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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30687 Views

40 replies

9 likes

  • 30687 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95416 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293849 Views

60 replies

15 likes

  • 293849 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123754 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

IOS: Unable to swipe to queue on artist page

I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs) Plan: Family PremiumCountry: USA Device: iPhone X 12.1.2

Newbie

I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs)   Plan: Family Premium Cou...

Loxer

Community Legend

721 Views

1 replies

2 likes

  • 721 Views
  • 1 replies
  • 2 likes

Disliking songs on radios

PlanPremiumCountry: US DeviceIPhone 6SOperating SystemIOS 12.1.2 My Question or Issue:When listening to a radio for a playlist, I would dislike a song and it would not only dislike that song but the next song as well before I could hear it. This happ...

Newbie

Plan Premium Country: US   Device IPhone 6S Operating System IOS 12.1.2     My Question or Issue: When listening to a radio for a playlist, I would dislike a song and it wou...

Loxer

Community Legend

1060 Views

2 replies

1 likes

  • 1060 Views
  • 2 replies
  • 1 likes

last update

some problems since the last update (everyone has these) : - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles was a lot quicker, now i always have to tap "see discograph...

Newbie

some problems since the last update (everyone has these) :   - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles...

Maxim

Spotify Star

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Airpods music quality

PlanPremiumCountry Czech RepublicDeviceIphone 7s+Operating Systemlatest ios My Question or Issue Hi. I have a problem with my spotify app on my iphone. This problem is recognizable only on airpods(when i play the song on speakers, its ok.). So the pr...

Newbie

Plan Premium Country  Czech Republic Device Iphone 7s+ Operating System latest ios   My Question or Issue  Hi. I have a problem with my spotify app on my iphone. This problem...

Loxer

Community Legend

6252 Views

1 replies

5 likes

  • 6252 Views
  • 1 replies
  • 5 likes

Spotify iOS keeps "forgetting" where I left off in playlists when returning to the app after awhile

PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.0.1 My Question or Issue Ever since I've upgraded to iOS 12, I've noticed a very annoying bug. It used to be in iOS 11 or before that I'd be able to leave Spotify, use other apps or do o...

Newbie

Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.0.1   My Question or Issue  Ever since I've upgraded to iOS 12, I've noticed a very annoying bug.  It u...

amgmamgma

Regular

2116 Views

3 replies

5 likes

  • 2116 Views
  • 3 replies
  • 5 likes

Spotify for ios 6 has made me insane

PlanPremiumCountry USADeviceiPod touch (also MacBook Pro, iPhone 6SE)Operating SystemiOS 6 (also OS X El Capitan, iOS 12) My Question or Issue When I first got Spotify, I used it with both my iPod touch and my MacBook Pro. I was making playlists on t...

Gig Goer

Plan Premium Country  USA Device iPod touch  (also MacBook Pro, iPhone 6SE) Operating System iOS 6 (also OS X El Capitan, iOS 12)   My Question or Issue   When I f...

mudbucker

Gig Goer

672 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Make possible to delete a song from all playlist at once

My Question or Issue:Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added it to. iTunes differentiated between "delete from playlist"...

Casual Listener

My Question or Issue: Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added i...

Loxer

Community Legend

775 Views

1 replies

0 likes

Playlist Idea
  • 775 Views
  • 1 replies
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Switches to "New Rap 2019" playlist mid-song

DeviceiPhone 8Operating SystemiOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/cleared my queue, but this still occurs. How can I stop this from happeni...

Newbie

Device iPhone 8 Operating System iOS 12   My Question or Issue  My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/...

Loxer

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Spotify on Ipod Touch 2nd Gen

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod?PlanPremium DeviceIpod Touch 2nd GenOperating SystemiOS 4 My Quest...

Newbie

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod? Plan Premium...

Billy-J

Spotify Star

3564 Views

1 replies

1 likes

Help
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Superuser Contribution I can't log onto my spotify iPhone app

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?

Casual Listener

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue re...

meahtenoha

Spotify

428800 Views

206 replies

44 likes

  • 428800 Views
  • 206 replies
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Superuser Contribution How do i get random music to start playing and changing my music this is annoying me

why does my music randomly start changing to random music i do not listen to fix this s*** now

Casual Listener

why does my music randomly start changing to random music i do not listen to fix this s*** now  

Peter

Spotify Legend

2357 Views

5 replies

0 likes

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Solved!!Superuser Contribution Can't reinstall Spotify Premium after uninstalling

We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of space. And apparently the only way to clear the cache is to un...

Casual Listener

  We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of spa...

Daisy

Spotify Legend

3458 Views

4 replies

0 likes

  • 3458 Views
  • 4 replies
  • 0 likes

Recent app changes

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...

Newbie

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed?   the artist stations I have been following and personalizing have been converted into s...

scottman74

Casual Listener

1630 Views

5 replies

3 likes

  • 1630 Views
  • 5 replies
  • 3 likes

Go To Radio Takes you to playlist and not radio

Device(iPhone Xs)Operating System(iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station based off that artist or song. Now it takes me to a playlist. I am very dissappointed if t...

Regular

    Device (iPhone Xs) Operating System (iOS 12.1.2)   I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station bas...

ReverendRad

Regular

1300 Views

2 replies

1 likes

  • 1300 Views
  • 2 replies
  • 1 likes

Solved!! No space for download

Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says “All filled up.Epic collection, friend. There’s no more room in Yo...

Casual Listener

  Hi,  I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says ...

katiek_

Composer

6719 Views

6 replies

0 likes

disk space
iphone
storage
  • 6719 Views
  • 6 replies
  • 0 likes

Whole music library un-downloaded

Plan:PremiumCountry CanadaDeviceIphone 8Operating SystemIOS 12.1.2My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to wait for 700 songs to be downloaded

Casual Listener

Plan: Premium Country  Canada Device Iphone 8 Operating System IOS 12.1.2 My Question or Issue  My entire library of downloaded music got un-downloaded for some reason, had to...

Brunelicia

Community Legend

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

[All Platforms] Blocked songs

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemApple IOS My Question or IssueI hit the little red circle on the daily mix on a track I very much enjoyed . Now when I try to play it it is unplayable. Any way to reverse this? i know the track name...

Visitor

  Plan Premium Country USA  Device iPhone 7 Operating System Apple IOS   My Question or Issue I hit the little red circle on the daily mix on a track I very much enjoyed . N...

528 Views

0 replies

2 likes

  • 528 Views
  • 0 replies
  • 2 likes

Desactivar Controles de reproduccion en pantalla bloqueada iOS

-Plan: Premium -Pais: Colombia -Dispositivo: (iPhone 6s)-Sistema operativo: (iOS 12.1.2,) -Mi pregunta o problema -Hola, como Desactivo los controles de reproducción de la música, para que no me aparezacan en mi pantalla de bloqueo. no quiero que nad...

Casual Listener

-Plan:  Premium  -Pais: Colombia   -Dispositivo:  (iPhone 6s) -Sistema operativo:  (iOS 12.1.2,)     -Mi pregunta o problema     -Hola, como Desact...

3564 Views

0 replies

0 likes

iOS 12
iphone
reproduccion
  • 3564 Views
  • 0 replies
  • 0 likes

Scrobbling local files/playlists issue

PlanPremiumCountryUSA Device(iPhone 8, Macbook Pro)Operating System(iOS 12.1.3, Mojave 10.14.2) My Question or IssueFor the past week or so when I create a playlist using local files, it will not scrobble, and I've never had this issue before. I'm a ...

Newbie

Plan Premium Country USA   Device (iPhone 8,  Macbook Pro) Operating System (iOS 12.1.3, Mojave 10.14.2)   My Question or Issue For the past week or so when I create a playl...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

App language

PlanPremiumCountryNorway DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reason the spotify app have decided that it will use Spanish as language all the time. Bac...

Casual Listener

Plan Premium Country Norway  Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  I travel quite often from Norway to Spain (live in Norway). For some odd reas...

Loxer

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes