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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45881 Views
  • 15 replies
  • 36 likes
  • 45881 Views
  • 15 replies
  • 36 likes

Superuser Contribution Chrome Web Player keeps appearing??

PlanPremiumCountryCanada DeviceiPhoneXOperating SystemiOS 12 My Question or Issue Sometimes I am listening to music oh my phone, and I get a pop up about Chrome Web Player - I don't know what this is or why this happens. My music stops and start play...

IMG_0869.JPG IMG_0870.JPG
  • Casual Listener
  •   Plan Premium Country Canada    Device iPhoneX Operating System iOS 12   My Question or Issue   Sometimes I am listening to music oh my phone, and I get a ...
  • Snowchief
  • Newbie
  • 9988 Views
  • 6 replies
  • 2 likes
  • 9988 Views
  • 6 replies
  • 2 likes

Repeat stuck on again

when I play my playlist every time I press next song the repeat button is highlighted I turn it off and when the next song comes on it’s on again I am literally listening to the same 10 songs unless I physically choose a song I want to listen to, I’v...

  • Newbie
  • when I play my playlist every time I press next song the repeat button is highlighted I turn it off and when the next song comes on it’s on again I am literally listening to the same 10 songs unless ...
  • Loxer
  • Community Legend
  • 2156 Views
  • 1 replies
  • 0 likes
  • 2156 Views
  • 1 replies
  • 0 likes

Carplay Icon Pixellated

PlanPremiumCountry UKDeviceiphone 8Operating SystemiOS 12 My Question or IssueMorning all, Im using Spotify with my vauxhall crossland x (2018) All of my icons for apple/waze/google maps appear nice and crisp/clear in form. The spotify icon however i...

  • Newbie
  • Plan Premium Country  UK Device iphone 8 Operating System iOS 12   My Question or Issue Morning all, Im using Spotify with my vauxhall crossland x (2018)  All of my icon...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Loss of connection Spotify connect and ios device

PlanPremium familyCountryDKDeviceiPhone 7Operating SystemiOS 12.1 My Question or IssueMy devises, iPhone, ipad ect. loses connention to Spotify Connect while playing music. I have to choose a devise againg in the device list to reconnect to controlle...

  • Newbie
  • Plan Premium family Country DK Device iPhone 7 Operating System iOS 12.1   My Question or Issue My devises, iPhone, ipad ect. loses connention to Spotify Connect while playing music. I...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

shuffle button

PlanPremium -Version 8.4.79.933CountryUnited States DeviceiPhone XROperating System12.1 My Question or Issue Is there a way to keep the shuffle button on? When I hit "shuffle play" on a playlist and I get out the car, bluetooth and the playlist pause...

  • Gig Goer
  • Plan Premium -Version 8.4.79.933 Country United States  Device iPhone XR Operating System 12.1   My Question or Issue  Is there a way to keep the shuffle button on? When...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Car Stereo - Which works with Spotify best?

Purchased a Kenwood and that was awful - spotify would lock up. I need advice on best stereo to purchase under $200 for son's truck so he can use bt. He wants a double din touch screen. Thinking pioneer? Help. PlanFamilyCountry Deviceiphone xrOperati...

  • Newbie
  • Purchased a Kenwood and that was awful - spotify would lock up.  I need advice on best stereo to purchase under $200 for son's truck so he can use bt.  He wants a double din touch screen.&n...
  • 393 Views
  • 0 replies
  • 0 likes
  • 393 Views
  • 0 replies
  • 0 likes

Playlist stops

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(iPhone XOperating System(iOS 10 My Question or Issue When I select a playlist and click on a song (havin...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  UK Device (iPhone X Operating System (iOS 10...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

adding song to playlist from Daily Mix will disable pause button

PlanPremiumCountryUSADeviceiPhone 6s+Operating SystemiOS 12.1Environmentplaying music to my Sonos Play5 stereo pairProblemfrom Daily Mix, when i add a song to a playlist (whether from the ... button or the toaster button when i heart the song), i can...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 6s+ Operating System iOS 12.1 Environment playing music to my Sonos Play5 stereo pair Problem from Daily Mix, when i add a song to a playlist (whethe...
  • 608 Views
  • 0 replies
  • 0 likes
  • bug
    Grayed out
    greyed out
    Play Button
    sonos spotify
    UI Bug
  • 608 Views
  • 0 replies
  • 0 likes

Search not working

I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an iPhone 7plus. Please don’t suggest reinstalling, as ...

  • Newbie
  • I use Premium in Canada and my search function hardly ever works. I’m so frustrated that I’m ready to switch to something else, which sucks, because other than this issue, I love Spotify. I’m on an i...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Accidentally 'disliking' song from radio removes that song with no way to bring it back

Especially when the radio was created for that song. PlanPremiumCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Accidentally 'disliking' song from radio removes that song with no way to bring it back...

  • Regular
  • Especially when the radio was created for that song.   Plan Premium Country   Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • nitesoul
  • Regular
  • 695 Views
  • 2 replies
  • 0 likes
  • 695 Views
  • 2 replies
  • 0 likes

Solved!! Playlist plays songs not on playlist even though playlist is very long

I have an issue that has recently started. Playlists are playing songs that do not exist in the playlist. I've had this issue when a playlist is too short, but this playlist is super long. I've also had this happen when the playlist is over (all song...

  • Casual Listener
  • I have an issue that has recently started.  Playlists are playing songs that do not exist in the playlist.  I've had this issue when a playlist is too short, but this playlist is super long...
  • 246zp-pe6d_o7
  • Casual Listener
  • 883 Views
  • 2 replies
  • 0 likes
  • 883 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played doesn't work in Car Play

Hi, on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc.When I launch Spotify via Car Play in my car, I also see the recently played albums/playlists. Nevertheless, everythime when I choose one of them...

  • Music Fan
  • Hi,   on my iPhone 6, when I tip on "Library", I also see the latest/recently played albums, playlists etc. When I launch Spotify via Car Play in my car, I also see the recently played albums...
  • ochrasy
  • Music Fan
  • 1860 Views
  • 4 replies
  • 1 likes
  • Car Play
    iOS 10
  • 1860 Views
  • 4 replies
  • 1 likes

PLEASE HELP UNPLAYABLE SONG

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1My Question or IssueThere is a specific song i want to play that shows as unplayable but when i touch it to try and play it i get a pop up that says " SONG NOT DOWNLOADED" "If...

  • Casual Listener
  • Plan Premium Country  United States Device iPhone XS Max Operating System iOS 12.1 My Question or Issue There is a specific song i want to play that shows as unplayable but when i touch...
  • bsmith231523
  • Casual Listener
  • 1928 Views
  • 4 replies
  • 0 likes
  • 1928 Views
  • 4 replies
  • 0 likes

How to reorder songs in created playlist?

I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. Thanks

  • Newbie
  •   I want to reorder songs in my playlist that I already created. After update, I cannot find the way to do it without using spotify on PC so I would like to know how to do with iOS devices. &n...
  • Loxer
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Downloading the app on an Ipod

Ipod 5 runninf 9.3.5 I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloaded. BUt directly from Spotifys website the IOS i have should bee fi...

  • Newbie
  •   Ipod 5 runninf 9.3.5   I cant get spotify to download on my old Ipod , which cannot be updated beyond 9.3.5. In the app store it continues to tell me that i need to have IOS 10 downloa...
  • Loxer
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play locally produced songs in my own country?

Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6) I'm having a problem accessing music that is produced in my own country. I can access the Playlist, but on Web Player the tracks are grey-ed out... Web...

Screen Shot 2018-11-28 at 13.33.25.png IMG_6642.PNG
  • Newbie
  •   Hiya, I'm on a Family Premium Plan from the Philippines with the following OS: iOS 12.1 (iPhone 6)    I'm having a problem accessing music that is produced in my own country....
  • Guido
  • Spotify Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • Country music
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Added songs

Hi, i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just wondering where these went as I don’t have a favourites of starred...

  • Newbie
  •   Hi,  i added loads of songs last night to what I assumed was songs by pressing the + button. However when I went into songs there was only an approx 7 songs of the 50 I had added. Just ...
  • Guido
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Songs on Instagram Story

PlanPremiumCountry TurkeyDeviceiPhone 7Operating SystemiOS 12.0.1 My Question or Issue Spotify directs me to the Instagram page to log in when I try to share a song on Instastory. Even though I try to log in several times I can’t share a song. My Ins...

  • Casual Listener
  •   Plan Premium Country  Turkey Device iPhone 7 Operating System iOS 12.0.1   My Question or Issue  Spotify directs me to the Instagram page to log in when I try to shar...
  • merveakcca
  • Casual Listener
  • 3502 Views
  • 7 replies
  • 2 likes
  • Instagram
    Instagram Stories
    Share crash
    sharing songs
    Spotify
  • 3502 Views
  • 7 replies
  • 2 likes

a problem with artist library layout

PlanPremiumCountry italy, ModenaDeviceiPhone xOperating SystemiOS 12... My Question or Issue Hi, i would know if also your ios artist library not order the contents by album but by songs (are order in little clear way, because an user can't understan...

  • Newbie
  • Plan Premium Country  italy, Modena Device iPhone x Operating System iOS 12...   My Question or Issue  Hi, i would know if also your ios artist library not order the con...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

Free spotify upgraded to premuim. Shazam songs still be saved to free account

iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account. If I open Spotify on phone through the Spotify app, the new premium account is...

  • Newbie
  • iPhone: Had free Spotify account with albums and songs. Upgraded to premium and when I look to save Shazam to premium Spotify it's saving to old free subscription account.  If I open Spotify&nb...
  • 1123 Views
  • 0 replies
  • 0 likes
  • 1123 Views
  • 0 replies
  • 0 likes