iPhone vs MacPro

Solved!
Reply

iPhone vs MacPro

cloverlea
Newbie

Have used Spotify on my MacPro for a long time. I got a new iphone 6s and spent an obscene amount of time getting it set up, finding playlists, etc. The phone is using the same account as on the laptop, with all the playlists loaded. Songs play fine on the laptop but on the phone, they cut off after 10 secs. (I just uploaded the free Spotify app to the phone today, so I assume it is current.)

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: iPhone vs MacPro

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Could you also check your Payback settings in Spotify?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: iPhone vs MacPro

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Could you also check your Payback settings in Spotify?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS