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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30741 Views

40 replies

9 likes

  • 30741 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95468 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293889 Views

60 replies

15 likes

  • 293889 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123801 Views

19 replies

38 likes

  • 123801 Views
  • 19 replies
  • 38 likes

Daily mix won’t open

Plan/PremiumCountry NZ Device(iPhone 8 Operating System(iOS 12.1.3 My Question or Issue When I click on Daily Mix I get a pop up saying Couldn’t Open Link? On both IPad and iPhone. I’ve reinstalled and updated.

Regular

Plan/Premium Country NZ   Device (iPhone 8     Operating System (iOS 12.1.3   My Question or Issue   When I click on Daily Mix I get a pop up saying Couldn’t Open ...

Bittencourt

Spotify Star

2086 Views

4 replies

0 likes

  • 2086 Views
  • 4 replies
  • 0 likes

iphone podcast list not updating

PlanPremium FamilyCountry USDeviceiphone6s & pixel3Operating SystemiOS11.1.1 My Question or IssueThis issue has been plauging me for weeks now. I have two phones, both with the spotify app installed. This morning I started listening to a podcast on m...

Casual Listener

Plan Premium Family Country  US Device iphone6s & pixel3 Operating System iOS11.1.1   My Question or Issue This issue has been plauging me for weeks now. I have two phones, bo...

jhorner270

Casual Listener

1157 Views

1 replies

2 likes

  • 1157 Views
  • 1 replies
  • 2 likes

Solved!! The Full album shows, even what isn't downloaded

PlanPremiumCountry The Netherlands DeviceiPhone 6 plusOperating SystemiOS 10 My Question or Issue Since today my library in the albums section shows the full album instead of only the downloaded song. Now I chose to not download the other songs for a...

Casual Listener

Plan Premium Country  The Netherlands  Device iPhone 6 plus Operating System iOS 10   My Question or Issue  Since today my library in the albums section shows  the ...

Mariëlle

Casual Listener

1316 Views

2 replies

1 likes

  • 1316 Views
  • 2 replies
  • 1 likes

Where did the save button go after clicking "..."?

I used to click "..." then Save when I was looking at a song. Now when I click the "..." there is no more "Save".

Newbie

  I used to click "..." then Save when I was looking at a song. Now when I click the "..." there is no more "Save".    

MattSuda

Spotify Star

1523 Views

2 replies

1 likes

  • 1523 Views
  • 2 replies
  • 1 likes

Solved!! App Crashes After Music Pauses

PlanPremiumCountry United KingdomDevice(iPhone 7)Operating SystemiOS 12.1.2Version 8.4.89.675My Question or IssueI listen to music through Bowers and Wilkins PX wireless headphones which automatically pause Spotify when I take them off. If the music ...

Casual Listener

Plan Premium Country  United Kingdom Device (iPhone 7) Operating System iOS 12.1.2 Version  8.4.89.675 My Question or Issue I listen to music through Bowers and Wilkins PX wirele...

Tjanke1

Casual Listener

3542 Views

7 replies

3 likes

  • 3542 Views
  • 7 replies
  • 3 likes

Can’t play specific artists albums/songs

PlanPremiumCountryEstonia DeviceIphone XOperating SystemiOS 10 i think My Question or Issue Hi!Everything was fine till one day Zayn’s album did not start playing anymore. It’s not grey so it’s still on Spotify and the issue is not my location becaus...

Newbie

Plan Premium Country Estonia   Device Iphone X Operating System iOS 10 i think   My Question or Issue  Hi! Everything  was fine till one day Zayn’s album did not start...

Miusku

Newbie

859 Views

1 replies

1 likes

  • 859 Views
  • 1 replies
  • 1 likes

Discover weekly picture

Any way to change the picture for discover weekly. Mine is a big question mark since I disconnected Facebook over 2 years ago. PlanPremiumCountry NZ Device(iPhone 8, Operating System(iOS 10 My Question or Issue

Regular

Any way to change the picture for discover weekly. Mine is a big question mark since I disconnected Facebook over 2 years ago.   Plan Premium Country NZ   Device (iPhone 8,  Op...

Maxim

Spotify Star

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! App Aspect

PlanPremiumCountry ItalyDeviceiPhone 6s Operating SystemiOS 12.1 My Question or IssueFrom all my friends’ devices the app version is different. I can’t understand why: I’ve done all the updates. I’ll be thankful if you help me. Thanks

Casual Listener

Plan Premium Country  Italy Device iPhone 6s  Operating System iOS 12.1   My Question or Issue From all my friends’ devices the app version is different. I can’t underst...

Brunelicia

Community Legend

1140 Views

3 replies

0 likes

  • 1140 Views
  • 3 replies
  • 0 likes

Audiobooks Show only first 50 tracks

DeviceiPhone X (2017)Operating SystemiOS 12.1.3Spotify Version8.4.90 Account Type:Family Premiumsystem Language:German My Question or Issue Dear Community, I listen to audiobooks on a daily basis. Since today afternoon, any audiobook shows only the f...

Regular

Device iPhone X (2017) Operating System iOS 12.1.3 Spotify Version 8.4.90  Account Type: Family Premium system Language: German   My Question or Issue   Dear Community,&nb...

CHH77

Newbie

2279 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Slide over On iPad

PlanPremiumCountryUnited States DeviceiPad Pro (2018)Operating SystemiOS 12 My Question or Issue I want to be able to quickly change or adjust my music with side over or multitask. I want to be able to drag it up from the bottom and throw it up on th...

Regular

Plan Premium Country United States  Device iPad Pro (2018) Operating System iOS 12   My Question or Issue  I want to be able to quickly change or adjust my music with side ov...

Maxim

Spotify Star

1129 Views

1 replies

0 likes

  • 1129 Views
  • 1 replies
  • 0 likes

'Favorite Songs' library not synced across devices

My 'Favorite Songs' library is not synced across all devices. When I add songs to my favourites on my iPad, they sometimes do not show up un my iPhone. However, when I add songs on my iPhone, they all come up on my iPad. I also have a Windows Laptop ...

Casual Listener

My 'Favorite Songs' library is not synced across all devices.   When I add songs to my favourites on my iPad, they sometimes do not show up un my iPhone. However, when I add songs on...

650 Views

0 replies

0 likes

  • 650 Views
  • 0 replies
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Playlist

PlanPremiumCountry Glasgow, United KingdomDevice iPhone 6s PlusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I get my local songs offline (I’ve downloaded the playlist that the songs are in, offline on my laptop...

Newbie

Plan Premium Country  Glasgow, United Kingdom Device  iPhone 6s Plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  How can I get ...

Bethany_Dawn

Community Legend

770 Views

1 replies

0 likes

Help
iphone
problem
  • 770 Views
  • 1 replies
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Problems with shuffle and repeat when using filter or selecting song

PlanPremium DeviceIphone 8 I’ve been a premium member for a while now and not until now I encountered the following problems. First of all, when I’m listening to a shuffled playlist and I’ll select a song in the same playlist shuffle will turn off. S...

Newbie

  Plan Premium   Device Iphone 8   I’ve been a premium member for a while now and not until now I encountered the following problems. First of all, when I’m listening to a shuff...

809 Views

0 replies

3 likes

Bug Playlist
filter
Repeat stuck
shuffle
  • 809 Views
  • 0 replies
  • 3 likes

Apple CarPlay Playlist Sort Order

I have my playlists sorted in my Spotify app by “Recently Added,” so the newest songs I’ve added to the playlist are at the top. But when using Apple CarPlay, this doesn’t carry over. Playlists are only sorted by ‘oldest to newest’. I was wondering i...

Regular

I have my playlists sorted in my Spotify app by “Recently Added,” so the newest songs I’ve added to the playlist are at the top.   But when using Apple CarPlay, this doesn’t carry over. Playli...

Brandnewdrew

Casual Listener

8463 Views

3 replies

36 likes

  • 8463 Views
  • 3 replies
  • 36 likes

Titel in Playlist

Hallowarum ist es nicht möglich direkt im Sperrbildschirm Titel in die Playlist einzufügen ?Das wäre ziemlich geil PlanPremiumCountry DeutschlandDevice(iPhone 7,iPad)Operating System(iOS ) My Question or IssueHallowarum ist es nicht möglich direkt im...

Casual Listener

Hallo warum ist es nicht möglich direkt im Sperrbildschirm Titel in die Playlist einzufügen ? Das wäre ziemlich geil   Plan Premium Country  Deutschland Device (iPhone 7,iPad) Ope...

Brunelicia

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Radio bring the old one back

PlanPremiumCountry EcuadorDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or Issue I used the old radio feature all the time, now when i press the go to radio option it takes me to a playlist where I can no longer like or dislike songs, please s...

Regular

  Plan Premium Country  Ecuador Device iPhone 6 Operating System iOS 12.1.3   My Question or Issue  I used the old radio feature all the time, now when i press the...

Brunelicia

Community Legend

611 Views

1 replies

3 likes

  • 611 Views
  • 1 replies
  • 3 likes

Superuser Contribution playlists won’t appear

For over a week now my daily mix playlists won’t even appear and only the number 5 one does, tonight all the playlists that used appear on demand just disappeared also and they’re only available with the shuffle mode. I’m a free user and I know I can...

Casual Listener

For over a week now my daily mix playlists won’t even appear and only the number 5 one does, tonight all the playlists that used appear on demand just disappeared also and they’re only available with...

Peter

Spotify Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

The playlists, even in the shuffle mode, keeps playing the same songs

My problem is: when I want to listen to any playlist, the app keeps playing the same kind of music ( mostly the older ones I put in this playlist ). This is really annoying because it never plays de last one I added, I have to choose them myself. It ...

Newbie

My problem is: when I want to listen to any playlist, the app keeps playing the same kind of music ( mostly the older ones I put in this playlist ). This is really annoying because it never plays de ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Spotify design changed and now it’s back to normal

PlanPremiumCountryNetherlandsDeviceiPhone 6sOperating SystemiOS 12.1.2 My Question or IssueYesterday my Spotify design changed (in a good way) and now it’s back to normal. Is there any way to get it back?

Music Fan

Plan Premium Country Netherlands Device iPhone 6s Operating System iOS 12.1.2   My Question or Issue Yesterday my Spotify design changed (in a good way) and now it’s back to normal. Is...

Billy-J

Spotify Star

1964 Views

5 replies

0 likes

  • 1964 Views
  • 5 replies
  • 0 likes

Radio / Discoveries of the Week

PremiumCountry - UK DeviceiPhone 8 and iPad mini Operating System iOS 12.11 My Question or Issue Hi,whenever i play on the radio if I press the button (dislike) it will automatically skip the song, but also skip the next song after it without my sayi...

Casual Listener

  Premium Country - UK   Device iPhone 8 and iPad mini  Operating System iOS 12.11   My Question or Issue  Hi, whenever i play on the radio if I press the 🚫 button...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes