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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

269919 Views

58 replies

14 likes

  • 269919 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

171356 Views

507 replies

108 likes

  • 171356 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114256 Views

19 replies

38 likes

  • 114256 Views
  • 19 replies
  • 38 likes

Spotify is crashing when I leave the app.

PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. It freezes and then I have to close it and reopen it or it doesn’t work.

Newbie

  Plan Premium Country  USA Device IPhone 6s Operating System iOS 10   My Question or Issue  Every time I leave the app, and not actually close out of it, it crashes. I...

Loxer

Community Legend

1293 Views

1 replies

0 likes

  • 1293 Views
  • 1 replies
  • 0 likes

Playback failed

So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current location.” I was looking for solutions to this and saw ...

Newbie

So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current loca...

717 Views

0 replies

0 likes

  • 717 Views
  • 0 replies
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Solved!! No More Offline Music allowed

Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...

Casual Listener

  Plan: Free/Premium Country : France  Device iPhone SE 2017 Operating System iOS 12.1.2   My Issue:  My app tells me I can’t download music anymore but I have less that...

lerougegorge

Casual Listener

2415 Views

4 replies

0 likes

Offline download
  • 2415 Views
  • 4 replies
  • 0 likes

Can't install Spotify on my iPad 2 because I'm not at iOS 10

PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...

Newbie

Plan Premium   Country US   Device iPad 2 Operating System iOS 9.3.5   My Question or Issue  I happily used an old iPad for music.  Last week, my iPad was trying ...

Maxim

Spotify Star

6352 Views

1 replies

0 likes

  • 6352 Views
  • 1 replies
  • 0 likes

Deep links on Instagram not working?

When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??

Newbie

When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??  

chrstinednielle

Newbie

1187 Views

1 replies

6 likes

  • 1187 Views
  • 1 replies
  • 6 likes

Only shuffle play on my iPhone!

I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a problem when I use it on my Macbook...Any ideas please? Thanks!

Newbie

  I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a probl...

Loxer

Community Legend

1208 Views

1 replies

0 likes

  • 1208 Views
  • 1 replies
  • 0 likes

Spotify Remote - volume control stopped working

Plan: PremiumCountry: USA DeviceiPhone 5CMacBookSpotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all I want to do is remote control an old iOS device plugged into that stereo so I can play Spotif...

Newbie

Plan: Premium Country: USA   Device iPhone 5C MacBook Spotify Web    I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all  ...

Loxer

Community Legend

4928 Views

1 replies

15 likes

iOS
Spotify Remote
Volume Control
  • 4928 Views
  • 1 replies
  • 15 likes

Account hacked

Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account was in use by another user. It seems that a Playstation4 has been connected. Sometims I lis...

Casual Listener

      Devices: Macbook Pro, Iphone 7 and 8  My Question or Issue  Hello, it seems that my account has been hacked. I realised on a number of occasions that my account wa...

Loxer

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
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Iphone playing moving album cover

There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or dislike button on thhose moving songs? If i dont like th...

Newbie

There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or disli...

Loxer

Community Legend

13266 Views

1 replies

0 likes

Album Cover
Mobile
moving image
Music
Music And Album Experience
songs
  • 13266 Views
  • 1 replies
  • 0 likes

Offline mode Catch 22

My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to downloaded content while not interrupting my ...

Casual Listener

    My Question or Issue  OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go off...

Loxer

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Why does spotify think heavy rotation is a good idea?

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?

Newbie

Plan Premium Country  USA Device iPhone 8 Operating System iOS 10   My Question or Issue  Why doesn't Spotify do away with heavy rotation?

Loxer

Community Legend

1071 Views

1 replies

0 likes

  • 1071 Views
  • 1 replies
  • 0 likes

Song Not Downloaded message on iOS but can play on PC

PlanFamily PremiumCountryAustraliaDeviceiPhone 6s, Dell LaptopOperating SystemiOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist) are greyed out on my phone. I know that sometimes an artist or label removes son...

Casual Listener

Plan Family Premium Country Australia Device iPhone 6s, Dell Laptop Operating System iOS 12.1.2; Windows 10 pro  My Question or Issue   A lot of songs (90% of a 200 song playlist)...

thinkOfaNumber

Casual Listener

1197 Views

1 replies

0 likes

  • 1197 Views
  • 1 replies
  • 0 likes

Premium don’t play song issue

When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switched to premium I decided I did like these songs and ...

Newbie

When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switch...

Jarivveldhuizen

Newbie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Can't listen to certain artists

PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.1.3 My Question or IssueI'm suddenly having an issue, which has persisted for roughly 24 hours now, where I am unable to listen to a certain artist, blackbear, from my iPhone. ...

Casual Listener

Plan Premium Country United States  Device iPhone 7 Plus Operating System iOS 12.1.3   My Question or Issue I'm suddenly having an issue, which has persisted for roughly 24 hours ...

reptons

Casual Listener

2199 Views

1 replies

1 likes

  • 2199 Views
  • 1 replies
  • 1 likes

Only plays part of a song before skipping to the next one

PlanPremiumCountry USADeviceiphoneXOperating System(iOS 10 My Question or IssueWhen I am listening to any playlist in Spotify, it won't play any song in its entirety before skipping to the next. This is extremely frustrating. I have rebooted the phon...

Newbie

Plan Premium Country  USA Device iphoneX Operating System (iOS 10   My Question or Issue When I am listening to any playlist in Spotify, it won't play any song in its entirety bef...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Playlist Folders Taken Away on iPhone

PlanFreeCountry USADevice(iPhone SE)Operating System(iOS 12.1) My Question or IssueSeveral months ago I noticed that the playlist folders I created weren’t showing on my phone anymore. I’ve wanted to fix it but been putting it off. My playlists are s...

Newbie

Plan Free Country  USA Device (iPhone SE) Operating System (iOS 12.1)   My Question or Issue Several months ago I noticed that the playlist folders I created weren’t showing on my...

Loxer

Community Legend

1155 Views

1 replies

1 likes

folder
playlist folder
  • 1155 Views
  • 1 replies
  • 1 likes

Solved!! Keep having to restart app

PlanPremiumCountry UKDeviceiPhone 7Operating SystemiOS 12.1.3My Question or Issueusing Spotify version 8.4.89.675. The app keeps freezing when I pause a song. So I’m listening to a song, and then have to pause it for whatever reason and then when I c...

Newbie

Plan Premium Country  UK Device iPhone 7 Operating System iOS 12.1.3 My Question or Issue using Spotify version 8.4.89.675.  The app keeps freezing when I pause a song. So I’m lis...

Loxer

Community Legend

3949 Views

1 replies

3 likes

  • 3949 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution No more space at my library. With premium account

Hi!I'm trying to as new albums and songs soy my Spotify premium account, and doesn't let me. It's says that I have to many songs, and I have to delete albums or songs. Why is that? It's supposed to create as much albums or songs I want isn't?

Casual Listener

Hi! I'm trying to as new albums and songs soy my Spotify premium account, and doesn't let me. It's says that I have to many songs, and I have to delete albums or songs. Why is that? It's supposed to...

Peter

Spotify Legend

13108 Views

18 replies

6 likes

iOS
space
  • 13108 Views
  • 18 replies
  • 6 likes

Complete discography won’t display?!?

Premium member with iPhone- i noticed a recent annoying change that I hope someone can help. I use to be able to view the entire Grateful Dead discography on my phone. Now it won’t pass studio sessions. It just ends there and there is a substantial a...

Casual Listener

Premium member with iPhone-   i noticed a recent annoying change that I hope someone can help.  I use to be able to view the entire Grateful Dead discography on my phone.  Now it won...

Dp1974

Casual Listener

4160 Views

6 replies

5 likes

  • 4160 Views
  • 6 replies
  • 5 likes

plays only a part

https://www.files-conversion.com/file-convert/result/baeca8c1_6fe2_4398_a43f_e2994edde7b6.mp4 Plan: free Country: United States Device(iPhone 6)Operating System(iOS 10) My Question or Issue plays only a portion the song

Newbie

https://www.files-conversion.com/file-convert/result/baeca8c1_6fe2_4398_a43f_e2994edde7b6.mp4   Plan: free   Country: United States    Device (iPhone 6) Operating System ...

495 Views

0 replies

0 likes

ABOUT SONGS
iPhone 6s
not working
  • 495 Views
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  • 0 likes