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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243091 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126604 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308104 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132257 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Leverage Sonos Premium Spotify for cell phone?

PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?

Newbie

Plan Free/Premium       My Question or Issue  I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible? 

362 Views

0 replies

0 likes

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Certain music appears on other devices but not on my iphone

PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...

Casual Listener

  Plan Premium   Device iPhone 7+ Operating System iOS 10   My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...

katiek_

Composer

695 Views

1 replies

0 likes

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  • 1 replies
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Constantly offline with v0.4.24.65.gaef36bd1 on iOS 4.2.1

PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...

Casual Listener

Plan Premium Country  Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1   My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...

Brunelicia

Community Legend

894 Views

1 replies

0 likes

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  • 1 replies
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Some local files won't sync

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...

Newbie

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...

561 Views

0 replies

0 likes

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Unexpected device in Spotify iOS app devices menu

PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...

Visitor

Plan Premium   Country UK   Operating System iOS   My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...

644 Views

0 replies

0 likes

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Solved!!Superuser Contribution Home Language stuck to Japanese on iOS

PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...

Newbie

Plan Premium Country   Device iPhone X Operating System 12.2.1   My Question or Issue  Hi, I switched my device language to Japanese this morning for work purposes before to ...

Daisy

Spotify Legend

1673 Views

1 replies

0 likes

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  • 1 replies
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playlist problem for iPhone

Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...

Casual Listener

Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...

TOTOBravoGames

Casual Listener

664 Views

2 replies

0 likes

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  • 2 replies
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Mistery login on iPhone

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...

Casual Listener

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...

blaalb

Casual Listener

1298 Views

4 replies

0 likes

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  • 4 replies
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No internet connection after WiFi connect

PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...

Casual Listener

Plan FPremium Country  Poland Device iPhone SE Operating System iOS 12   My Question or Issue  Hey there, I (and not only me - my friends also...) have an issue with internet...

fweaky

Casual Listener

1954 Views

2 replies

0 likes

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  • 2 replies
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Can’t log into my account

PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help

Newbie

PLAN-premium DEVICE-iPhone 6plus(iOS10)  I have a premium account with Spotify, I set up my account using my Facebook log in details.  Ive tried to log into my Spotify but unable to do...

Loxer

Community Legend

511 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hmm No Internet Connection

PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...

Newbie

Premium Country Australia   Device iPhone 10s,  Operating System iOS 12.1.12 My Question or Issue  When I try to open my Spotify app, it says ' Hmm no internet connectection' ...

Loxer

Community Legend

1591 Views

1 replies

0 likes

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  • 1 replies
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Huge battery drain, iPhone 8, iOS12

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...

Regular

Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2)   My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...

still_joe

Regular

2351 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Solved!! Missing Recently Played Artists and follow buttons on radio stations

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on their profiles so I'm wondering if this is a issue fo...

Newbie

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on th...

rpenn

Gig Goer

1999 Views

1 replies

0 likes

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  • 1 replies
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lost song and auto correcting search

So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the name of the song, "Chai" I dont know the artist and it ...

Newbie

So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the...

user-removed

Not applicable

740 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Issues with queue when using bluetooth

PlanFree/PremiumCountry USADeviceiPhoneOperating SystemiOS My Question or Issue I use bluetooth to play music in my mazda but I have been experiencing issues with shuffling and reordering tracks. Usually I can go to my queue and reorder or remove son...

Visitor

Plan Free/Premium Country  USA Device iPhone Operating System iOS   My Question or Issue   I use bluetooth to play music in my mazda but I have been experiencing issues with...

822 Views

0 replies

1 likes

  • 822 Views
  • 0 replies
  • 1 likes

How do I know what I have download? (premium user)

PlanPremiumCountry UKDeviceiphone 6Operating Systemios 11 My Question or Issue Hi all, hope you are well. I have downloaded some music back in the days but I cannot remember what. Can you please let me know which is the procedure to find it? Best

Newbie

Plan Premium Country  UK Device iphone 6 Operating System ios 11   My Question or Issue  Hi all, hope you are well. I have downloaded some music back in the days but I cannot...

user-removed

Not applicable

765 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Amazon Echo Dot] 2nd iPhone in household unable to see Echo Dot in Devices

PlanPremium - Family PlanCountryUSA DeviceiPhone XSOperating SystemiOS 12 My Question or Issue I have a few Echo Dots setup in my house. My account is able to select the Dots in the devices. When I go to my Wife's iPhone we are unable to select any D...

Newbie

Plan Premium - Family Plan Country USA  Device iPhone XS Operating System iOS 12  My Question or Issue   I have a few Echo Dots setup in my house. My account is able to selec...

680 Views

0 replies

0 likes

  • 680 Views
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"Shuffle Play" a playlist plays one song, then plays songs from another album

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemLatest iOS My Question or Issuewhenever I pick a new playlist and then press "Shuffle Play" it'll play a random song from the playlist, then revert to playing songs of another album that aren't on t...

Casual Listener

Plan Premium Country USA  Device iPhone 8 Operating System Latest iOS   My Question or Issue whenever I pick a new playlist and then press "Shuffle Play" it'll play a random song ...

1124 Views

0 replies

3 likes

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  • 0 replies
  • 3 likes

JVC Car bluetooth player and iphone not playing spotify longer than few seconds

PlanPremiumCountryAUS Devicejvc car bluetooth play and iphone XROperating Systemnewest IOS My Question or IssueHi guys,My old iphone connected to my cars JVC bluetooth player with a cable and would play with no problems. Got an android phone for a fe...

Newbie

Plan Premium Country AUS   Device jvc car bluetooth play and iphone XR Operating System newest IOS   My Question or Issue Hi guys, My old iphone connected to my cars JVC bluetoo...

781 Views

0 replies

0 likes

  • 781 Views
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