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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138720 Views

503 replies

108 likes

  • 138720 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97744 Views

19 replies

38 likes

  • 97744 Views
  • 19 replies
  • 38 likes

Scrobbling local files/playlists issue

PlanPremiumCountryUSA Device(iPhone 8, Macbook Pro)Operating System(iOS 12.1.3, Mojave 10.14.2) My Question or IssueFor the past week or so when I create a playlist using local files, it will not scrobble, and I've never had this issue before. I'm a ...

Newbie

Plan Premium Country USA   Device (iPhone 8,  Macbook Pro) Operating System (iOS 12.1.3, Mojave 10.14.2)   My Question or Issue For the past week or so when I create a playl...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

App language

PlanPremiumCountryNorway DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reason the spotify app have decided that it will use Spanish as language all the time. Bac...

Casual Listener

Plan Premium Country Norway  Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  I travel quite often from Norway to Spain (live in Norway). For some odd reas...

Loxer

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Explicit Content Stuck

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.

Casual Listener

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.  

Charliesolo52

Casual Listener

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Lock screen: always open

PlanPremiumCountry USADeviceiPhone 7plusOperating SystemiOS 12.1.2 My Question or IssueIs there a way to keep the lock screen controls always open on the lock screen? If I pause a song, then unlock my phone to check something, the lock my phone, the ...

Casual Listener

Plan Premium Country  USA Device iPhone 7plus Operating System iOS 12.1.2   My Question or Issue Is there a way to keep the lock screen controls always open on the lock screen?&nb...

CyMule82

Casual Listener

4049 Views

2 replies

0 likes

  • 4049 Views
  • 2 replies
  • 0 likes

Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

Music Fan

Plan Premium Country  United States Device (iPhone XS) Operating System (iOS 12.1.2)   My Question or Issue   Ever since the new spotify update, I don't see artist featured ...

Loxer

Community Legend

1088 Views

3 replies

2 likes

  • 1088 Views
  • 3 replies
  • 2 likes

Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

Newbie

Plan Free/Premium Country   Device iphone7 Operating System iOS 12.1     spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

Casual Listener

Plan Premium Country The Netherlands   Device iPhone Operating System IOS 11.4.1     My Question or Issue  I recently updated to Premium and the Premium is activated o...

Loxer

Community Legend

35222 Views

3 replies

1 likes

  • 35222 Views
  • 3 replies
  • 1 likes

Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

Casual Listener

  Premium   Morocco  iPhone 6s+ Ios 12      I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...

Loxer

Community Legend

1168 Views

7 replies

0 likes

  • 1168 Views
  • 7 replies
  • 0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

Casual Listener

I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now...   I had to switch from Deezer because I'm sharing a family...

jeremie75

Casual Listener

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
  • 0 likes

Can`t play one specific song

PlanPremiumCountry: Switzerland Device(iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing happens. Every other song (also in the same Album) works fine.I have already tried to:- reinst...

Newbie

Plan Premium Country: Switzerland   Device (iPhone 7 and WebPlayer (Firefox))     My Question or Issue  I can`t play only one specific song. When I click it, nothing ha...

378 Views

0 replies

1 likes

  • 378 Views
  • 0 replies
  • 1 likes

Unsubscribed playlists in My Playlists

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sonos app. I also had this problem using the Spotify ap...

Casual Listener

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sono...

339 Views

0 replies

0 likes

Playlists
  • 339 Views
  • 0 replies
  • 0 likes

Solved!! More adjusted music quality ?

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks

Newbie

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality.  Is this somehow possible ?    Thanks 😄 

Loxer

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!! Skip to the RAP MUSIC (Unwanted songs)

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started,1, Skipping track go to next song. 2, Skip to the Music I am not interested, (Like Rap music with Dirty ward, when I have a pas...

Casual Listener

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started, 1, Skipping track go to next song. 2, Skip to the Music I am not interes...

Loxer

Community Legend

1606 Views

5 replies

0 likes

  • 1606 Views
  • 5 replies
  • 0 likes

Music stops playing

PlanPremiumCountry USDeviceiPhone XSOperating SystemiOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that follows randomnly pauses at the 10sec mark. It will not play again unless I skip to th...

Newbie

Plan Premium Country  US Device iPhone XS Operating System iOS 12.1   My Question or Issue  Recently I'm having this issue where a song is playing normally, and the one that ...

fxsalazar

Newbie

640 Views

2 replies

3 likes

  • 640 Views
  • 2 replies
  • 3 likes

Superuser Contribution Local files won't show up on iPhone

PlanPremiumDeviceMacbook ProOperating SystemMacOS My Question or IssueSo I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put it in a playlist, it won't show up on my iPhone. I am on the same wifi a...

Casual Listener

Plan Premium Device Macbook Pro Operating System MacOS   My Question or Issue So I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put ...

Daisy

Spotify Legend

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Solved!! web player (chrome) found, songs only play for 30 seconds

PlanPremium (family)Country BelgiumDevice(iPhone 7)Operating System My Question or Issue There's a strange issue with spotify here. Each and every song only plays for about 30 seconds after which the next song automatically starts playing. Next to th...

Regular

Plan Premium (family) Country  Belgium Device (iPhone 7) Operating System     My Question or Issue  There's a strange issue with spotify here. Each and every song o...

koenwingene

Regular

3598 Views

4 replies

0 likes

  • 3598 Views
  • 4 replies
  • 0 likes

Spotify stop playing music and wont play anymore

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple times... i have re installed hole app, restore phone, ...

Casual Listener

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple tim...

Taubys

Casual Listener

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Radio follow button gone, like and dislike gone

. PlanPremiumCountry United StatesDeviceiPhone 7 and windows Operating Systemios12.1.2 My Question or IssueAs of last updates I can no longer ‘follow’ an artist radio station. The option is gone. Also, the like and dislike buttons are gone while play...

Casual Listener

.  Plan Premium Country  United States Device iPhone 7 and windows  Operating System ios12.1.2   My Question or Issue As of last updates I can no longer ‘follow’ an art...

723 Views

0 replies

19 likes

  • 723 Views
  • 0 replies
  • 19 likes

Radio Genres Have Disappeared

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS12 My Question or Issue Uhhh, what happened to the radio? I click on “Radio” and all of the genres have completely disappeared. What??? Check out the attached screenshot.

Casual Listener

Plan Premium Country  USA Device iPhone 7 Operating System iOS12   My Question or Issue  Uhhh, what happened to the radio?  I click on “Radio” and all of the genres have...

rchristman

Casual Listener

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Song link won't open iOS app

My friends and I send each other songs using the song link, but it never seems to work quite right. I receive the song link through iMessage, click on it, then it takes me to a web page, then asks permission to open the app, then takes me to the app ...

Newbie

My friends and I send each other songs using the song link, but it never seems to work quite right.   I receive the song link through iMessage, click on it, then it takes me to a web page...

Loxer

Community Legend

3869 Views

1 replies

0 likes

  • 3869 Views
  • 1 replies
  • 0 likes