Error 126 iPhone

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Error 126 iPhone

VeniceBeacheric
Casual Listener

I cannot login on my iPhone to Spotify.  I use FaceBook to login and have tried several solutions I've seen on this board but keep getting either no response from the app (when I put in my email and password) or I get the same error 126 when I go through Facebook.  This happens every single day that I can't login on my phone but I can use my desktop app just fine. 

3 Replies

Re: Error 126 iPhone

Rock Star 13
Rock Star 13

Hey @VeniceBeacheric, welcome to the Community.

Hope you're doing great!

 

Is your account on the Free tier or are you a paid subscriber?

Could you try clearing the Safari cache and sign out from the current logged in Facebook account?

Have you tried another internet connection?


Hope it helps :)

LoxerRock Star 13
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Error 126 iPhone

VeniceBeacheric
Casual Listener
I’m a paid subscriber and it seems that closing Spotify on the phone and re-opening worked but this happens now every day. There is a flaw in the software that boots me (and presumably others) off after a while.

Re: Error 126 iPhone

Rock Star 13
Rock Star 13

Hey @VeniceBeacheric,

 

Have you tried a clean reinstall of the app?

Does this happen if you try to login with another Spotify account?

Could you try the same with another device with similar specs if possible?

 

Please let me know how it goes :)

LoxerRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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