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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47715 Views
  • 15 replies
  • 36 likes
  • 47715 Views
  • 15 replies
  • 36 likes

Solved!! Playlist plays songs not on playlist even though playlist is very long

I have an issue that has recently started. Playlists are playing songs that do not exist in the playlist. I've had this issue when a playlist is too short, but this playlist is super long. I've also had this happen when the playlist is over (all song...

  • Casual Listener
  • I have an issue that has recently started.  Playlists are playing songs that do not exist in the playlist.  I've had this issue when a playlist is too short, but this playlist is super long...
  • 246zp-pe6d_o7
  • Casual Listener
  • 884 Views
  • 2 replies
  • 0 likes
  • 884 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played doesn't work in Car Play

Hi, on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc.When I launch Spotify via Car Play in my car, I also see the recently played albums/playlists. Nevertheless, everythime when I choose one of them...

  • Music Fan
  • Hi,   on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc. When I launch Spotify via Car Play in my car, I also see the recently played albums...
  • ochrasy
  • Music Fan
  • 1861 Views
  • 4 replies
  • 1 likes
  • Car Play
    iOS 10
  • 1861 Views
  • 4 replies
  • 1 likes

PLEASE HELP UNPLAYABLE SONG

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1My Question or IssueThere is a specific song i want to play that shows as unplayable but when i touch it to try and play it i get a pop up that says " SONG NOT DOWNLOADED" "If...

  • Casual Listener
  • Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1 My Question or Issue There is a specific song i want to play that shows as unplayable but when i touch...
  • bsmith231523
  • Casual Listener
  • 1940 Views
  • 4 replies
  • 0 likes
  • 1940 Views
  • 4 replies
  • 0 likes

How to reorder songs in created playlist?

I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. Thanks

  • Newbie
  •   I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. &n...
  • Loxer
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Downloading the app on an Ipod

Ipod 5 runninf 9.3.5 I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloaded. BUt directly from Spotifys website the IOS i have should bee fi...

  • Newbie
  •   Ipod 5 runninf 9.3.5   I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloa...
  • Loxer
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play locally produced songs in my own country?

Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6) I'm having a problem accessing music that is produced in my own country. I can access the Playlist, but on Web Player the tracks are grey-ed out... Web...

Screen Shot 2018-11-28 at 13.33.25.png IMG_6642.PNG
  • Newbie
  •   Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6)    I'm having a problem accessing music that is produced in my own country....
  • Guido
  • Spotify Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • Country music
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added songs

Hi, i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just wondering where these went as I don’t have a favourites of starred...

  • Newbie
  •   Hi,  i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just ...
  • Guido
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Songs on Instagram Story

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue Spotify directs me to the Instagram page to log in when I try to share a song on Instastory. Even though I try to log in several times I can’t share a song. My Ins...

  • Casual Listener
  •   Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue  Spotify directs me to the Instagram page to log in when I try to shar...
  • merveakcca
  • Casual Listener
  • 3508 Views
  • 7 replies
  • 2 likes
  • Instagram
    Instagram Stories
    Share crash
    sharing songs
    Spotify
  • 3508 Views
  • 7 replies
  • 2 likes

a problem with artist library layout

PlanPremiumCountry italy, ModenaDeviceiPhone xOperating SystemiOS 12... My Question or Issue Hi, i would know if also your ios artist library not order the contents by album but by songs (are order in little clear way, because an user can't understan...

  • Newbie
  • Plan Premium Country  italy, Modena Device iPhone x Operating System iOS 12...   My Question or Issue  Hi, i would know if also your ios artist library not order the con...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Free spotify upgraded to premuim. Shazam songs still be saved to free account

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account. If I open Spotify on phone through the Spotify app, the new premium account is...

  • Newbie
  • iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account.  If I open Spotify&nb...
  • 1135 Views
  • 0 replies
  • 0 likes
  • 1135 Views
  • 0 replies
  • 0 likes

Radio missing from Spotify premium

PlanPremiumCountry Australia Device(iPhone X ios 12.0.1 My Question or Issue I have Spotify premium and the radio function has gone. I know it’s missing from the free version. But the support site says it is available for premium Is is there a way to...

  • Casual Listener
  • Plan Premium Country  Australia  Device (iPhone X   ios 12.0.1   My Question or Issue  I have Spotify premium and the radio function has gone. I know it’s missing f...
  • bkuner
  • Casual Listener
  • 3394 Views
  • 5 replies
  • 1 likes
  • 3394 Views
  • 5 replies
  • 1 likes

Carplay: Unable to connect to (null)

PlanPremiumCountry DenmarkDevice(iphone6 )Operating System(version 12.1) My Question or IssueHi,In connection with Airplay, I am now getting the error "unable to connect to (null)" on the car's displayAlso, the user interface has changed. The menu ha...

  • Casual Listener
  •   Plan Premium Country  Denmark Device (iphone6 ) Operating System (version 12.1)   My Question or Issue Hi, In connection with Airplay, I am now getting the error "unable ...
  • 908 Views
  • 0 replies
  • 1 likes
  • 908 Views
  • 0 replies
  • 1 likes

Unable to Find a Clear Queue on my iPhone

PlanFree/CountryUnited StatesDeviceiPhone XOperating SystemiOS 12.1 My Question or IssueThe issue I’ve been experiencing is that on my iPhone, I have not been able to find where I can clear my queue. I’ve searched everywhere online, but many sites an...

  • Newbie
  • Plan Free/ Country United States Device iPhone X Operating System iOS 12.1   My Question or Issue The issue I’ve been experiencing is that on my iPhone, I have not been able to find w...
  • tag654
  • Newbie
  • 624 Views
  • 3 replies
  • 0 likes
  • 624 Views
  • 3 replies
  • 0 likes

Help w Apple CarPlay

My Question or Issuewhen I connect my phone to CarPlay my wife’s account shows up in the app even when her phone is no where near the Jeep. It will play the song playing on my device but i can’t see my playlists. I only see hers. We each have our own...

  • Newbie
  • My Question or Issue when I connect my phone to CarPlay my wife’s account shows up in the app even when her phone is no where near the Jeep.  It will play the song playing on my device but i ca...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Is there anyway to see a stream where it tells you when artists upload new music?

I know i'm not imagining it, but at one point there was like a stream (think it may have been called feed) on my spotify iphone app that had in chronological order artists when they'd uploaded music eg. Calvin Harris uploaded [song name] 6h ago, then...

  • Casual Listener
  •   I know i'm not imagining it, but at one point there was like a stream (think it may have been called feed) on my spotify iphone app that had in chronological order artists when they'd up...
  • Loxer
  • Community Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Daily Mix stream or play from library?

My Question or Issue -When I am listening to one of my "Daily Mixes" and a song being played is IN MY DOWNLOADED content, is it playing it from my library or streaming it?

  • Newbie
  •   My Question or Issue - When I am listening to one of my "Daily Mixes" and a song being played is IN MY DOWNLOADED content, is it playing it from my library or streaming it?  
  • Loxer
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Listing songs under "Artist" in alphabetical order

Plan PremiumCountry AustraliaDevice(iPhone 10)Operating System(iOS 10) My Question or Issue I am new to Spotify so apologies if this has been asked previously. On the iPhone, i can't see how to list songs in alphabetica order after selecting "Artist"...

  • Casual Listener
  • Plan Premium Country  Australia Device (iPhone 10) Operating System (iOS 10)   My Question or Issue  I am new to Spotify so apologies if this has been asked previously.&nbsp...
  • iustinr
  • Composer
  • 1421 Views
  • 3 replies
  • 0 likes
  • 1421 Views
  • 3 replies
  • 0 likes

Weezer song skips

Weezer Perfect Situation skips to the next song at 2:17 every time on every platform Devicewindows desktop and iphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Weezer Perfect Situation  skips to the next song at 2:17 every time on every platform     Device windows desktop and iphone Operating System (iOS 10, Android Oreo, Wind...
  • foundmusic
  • Casual Listener
  • 276 Views
  • 1 replies
  • 1 likes
  • 276 Views
  • 1 replies
  • 1 likes

Next Song Won't Play When Connected to JBL Clip Speaker

PlanPremiumCountryUSA Device(iPhone Operating System(iOS 12.1) My Question or IssueWhen I'm playing songs on shuffle via my iPhone 8 through JBL Clip+ bluetooth speaker the song will stop with 2 or 3 seconds left and will not move to next song. It do...

  • Casual Listener
  • Plan Premium Country USA  Device (iPhone 😎 Operating System (iOS 12.1)   My Question or Issue When I'm playing songs on shuffle via my iPhone 8 through JBL Clip+ bluetooth speake...
  • 873 Views
  • 0 replies
  • 0 likes
  • 873 Views
  • 0 replies
  • 0 likes

Playlist deleted after update

Good night. After the update this month I lost my playlist called “CLau_Gtz_Ponchirolas”. I don’t see it anymore and I only see other two playlists I have and that I created. I’m really really concerned because this lost playlist has 428 songs. Pleas...

  • Casual Listener
  • Good night. After the update this month I lost my playlist called “CLau_Gtz_Ponchirolas”. I don’t see it anymore and I only see other two playlists I have and that I created. I’m really really concer...
  • ciclograficocg
  • Casual Listener
  • 587 Views
  • 4 replies
  • 0 likes
  • 587 Views
  • 4 replies
  • 0 likes