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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36354 Views

40 replies

10 likes

  • 36354 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101612 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1262 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298490 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125532 Views

19 replies

38 likes

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"Liked" list?

I just upgraded to Premium and no longer have a list of the songs I've "liked". I had the playlist earlier today, but now I can't find it anywhere...what happend? Premium takes away features?!

Newbie

  I just upgraded to Premium and no longer have a list of the songs I've "liked".  I had the playlist earlier today, but now I can't find it anywhere...what happend? Premium takes away fea...

Loxer

Community Legend

576 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Feedback?

PlanPremiumCountry USADeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue How do I send in my thoughts to better the app or see what plans are in for the future. Because you can see exactly what songs you listened to on desktop. Or your fri...

Regular

  Plan Premium Country  USA Device iPhone X Operating System iOS 12.1.2   My Question or Issue  How do I send in my thoughts to better the app or see what plans are in ...

landonharris88

Composer

812 Views

1 replies

0 likes

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Spotify suspending while on charge and not reopening, loses song and playlist location.

I'm running Spotify on iOS 12 and overnight while charging the phone, Spotify appears to suspend/close and resets everything, such as which song in my playlist it was on, where in the song it was, and whether I had chosen random/repeat etc. I also ha...

Regular

  I'm running Spotify on iOS 12 and overnight while charging the phone, Spotify appears to suspend/close and resets everything, such as which song in my playlist it was on, where in the so...

Lysdexia

Regular

1262 Views

4 replies

0 likes

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Ho pagato premium ma non funziona

Gentilissimi, mi trovo in Francia per le vacanze e ho pagato Premium a 0’99 centesimi per tre mesi. Mi è arrivata la notifica della banca ma il mio abbonamento è sempre Free. Dipende dal fatto che sono all estero? Grazie

Visitor

   Gentilissimi, mi trovo in Francia per le vacanze e ho pagato Premium a 0’99 centesimi per tre mesi. Mi è arrivata la notifica della banca ma il mio abbonamento è sempre Free. Dipende da...

582 Views

0 replies

0 likes

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Wrapped does no work

PlanPremiumCountry BrazilDevice Operating System(iOS 12 - latest version My Question or Issue I’ve tried to access my wrapped 2018 to check on this years stats but no success. I’ve tried from 2 different devices but still doesn’t work. This is very i...

Casual Listener

Plan Premium Country  Brazil Device   Operating System (iOS 12 - latest version    My Question or Issue  I’ve tried to access my wrapped 2018 to check on this years...

Igorgmsouza

Casual Listener

811 Views

2 replies

0 likes

retrospectiva
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Issue with list playback

PlanPremiumCountry IrelandDeviceiPhone 6sOperating SystemiOS 12.1.2 My Question or IssueI am having issues with Spotify playlist on iOS device - when I search the playlist for particular word eg. ‘way’ search returns 3 songs. When I play one, it will...

Newbie

Plan Premium Country  Ireland Device iPhone 6s Operating System iOS 12.1.2     My Question or Issue I am having issues with Spotify playlist on iOS device - when I search th...

488 Views

0 replies

0 likes

  • 488 Views
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Spotify Control?

hello everyonei bought a jvc kw-v235dbt with spotify control.but i cant control my spotify app on my phone if its connected via Bluetooth to the jvcAnyone a idea how to change?PlanPremiumCountry GermanyDeviceiPhone 7Operating SystemiOS 11,3 greetings

Newbie

hello everyone i bought a jvc kw-v235dbt with spotify control. but i cant control my spotify app on my phone if its connected via Bluetooth to the jvc Anyone a idea how to change? Plan Premium ...

455 Views

0 replies

0 likes

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Solved!!Superuser Contribution Playlist Cover Art and Instagram Stories

On any playlist I try to share through Instagram Stories, my custom playlist artwork never shows up, it just defaults to the 4-grid cover. This happens on every device I've tried, and people I know/work with also have the same issue, so it's not a on...

Newbie

On any playlist I try to share through Instagram Stories, my custom playlist artwork never shows up, it just defaults to the 4-grid cover.   This happens on every device I've tried, and people...

Katerina

Spotify Legend

39358 Views

1 replies

34 likes

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Spotify automatically plays a song forward, stops the song or plays the next song on iphone

PlanPremiumCountryTurkey DeviceiPhone 8Operating SystemiOS 12 My Question or IssueHi,I need some help about an issue.For about two or three weeks i have a frustrating problem. I start to play a song but the song stops then starts to play again and st...

Casual Listener

Plan Premium Country Turkey  Device iPhone 8 Operating System iOS 12   My Question or Issue Hi, I need some help about an issue. For about two or three weeks i have a frust...

serdarrr

Casual Listener

3895 Views

4 replies

0 likes

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Solved!! 50$ for whoever can help :D

I had THE BEST "MIX OF THE WEEK" list ever.Sadly there seems no way to get it back, now that it's monday and I already listened to other songs by now. I know about last.fm, but that won't help right now.If an employee would be able dig into this and ...

Casual Listener

  I had THE BEST "MIX OF THE WEEK" list ever. Sadly there seems no way to get it back, now that it's monday and I already listened to other songs by now. I know about last.fm, but that won't h...

Youhbi

Casual Listener

1621 Views

4 replies

0 likes

HALP
  • 1621 Views
  • 4 replies
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Can’t find a user with username

helloi Am trying to find a user with just the username. I know it is correct. Neither of our accounts are attached to Facebook or were ever attached to Facebook. If I type in my own username to search, it pops up. If I type in my friends username in ...

Regular

hello i Am trying to find a user with just the username. I know it is correct. Neither of our accounts are attached to Facebook or were ever attached to Facebook. If I type in my own username to sea...

Loxer

Community Legend

485 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Disabling Behind the Lyrics Isn't Working

PlanPremiumCountryUS DeviceiPhone XsOperating SystemiOS 12.1.2 My Question or Issue Hi,I have disabled Behind the Lyrics on the Spotify app, but it isn't disabling it. At first I thought it was an issue with songs already in my library, but it is hap...

Regular

Plan Premium Country US   Device iPhone Xs Operating System iOS 12.1.2   My Question or Issue  Hi, I have disabled Behind the Lyrics on the Spotify app, but it isn't disabl...

apfitzg2

Regular

1800 Views

2 replies

0 likes

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Superuser Contribution Spotify app playing on cached speakers

Hi,So I discovered that I can play music on my neighbors speaker without being on their WiFi. They can do this to me as well. If one of us is over at the other's house, and we are on the other's wifi, we can open the Spotify app and play music to one...

Casual Listener

Hi, So I discovered that I can play music on my neighbors speaker without being on their WiFi. They can do this to me as well. If one of us is over at the other's house, and we are on the other's&nb...

Daisy

Spotify Legend

1509 Views

3 replies

0 likes

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iOS App Navigation

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.1.3 Beta 2 My Question or IssueWhen scrolling on an artist page, if I tap to stop scrolling it also selects a song. Can’t include a screen recording because the file is too large

Newbie

Plan Premium Country United States  Device iPhone X Operating System iOS 12.1.3 Beta 2   My Question or Issue When scrolling on an artist page, if I tap to stop scrolling it also ...

Loxer

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Now Playing queue resetting

PlanPremiumDeviceiPhone XOperating SystemiOS 12 My Question or IssueHi,The way I use Spotify revolves around the play queue: I pick a playlist I want to listen to, put it on shuffle, and use the Now Playing queue to organize the shuffled songs in the...

Casual Listener

  Plan Premium Device iPhone X Operating System iOS 12   My Question or Issue Hi, The way I use Spotify revolves around the play queue: I pick a playlist I want to listen to, put ...

mus1c123

Casual Listener

1901 Views

3 replies

2 likes

  • 1901 Views
  • 3 replies
  • 2 likes

Ipod with ios 5.1.1

I have an Ipod 3 gen ios 5 1 1.Installed the old version of spotify to make it work, but it is just spinning when I am searching for songs and artists. Is there any trouble with spotify used on 5 1 1 devices

Casual Listener

I have an Ipod 3 gen ios 5 1 1. Installed the old version of spotify to make it work, but it is just spinning when I am searching for songs and artists. Is there any trouble with spotify used on 5 1...

Harneet

Music Fan

3205 Views

5 replies

0 likes

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Spotify ignored my app submission

Hi everyone, I sent to Spotify an app for commercial use, and I’m waiting for their written approval as stated in their Terms.It’s been a while and it’s annoying cause it almost seems they’re ignoring my app. Can someone in the community or in the Sp...

Casual Listener

Hi everyone,  I sent to Spotify an app for commercial use, and I’m waiting for their written approval as stated in their Terms. It’s been a while and it’s annoying cause it almost seems they’r...

fernix96

Casual Listener

1013 Views

4 replies

0 likes

Commercial
Developer
iOS
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Syncing local files stopped....getting 'Waiting to Download' msg

I was syncing local files from my PC to my IPad. I've downloaded maybe 10 or 15 playlists with about 20-30 songs per. I have about 8 more to go. But now I am getting 'waiting to download' error msgs. I can download an audio book (on another app) just...

Gig Goer

I was syncing local files from my PC to my IPad. I've downloaded maybe 10 or 15 playlists with about 20-30 songs per. I have about 8 more to go. But now I am getting 'waiting to download' error msgs....

leefoo

Gig Goer

752 Views

2 replies

0 likes

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App isnˋt adjusted to aspect ratio of iPad Pro 11“

PlanPremiumCountryGermany DeviceiPad Pro 11“ 2018Operating SystemiOS 12.1 My Question or Issue My problem is that the ipad app is not adjusted to the new aspect ratio of the new iPad Pro 11“. The aspect ratio of the new iPad pro is NOT 4:3 any more.....

Newbie

  Plan Premium Country Germany   Device iPad Pro 11“ 2018 Operating System iOS 12.1   My Question or Issue   My problem is that the ipad app is not adjusted to the ne...

Hubo

Community Legend

1093 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! missing music!

So I found out that some of the tracks i was listen on YouTube are not avalible on Spotify. What i means that it can be unavalbale beacuse of the country i'm living in. How can report missing music?

Casual Listener

  So I found out that some of the tracks i was listen on YouTube  are not avalible on    Spotify.   What i means that it  can be  unavalbale beacuse of the co...

98gaga98

Casual Listener

885 Views

2 replies

0 likes

  • 885 Views
  • 2 replies
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