Spotify Premium not activated on my iPhone.

[darudasu]

Hi,

I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. When login to spotify using my iphone and try to play a song, it will tell me that I need "Spotify Premium". I used the same account that I used to install spotify premium on my computer.

Please help! Thanks!

-kisimi

[MichaelJerzak]

have you tried logging out and then back in?

[darudasu]

Does not help! It is usually the most usual thing to do. I did that several time but did not help. I even deleted spotify, re-installed it and restarted my iPhone.

-kisimi

[Adam]

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@darudasu wrote:

Does not help! It is usually the most usual thing to do. I did that several time but did not help. I even deleted spotify, re-installed it and restarted my iPhone.

-kisimi

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Are you still seeing adverts on computer too? Are you seeing the same set of playlists on both computer and mobile?

[darudasu]

My problem is solved. The danger of having two accounts. I mistakenly used my older email account to install "Spotofy Premium" on my laptop and later used my current account to login to Spotify on my iPhone (FAILED ACTIVATION ON IPHONE) - MY BAG:-(. Now fixed!

-kisimi

[LK4]

I'm currently on a free trial of spotify (I logged in through facebook). My free trial started on 9/20/15 and was working fine on both my iphone and macbook initially. On 9/28/15, my iphone subscription said that my free trial was over but my computer's subscription still says premium. Can you help me out? I've tried logging in and out of both my phone and computer's accounts...I'm pretty sure I'm using the same email account for my premium trial, but then again not sure...

[ReggieReg007]

I changed to an iPhone and my premium doesn't work