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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

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Radio Heart button adds song to library instead of just adding the song to liked from radio

PlanPremiumCountry USADeviceiPhone 8 My Question or IssueI am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I want it to do but then it says “saved to your library” which I do not want it to do....

Newbie

  Plan Premium Country  USA Device iPhone 8   My Question or Issue I am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I...

490 Views

0 replies

1 likes

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Solved!! Can't Search For My Own Playlists in Main Search Bar

I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take too long to find it somewhere in the side panel. Now the o...

Music Fan

  I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take...

Loxer

Community Legend

1565 Views

2 replies

0 likes

Premium
Search
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Artists bio/about removed

PlanPremiumCountryUk/France DeviceiPhone SE Ver 10.3 My Question or Issue Hi, I can't find Spotify artists bio which would allow me to see about the band, the band members, also to see other bands the members were in and the bands history.Could someo...

Casual Listener

Plan Premium Country Uk/France   Device iPhone SE Ver 10.3     My Question or Issue  Hi, I can't find Spotify artists bio which would allow me to see about the band, the...

Loxer

Community Legend

1098 Views

1 replies

1 likes

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  • 1 replies
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iphone doesn’t find Spotify Connect

I have an Argon Stream 2 with Spotify Connect. It works fine with my Android smartphone (OnePlus 3). My problem is that none of my other 3 family members with various iPhones see the Argon Stream option in their Spotify Apps. I’ve come to the conclus...

Newbie

I have an Argon Stream 2 with Spotify Connect. It works fine with my Android smartphone (OnePlus 3). My problem is that none of my other 3 family members with various iPhones see the Argon Stream opt...

402 Views

0 replies

0 likes

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iOS App can‘t group/ungroup Sonos Speakers since update

Plan Family Free/Premium PremiumCountry Germany DeviceIphone X Operating System(iOS 12.1.4) My Question or Issue Hi, since the last update it seems that the grouping function is gone. Why? Please fix or let me know what to do?Unfortunetaly I am meanw...

Regular

  Plan Family  Free/Premium Premium Country Germany   Device Iphone X  Operating System (iOS 12.1.4)   My Question or Issue  Hi, since the last update it seem...

1046 Views

0 replies

1 likes

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Player page display misplaced

DeviceiPhone SEOperating SystemiOS 12.1.2 My Question or IssueThe first click of the player page will display an error, I think it is a problem with the interface scaling, such as DPI setting?

Casual Listener

Device iPhone SE Operating System iOS 12.1.2   My Question or Issue The first click of the player page will display an error, I think it is a problem with the interface scaling, such as DP...

Loxer

Community Legend

664 Views

3 replies

0 likes

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Spotify tracks skip when using Bluetooth wonderboom

Hi, when I use my iPhone to play Spotify tracks and send to my Wonderboom Bluetooth speaker the tracks skip every 5-7 seconds. PlanPremiumCountry New Zealand Device(iPhone 7 PlusOperating System(iOS 10 My Question or Issue

Newbie

Hi, when I use my iPhone to play Spotify tracks and send to my Wonderboom Bluetooth speaker the tracks skip every 5-7 seconds.   Plan Premium Country  New Zealand  Device (...

672 Views

0 replies

1 likes

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Grayed out songs

hi, I am from the US and I have a premium membership. I am listening to my music on my iPhone 8 I have IOS 11. I was listening to 2 song that I really liked but then i tried to replay then and it went gray. It won’t even let me click on it. I figured...

Newbie

hi, I am from the US and I have a premium membership. I am listening to my music on my iPhone 8 I have IOS 11. I was listening to 2 song that I really liked but then i tried to replay then and it wen...

504 Views

0 replies

1 likes

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Saved song changed performance version/languages

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueRecently a Korean pop song (Russian Roulette by Red Velvet) I had previously saved to my songs has seemingly been replaced with a recent release in Spoti...

Newbie

Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1.2   My Question or Issue Recently a Korean pop song (Russian Roulette by Red Velvet) I had previously ...

960 Views

0 replies

2 likes

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Option to Bulk Add Radio to Playlists Removed

PlanPremiumCountry USA DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My favorite feature was being able to bulk add a ton of songs from various radio stations, and drop them into one “super-playlist” - th...

Newbie

  Plan Premium Country  USA  Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My favorite feature was being a...

Loxer

Community Legend

705 Views

1 replies

0 likes

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Saving and Removing Songs to My Library

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

Casual Listener

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

Loxer

Community Legend

780 Views

3 replies

0 likes

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Spotify stop working when you answer to incoming call

PlanPremiumCountryIT DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHello, i have an issue when my phone is connected to my bluethoot car radio.When i end a call the song that was in playing doesn't restart even if i press the play button. ...

Casual Listener

Plan Premium Country IT  Device iPhone 7 Operating System iOS 12   My Question or Issue Hello, i have an issue when my phone is connected to my bluethoot car radio. When i end a ...

Melo96

Casual Listener

655 Views

2 replies

0 likes

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Solved!! Streaming and downloaded music

PlanPremiumCountry FrandeDevice(iPhone 10 Xr)Operating System(iOS 12.1.3) My Question or Issue Why does the Spotify Application for iOS (or other OS also) stream the music even though I've downloaded it. It's a waste of mobile data. Could it be possi...

Casual Listener

Plan Premium Country  Frande Device (iPhone 10 Xr) Operating System (iOS 12.1.3)   My Question or Issue  Why does the Spotify Application for iOS (or other OS also) stream th...

Loxer

Community Legend

839 Views

3 replies

0 likes

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mobile app issue

Deviceiphone 8 plus My Question or Issue As of recently on the mobile app there is no way of clicking on the "appears on" section to view all the music an artist was featured in. It is very limited , it only shows recent features. You use to be able ...

Newbie

      Device iphone 8 plus     My Question or Issue  As of recently on the mobile app there is no way of clicking on the "appears on" section to view all the mus...

Loxer

Community Legend

545 Views

1 replies

0 likes

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iOS/Windows - albums disappeared, tracks grayed out

PlanPremiumCountryUSDeviceiPhone SE, Windows 7 and 10 computers My Question or IssueLast night I listened to a few songs from this album (on my computer): https://open.spotify.com/album/4EDr2J4ORoMucOopdNEZOt....and then I went to play another and 90...

Casual Listener

Plan Premium Country US Device iPhone SE, Windows 7 and 10 computers   My Question or Issue Last night I listened to a few songs from this album (on my computer): https://open....

Loxer

Community Legend

488 Views

1 replies

0 likes

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BUG: Missing save/heart button in new media player in Release Radar

App version8.4.89.675PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS My Question or IssueSee screenshot. For the "new" media player (when looping visuals are showing) on release radar, there is no heart/save button. I noticed recently that butt...

Regular

App version 8.4.89.675 Plan Premium Country US Device iPhone X Operating System iOS   My Question or Issue See screenshot. For the "new" media player (when looping visuals are showin...

DrewGottlieb

Regular

740 Views

2 replies

0 likes

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show playlist activity to followers without publishing

how is it possible to only show my playlists to my followers on the activity feed while listening to them without publishing them for everyone ? thanks for your help !

Newbie

  how is it possible to only show my playlists to my followers on the activity feed while listening to them without publishing them for everyone ?   thanks for your help !

439 Views

0 replies

0 likes

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Wireless headphones bug

PlanPremiumCountry BelgiumDeviceiPhone 6Operating System My Question or Issue There's a bug preventing the play/pause function of a wireless headphone (Beats Studio) to work after a while. Worked fine before so please fix because it's annoyng as **bl...

Newbie

Plan Premium Country  Belgium Device iPhone 6 Operating System     My Question or Issue  There's a bug preventing the play/pause function of a wireless headphone (Beats ...

Loxer

Community Legend

426 Views

1 replies

0 likes

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Stuck on same song

PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 11 My Question or IssueStuck on the same song; when I change to another song or playlist, etc. spotify reverts back to the same song that is stuck. Cann...

Casual Listener

Plan Free/Premium Country   Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 11   My Question or Issue Stuck on the same song; when I change to ...

staaal

Casual Listener

2348 Views

2 replies

0 likes

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anyone please help me!

hey guys, so today, i played some songs from an album called “sinestesia” by efek rumah kaca. then, i cleared the history. after that, i wanna play songs from that album again, so i decided to typed it on the search bar but it turned out that i could...

Newbie

hey guys, so today, i played some songs from an album called “sinestesia” by efek rumah kaca. then, i cleared the history. after that, i wanna play songs from that album again, so i decided to typed ...

Loxer

Community Legend

608 Views

1 replies

0 likes

Help
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