Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Logging Me Out On My Apple Watch In The Middle Of A Workout

Spotify Logging Me Out On My Apple Watch In The Middle Of A Workout

Plan

Premium

Country

US

Device

(iPhone 11 Pro Max, Apple Watch Series 6 (GPS))

Operating System

(iOS 26, WatchOS 11.6.1.)

 

My Question or Issue

I download a playlist on my Apple Watch to listen to on my runs & leave my phone at home.  I've done this for years & haven't had this issue.  My last 2 runs, the music will stop in a middle of a song, the App closes & when I reopen the app it prompts me to 'log back into my account on my phone' which I don't have with me.  It happens after I've been listening to the playlist offline without my phone for at least an hour or more.  I've deleted the Spotify app & reinstalled it.  Please help. 

 

Reply
23 Replies

Had the same issue in the middle of a Half-Marathon and had to continue without music because of this. Spotify Support didn't have an idea on how to prevent this in the future and therefore I'm now thinking about different options (e.g. switching to Apple Music as I also don't like the 100 songs per playlist limit, but that's a different issue).

 

Here're some additional details:

Plan: Premium

Country: Switzerland

Device: iPhone 15 Pro, Apple Watch Ultra 2 (Cellular, but no data plan)

Spotify version: 9.0.82.1033 (might've been a previous version)

Operating System iOS 18.7, WatchOS 11.6.1

Troubleshooting steps: Tried to reopen/killing the Spotify app multiple times while on the run, but that didn't help. Only thing that worked was to sync it again with the iPhone.

 

same issue

Went for a long run today (2+ hours) & it didn’t log me out! Hoping this means it’s been fixed. 🤞 

Thinking this has been fixed! 2 days in a row of not getting logged out of my account while out on a run. Both were longer sessions 90 minutes+ thanks for the help! 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random