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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30255 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94866 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

982 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293716 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123685 Views

19 replies

38 likes

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  • 19 replies
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Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

Music Fan

Plan Premium Country  United States Device (iPhone XS) Operating System (iOS 12.1.2)   My Question or Issue   Ever since the new spotify update, I don't see artist featured ...

Loxer

Community Legend

1234 Views

3 replies

2 likes

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Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

Newbie

Plan Free/Premium Country   Device iphone7 Operating System iOS 12.1     spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...

369 Views

0 replies

0 likes

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Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

Casual Listener

Plan Premium Country The Netherlands   Device iPhone Operating System IOS 11.4.1     My Question or Issue  I recently updated to Premium and the Premium is activated o...

Loxer

Community Legend

36095 Views

3 replies

1 likes

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  • 3 replies
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Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

Casual Listener

  Premium   Morocco  iPhone 6s+ Ios 12      I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...

Loxer

Community Legend

1560 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

Casual Listener

I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now...   I had to switch from Deezer because I'm sharing a family...

jeremie75

Casual Listener

570 Views

2 replies

0 likes

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Can`t play one specific song

PlanPremiumCountry: Switzerland Device(iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing happens. Every other song (also in the same Album) works fine.I have already tried to:- reinst...

Newbie

Plan Premium Country: Switzerland   Device (iPhone 7 and WebPlayer (Firefox))     My Question or Issue  I can`t play only one specific song. When I click it, nothing ha...

494 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Unsubscribed playlists in My Playlists

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sonos app. I also had this problem using the Spotify ap...

Casual Listener

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sono...

416 Views

0 replies

0 likes

Playlists
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Solved!! More adjusted music quality ?

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks

Newbie

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality.  Is this somehow possible ?    Thanks 😄 

Loxer

Community Legend

598 Views

1 replies

0 likes

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Solved!! Skip to the RAP MUSIC (Unwanted songs)

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started,1, Skipping track go to next song. 2, Skip to the Music I am not interested, (Like Rap music with Dirty ward, when I have a pas...

Casual Listener

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started, 1, Skipping track go to next song. 2, Skip to the Music I am not interes...

Loxer

Community Legend

1959 Views

5 replies

0 likes

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Music stops playing

PlanPremiumCountry USDeviceiPhone XSOperating SystemiOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that follows randomnly pauses at the 10sec mark. It will not play again unless I skip to th...

Newbie

Plan Premium Country  US Device iPhone XS Operating System iOS 12.1   My Question or Issue  Recently I'm having this issue where a song is playing normally, and the one that ...

fxsalazar

Newbie

750 Views

2 replies

3 likes

  • 750 Views
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  • 3 likes

Superuser Contribution Local files won't show up on iPhone

PlanPremiumDeviceMacbook ProOperating SystemMacOS My Question or IssueSo I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put it in a playlist, it won't show up on my iPhone. I am on the same wifi a...

Casual Listener

Plan Premium Device Macbook Pro Operating System MacOS   My Question or Issue So I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put ...

Daisy

Spotify Legend

975 Views

3 replies

0 likes

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Solved!! web player (chrome) found, songs only play for 30 seconds

PlanPremium (family)Country BelgiumDevice(iPhone 7)Operating System My Question or Issue There's a strange issue with spotify here. Each and every song only plays for about 30 seconds after which the next song automatically starts playing. Next to th...

Regular

Plan Premium (family) Country  Belgium Device (iPhone 7) Operating System     My Question or Issue  There's a strange issue with spotify here. Each and every song o...

koenwingene

Regular

3972 Views

4 replies

0 likes

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Spotify stop playing music and wont play anymore

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple times... i have re installed hole app, restore phone, ...

Casual Listener

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple tim...

Taubys

Casual Listener

1086 Views

3 replies

0 likes

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  • 3 replies
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Radio follow button gone, like and dislike gone

. PlanPremiumCountry United StatesDeviceiPhone 7 and windows Operating Systemios12.1.2 My Question or IssueAs of last updates I can no longer ‘follow’ an artist radio station. The option is gone. Also, the like and dislike buttons are gone while play...

Casual Listener

.  Plan Premium Country  United States Device iPhone 7 and windows  Operating System ios12.1.2   My Question or Issue As of last updates I can no longer ‘follow’ an art...

801 Views

0 replies

19 likes

  • 801 Views
  • 0 replies
  • 19 likes

Radio Genres Have Disappeared

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS12 My Question or Issue Uhhh, what happened to the radio? I click on “Radio” and all of the genres have completely disappeared. What??? Check out the attached screenshot.

Casual Listener

Plan Premium Country  USA Device iPhone 7 Operating System iOS12   My Question or Issue  Uhhh, what happened to the radio?  I click on “Radio” and all of the genres have...

rchristman

Casual Listener

583 Views

2 replies

0 likes

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Song link won't open iOS app

My friends and I send each other songs using the song link, but it never seems to work quite right. I receive the song link through iMessage, click on it, then it takes me to a web page, then asks permission to open the app, then takes me to the app ...

Newbie

My friends and I send each other songs using the song link, but it never seems to work quite right.   I receive the song link through iMessage, click on it, then it takes me to a web page...

Loxer

Community Legend

4085 Views

1 replies

0 likes

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Spotify/Google clock on iPhone ?

Hello ! I know that spotify is now compatible with google clock. Except that it does not exist on the apple store ... how do I wake up with spotify on ios?

Newbie

Hello !   I know that spotify is now compatible with google clock. Except that it does not exist on the apple store ... how do I wake up with spotify on ios? 😞

Loxer

Community Legend

12228 Views

1 replies

17 likes

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  • 1 replies
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Solved!! You must provide a valid Spotify URI value error

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueWhenever I try to share my playlist in the community, I get the error “You must provide a valid Spotify URI value”. This is what I’m trying to paste: spo...

Regular

Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1.2   My Question or Issue Whenever I try to share my playlist in the community, I get the error “You mu...

Brunelicia

Community Legend

2962 Views

1 replies

0 likes

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  • 1 replies
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Not playing certain songs

PlanPremiumCountry U.S.Operating SystemiOS 10My Question or Issue For some reason some songs on certain albums won’t play on my iPhone, for example Four out of 5 on the new Arctic Monkeys album. It’s just that one song and even if I press on it nothi...

Visitor

  Plan Premium Country  U.S. Operating System iOS 10 My Question or Issue  For some reason some songs on certain albums won’t play on my iPhone, for example Four out of 5 on th...

user-removed

Not applicable

1035 Views

2 replies

0 likes

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I just want to listen to my favourite artist(s) but Spotify won't let me.

I just want to listen to my favorite artist(s) but Spotify won't let me. It insterts a bunch of crappy suggested tunes instead. Tried to disable the crappy stuf but can't. Is this normal? If so, I will not waste any more time for (or with) Spotify. P...

Newbie

  I just want to listen to my favorite artist(s) but Spotify won't let me. It insterts a bunch of crappy suggested tunes instead. Tried to disable the crappy stuf but can't. Is this normal? If ...

Loxer

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes