Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237570 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118765 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447246 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305494 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry NorwayDeviceIphone xrOperating SystemiOS 12.1.4 I have downloaded some songs from utube and downloaded them to spotify, and i can see and paly the songs fine on my pc, but i cant even see songs ive downlaoded from youtube on my pho...
Plan Premium Country Norway Device Iphone xr Operating System iOS 12.1.4 I have downloaded some songs from utube and downloaded them to spotify, and i can see and paly t...
651 Views
0 replies
0 likes
PlanPremiumCountry SpainDeviceiPhone 7Operating SystemiOS 12.1.4 Dentro de la aplicacion cuando estoy sin conexion red, donde puedo encontrar facilmente los discos o canciones descargadas, no encuentro ningun titular donde aparezca esto para poder ll...
Plan Premium Country Spain Device iPhone 7 Operating System iOS 12.1.4 Dentro de la aplicacion cuando estoy sin conexion red, donde puedo encontrar facilmente los discos o canci...
509 Views
0 replies
0 likes
PlanPremiumCountryusa DeviceiPhone 10xOperating SystemiOS 10 My Question or IssueI recently updated to a new phone and now my Spotify app won’t move beyond the loading screen! I can log into my account from my husbands phone and it works fine but not...
Plan Premium Country usa Device iPhone 10x Operating System iOS 10 My Question or Issue I recently updated to a new phone and now my Spotify app won’t move beyond the...
Community Legend
785 Views
1 replies
0 likes
PlanFree/PremiumCountry IsDevice iPhone 8Operating System(iOS 10 or greater My Question or Issue I want to raise my ddisappointment and frustration with the new update having the repeat feature in a submenu is annoying
Plan Free/Premium Country Is Device iPhone 8 Operating System (iOS 10 or greater My Question or Issue I want to raise my ddisappointment and frustration with...
Community Legend
732 Views
1 replies
4 likes
For some reason, there’s only the favorite and shuffle controls next to the playback controls when I go to the playback view. Is there any way to swap the shuffle icon which I never use for the repeat icon I use multiple times a day?PlanPremiumCountr...
For some reason, there’s only the favorite and shuffle controls next to the playback controls when I go to the playback view. Is there any way to swap the shuffle icon which I never use for the repea...
Community Legend
748 Views
1 replies
1 likes
PlanPremiumCountry USADeviceiPhone7 My Question or Issue I have a bunch of songs (~130) on a playlist from my laptop. They're all local files and none of them are on Spotify already. Suddenly, on Friday I discovered that about 7 of these songs refuse...
Plan Premium Country USA Device iPhone7 My Question or Issue I have a bunch of songs (~130) on a playlist from my laptop. They're all local files and none of them are on Sp...
Community Legend
811 Views
1 replies
1 likes
Since a few updates, I am experiencing the following behavior on Spotify on iOS, running on an iPhone 6S: 1. Go to a list of songs (my own Songs list for instance)2. Scroll down to show the filter text input area3. Click the area to type some text Ob...
Since a few updates, I am experiencing the following behavior on Spotify on iOS, running on an iPhone 6S: 1. Go to a list of songs (my own Songs list for instance) 2. Scroll down to show th...
Community Legend
1267 Views
1 replies
0 likes
Hi,i notice that yesterday there’s been an update and now the behind the lyrics tab is shown below the cover of the song and even though I disabled it, doesn’t make any difference. The option to disable it now is pointless. I would like know how to h...
Hi, i notice that yesterday there’s been an update and now the behind the lyrics tab is shown below the cover of the song and even though I disabled it, doesn’t make any difference. The option to di...
Roadie
875 Views
3 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 My Question or IssueI’m trying to connect my Bumble profile with my Spotify. Both accounts are linked to Facebook and I connected my instagram account no problem, but when I try to connec...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.3 My Question or Issue I’m trying to connect my Bumble profile with my Spotify. Both accounts are linked to F...
Newbie
16403 Views
1 replies
9 likes
I have no option to start a new post, so posting a comment here insteadThis is regarding the new mobile app update you guys pushed to iOS yesterday, spotify kept crashing for atleast 45 minutes, thought my phone was bust but it was the latest update'...
I have no option to start a new post, so posting a comment here instead This is regarding the new mobile app update you guys pushed to iOS yesterday, spotify kept crashing for atleast 45 minutes, th...
644 Views
0 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceiPhone 5sOperating SystemiOS 12.1 My Question or Issue:I am no longer able to save individual songs. Previously, when I would click on a song, I would have a plus sign and an option to save the song. Now when...
Plan Free/Premium Country United States Device iPhone 5s Operating System iOS 12.1 My Question or Issue: I am no longer able to save individual songs. Previously, when I would click ...
Roadie
639 Views
1 replies
0 likes
premiumspain Device(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
premium spain Device (iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
518 Views
1 replies
0 likes
When I try to play certain songs on Spotify they just never seem to work... if they are in a playlist they just get skipped automatically. An example of this is ‘I fall apart by Post Malone’ this song never seems to work. Ive tried deleting the app, ...
When I try to play certain songs on Spotify they just never seem to work... if they are in a playlist they just get skipped automatically. An example of this is ‘I fall apart by Post Malone’ this son...
435 Views
0 replies
0 likes
My Question or IssueI just want to be able to rearrange/move around my playlist so for example an old playlist that is far down I want to be able to move up!
My Question or Issue I just want to be able to rearrange/move around my playlist so for example an old playlist that is far down I want to be able to move up!
387 Views
0 replies
0 likes
PlanPremiumCountry SwedenDeviceIphone 7Operating SystemiOS 10 My Question or Issue I think that it would be a smart thing to be able to sort songs by category in a Playlists by writing for exemple Favourites when you edit a playlist and then adding i...
Plan Premium Country Sweden Device Iphone 7 Operating System iOS 10 My Question or Issue I think that it would be a smart thing to be able to sort songs by category  ...
1277 Views
0 replies
2 likes
PremiumUSA DeviceiPhoneOperating SystemiOS My Question or IssueRepeat playlist and repeat song buttons are gone only the shuffle button appears on my IOS device.
Premium USA Device iPhone Operating System iOS My Question or Issue Repeat playlist and repeat song buttons are gone only the shuffle button appears on my IOS dev...
Newbie
10625 Views
5 replies
1 likes
PlanPremium Country USDeviceIphone 6Operating System(iOS 12.1.2 My Question or Issue Battery usage at 47%. Deleted and readded. Rebooted. Nothing helps. If I turn on Spotify, the battery immediately drops.
Plan Premium Country US Device Iphone 6 Operating System (iOS 12.1.2 My Question or Issue Battery usage at 47%. Deleted and readded. Rebooted. Nothing h...
Casual Listener
727 Views
2 replies
0 likes
PlanPremium V 8.4.92.1055Country Device iPhone 7+ Model MN692LL/AOperating SystemIOS 12.1.4 No Jb I do want to start of by saying that this only happens with one song only as far as I see but I hope its only to me and not everyone else. Song name: Fa...
Plan Premium V 8.4.92.1055 Country Device iPhone 7+ Model MN692LL/A Operating System IOS 12.1.4 No Jb I do want to start of by saying that this only happens with one song only...
Community Legend
559 Views
1 replies
0 likes
PlanFree CountryAustralia DeviceIphone XS 256GB Operating SystemiOS 12.0.1 My Question or IssueFor many times when I’m not listening to Spotify then I want to, I return to the app and it is completely frozen. It does show the ui, though. I tap the pl...
Plan Free Country Australia Device Iphone XS 256GB Operating System iOS 12.0.1 My Question or Issue For many times when I’m not listening to Spotify then I wa...
Community Legend
877 Views
5 replies
0 likes
PlanPremiumCountryUSA Device(iPhone 8 plusOperating System(iOS 12.4.1 My Question or Issue I have a problem that just started about 2 weeks ago. I have a Kenwood ddx595 radio in my car I use spotify with and it worked great up until a couple weeks ag...
Plan Premium Country USA Device (iPhone 8 plus Operating System (iOS 12.4.1 My Question or Issue I have a problem that just started about 2 weeks ago. I have a Kenwood ...
522 Views
0 replies
0 likes
