this 100 son...

Newbie

Plan Free Country  USA  Device (iPhone SE) Operating System (iOS 12)   My Question or Issue  My shuffle seems to be broken for a playlist I have. It plays the same ten...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Solved!! Transferring "Local Music" to iPhone for Listening

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the correct number of songs on the overview, but after en...

Newbie

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the co...

landonharris88

Composer

809 Views

1 replies

1 likes

  • 809 Views
  • 1 replies
  • 1 likes

[Mobile] UI doesn't work properly on offline mode

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue The UI doesn't work properly whenever the mode is set to offline. I've tried repeatedly restarting the app, but the problem still persists. Attached is a video of me ...

Casual Listener

Plan Premium Country USA  Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  The UI doesn't work properly whenever the mode is set to offline. I've tried rep...

challeyc

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Why can't I find "all songs" by a particular artist ?!?!?

PlanPremiumCountryCanada DeviceiPhone 8 plusOperating SystemiOS My Question or IssueWHYYYY can't I simply find "all songs" by a particular artist? If I type in my favourite artist all I can find is "All Albums" or "popular". Does anyone else find thi...

Newbie

Plan Premium Country Canada   Device iPhone 8 plus Operating System iOS   My Question or Issue WHYYYY can't I simply find "all songs" by a particular artist? If I type in my favo...

504 Views

0 replies

0 likes

all songs
  • 504 Views
  • 0 replies
  • 0 likes

Display Limit in Album view

PlanPremiumCountry GermanyDeviceIPhone XOperating SystemIos 12.1.2 / Spotify 8.4.89 On artist pages, if new design is used, there is a display limit for artists - it seems as if the limit is by around 100 albums - Artist „die drei ???“ - lowest album...

Newbie

Plan Premium Country  Germany Device IPhone X Operating System Ios 12.1.2 / Spotify 8.4.89   On artist pages, if new design is used, there is a display limit for artists - it seems...

556 Views

0 replies

1 likes

  • 556 Views
  • 0 replies
  • 1 likes

Solved!! Add to Queue swipe-gesture not working on Artist page

My Question or IssueThe Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? DeviceiPhone XOperating SystemiOS 12 Premium plan (Ironic that premium members get zero support serv...

Regular

  My Question or Issue The Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs.   How do I report this problem?   Device iPhone X...

Letterblak

Regular

2286 Views

2 replies

0 likes

Arists
problems
Que songs. New uppdate
Queue bug
  • 2286 Views
  • 2 replies
  • 0 likes

No sound when using Spotify on Apple HomePod

I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connected but no audio come out the HomePod. I have isolat...

Newbie

I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connect...

997 Views

0 replies

3 likes

  • 997 Views
  • 0 replies
  • 3 likes

Connect to car via Bluetooth turns off Shuffle and enables repeat - only recently

In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someone was to change it back when driving! PlanPremiumCountry...

Newbie

In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someon...

Vos18

Casual Listener

1488 Views

1 replies

3 likes

  • 1488 Views
  • 1 replies
  • 3 likes

Playlist/Album - sometimes the first song skips

Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped? This doesn’t happen all the time but now and then. I have logged in and out but no difference. UK ios (fully updated)

Casual Listener

Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped?   This doesn’t happen all the time but now and then. I have logged in and ...

Matthewcherry

Casual Listener

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Solved!! 2019 and Webplayer is still broken

Webplayer is not playing any songs on any browsers.What I have done to try resolving the issue.- Deleted Cookies and All Temp Files many times.- Disabled Antivirus and Firewall- Reset TCPIP and Winsock Catalog- Toggled offline mode- Tried incognito m...

Regular

  Webplayer is not playing any songs on any browsers. What I have done to try resolving the issue. - Deleted Cookies and All Temp Files many times. - Disabled Antivirus and Firewall - Reset...

Jiansarys

Regular

5098 Views

2 replies

0 likes

  • 5098 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some local files wont download iOS

PlanPremiumCountry UKDeviceiPhone XROperating System(iOS 12.1.1 My Question or Issue Loads of my local files won't download onto my iPhone when syncing even though some do. It's not a matter of file type because it's seemingly random as to whether or...

Regular

Plan Premium Country  UK Device iPhone XR Operating System (iOS 12.1.1   My Question or Issue  Loads of my local files won't download onto my iPhone when syncing even though ...

Peter

Spotify Legend

1593 Views

6 replies

1 likes

  • 1593 Views
  • 6 replies
  • 1 likes

The "heart" icon is back 😒

The + button to add/save songs has turned into a heart. This looks stupid and is very confusing! This issue first happened back in July of 2018 and everyone hated the change so much that surprisingly Spotify actually listened to it's users for once a...

Roadie

The + button to add/save songs has turned into a heart. This looks stupid and is very confusing!   This issue first happened back in July of 2018  and everyone hated the change so mu...

2008 Views

0 replies

7 likes

  • 2008 Views
  • 0 replies
  • 7 likes