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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

267789 Views

58 replies

14 likes

  • 267789 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

169925 Views

507 replies

108 likes

  • 169925 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

113432 Views

19 replies

38 likes

  • 113432 Views
  • 19 replies
  • 38 likes

Cannot play downloaded albums

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one. I was and am still in a Family Premium subscription. As soon as I loged into my new accou...

Casual Listener

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one.   I was and am still in a Famil...

Loxer

Community Legend

1336 Views

3 replies

0 likes

  • 1336 Views
  • 3 replies
  • 0 likes

“Go To Album” missing in Top 5 Tracks

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 11 My Question or Issue

Roadie

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update.      Plan Premium Country USA   Device (iPhon...

Loxer

Community Legend

553 Views

1 replies

1 likes

  • 553 Views
  • 1 replies
  • 1 likes

Weard Problem !

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop the music.

Newbie

Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 12.1.3   My Question or Issue  I have a problem with my crazy app. Application crashes when i am stop ...

Loxer

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify freezes when I pause while out of the app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.2My Question or IssueSpotify becomes unable to un-pause music (restart playback) whenever I pause playback while I'm out of the app. I have to restart it to get it working again. This has o...

Newbie

Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify becomes unable to un-pause music (restart playback) whenever I pause playback whi...

Loxer

Community Legend

1032 Views

2 replies

3 likes

  • 1032 Views
  • 2 replies
  • 3 likes

Radom artists being added to my list

PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...

Newbie

Plan Family Premium Country  Brazil Operating System (iOS 12.1.2 / Windows 10)   My Question or Issue Random artists are being added to my list everyday I have to go into each one a...

Loxer

Community Legend

594 Views

1 replies

0 likes

Bug bluetooth windows
Bug iOS
Bug iPhone
Other
Student
  • 594 Views
  • 1 replies
  • 0 likes

“Because you listened too” section

Hello,There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made for you sections on the home page and not the discover ...

Newbie

Hello, There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made fo...

Loxer

Community Legend

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes

App keeps logging me out.

PlanPremiumCountry CanadaDeviceiPhone SEOperating SystemiOS 12.1.2My Question or Issue Every time I leave the app it logs me out. When I open the app again it says my username and password don’t match. When I put my password and username in it logs m...

Newbie

  Plan Premium Country  Canada Device iPhone SE Operating System iOS 12.1.2 My Question or Issue  Every time I leave the app it logs me out. When I open the app again it says...

Loxer

Community Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

Some songs sync/download offline, but other's don't. WHY!?!

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it finds and syncs MOST of them. However, SOME of the file...

Music Fan

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it find...

444 Views

0 replies

0 likes

Syncing Local FIles
  • 444 Views
  • 0 replies
  • 0 likes

How to delete songs?

PlanPremiumCountry United StatesDevice(iPod Touch Gen 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI add songs to playlist that automatically downloads songs, and when I remove the songs from the playlist they don't b...

Newbie

  Plan Premium Country  United States Device (iPod Touch Gen 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I add songs to playlist&...

gro8os

Casual Listener

7908 Views

2 replies

1 likes

  • 7908 Views
  • 2 replies
  • 1 likes

How often do Artist Radio Playlists refresh? Mine seem to do so every day - can this be controlled?

PlanPremiumCountry CanadaDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI use Spotify only in offline mode, downloading only on WiFi. I have several artist radio playlists, which show that they are fully downloaded when I'm on WiFi; how...

Newbie

Plan Premium Country  Canada Device iPhone 6 Operating System iOS 12.1.3   My Question or Issue I use Spotify only in offline mode, downloading only on WiFi.  I have several ...

3624 Views

0 replies

5 likes

  • 3624 Views
  • 0 replies
  • 5 likes

Audiobook playlist position often lost after closing/reopening. Bug?

Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here:After closing and reopening Spotify the audiobook position (which episode you're in) is often lost and Spotify starts from scratc...

Visitor

Hi!   My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here: After closing and reopening Spotify the audiobook position (which e...

648 Views

0 replies

5 likes

  • 648 Views
  • 0 replies
  • 5 likes

can't connect with Genius

PlanFree/PremiumCountry Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now

Newbie

Plan Free/Premium Country   Device   iphone XR   Genius can't work when I listen, I can't read lyrics what playing now  

652 Views

0 replies

1 likes

  • 652 Views
  • 0 replies
  • 1 likes

Local won’t appear on app in iPhone

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to appear on my playlists. I’ve downloaded them onto my phone via iTunes and I’ve ad...

Regular

Plan Premium Country  USA Device iPhone 8 Operating System iOS 12.1.3   I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to ap...

424 Views

0 replies

0 likes

local files not syncing
  • 424 Views
  • 0 replies
  • 0 likes

Can't follow radio stations. Thinks it's a playlist

PlanPremium for FamilyCountry USADeviceiPhone 6sOperating SystemiOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's a playlist. The end result is that I don't have the thumbs up/down icons so I can't g...

Newbie

Plan Premium for Family Country  USA Device iPhone 6s Operating System iOs 12.1.2   My Question or Issue  When I attempt to follow a radio station on my iphone it thinks it's...

user-removed

Not applicable

3834 Views

3 replies

14 likes

  • 3834 Views
  • 3 replies
  • 14 likes

Radio station do not show up in ipad using newest version of iOS

Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is only a local problem. I already reinstallled the S...

Casual Listener

Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

Swipe to Queue gesture no longer available on artist top tracks

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer working on any Artist's "Popular" songs. The gestures still work in other locations such as...

Regular

Plan Premium Country United States  Device iPhone X Operating System iOS 12.1   My Question or Issue  The swipe to queue and add track to library gestures are no longer worki...

Hnovikov

Newbie

2474 Views

7 replies

7 likes

  • 2474 Views
  • 7 replies
  • 7 likes

Spotify is crashing when I leave the app.

PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. It freezes and then I have to close it and reopen it or it doesn’t work.

Newbie

  Plan Premium Country  USA Device IPhone 6s Operating System iOS 10   My Question or Issue  Every time I leave the app, and not actually close out of it, it crashes. I...

Loxer

Community Legend

1290 Views

1 replies

0 likes

  • 1290 Views
  • 1 replies
  • 0 likes

Playback failed

So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current location.” I was looking for solutions to this and saw ...

Newbie

So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current loca...

714 Views

0 replies

0 likes

  • 714 Views
  • 0 replies
  • 0 likes

Solved!! No More Offline Music allowed

Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...

Casual Listener

  Plan: Free/Premium Country : France  Device iPhone SE 2017 Operating System iOS 12.1.2   My Issue:  My app tells me I can’t download music anymore but I have less that...

lerougegorge

Casual Listener

2400 Views

4 replies

0 likes

Offline download
  • 2400 Views
  • 4 replies
  • 0 likes

Can't install Spotify on my iPad 2 because I'm not at iOS 10

PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...

Newbie

Plan Premium   Country US   Device iPad 2 Operating System iOS 9.3.5   My Question or Issue  I happily used an old iPad for music.  Last week, my iPad was trying ...

Maxim

Spotify Star

6346 Views

1 replies

0 likes

  • 6346 Views
  • 1 replies
  • 0 likes