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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232900 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114538 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2350 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304060 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129744 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify won’t connect to wifi or data

I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2. My premium account is in good standing. For the last two weeks, Spotify will not recognize my wifi - no matter which wifi I try to connect to. It will not recognize ...

Casual Listener

I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2.   My premium account is in good standing.   For the last two weeks, Spotify will not recognize my wi...

miadev

Casual Listener

2078 Views

4 replies

0 likes

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Spotify not playing on iOS devices (as well as desktop). Help needed.

Since this week I am unable to stream my Spotify Premium to my Sonos Play:5.I have tried using an different devices running iOS (lastest phones and tablet). All not working. However, I am able to play from the Spotify app via AirPlay to the Sonos.Als...

Music Fan

  Since this week I am unable to stream my Spotify Premium to my Sonos Play:5. I have tried using an different devices running iOS (lastest phones and tablet). All not working.   Howeve...

kiddingguy

Music Fan

1026 Views

2 replies

0 likes

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Solved!! format changed on Iphone but not Ipad

why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start off. It hasnt altered on my Ipad, just my I phone.

Newbie

   why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start o...

Loxer

Community Legend

584 Views

1 replies

0 likes

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  • 1 replies
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Swipe Queue

PlanPremiumCountryunited states of America DeviceiPhone 6sOperating System(iOS 12.1.2) My Question or Issue Swipe for queue is not working on the artist home page but it will work if I go to a specific album. I just started having this issue, it alwa...

Newbie

  Plan Premium Country united states of America   Device iPhone 6s Operating System (iOS 12.1.2)   My Question or Issue  Swipe for queue is not working on the artist h...

478 Views

0 replies

1 likes

  • 478 Views
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Spotify Minutes

Hey I have a general question: How does Spotify counts your minutes your listen to music? Does Spotify counts Musicminutes also by listening offline? And does Spotify counts music only if the music is on, not just being opened? GreetingsPæddy

Newbie

Hey   I have a general question:    How does Spotify counts your minutes your listen to music? Does Spotify counts Musicminutes also by listening offline? And does Spotify counts m...

1177 Views

0 replies

0 likes

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Song won’t play on an album that’s downloaded.

Plan- Premium CountryUnited States DeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssueSo, I have an album downloaded and all the songs play consistently with no problem, except for one. It’s not a WiFi error, nor is the title greyed out, i...

Newbie

Plan - Premium  Country United States   Device iPhone 8 Plus Operating System iOS 12   My Question or Issue So, I have an album downloaded and all the songs play consistentl...

367 Views

0 replies

0 likes

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iPhone X: the best codec for bluetooth headphones

Hi all, I would like to buy new bluetooth headphones, but I don't know how to solve problem with the right codec. How to connect headphones with AAC or AptX codec? I am not satisfied with SBS, because of the poor quality. I have iPhone X. Thank you f...

Newbie

Hi all, I would like to buy new bluetooth headphones, but I don't know how to solve problem with the right codec. How to connect headphones with AAC or AptX codec? I am not satisfied with S...

978 Views

0 replies

1 likes

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Albums collection on Artist Page (IOS, iPhone)

Hey everybody, I was supriesed when I opend my spotify today in the morning and was searching an Artist but couldnt find the collection of the albums anymore. As usual when beeing on the Artist side i saw the Album or musix recently released and the ...

Casual Listener

  Hey everybody,   I was supriesed when I opend my spotify today in the morning and was searching an Artist but couldnt find the collection of the albums anymore. As usual when beeing on...

1145814264

Casual Listener

1043 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

iPad Spotify app will not connect to other devices. iOS 10.3.3

PlanPremiumCountry UKDeviceiPad 4 Operating SystemiOS 10.3.3 My Question or Issue Up until recently I could connect directly through the Spotify app to my airplay devices to control Spotify from my iPad. I rely on it to connect to our PA system as a ...

Newbie

Plan Premium Country  UK Device iPad 4  Operating System iOS 10.3.3   My Question or Issue  Up until recently I could connect directly through the Spotify app to my airp...

862 Views

0 replies

0 likes

Airplay
Apps on ios app
device connection
iOS 10
more devices
won't connect
  • 862 Views
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TOP-Recommendations as Playlist?

I love to listen to my personalized recommendations from Spotify. The problem about it is, that i have to select every single track. Is it possible to play the recommendations as a playlist, one after the other? Greetings Frank

Newbie

I love to listen to my personalized recommendations from Spotify. The problem about it is, that i have to select every single track. Is it possible to play the recommendations as a playlist, one afte...

997 Views

0 replies

0 likes

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Shuffle/Continous Play on Artist Page

PlanPremiumCountry USADeviceIPhone 5SEOperating System(iOS 10 i am no longer able to shuffle when playing from an artist. Nor will it let me select continous play.

Newbie

  Plan Premium Country  USA Device IPhone 5SE Operating System (iOS 10   i am no longer able to shuffle when playing from an artist. Nor will it let me select continous play....

427 Views

0 replies

0 likes

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Playing Music Offline

PlanPremiumCountryUnited StatesDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueOne thing that I have noticed is that two of my friends, who have Andriods and Spotify Premium, can search up any song they want, even when they are not connecte...

Newbie

Plan Premium Country United States Device iPhone 5s Operating System iOS 11   My Question or Issue One thing that I have noticed is that two of my friends, who have Andriods and Spotif...

397 Views

0 replies

0 likes

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sharing and radio button is greyed out in iphone, but available on android? how to fix this?

PremiumPhilippines DeviceIPHONEXROperating SystemIOS12 My Question or Issue sharing for social media and radio button is disabled. how to fix this

Newbie

  Premium Philippines   Device IPHONEXR Operating System IOS12   My Question or Issue   sharing for social media and radio button is disabled. how to fix this  

631 Views

0 replies

1 likes

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  • 0 replies
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Solved!! Queue view issues on iOS

PlanPremiumCountryAustraliaDeviceAny iPhoneOperating SystemiOS My Question or IssueThere is an issue present on Spotify iOS that has been around for quite some time and reported by other users as well, in which the last song of the queue in 'queue vi...

Newbie

Plan Premium Country Australia Device Any iPhone Operating System iOS   My Question or Issue There is an issue present on Spotify iOS that has been around for quite some time and repor...

landonharris88

Composer

2283 Views

1 replies

0 likes

bug
iOS
queue
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  • 1 replies
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Solved!! (Iphone6s) No option to make playlist private/public

PlanFreeCountry USADeviceiPhone 6sOperating System(iOS 12.1.2)(up to date)The app is up to date, I’ve tried deleting it and downloading again. My phone is up to date and my account is verified. But whenever I make a playlist it is automatically publi...

Casual Listener

  Plan Free Country  USA Device iPhone 6s Operating System (iOS 12.1.2) (up to date) The app is up to date, I’ve tried deleting it and downloading again. My phone is up to date an...

Dakotasparrow64

Casual Listener

2222 Views

3 replies

0 likes

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  • 3 replies
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Is there a way to have lyrics only visible?

PlanFreeCountry UKDeviceIphone XOperating SystemLatest My Question or Issue Can we have an option to see lyrics only instead of random lyrics and behind the lyrics? This would be super awsome.

Casual Listener

Plan Free Country  UK Device Iphone X Operating System Latest   My Question or Issue  Can we have an option to see lyrics only instead of random lyrics and behind the lyrics?...

Maxim

Spotify Star

708 Views

1 replies

0 likes

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  • 1 replies
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Shuffle in "Songs"

Plan PremiumMy Question or IssueI usually listen to all Songs on shuffle. I am unable to shuffle ALL of my songs. It will only shuffle the "number" songs and the "A" songs. I have tried restarting the app, I have tried logging in to my Mac Laptop and...

Newbie

Plan Premium My Question or Issue I usually listen to all Songs on shuffle. I am unable to shuffle ALL of my songs.  It will only shuffle the "number" songs and the "A" songs.  I have tri...

537 Views

0 replies

0 likes

shuffle issue
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Download speed is amazingly slow

Hi guys, as the title. My download speed is super super slow (10-15’ /song). I spend most of the time outdoor so offline songs are very important to me. Its not about connection’s problem since i’ve changed many networks. I also tried to uninstall my...

Casual Listener

Hi guys, as the title. My download speed is super super slow (10-15’ /song). I spend most of the time outdoor so offline songs are very important to me. Its not about connection’s problem since i’ve ...

580 Views

0 replies

1 likes

  • 580 Views
  • 0 replies
  • 1 likes

Greyed out sound button on Spotify 8.4.73.780 on ios

Plan: PremiumCountry: Philippines Device: Ipod TouchOperating SystemiOS 6 My Question or IssueMy daughter uses Spotify on my old Ipod Touch, and plays to speakers over Airplay. Recently, the sound icon which she uses to connect to Airplay has bcome g...

Newbie

Plan: Premium Country: Philippines   Device: Ipod Touch Operating System iOS 6  My Question or Issue My daughter uses Spotify on my old Ipod Touch, and plays to speakers over Ai...

631 Views

0 replies

0 likes

  • 631 Views
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Filter within Playlist disappeared after latest update on iPad

PremiumUSA DeviceiPad Operating SystemiOS 10 My Question or Issue Since the 8.4.8 version, the filter bar is not shown when I pull down within a play list. This used to work very well before this. Especially because there is no way to bookmark a song...

Casual Listener

Premium USA   Device iPad  Operating System iOS 10  My Question or Issue  Since the 8.4.8 version, the filter bar is not shown when I pull down within a play lis...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
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