Account hacked

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Account hacked

Spangle10
Casual Listener

 

 

 

Devices: Macbook Pro, Iphone 7 and 8 

My Question or Issue

 Hello, it seems that my account has been hacked. I realised on a number of occasions that my account was in use by another user. It seems that a Playstation4 has been connected. Sometims I listen to my playlist and suddenly some stragen music appears..I have changed my password again and again- that does not help. I do not want to set up a new account. Has anyone an idea how I can protect myself and can get rid of the unwanted visitor? Thx

1 Reply

Re: Account hacked

Rock Star 16
Rock Star 16

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

 

I’d also recommend resetting your WiFi password too :)

Thanks!

LoxerRock Star 16
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