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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237921 Views

27 replies

5 likes

  • 237921 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119151 Views

117 replies

13 likes

Other
  • 119151 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2714 Views

0 replies

0 likes

iOS
  • 2714 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305617 Views

62 replies

16 likes

  • 305617 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130932 Views

19 replies

38 likes

  • 130932 Views
  • 19 replies
  • 38 likes

Usb audio not wortking Chevrolet Spark

Hello there, first post here I I recently have a problem which involves Spotify not able to play any songs (downloaded or not) onto my car (Chevrolet Spark 2015) with my iPhone 7, i used to connect it and it showed as an iPod About 1 week ago I was p...

Newbie

Hello there, first post here  I I recently have a problem which involves Spotify not able to play any songs (downloaded or not) onto my car (Chevrolet Spark 2015) with my iPhone 7, i used to co...

963 Views

0 replies

0 likes

  • 963 Views
  • 0 replies
  • 0 likes

iPhone app making my phone sound distorted?

PlanPremiumCountryUnited Kingdom Device(iPhone 6s Plus )Operating Systemios 12.1.3 My Question or IssueSince 2 days ago, i have noticed that when i pause a song on spotify, the sounds from my iphone (keyboard and camera shutter) sound distorted? The ...

Music Fan

  Plan Premium Country United Kingdom  Device (iPhone 6s Plus ) Operating System ios 12.1.3   My Question or Issue Since 2 days ago, i have noticed that when i pause a song ...

ninashasha

Music Fan

1605 Views

2 replies

0 likes

  • 1605 Views
  • 2 replies
  • 0 likes

Windows app changes iPhone system volume without being connected

PlanPremiumCountry IrelandDeviceiPhone 8/Dell Inspiron LaptopOperating SystemiOS12/Windows 10 My Question or Issue I have been having an issue recently, every time I change the Spotify in-app volume on my windows machine, it changes the system-wide v...

Casual Listener

Plan Premium Country  Ireland Device iPhone 8/Dell Inspiron Laptop Operating System iOS12/Windows 10   My Question or Issue  I have been having an issue recently, every time ...

ConorKeane

Casual Listener

1094 Views

1 replies

0 likes

iOS
volume
Windows 10
  • 1094 Views
  • 1 replies
  • 0 likes

New Update removes the option to look at artist’ playlists

PlanPremiumCountryCanada My Question or Issue I can’t see artist’ personal playlists that they’ve created with this new update?

Newbie

Plan Premium Country Canada   My Question or Issue  I can’t see artist’ personal playlists that they’ve created with this new update?

Maxim

Spotify Star

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!! All Songs and Playlists Gone

PlanPremiumCountry AustraliaDeviceiPhone 7Operating SystemIOS - Most recent update My Question or IssueI just changed from Spotify free to spotify premium (a family plan - unsure if this is relevant or not) and all my playlists and saved songs are go...

Newbie

Plan Premium Country  Australia Device iPhone 7 Operating System IOS - Most recent update   My Question or Issue I just changed from Spotify free to spotify premium (a family plan...

Brunelicia

Community Legend

1221 Views

1 replies

0 likes

  • 1221 Views
  • 1 replies
  • 0 likes

Spotify control not working on Pioneer car stereo

DeviceOneplus 6 / PioneerOperating SystemAndroid 9 Pie My Question or IssueMy Mmh-2300nex is supposed to be able to control Spotify, and it used to on my phone, but suddenly it stopped working, reporting that a device is not connected, yet Bluetooth ...

Newbie

Device Oneplus 6 / Pioneer Operating System Android 9 Pie   My Question or Issue My Mmh-2300nex is supposed to be able to control Spotify, and it used to on my phone, but suddenly it stopp...

MongoNC

Casual Listener

25898 Views

1 replies

6 likes

  • 25898 Views
  • 1 replies
  • 6 likes

Spotify crashes after calls in BMW

PlanPremiumCountry GermanyDeviceiPhone 6sOperating SystemiOS 12.1.2Spotify App Version8.4.89.675 My Question or Issue I have a BMW 2-Series and listen to my Spotify playlists from my phone by connecting it through the BMW connected services on the iD...

Newbie

Plan Premium Country  Germany Device iPhone 6s Operating System iOS 12.1.2 Spotify App Version 8.4.89.675   My Question or Issue  I have a BMW 2-Series and listen to my Spo...

etiennea56

Regular

1384 Views

2 replies

2 likes

  • 1384 Views
  • 2 replies
  • 2 likes

The real streaming quality

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi.I have just found out that every thing on chrome cast audio is scaled down to 256kbits even though you use premium 320 kbits or Tidal's HIFI ...

Casual Listener

Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I have just found out that every thing on chrome cast a...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Solved!! My dad payed my yearly Spotify Premium subscription

PlanPremiumCountryCanada DeviceiPhone Xs Operating SystemiOS 12 My Question or Issue My dad payed my Spotify premium subscription for a whole year, but now I’m moving to another country. I recently moved to Canada and wanted to change the previous co...

Casual Listener

Plan Premium Country Canada  Device iPhone Xs  Operating System iOS 12   My Question or Issue  My dad payed my Spotify premium subscription for a whole year, but now I’m...

Maxim

Spotify Star

1293 Views

3 replies

0 likes

  • 1293 Views
  • 3 replies
  • 0 likes

Solved!! How come you don't get the new User Interface when you beta test?

The title says it all. I am a premium member for Spotify just to inform you. I'm currently testing Spotify on TestFlight and don't seem to have one of the biggest features, the new user interface. Does anyone know how to get it?

Newbie

The title says it all. I am a premium member for Spotify just to inform you.   I'm currently testing Spotify on TestFlight and don't seem to have one of the biggest features, the new user inte...

Maxim

Spotify Star

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

canciones no estan disponible

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo.PlanGratis / PremiumGratis País Republica Dominicana Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro a...

Visitor

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo. Plan Gratis / Premium Gratis  País  Rep...

446 Views

0 replies

0 likes

Canciones no disponibles
  • 446 Views
  • 0 replies
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Touch trigger bug

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 12) My Question or Issue When I scroll through a long list of songs and the content is scrolling past the screen after I’ve flicked my finger, tapping my finger down to stop the scroll moment...

Visitor

Plan Premium Country USA Device (iPhone XR) Operating System (iOS 12)   My Question or Issue  When I scroll through a long list of songs and the content is scrolling past the scre...

707 Views

0 replies

1 likes

iOS
Scrolling bug
  • 707 Views
  • 0 replies
  • 1 likes

I want my old spotify

PlanPremiumCountry PolandDeviceiPhonie 7Operating SystemiOS 12 My Question or Issue Can i somehow bring back the old layout with browse and radio?

Newbie

Plan Premium Country  Poland Device iPhonie 7 Operating System iOS 12   My Question or Issue  Can i somehow bring back the old layout with browse and radio? 

Maxim

Spotify Star

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

[iOS][Connect]Spotify connect no sound from ios device

PlanPremiumCountry FranceDeviceipad / iphone SE / iphone XOperating SystemiOS 12 My Question or Issue From the beginnig of January 2019 we have an issue with spotify connect on all our iOS devices. We can select our Pioneer device and connect seem to...

Casual Listener

Plan Premium Country  France Device ipad / iphone SE / iphone X Operating System iOS 12   My Question or Issue   From the beginnig of January 2019 we have an issue with spot...

Thorgam

Casual Listener

1320 Views

3 replies

1 likes

  • 1320 Views
  • 3 replies
  • 1 likes

Spotify restarts my phone

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Whenever I try to play ANY song, Spotify does a quick restart on my phone. I’ve tried uninstalling and reinstalling the app and it’s still broken. It was working last ni...

Newbie

  Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue  Whenever I try to play ANY song, Spotify does a quick restart on my phone. ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Se cambian las canciones a la mitad

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente. Ya desinstale la aplicación, borre la lista de canciones y la volví agregar. Sigue el error. Tengo un iPhone 8 Plus iOS 12.1.2 Necesit...

Casual Listener

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente.   Ya desinstale la aplicación, borre la lista de canciones y la volví agrega...

1160 Views

0 replies

1 likes

  • 1160 Views
  • 0 replies
  • 1 likes

No Like/Dislike (Thumbs Up/Thumbs Down)

PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 12.1.2 My Question or Issue There is no longer Like or Dislike Buttons on my App or my desktop app (both windows and Mac). This is a serious issue for me as the "Liked From Radio" playlist ...

Regular

  Plan Premium Country  USA Device iPhone 7 Plus Operating System iOS 12.1.2   My Question or Issue  There is no longer Like or Dislike Buttons on my App or my desktop ...

C-Rua

Newbie

1052 Views

1 replies

8 likes

  • 1052 Views
  • 1 replies
  • 8 likes

Song Name of Japanese Music Display in Hiragana or Katakana

Please let the song name of Japanese music display in Hiragana or Katakana.DeviceiPhone, iPad, iPod Touch 6thOperating SystemiOS 12

Casual Listener

Please let the song name of Japanese music display in Hiragana or Katakana. Device iPhone, iPad, iPod Touch 6th Operating System iOS 12

734 Views

0 replies

0 likes

  • 734 Views
  • 0 replies
  • 0 likes

Canciones incompletas

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC. En el mobil ya desintale la aplicación y la reinstalé, per...

Newbie

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC.  E...

828 Views

0 replies

2 likes

  • 828 Views
  • 0 replies
  • 2 likes

Play on Spotify button

PlanPremiumCountryUSA DeviceiPhone X and iPad ProOperating SystemiOS 12.1.3 My Question or Issue when I share a song to my Instagram Story from my iPhone, it works perfectly. When I do it from my iPad, the share works BUT the Play on Spotify button d...

Newbie

 Plan Premium Country USA   Device iPhone X and iPad Pro Operating System iOS 12.1.3   My Question or Issue   when I share a song to my Instagram Story from my iPhone,...

katiek_

Composer

805 Views

1 replies

1 likes

  • 805 Views
  • 1 replies
  • 1 likes