Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227274 Views

53 replies

13 likes

  • 227274 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152038 Views

507 replies

108 likes

  • 152038 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106387 Views

19 replies

38 likes

  • 106387 Views
  • 19 replies
  • 38 likes

Where did the new tracks from followed artist section go?

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 In my home page, there was a lightning bolt icon in the top right corner that showed me all new tracks posted by artists I follow, but it just disappeared. Was this a part of an update...

Casual Listener

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1    In my home page, there was a lightning bolt icon in the top right corner that showed me all new tra...

TheCaptainKP

Casual Listener

664 Views

3 replies

1 likes

  • 664 Views
  • 3 replies
  • 1 likes

Push notifcations not working

I have had a Spotify account that was initially created because my first account was LOCKED to a Facebook account I wanted to delete. Ever since the playlists were transferred to a new account, I have not received a push notification. I have many dev...

Regular

I have had a Spotify account that was initially created because my first account was LOCKED to a Facebook account I wanted to delete. Ever since the playlists were transferred to a new account, I hav...

funkthew0rld

Regular

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Spotify only shuffling small portion of large playlists

PlanpremiumCountryUSADevice(iPhone 7ios 12 My Question or Issuewhen shuffling a long playlist, spotifybisnonly gradsing 100 or so songs rather than shuffling the entire list. This first started happening several days ago, before that it would shuffle...

Newbie

Plan premium Country USA Device (iPhone 7 ios 12   My Question or Issue when shuffling a long playlist, spotifybisnonly gradsing 100 or so songs rather than shuffling the entire list. T...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Missing albums that were once available before.

My Question or IssueThe kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums disappearing more often and it's urging me to change to a diffe...

Casual Listener

  My Question or Issue The kings of Leon album "youth and young manhood" is currently not appearing on kings of Leon Spotify anymore where it used to be. Keep finding certain artists albums di...

Loxer

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

IOS 5.1.1 Spotify No Longer working

I've been using SPOTIFY on IPOD Touch IOS 5.1.1 for years now and it has suddenly stopped working - this is not down to number songs or space. I've uninstalled and re-installed switched the device on / off etc but all I get is that it just keeps tryi...

Casual Listener

I've been using SPOTIFY on IPOD Touch IOS 5.1.1 for years now and it has suddenly stopped working - this is not down to number songs or space. I've uninstalled and re-installed switched the...

batman15

Casual Listener

2495 Views

4 replies

0 likes

  • 2495 Views
  • 4 replies
  • 0 likes

SM-A300FU

PlanPremiumCountry SingaporeDevice(iPhone X)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve been getting interrupted with this pop up! I tried to change password, log out all devices but nothing works! And it even re...

Newbie

    Plan Premium Country  Singapore Device (iPhone X) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I’ve been getting ...

Agustin6

Composer

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify wont ask for microphone permission

Premium account running on an iPhone 7+ with iOS 12.1. I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the app. If I go to microphone setttings in the privacy tab on my phone, ...

Visitor

  Premium account running on an iPhone 7+ with iOS 12.1.   I do not know how to access spotify voice. The microphone option in the search bar is missing, so i cannot access through the a...

Ebrenz

Visitor

26536 Views

30 replies

0 likes

iOS 12
microphone
Permission
Voice control
  • 26536 Views
  • 30 replies
  • 0 likes

I'm a Premium user and I can't find the readio option I have version 8.4.79.933

I'm a Premium user and I can't find the readio option I have version 8.4.79.933 on iPhone 6s Plus----------------------------PlanPremiumCountry USADevice(iPhone 6s Plus)Operating System(iOS 12) My Question or Issue Where is the radio option? after up...

Newbie

I'm a Premium user and I can't find the readio option I have version 8.4.79.933 on iPhone 6s Plus ---------------------------- Plan Premium Country  USA Device (iPhone 6s Plus) Operating...

darkns

Regular

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesnt play next song in my search bar

Hi! Whenever i search something in the search bar and play the song at the top of the list the rest of the song wont start and isnt in the queue. I have spotify premium in Sweden on an iphone 6s and my friend with iphone 8 has the same issue. We have...

Newbie

Hi! Whenever i search something in the search bar and play the song at the top of the list the rest of the song wont start and isnt in the queue. I have spotify premium in Sweden on an iphone 6s and ...

MBnk

Regular

3250 Views

8 replies

6 likes

  • 3250 Views
  • 8 replies
  • 6 likes

Try linking facebook but nothing happens

Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far. I searched for posts with similar issues but didn’t find my exact problem. Problem ...

Casual Listener

Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far.   I searched for posts wi...

mbgaz

Casual Listener

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Muziek stopt even aan het einde van ieder nummer

Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help.PlanPremiumland- nederlandApparaat Besturingssysteem Mijn vraag of probleemBij het afspelen van een afspeellijst, stopt de muziek heel even aan h...

Newbie

Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help. Plan Premium land-  nederland Apparaat   Besturingssysteem   Mijn vra...

djansen1987

Casual Listener

960 Views

1 replies

1 likes

  • 960 Views
  • 1 replies
  • 1 likes

Solved!! Apple Watch App Bugs

PlanPremiumCountry United States DeviceiPhone SEOperating SystemiOS 12.1 My Question or Issue So recently I have gotten the new Spotify update that introduces the Apple Watch app. I installed it and it works decently. The app is very buggy. It doesn’...

Gig Goer

  Plan Premium Country  United States  Device iPhone SE Operating System iOS 12.1   My Question or Issue  So recently I have gotten the new Spotify update that in...

ardacebi

Composer

6663 Views

1 replies

1 likes

  • 6663 Views
  • 1 replies
  • 1 likes

Listening on another device

PlanPremiumCountry Canada DeviceBlackberry keyoneOperating System(iOS 10 My Question or IssueI listen to Spotify on my phone or iPad and often listen through Bluetooth on my tv. When looking at “devices available” now, it gives me Google Cast instead...

Regular

Plan Premium Country Canada    Device Blackberry keyone Operating System (iOS 10   My Question or Issue I listen to Spotify on my phone or iPad and often listen through Bluet...

Toblerone17

Regular

1899 Views

9 replies

0 likes

  • 1899 Views
  • 9 replies
  • 0 likes

Lagging

PlanPremiumCountry United StatesDeviceIphone 7Operating SystemIOS 12.1 My Question or Issue My device has the latest software update and the latest version of the app. But it lags when i try to use the app or switch songs. It does it all the time. Wh...

Newbie

Plan Premium Country  United States Device Iphone 7 Operating System IOS 12.1   My Question or Issue  My device has the latest software update and  the latest version of...

Loxer

Community Legend

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
  • 0 likes

Spotify randomly plays paused songs when I plug off AirPods

PlanPremiumCountry Slovakia (currently UK)DeviceiPhone 7, iPhone 6s (both devices) Operating SystemiOS 12.1 My Question or IssueHi, every now and then (it's very random) when I plug off my AirPods and put them back to the charger Spotify starts to pl...

Newbie

Plan Premium Country  Slovakia (currently UK) Device iPhone 7, iPhone 6s (both devices)  Operating System iOS 12.1   My Question or Issue Hi, every now and then (it's very ra...

MiKHEILL

Casual Listener

2733 Views

2 replies

3 likes

  • 2733 Views
  • 2 replies
  • 3 likes

All songs stop playing after :10

I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is extremely frustrating. Is happening with everyone or i...

Newbie

I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is ext...

Loxer

Community Legend

510 Views

4 replies

0 likes

  • 510 Views
  • 4 replies
  • 0 likes

Spotify Version 8.4.17 - issue with shuffle/repeat function via Bluetooth on Mazda CX5

PlanPremiumCountrySwitzerlandDeviceiPhone X, bought in Dec. 2017Operating Systemcurrent iOS 12.1.1 beta (Public beta tester) Spotify Version8.4.79 - installed: Wednesday, November 14, 2018 My IssueSince the update is installed, the shuffle and repeat...

Casual Listener

Plan Premium Country Switzerland Device iPhone X, bought in Dec. 2017 Operating System current iOS 12.1.1 beta (Public beta tester)   Spotify Version 8.4.79 - installed: Wednesday, Nov...

formido

Music Fan

1552 Views

4 replies

0 likes

  • 1552 Views
  • 4 replies
  • 0 likes

Shuffle not working in Car

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueThere was a previous topic on this issue from last year, of which I was affected as well: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-and-Repeat-not-wo...

Regular

  Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue There was a previous topic on this issue from last year, of which I was aff...

GahDuma

Regular

745 Views

2 replies

0 likes

  • 745 Views
  • 2 replies
  • 0 likes

Song elapsed time not synced between devices

I've recently experienced problems playing music from my ipod touch.This is an old devise but until last month has worked perfectly.The problem is that when I play a song on the ipod touch from another device e.g. my iphone the ipod and iphone are no...

Newbie

I've recently experienced problems playing music from my ipod touch. This is an old devise but until last month has worked perfectly. The problem is that when I play a song on the ipod touch from a...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

My Spotify won’t go online

My Spotify won’t go online. I’m only getting up an error code 126! Please help, been that a couple of days and yes I have Internet

Newbie

My Spotify won’t go online. I’m only getting up an error code 126! Please help, been that a couple of days and yes I have Internet   

landonharris88

Composer

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes