Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 395144 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. It freezes and then I have to close it and reopen it or it doesn’t work.
Newbie
Plan Premium Country USA Device IPhone 6s Operating System iOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. I...
Loxer
Community Legend
1293 Views
1 replies
0 likes
So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current location.” I was looking for solutions to this and saw ...
Newbie
So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current loca...
717 Views
0 replies
0 likes
Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...
Casual Listener
Plan: Free/Premium Country : France Device iPhone SE 2017 Operating System iOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that...
lerougegorge
Casual Listener
2415 Views
4 replies
0 likes
PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...
Newbie
Plan Premium Country US Device iPad 2 Operating System iOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying ...
Maxim
Spotify Star
6352 Views
1 replies
0 likes
When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??
Newbie
When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??
chrstinednielle
Newbie
1187 Views
1 replies
6 likes
I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a problem when I use it on my Macbook...Any ideas please? Thanks!
Newbie
I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a probl...
Loxer
Community Legend
1208 Views
1 replies
0 likes
Plan: PremiumCountry: USA DeviceiPhone 5CMacBookSpotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all I want to do is remote control an old iOS device plugged into that stereo so I can play Spotif...
Newbie
Plan: Premium Country: USA Device iPhone 5C MacBook Spotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all ...
Loxer
Community Legend
4928 Views
1 replies
15 likes
Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account was in use by another user. It seems that a Playstation4 has been connected. Sometims I lis...
Casual Listener
Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account wa...
Loxer
Community Legend
526 Views
1 replies
0 likes
There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or dislike button on thhose moving songs? If i dont like th...
Newbie
There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or disli...
Loxer
Community Legend
13266 Views
1 replies
0 likes
My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to downloaded content while not interrupting my ...
Casual Listener
My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go off...
Loxer
Community Legend
653 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?
Newbie
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?
Loxer
Community Legend
1071 Views
1 replies
0 likes
PlanFamily PremiumCountryAustraliaDeviceiPhone 6s, Dell LaptopOperating SystemiOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist) are greyed out on my phone. I know that sometimes an artist or label removes son...
Casual Listener
Plan Family Premium Country Australia Device iPhone 6s, Dell Laptop Operating System iOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist)...
thinkOfaNumber
Casual Listener
1197 Views
1 replies
0 likes
When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switched to premium I decided I did like these songs and ...
Newbie
When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switch...
Jarivveldhuizen
Newbie
594 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.1.3 My Question or IssueI'm suddenly having an issue, which has persisted for roughly 24 hours now, where I am unable to listen to a certain artist, blackbear, from my iPhone. ...
Casual Listener
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1.3 My Question or Issue I'm suddenly having an issue, which has persisted for roughly 24 hours ...
reptons
Casual Listener
2199 Views
1 replies
1 likes
PlanPremiumCountry USADeviceiphoneXOperating System(iOS 10 My Question or IssueWhen I am listening to any playlist in Spotify, it won't play any song in its entirety before skipping to the next. This is extremely frustrating. I have rebooted the phon...
Newbie
Plan Premium Country USA Device iphoneX Operating System (iOS 10 My Question or Issue When I am listening to any playlist in Spotify, it won't play any song in its entirety bef...
483 Views
0 replies
0 likes
PlanFreeCountry USADevice(iPhone SE)Operating System(iOS 12.1) My Question or IssueSeveral months ago I noticed that the playlist folders I created weren’t showing on my phone anymore. I’ve wanted to fix it but been putting it off. My playlists are s...
Newbie
Plan Free Country USA Device (iPhone SE) Operating System (iOS 12.1) My Question or Issue Several months ago I noticed that the playlist folders I created weren’t showing on my...
Loxer
Community Legend
1155 Views
1 replies
1 likes
PlanPremiumCountry UKDeviceiPhone 7Operating SystemiOS 12.1.3My Question or Issueusing Spotify version 8.4.89.675. The app keeps freezing when I pause a song. So I’m listening to a song, and then have to pause it for whatever reason and then when I c...
Newbie
Plan Premium Country UK Device iPhone 7 Operating System iOS 12.1.3 My Question or Issue using Spotify version 8.4.89.675. The app keeps freezing when I pause a song. So I’m lis...
Loxer
Community Legend
3949 Views
1 replies
3 likes
Hi!I'm trying to as new albums and songs soy my Spotify premium account, and doesn't let me. It's says that I have to many songs, and I have to delete albums or songs. Why is that? It's supposed to create as much albums or songs I want isn't?
Casual Listener
Hi! I'm trying to as new albums and songs soy my Spotify premium account, and doesn't let me. It's says that I have to many songs, and I have to delete albums or songs. Why is that? It's supposed to...
Peter
Spotify Legend
13108 Views
18 replies
6 likes
Premium member with iPhone- i noticed a recent annoying change that I hope someone can help. I use to be able to view the entire Grateful Dead discography on my phone. Now it won’t pass studio sessions. It just ends there and there is a substantial a...
Casual Listener
Premium member with iPhone- i noticed a recent annoying change that I hope someone can help. I use to be able to view the entire Grateful Dead discography on my phone. Now it won...
Dp1974
Casual Listener
4160 Views
6 replies
5 likes
https://www.files-conversion.com/file-convert/result/baeca8c1_6fe2_4398_a43f_e2994edde7b6.mp4 Plan: free Country: United States Device(iPhone 6)Operating System(iOS 10) My Question or Issue plays only a portion the song
Newbie
https://www.files-conversion.com/file-convert/result/baeca8c1_6fe2_4398_a43f_e2994edde7b6.mp4 Plan: free Country: United States Device (iPhone 6) Operating System ...
495 Views
0 replies
0 likes