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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32646 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96605 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1085 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294329 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124039 Views

19 replies

38 likes

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lost all songs on "your music"

I got a new phone and when I logged in to my premium account all my music that I had saved was gone then I noticed I wasn't even a premium member anymore. So when I got my premium account back my music still wasn't there please help me get it back I ...

Newbie

I got a new phone and when I logged in to my premium account all my music that I had saved was gone then I noticed I wasn't even a premium member anymore. So when I got my premium account back my mus...

Nico

Community Legend

357 Views

1 replies

1 likes

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[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIXSpotify Version 4.0.0 Iphone 9.0.2 Spotify crashes on startup, loads the Icon then the whole app crashes.I've tried every single method of fixing this no the spotify board.I've tried the region changi...

Newbie

[S: 4.0.0] [Iphone: 9.0.2] SPOTIFY CRASH -- NO FIX Spotify Version 4.0.0   Iphone 9.0.2   Spotify crashes on startup, loads the Icon then the whole app crashes. I've tried every singl...

Andrew_S

Casual Listener

596 Views

1 replies

0 likes

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Offline Alben werden nicht gespeichert

Hallo,langsam nervt es.Ich speichere die gewünschten Alben. Diese sehen ich dann unt er DEINE MUSIK -> ALBEN.Nun setze ich den Schieber auf "Offline verfügbar". Alle Lieder werden grün markiert. Der Download ist beendet.Wenn ich dann auf OFFLINE MODU...

Newbie

Hallo, langsam nervt es. Ich speichere die gewünschten Alben. Diese sehen ich dann unt er DEINE MUSIK -> ALBEN. Nun setze ich den Schieber auf "Offline verfügbar". Alle Lieder werden grün marki...

Nico

Community Legend

498 Views

1 replies

0 likes

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Saving albums, Spotify starts downloading to offline...

Hi folks!I use iOS 9 on an iPhone 6.When I "save" an album, Spotify immediately starts downloading to "available offline".Those little green arrows are starting to show up.When the album is downloaded, undoing the "available offline" with the toggle ...

Visitor

Hi folks! I use iOS 9 on an iPhone 6. When I "save" an album, Spotify immediately starts downloading to "available offline". Those little green arrows are starting to show up. When the album is d...

user-removed

Not applicable

303 Views

1 replies

0 likes

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Solved!! Offline on T-Mobile

When ever I am on celular network, my Spotify app says I am offline and I can't browse or do anything in the app. Offline Mode is turned off. I have an iPhone 6s with t-Mobile. It works fine on my iPhone 5s on ATT. Any help would be great.

Casual Listener

When ever I am on celular network, my Spotify app says I am offline and I can't browse or do anything in the app. Offline Mode is turned off. I have an iPhone 6s with t-Mobile. It works fine on my iP...

MattSuda

Spotify Star

2635 Views

3 replies

0 likes

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Can not find radio in app.

I recently open my Spotify app and could no longer find my radio setting in order to listen to radio stations can anyone tell me what happened to it

Newbie

I recently open my Spotify app and could no longer find my radio setting in order to listen to radio stations can anyone tell me what happened to it

Kawikzguy

Newbie

407 Views

1 replies

0 likes

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Not Syncing local files

My local files are not syncing up with my playlist on my iPhone.I followed all of the instructions and it has worked before.

Newbie

My local files are not syncing up with my playlist on my iPhone. I followed all of the instructions and it has worked before.

386 Views

0 replies

0 likes

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Who has a picture of this dialog box?

Does anyone have a screenshot (or can take one right now) of the dialog box that pops up and asks you to agree to the new Terms of Service if you haven't done so yet? Could you post it below? Thanks!

Newbie

Does anyone have a screenshot (or can take one right now) of the dialog box that pops up and asks you to agree to the new Terms of Service if you haven't done so yet? Could you post it below? Thanks!

488 Views

0 replies

0 likes

IOS 8.4
mobile app
picture
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Phone not showing up in devices/ can't sync songs iphone 5s

I got a new phone for my birthday the iphone 5s and everything worked well until I tried to sync a song to it. The song syncs onto my computer but not to my phone. I looked for help and I have tried everything posted: check if on same wi-fi, not conn...

Visitor

I got a new phone for my birthday the iphone 5s and everything worked well until I tried to sync a song to it. The song syncs onto my computer but not to my phone.    I looked fo...

denisselucin

Newbie

2331 Views

3 replies

0 likes

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Says I can only use Spotify abroad for 14 days

I was an exchange student in Italy for six months and used my account that I created in the U.S. The whole time. I have been back in the states for almost three months and when I updated my iPad and cell phone it kicked me out. Of my account. Is ther...

Casual Listener

I was an exchange student in Italy for six months and used my account that I created in the U.S. The whole time. I have been back in the states for almost three months and when I updated my iPad and ...

driveflanger

Community Legend

870 Views

3 replies

0 likes

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Can't play songs on my iPhone, but have Premium. HELP PLEASE!

So I just got the 1 month free trial for Spotify Premium, on my cp it says that I have premium but I am not allowed to play songs on my phone, and its telling me that I do not have premium. I logged in and out of both accounts on my cp and iPhone. I'...

Newbie

So I just got the 1 month free trial for Spotify Premium, on my cp it says that I have premium but I am not allowed to play songs on my phone, and its telling me that I do not have premium. I logged ...

davido975

Newbie

921 Views

2 replies

0 likes

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Local files greyed out, despite being synced for offline.

Alright so like the thread title says, some of my local files (not all of them) are greyed out despite the fact that the green arrow for offline play is there. There's nothing I can do to force it to sync so I can play it on my iPhone, except for del...

Newbie

Alright so like the thread title says, some of my local files (not all of them) are greyed out despite the fact that the green arrow for offline play is there. There's nothing I can do to force it to...

jrodimo

Newbie

1449 Views

3 replies

1 likes

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playlists

trying to make a playlist with songs synced offline. keep getting a "these tracks are unavailable try again later " message. only able to make playlists while online. what to do?

Newbie

trying to make a playlist with songs synced offline. keep getting a "these tracks are unavailable try again later " message. only able to make playlists while online. what to do?

298 Views

0 replies

0 likes

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I can't find a song, but my friend has it on his list...

Hey, im trying to find the song "7 years old" by Lukas Graham, but i can't find it.My friend has the song on his Spotify list!And he can't send it to me? Why ?

Newbie

Hey, im trying to find the song "7 years old" by Lukas Graham, but i can't find it. My friend has the song on his Spotify list! And he can't send it to me? Why ?

jean3601

Community Legend

358 Views

1 replies

0 likes

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Paid for Spotify but I still have the free version

Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something before it happens? I've had Spotify premium before...

Casual Listener

Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something...

jean3601

Community Legend

351 Views

1 replies

0 likes

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Solved!! Spotify iOS on iPhone crashes every time

All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message: Browse is not available while in offline mode. When I last used the app about 3 days ago, it was not in offline mode. I do have one playlist th...

Casual Listener

All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message:   Browse is not available while in offline mode.   When I last used the ap...

rotten881

Regular

2003 Views

12 replies

0 likes

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Speicherplatzbelegung IPHONE

Hallo zusammen,bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand eine Idee warum? Natürlich kann ich die wieder löschen ...

Newbie

Hallo zusammen, bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand ei...

377 Views

0 replies

0 likes

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iOS 9 - Missing Stations

I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6. I've logged out of the app on my phone, rebooted the device, logged back in and it still says I have no stations.

Casual Listener

I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6.  I've logged out of the app on my phone, rebooted the device, logge...

MattSuda

Spotify Star

647 Views

3 replies

0 likes

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Track Cut Short if Cross-Fade is On

If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track.I am on iOS build 4.0.0.919

Newbie

If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track. I am on iOS build 4.0.0.919

484 Views

0 replies

0 likes

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