Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 396355 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...
Casual Listener
I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....
394 Views
0 replies
0 likes
Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before offering helpful suggestions, I have attempted the following:-Logging...
Casual Listener
Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before o...
rpenn
Gig Goer
1212 Views
2 replies
2 likes
A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone and desktop Spotify clients. However, when I shared ...
Newbie
A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone a...
breaksocialclub
Newbie
1497 Views
2 replies
0 likes
When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ then I try to play music, and songs will skip tracks after f...
Casual Listener
When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ t...
Peter
Spotify Legend
8684 Views
3 replies
0 likes
PlanFreeCountry USADevice(iPhone My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t switch to playlist radio and play inappropriate songs in my store. Someone help plea...
Newbie
Plan Free Country USA Device (iPhone 😎 My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t...
5578 Views
0 replies
7 likes
PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?
Newbie
Plan Free/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?
319 Views
0 replies
0 likes
PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...
Casual Listener
Plan Premium Device iPhone 7+ Operating System iOS 10 My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...
katiek_
Composer
567 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...
Casual Listener
Plan Premium Country Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...
Brunelicia
Community Legend
833 Views
1 replies
0 likes
I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...
Newbie
I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...
487 Views
0 replies
0 likes
PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...
Visitor
Plan Premium Country UK Operating System iOS My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...
587 Views
0 replies
0 likes
PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...
Newbie
Plan Premium Country Device iPhone X Operating System 12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to ...
Daisy
Spotify Legend
1503 Views
1 replies
0 likes
Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...
Casual Listener
Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...
TOTOBravoGames
Casual Listener
548 Views
2 replies
0 likes
Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...
Casual Listener
Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...
blaalb
Casual Listener
1067 Views
4 replies
0 likes
PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...
Casual Listener
Plan FPremium Country Poland Device iPhone SE Operating System iOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet...
fweaky
Casual Listener
1824 Views
2 replies
0 likes
PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help
Newbie
PLAN-premium DEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do...
Loxer
Community Legend
449 Views
1 replies
0 likes
PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...
Newbie
Premium Country Australia Device iPhone 10s, Operating System iOS 12.1.12 My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' ...
Loxer
Community Legend
1523 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...
Regular
Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2) My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...
still_joe
Regular
2199 Views
2 replies
2 likes
Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on their profiles so I'm wondering if this is a issue fo...
Newbie
Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on th...
rpenn
Gig Goer
1779 Views
1 replies
0 likes
Spotify app shows most heos devices with duplicates how do i fix please. My Question or Issue
Newbie
Spotify app shows most heos devices with duplicates how do i fix please. My Question or Issue
396 Views
0 replies
0 likes
So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the name of the song, "Chai" I dont know the artist and it ...
Newbie
So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the...
user-removed
Not applicable
668 Views
1 replies
0 likes