Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242300 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125278 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451824 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307799 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, we have the spotify premium family plan. My son's iphone has some restrictive apps on it. However I want to unrestrict spotify so that he can listen to it. I realize that I can unrestrict apps that are 12+ and spotify will be unrestricted. How...
Hello, we have the spotify premium family plan. My son's iphone has some restrictive apps on it. However I want to unrestrict spotify so that he can listen to it. I realiz...
Community Legend
540 Views
1 replies
0 likes
After last update, v8.4.92, when using VoiceOver, I can't access the devices menu to change output devicesin the Now Playing-window anymore. How to reproduce the issue:1. Have VoiceOver running.Do it in Settings, General, Accessibility.2. Run Spotify...
After last update, v8.4.92, when using VoiceOver, I can't access the devices menu to change output devicesin the Now Playing-window anymore. How to reproduce the issue: 1. Have VoiceOver ru...
Community Legend
438 Views
1 replies
0 likes
When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot see what it will be. I have logged out and back in ag...
When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot se...
Community Legend
555 Views
1 replies
0 likes
Plan PREMUIM PremiumCountry AUSTRALIA Device I PHONE 6 Operating System iOS 11.3 My Question or Issue : Speakers via bluetooth in my VW EOS 2012 no longer play music. Spotify however is showing on my car screen as is track playing etc. I phone 6 conn...
Plan PREMUIM Premium Country AUSTRALIA Device I PHONE 6 Operating System iOS 11.3 My Question or Issue : Speakers via bluetooth in my ...
Casual Listener
643 Views
1 replies
0 likes
I transferred songs form iTunes to Spotify a long time ago. It says I have 600+ songs in one of my Spotify playlists but I can only see/listen to 150 of them. Premium account Between US and UKiPhone 8
I transferred songs form iTunes to Spotify a long time ago. It says I have 600+ songs in one of my Spotify playlists but I can only see/listen to 150 of them. Premium account Be...
707 Views
0 replies
0 likes
PlanPremiumUSA DeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I am a subscriber and up until recently I was able to repeat a song or playlist. This functionality is gone with the latest update and really annoying. Please fix ASAP.
Plan Premium USA Device iPhone 6s Operating System iOS 10 My Question or Issue I am a subscriber and up until recently I was able to repeat a song or playlist. This fu...
Roadie
5865 Views
4 replies
1 likes
Hi Guys why did you replace the up-arrow on the bottom left (used to open the queue) with the heart-Button, which i now press all the Time accidentally and delete tracks I am listening to. Mans why why why did you hide the playlist behind the three d...
Hi Guys why did you replace the up-arrow on the bottom left (used to open the queue) with the heart-Button, which i now press all the Time accidentally and delete tracks I am listening to.&n...
Community Legend
668 Views
1 replies
2 likes
PlanPremiumCountryFrance DeviceiPhone 8Operating SystemiOS last version My Question or IssueHi, I have a premium subscription, but on my iPhone when I want to read an album, it only shows the button to shuffle read it... Why is it impossible to just ...
Plan Premium Country France Device iPhone 8 Operating System iOS last version My Question or Issue Hi, I have a premium subscription, but on my iPhone when I w...
Community Legend
510 Views
1 replies
0 likes
as(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anybody else noticed this new layout without even updating it? The old layout was fine I go back to open Spotify and then there is this new layout on the iPhone Does anyone know how I...
as(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anybody else noticed this new layout without even updating it? The old layout was fine I g...
Community Legend
1088 Views
2 replies
2 likes
Seems like there was an app update recently as now I dont have the option to add or delete songs from "your library". Any help would be greatly appreciated. Device(Iphone x) My Question or Issue
Seems like there was an app update recently as now I dont have the option to add or delete songs from "your library". Any help would be greatly appreciated. Device (Iphone x) ...
Community Legend
1338 Views
1 replies
0 likes
my Queue button is not even there idk what to do PlanPremiumCountry UkDevice(IPhone 6s Plus)Operating System(Latest iOS) My Question or Issue
my Queue button is not even there idk what to do Plan Premium Country Uk Device (IPhone 6s Plus) Operating System (Latest iOS) My Question or Issue
Community Legend
1585 Views
5 replies
1 likes
PlanPremium FamilyCountryUnited StatesDeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueApparently this is a somewhat common issue that Spotify has refused to address for the last year or so? I'll pause a podcast after my commute only to f...
Plan Premium Family Country United States Device iPhone X Operating System iOS 12.1.4 My Question or Issue Apparently this is a somewhat common issue that Spotify has refused to addr...
Regular
592 Views
1 replies
3 likes
PlanPremiumCountryUK DeviceiPodOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am about to ditch Spotify because the software is so glitchy. I've had weeks of re downloading albums that disappear despite regularly going o...
Plan Premium Country UK Device iPod Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am about to ditch Spotify because the software ...
Music Fan
1350 Views
8 replies
1 likes
How can i import local files from my iphone 6s+ to my pc ? , my pc format everything even my local files pls help _/l\_
How can i import local files from my iphone 6s+ to my pc ? , my pc format everything even my local files pls help _/l\_
469 Views
0 replies
0 likes
PlanPremiumCountryEurope DeviceiPhone XsOperating Systemlatest My Question or Issue Can't repeat one song in circle. Missing button.
Plan Premium Country Europe Device iPhone Xs Operating System latest My Question or Issue Can't repeat one song in circle. Missing button.
Regular
4806 Views
4 replies
2 likes
PlanPremiumCountrySingaporeDevice(iPhone XR)Operating System(iOS 12) My Question or IssueHello, I can't seem to add stations to library. For example, when I go into the radio, it gives me the option of saving as a playlist instead of adding to statio...
Plan Premium Country Singapore Device (iPhone XR) Operating System (iOS 12) My Question or Issue Hello, I can't seem to add stations to library. For example, when I go into the radio...
Roadie
2248 Views
5 replies
7 likes
PlanFreeCountry USADeviceiPhone 6s PlusOperating SystemiOS 11.4.1 Some songs that are favorited were moved to the album sections and is no longer in the favorites playlist. How would I move it back?
Plan Free Country USA Device iPhone 6s Plus Operating System iOS 11.4.1 Some songs that are favorited were moved to the album sections and is no longer in the favorites playlist...
364 Views
0 replies
0 likes
PlanPremiumCountry USDeviceiPhone 6sOperating SystemiOS 12.1.2 My Question or Issue When I view some artist pages, there are no links to albums/songs/singles etc. See picture below. I can get an album if I find a song from that artist in a playlist f...
Plan Premium Country US Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue When I view some artist pages, there are no links to albums/songs/singles etc. S...
Music Fan
698 Views
1 replies
1 likes
I accidentally disliked a song and now I can’t play it through Spotify at all
I accidentally disliked a song and now I can’t play it through Spotify at all
Spotify Star
1324 Views
4 replies
0 likes
Anyone having any issues finding the repeat option on their iPhone? I just have the shuffle option now. My laptop app has it, but not my iPhone. I just noticed it today. PlanPremiumCountry USDeviceiPhone 7 Plus My Question or Issue
Anyone having any issues finding the repeat option on their iPhone? I just have the shuffle option now. My laptop app has it, but not my iPhone. I just noticed it today. Plan Premium Count...
Casual Listener
1257 Views
2 replies
1 likes
