Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70098 Views
16 replies
37 likes

70098 Views
16 replies
37 likes

Music skips and stutters over Bluetooth in my car

Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshooting I can try? I’ve tried turning on Data Saver in the Spotify app, which didn’t help. Al...

steven7777
Casual Listener
Just bought a car (2014 VW Golf). When I play music on Spotify over Bluetooth, songs skip and stutter, like a CD scratching. Can anyone suggest some troubleshoo...
2018-11-10 1:01:48 AM
2018-11-11 7:06:27 PM
ardacebi
Composer
22516 Views
5 replies
0 likes
bluetooth
Car
skipping
Troubleshooting

22516 Views
5 replies
0 likes

Some local files won't download to iPhone

PlanPremiumCountry SwedenDeviceiPhone 8, 256GBOperating SystemiOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no problems re-downloading all my playlists etc. again, however local files are proving to be...

jurphy
Casual Listener
Plan Premium Country Sweden Device iPhone 8, 256GB Operating System iOS 12.1 My Question or Issue I upgraded from my old iPhone 6 to an iPhone 8 yesterday and had no proble...
2018-11-11 3:57:12 PM
765 Views
0 replies
0 likes
iphone
local files

765 Views
0 replies
0 likes

How does endless artist radio work?

I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endless artist radio playlists that keeps showing up when...

Npostman
Roadie
I’ve been using endless artist radio and my understanding was that the radio updates and learns your music preferences instead of using the thumbs up and down system. There is a song one of my endles...
2018-11-11 10:15:46 AM
2018-11-11 1:20:08 PM
Npostman
Roadie
846 Views
2 replies
0 likes

846 Views
2 replies
0 likes

Spotify thinks I click on songs when I don‘t

PlanPremiumCountry GermanyDeviceiPhone 6Operating SystemiOS 12.1 My Question or IssueSince a couple of updates ago, the haptics have changed in a very bad way, I‘ll try to describe it:1. When swiping up/down to scroll, and letting it scroll on it‘s o...

Francis420
Newbie
Plan Premium Country Germany Device iPhone 6 Operating System iOS 12.1 My Question or Issue Since a couple of updates ago, the haptics have changed in a very bad way, I‘ll try ...
2018-11-10 12:25:33 AM
2018-11-11 12:51:30 PM
Loxer
Community Legend
458 Views
1 replies
0 likes

458 Views
1 replies
0 likes

Solved!! “This song is unavailable”

PlanPremiumCountry United StatesDeviceiPhone 5S & Dell desktopOperating System(iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song Season by The Scene Aesthetic on both my Spotify app and also the webplayer on my desktop c...

user-removed
Visitor
Plan Premium Country United States Device iPhone 5S & Dell desktop Operating System (iOS 12.1/Windows 7) My Question or Issue Every time I try to listen to the song S...
2018-11-10 3:35:54 AM
2018-11-11 2:39:49 AM
user-removed
Not applicable
9299 Views
4 replies
0 likes

9299 Views
4 replies
0 likes

IOS 12.1 bluetooth streaming audio stutter

PlanPremiumCountry UKDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueBefore iOS 12 i could pair my iphone to my cars stereo for music and it would connect as soon as i got in the car, one tap on the stereo and it would play music, did...

Dan_83
Newbie
Plan Premium Country UK Device iPhone XS Max Operating System iOS 12.1 My Question or Issue Before iOS 12 i could pair my iphone to my cars stereo for music and it would connec...
2018-11-07 10:42:01 PM
2018-11-10 11:31:40 PM
landonharris88
Composer
1559 Views
1 replies
1 likes

1559 Views
1 replies
1 likes

I’m having gift card troubles

PlanFree/PremiumCountry Canada Deviceiphone 6s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a gift card for my birthday (it is for 12 months) and I just went to use it today and I have run into a p...

silent-skies
Newbie
Plan Free/Premium Country Canada Device iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello, I have gotten a ...
2018-11-09 3:16:54 AM
2018-11-10 11:19:24 PM
landonharris88
Composer
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

Superuser Contribution Spotify randomly pauses and unpauses

PlanPremiumCountry SwedenDeviceiPhone 7Operating SystemWindows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify randomly pausing and unpausing the music. Useful info:It happens both on my iPhone 7 and ...

Jigsterpose
Casual Listener
Plan Premium Country Sweden Device iPhone 7 Operating System Windows 10 My Question or Issue For the last 3-4 months (spring of 2018) I have had problems with Spotify ...
2018-06-15 1:22:46 AM
2018-11-10 7:37:10 PM
reneebacke
Newbie
5673 Views
5 replies
7 likes

5673 Views
5 replies
7 likes

Play randomic from search does not work

After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. Iphone 6. IOs 12.1. Telmo

Telmo1
Casual Listener
After typing a search (for instance, Nancy Sinatra), the songa returned do not play. Either it changes to different singers, or it stops if I push next song. I am a Premium user in Brazil. I...
2018-11-09 4:32:25 AM
2018-11-10 7:22:28 PM
ardacebi
Composer
552 Views
3 replies
0 likes

552 Views
3 replies
0 likes

Solved!! control echo with iPhone on family plan

Planfamily plan - consideringCountry USADeviceecho dot and iphone 10 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue(1) under a premium membership, i can control my echo dots via the iphone application. under a family pla...

deanhl
Casual Listener
Plan family plan - considering Country USA Device echo dot and iphone 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue (1) under a ...
2018-11-10 2:31:21 PM
2018-11-10 6:02:25 PM
deanhl
Casual Listener
572 Views
2 replies
0 likes

572 Views
2 replies
0 likes

Superuser Contribution Jumps to radio when selecting ‘see all songs’

PlanPremiumCountry NorwayDeviceiPhone SEOperating SystemiOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all songs’ to play their songs in an (almost) decreasing order based on popularity.I haven...

eigilsk
Casual Listener
Plan Premium Country Norway Device iPhone SE Operating System iOS 12.0.1. My Question or Issue I have used the Search function for a band name and then selected ‘see all ...
2018-10-13 12:56:42 PM
2018-11-10 1:19:49 PM
darkns
Regular
1073 Views
5 replies
1 likes

1073 Views
5 replies
1 likes

Solved!! App not available for iPad2

Plan PremiumCountry UK Device iPad2Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a message telling me to update to iOS10 or above. The latest update for the iPad2 is iO...

HPaul
Casual Listener
Plan Premium Country UK Device iPad2 Operating System iOS9 Although the "System requirements" page shows support for the iPad2, when I try to download the app I get a mes...
2018-11-02 1:30:00 PM
2018-11-10 12:53:31 PM
HPaul
Casual Listener
13776 Views
3 replies
1 likes

13776 Views
3 replies
1 likes

Solved!! Browse and Radio icons disapeared from the app on IPhone xr

PlanOnly Home, Search and Your Library icons. Browse and radio are nowhere to be found! PremiumCountry UKDevice(iPhone xr)Operating System(iOS 12.) My Question or Issue

claudiodsnt
Casual Listener
Plan Only Home, Search and Your Library icons. Browse and radio are nowhere to be found! Premium Country UK Device (iPhone xr) Operating System (iOS 12.) My Question...
2018-10-30 12:15:42 PM
2018-11-09 5:12:23 PM
Nairiboo
Newbie
1420 Views
4 replies
0 likes

1420 Views
4 replies
0 likes

Songs wont play

So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know why if I could have some help that would be nice. ...

Devblessent
Casual Listener
So before I was able to play these songs in my phone and now I can’t they won’t work used to just let me play them it I wasn’t on WiFi now it won’t play at all none of the songs will and I don’t know...
2018-11-06 12:38:10 AM
2018-11-09 12:36:12 PM
Billy-J
Spotify Star
737 Views
5 replies
0 likes

737 Views
5 replies
0 likes

Solved!! App is automatically synced to an old date

I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they're synced to a date in the past. After a few minutes, the app does up...

cmmiller628
Casual Listener
I'm using Spotify Premium on an iPhone 6 on iOS 11.4.1. Basically, when I open Spotify when I'm online, my playlists don't have any updates from the past few weeks. It's as if they'r...
2018-11-05 5:05:28 AM
2018-11-08 9:08:13 PM
cmmiller628
Casual Listener
511 Views
2 replies
0 likes

511 Views
2 replies
0 likes

Offline content not available

Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

Supergrobi1909
Regular
Hi all, Yesterday in the evening, I've listened to my Offline-Albums (fully marked as green/offline). Over Night, I’ve completely switched off my iPhone6.This morning, after starting the phone, my Sp...
2018-11-07 7:42:53 AM
2018-11-08 7:07:44 AM
Supergrobi1909
Regular
928 Views
3 replies
0 likes
logged out.
Offline Content

928 Views
3 replies
0 likes

"Like" a radio song and choose what playlist it automatically gets sent to

PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs so that my liked songs get saved to a playlist. Through this process, I've created an awesome...

ahnnpron
Casual Listener
Plan Premium Country US Device iPhone 6s Operating System iOS 10 My Question or Issue I love creating a new radio station and being able to like and dislike songs...
2018-10-21 6:02:47 PM
2018-11-07 12:16:02 AM
ahnnpron
Casual Listener
585 Views
2 replies
0 likes

585 Views
2 replies
0 likes

Play queue

Hi I have a premium spotify account and normally listening on my iphone 8.When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying.There should be another wu tang track after that but it shows ...

yas_n
Casual Listener
Hi I have a premium spotify account and normally listening on my iphone 8. When i queue up tracks its always the first track that just shows itself as a blank space and its really annoying. There s...
2018-10-28 10:21:12 AM
2018-11-07 11:53:21 PM
esiebauer81
Casual Listener
365 Views
3 replies
0 likes

365 Views
3 replies
0 likes

Different menu

rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.

Dogwaz
Newbie
rhe Menu on the bottom of the app changed . Now it only has gone search and your library. I don’t know how to get to The menu of all the international charts.
2018-11-03 12:59:05 AM
2018-11-07 6:24:58 PM
landonharris88
Composer
1203 Views
3 replies
0 likes

1203 Views
3 replies
0 likes

IOS - Albums not showing in library, not able to save albums, or download

Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourite albums will appear here’. I can no longer see or download...

joestanphil
Newbie
Last week I couldnt save albums on ios, tapping save provided no response, same with the offline switch. Now if i go into the album view in my library I just get an empty state ‘your favourit...
2018-11-07 5:26:38 PM
415 Views
0 replies
0 likes

415 Views
0 replies
0 likes

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