Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232954 Views

27 replies

5 likes

  • 232954 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114568 Views

116 replies

13 likes

Other
  • 114568 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2360 Views

0 replies

0 likes

iOS
  • 2360 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

  • 304071 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129751 Views

19 replies

38 likes

  • 129751 Views
  • 19 replies
  • 38 likes

Invisible ‚Next in Queue‘-song on iPhone.

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue The last song in ‚Next in Queue‘ is invisible. When I add a song to ‚Next in Queue‘ it disappears after a short time (~ 0.5s). The space still exists, but there is...

Casual Listener

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  The last song in ‚Next in Queue‘ is invisible. When I add a song to ‚Next in Queue...

Loxer

Community Legend

1347 Views

3 replies

0 likes

bug
iOS
Queue bug
  • 1347 Views
  • 3 replies
  • 0 likes

Repeat One Song Mode

PlanPremiumCountry TurkeyDeviceiPhone 7 My Question or Issue When the "repeat one song" mode on if you touch the "next song" button, "repat one song" mode turns to "repeat all song" mode. I dont want it. Thank you.

Newbie

Plan Premium Country  Turkey Device iPhone 7  My Question or Issue  When the "repeat one song" mode on if you touch the "next song" button, "repat one song" mode turns to "repea...

Loxer

Community Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Artists gone, playlists/albums remain.

Update made my artist list disappear (except my followed artists) but all music remains available through albums. Also the Alphabetical quick scroll feature is gone on the right hand of the screen which makes scrolling through EXTREMELY difficult. Ho...

Newbie

Update made my artist list disappear (except my followed artists) but all music remains available through albums. Also the Alphabetical quick scroll feature is gone on the right hand of the screen wh...

Loxer

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Spotify won’t play next song in search-function ”songs”

PlanPremiumCountry SwedenDeviceiPhone 6s plusOperating SystemiOS 10 Hi, Spotify won’t continue playing the next song in the search-function. When I search for an Artist and choose ”songs” I’m only able to play that particular song that I choose and t...

Newbie

Plan Premium Country  Sweden Device iPhone 6s plus Operating System iOS 10   Hi,    Spotify won’t continue playing the next song in the search-function. When I search f...

Loxer

Community Legend

1561 Views

1 replies

0 likes

  • 1561 Views
  • 1 replies
  • 0 likes

“More Like…” stuck

iPhone 8 Plus with the latest iOS12 did a search for an album a few weeks and now the “more like…” section won’t update. Any ideas? Tried reinstalling with no joy.

Casual Listener

iPhone 8 Plus with the latest iOS12   did a search for an album a few weeks and now the “more like…” section won’t update. Any ideas? Tried reinstalling with no joy. 

JTONK

Regular

1360 Views

4 replies

4 likes

  • 1360 Views
  • 4 replies
  • 4 likes

Podcast iPad

PlanPremiumCountry Device(iPad)Operating System(iOS 12) My Question or Issue hey, in the help section is written "Hinweis: Podcasts sind derzeit nicht auf iPads verfügbar.". in english something like : podcasts are not available on iPads. is this a t...

Newbie

Plan Premium Country   Device (iPad) Operating System (iOS 12)   My Question or Issue   hey,   in the help section is written "Hinweis: Podcasts sind derzeit nic...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

V8.4.88 doesn’t respect the “don’t use cell data” flag

PlanPremiumCountry USA DeviceiPhone XSOperating SystemiOS 12.1.2 My Question or Issue As of v8.4.88 the iOS app no longer respects the “don’t use cell data” flag. Even with this disabled it still streams over my cellular connection. The only way to p...

Casual Listener

Plan Premium Country  USA  Device iPhone XS Operating System iOS 12.1.2   My Question or Issue  As of v8.4.88 the iOS app no longer respects the “don’t use cell data” fl...

znelson

Casual Listener

778 Views

2 replies

0 likes

  • 778 Views
  • 2 replies
  • 0 likes

Library

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 12 My Question or IssueI recently joined Spotify and I'm already having some issues with the app, especially in the library section. I don't have the column with Daily Mix, Songs, Artists, et...

Visitor

Plan Premium Country Canada Device iPhone 6s Operating System iOS 12   My Question or Issue I recently joined Spotify and I'm already having some issues with the app, especially in the...

Bethany_Dawn

Community Legend

1426 Views

1 replies

0 likes

  • 1426 Views
  • 1 replies
  • 0 likes

Grayed out songs for certain devices?

PlanPremium(For both of us)Country United StatesDevice(iPhone 6s, Iphone X)Operating System(iOS 12) My Question or Issue I made a playlist that my friends and I listen to music with, and I noticed that some of the songs are grayed out for me(iPhone 6...

Newbie

Plan Premium(For both of us) Country  United States Device (iPhone 6s, Iphone X) Operating System (iOS 12)   My Question or Issue  I made a playlist that my friends and ...

Bittencourt

Spotify Star

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Solved!! App does not recognize that I am Premium

My Question or Issue I did upgrade to Premium in my iPhone and it is working fine but my Spotify app installed in my iPad does not recognize it, I am at Brazil, regards. My Question or Issue

Casual Listener

      My Question or Issue   I did upgrade to Premium in my iPhone and it is working fine but my Spotify app installed in my iPad does not recognize it, I am at Brazil, regar...

Fabio_Junto

Casual Listener

1924 Views

4 replies

0 likes

Premium
  • 1924 Views
  • 4 replies
  • 0 likes

Artists list is not populated any longer form what I have stored on the device

PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 12 My Question or IssueIn the new layout on my iPhone, I can see the albums but none of the artists behing these albums is shown in the "artists" section. Why is that? there is no point in a...

Regular

Plan Premium Country Germany  Device iPhone 8 Operating System iOS 12   My Question or Issue In the new layout on my iPhone, I can see the albums but none of the artists behing th...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Play list changes by itself

When I’m listening to my playlist it automatically changes to a different playlist a play room list in which I have never listens to nor have I Tuesday and it’s music I don’t even listen to I want to know how to fix this problem I can have 200 songs ...

Newbie

 When I’m listening to my playlist it automatically changes to a different playlist a play room list in which I have never listens to nor have I Tuesday and it’s music I don’t even listen to I w...

Loxer

Community Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Daily mix won’t open

Plan/PremiumCountry NZ Device(iPhone 8 Operating System(iOS 12.1.3 My Question or Issue When I click on Daily Mix I get a pop up saying Couldn’t Open Link? On both IPad and iPhone. I’ve reinstalled and updated.

Regular

Plan/Premium Country NZ   Device (iPhone 8     Operating System (iOS 12.1.3   My Question or Issue   When I click on Daily Mix I get a pop up saying Couldn’t Open ...

Bittencourt

Spotify Star

2140 Views

4 replies

0 likes

  • 2140 Views
  • 4 replies
  • 0 likes

iphone podcast list not updating

PlanPremium FamilyCountry USDeviceiphone6s & pixel3Operating SystemiOS11.1.1 My Question or IssueThis issue has been plauging me for weeks now. I have two phones, both with the spotify app installed. This morning I started listening to a podcast on m...

Casual Listener

Plan Premium Family Country  US Device iphone6s & pixel3 Operating System iOS11.1.1   My Question or Issue This issue has been plauging me for weeks now. I have two phones, bo...

jhorner270

Casual Listener

1191 Views

1 replies

2 likes

  • 1191 Views
  • 1 replies
  • 2 likes

Solved!! The Full album shows, even what isn't downloaded

PlanPremiumCountry The Netherlands DeviceiPhone 6 plusOperating SystemiOS 10 My Question or Issue Since today my library in the albums section shows the full album instead of only the downloaded song. Now I chose to not download the other songs for a...

Casual Listener

Plan Premium Country  The Netherlands  Device iPhone 6 plus Operating System iOS 10   My Question or Issue  Since today my library in the albums section shows  the ...

Mariëlle

Casual Listener

1377 Views

2 replies

1 likes

  • 1377 Views
  • 2 replies
  • 1 likes

Where did the save button go after clicking "..."?

I used to click "..." then Save when I was looking at a song. Now when I click the "..." there is no more "Save".

Newbie

  I used to click "..." then Save when I was looking at a song. Now when I click the "..." there is no more "Save".    

MattSuda

Spotify Star

1590 Views

2 replies

1 likes

  • 1590 Views
  • 2 replies
  • 1 likes

Solved!! App Crashes After Music Pauses

PlanPremiumCountry United KingdomDevice(iPhone 7)Operating SystemiOS 12.1.2Version 8.4.89.675My Question or IssueI listen to music through Bowers and Wilkins PX wireless headphones which automatically pause Spotify when I take them off. If the music ...

Casual Listener

Plan Premium Country  United Kingdom Device (iPhone 7) Operating System iOS 12.1.2 Version  8.4.89.675 My Question or Issue I listen to music through Bowers and Wilkins PX wirele...

Tjanke1

Casual Listener

3629 Views

7 replies

3 likes

  • 3629 Views
  • 7 replies
  • 3 likes

Can’t play specific artists albums/songs

PlanPremiumCountryEstonia DeviceIphone XOperating SystemiOS 10 i think My Question or Issue Hi!Everything was fine till one day Zayn’s album did not start playing anymore. It’s not grey so it’s still on Spotify and the issue is not my location becaus...

Newbie

Plan Premium Country Estonia   Device Iphone X Operating System iOS 10 i think   My Question or Issue  Hi! Everything  was fine till one day Zayn’s album did not start...

Miusku

Newbie

894 Views

1 replies

1 likes

  • 894 Views
  • 1 replies
  • 1 likes

Discover weekly picture

Any way to change the picture for discover weekly. Mine is a big question mark since I disconnected Facebook over 2 years ago. PlanPremiumCountry NZ Device(iPhone 8, Operating System(iOS 10 My Question or Issue

Regular

Any way to change the picture for discover weekly. Mine is a big question mark since I disconnected Facebook over 2 years ago.   Plan Premium Country NZ   Device (iPhone 8,  Op...

Maxim

Spotify Star

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Solved!! App Aspect

PlanPremiumCountry ItalyDeviceiPhone 6s Operating SystemiOS 12.1 My Question or IssueFrom all my friends’ devices the app version is different. I can’t understand why: I’ve done all the updates. I’ll be thankful if you help me. Thanks

Casual Listener

Plan Premium Country  Italy Device iPhone 6s  Operating System iOS 12.1   My Question or Issue From all my friends’ devices the app version is different. I can’t underst...

Brunelicia

Community Legend

1203 Views

3 replies

0 likes

  • 1203 Views
  • 3 replies
  • 0 likes