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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407398 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278781 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178323 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help.PlanPremiumland- nederlandApparaat Besturingssysteem Mijn vraag of probleemBij het afspelen van een afspeellijst, stopt de muziek heel even aan h...
Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help. Plan Premium land- nederland Apparaat Besturingssysteem Mijn vra...
Casual Listener
1041 Views
1 replies
1 likes
PlanPremiumCountrySwitzerland Device(iPhone 7) My Question:my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next titel after 1:30-2 mins. I emptied the cache, have fully loaded wifi, everything ...
Plan Premium Country Switzerland Device (iPhone 7) My Question: my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next tite...
Community Legend
1111 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry United StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I used to be able to find out how many songs ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country United States Device iPhone 7 Operating System ...
Community Legend
635 Views
1 replies
0 likes
I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...
I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....
411 Views
0 replies
0 likes
Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before offering helpful suggestions, I have attempted the following:-Logging...
Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before o...
Gig Goer
1244 Views
2 replies
2 likes
A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone and desktop Spotify clients. However, when I shared ...
A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone a...
Newbie
1530 Views
2 replies
0 likes
When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ then I try to play music, and songs will skip tracks after f...
When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ t...
Spotify Legend
8733 Views
3 replies
0 likes
PlanFreeCountry USADevice(iPhone My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t switch to playlist radio and play inappropriate songs in my store. Someone help plea...
Plan Free Country USA Device (iPhone 😎 My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t...
5594 Views
0 replies
7 likes
PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?
Plan Free/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?
329 Views
0 replies
0 likes
PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...
Plan Premium Device iPhone 7+ Operating System iOS 10 My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...
Composer
606 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...
Plan Premium Country Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...
Community Legend
854 Views
1 replies
0 likes
I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...
I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...
512 Views
0 replies
0 likes
PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...
Plan Premium Country UK Operating System iOS My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...
603 Views
0 replies
0 likes
PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...
Plan Premium Country Device iPhone X Operating System 12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to ...
Spotify Legend
1547 Views
1 replies
0 likes
Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...
Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...
Casual Listener
575 Views
2 replies
0 likes
Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...
Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...
Casual Listener
1111 Views
4 replies
0 likes
PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...
Plan FPremium Country Poland Device iPhone SE Operating System iOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet...
Casual Listener
1853 Views
2 replies
0 likes
PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help
PLAN-premium DEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do...
Community Legend
463 Views
1 replies
0 likes
PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...
Premium Country Australia Device iPhone 10s, Operating System iOS 12.1.12 My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' ...
Community Legend
1540 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...
Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2) My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...
Regular
2246 Views
2 replies
2 likes
