Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44206 Views

44 replies

10 likes

  • 44206 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110033 Views

116 replies

13 likes

Other
  • 110033 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1690 Views

0 replies

0 likes

iOS
  • 1690 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302237 Views

62 replies

16 likes

  • 302237 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128147 Views

19 replies

38 likes

  • 128147 Views
  • 19 replies
  • 38 likes

Playlist ordering

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of the playlist and I don't know why it's putting them there...

Newbie

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of t...

MattSuda

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Background colors don't match current album art

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

Visitor

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

MattSuda

Spotify Star

3115 Views

2 replies

0 likes

  • 3115 Views
  • 2 replies
  • 0 likes

Although i have not been outside my country since i installes spotify i can not access to my account

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

Newbie

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Offline mode and streaming

I have some questions about data and offline mode. 1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available offline?" As an example, I have an album that has the availa...

Casual Listener

I have some questions about data and offline mode.   1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available ...

lechusan

Newbie

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes

Re: i need to use the song timer for my work- I notice the time fades away after a few seconds

The "Timer" concern has a message board post. Please search board for "Please-DO-NOT-hide timer". There are several Spin instructors with the same concern, including myself. Please find, read through, and leave your "Kudos" & voice your concern, so t...

Casual Listener

The "Timer" concern has a message board post.  Please search board for "Please-DO-NOT-hide timer".  There are several Spin instructors with the same concern, including myself.  Please ...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Spotify only plays 1 song

Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx, Tina

Newbie

Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx,...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! airplay devices unselectable

From IOS version 4.0.0.919 on ipad. The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then disappear before i can select them...

Casual Listener

From IOS version 4.0.0.919 on ipad.  The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then di...

MattSuda

Spotify Star

1647 Views

8 replies

0 likes

  • 1647 Views
  • 8 replies
  • 0 likes

Solved!! How to Remove Albums from Offline Availability

Help! I recently upgraded to Premium on my computer and iPhone. I saved a few dozen albums on my iPhone that I wanted to listen to regularly while without WiFi. Now that I am ready to switch some of them out for others, I'm finding that the only way ...

Casual Listener

Help! I recently upgraded to Premium on my computer and iPhone. I saved a few dozen albums on my iPhone that I wanted to listen to regularly while without WiFi. Now that I am ready to switch some of ...

kbrooksc

Community Legend

1063 Views

3 replies

0 likes

  • 1063 Views
  • 3 replies
  • 0 likes

Random pause on iPhone 4s Version 9.0.2 when walking

Really frustrated that Spotify pauses, then plays every few seconds on its own but only when I'm walking. If I'm not moving it's fine. This is the same on whichever headphones I use. There is no grit or dirt in the headphone socket. Have installed/un...

Visitor

Really frustrated that Spotify pauses, then plays every few seconds on its own but only when I'm walking. If I'm not moving it's fine. This is the same on whichever headphones I use. There is no grit...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Offline Sync Problem

Alright, I am in my first month of premium, buying it basically just for the offline mode so I have all my muisc everywhere all the time. Now here is my problem: My friends and I have always made a game out of making mixtapes for eachother. We all ha...

Newbie

Alright, I am in my first month of premium, buying it basically just for the offline mode so I have all my muisc everywhere all the time. Now here is my problem: My friends and I have always made a g...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

iOS offline playback issue

Today all my iOS devices were unable to operate under available offline mode (iPod touch, iPhone 6, Mac mini), but no problem with Samsung S6. Is this a common problem and is Spotify aware of it? Is Spotify working on fixing such issue with IOS devic...

Newbie

Today all my iOS devices were unable to operate under available offline mode (iPod touch, iPhone 6, Mac mini), but no problem with Samsung S6. Is this a common problem and is Spotify aware of it? Is ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

App shuts down

When im on the app almost everytime i click on a track the whole app shuts down. I always have to play with shuffle because i guess its something wrong with the app, can anyone relate?

Newbie

When im on the app almost everytime i click on a track the whole app shuts down. I always have to play with shuffle because i guess its something wrong with the app, can anyone relate?

Nico

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

i POD 4 touch won't play offline

Hi I have had no problems with this device before.....got about 500 tracks offline enabled in my playlists, i have premium...i got a message saying my 30 days offline period has ended. Now i can't get any of the tracks to go green...the downloaded tr...

Casual Listener

Hi   I have had no problems with this device before.....got about 500 tracks offline enabled in my playlists, i have premium...i got a message saying my 30 days offline period has ended. Now i...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

I cant log in!!

It says that u can only use spotfy 14 days while ur abrod , im not abrod i dont know what just happened!

Casual Listener

It says that u can only use spotfy 14 days while ur abrod , im not abrod i dont know what just happened!

Fzfzxo

Casual Listener

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

I can't follow anyone Facebook unless they follow me first?

In addition to not being able to follow people listed from Facebook I also cannot post playlists to Facebook (New User Here) I have unlimited data and I'm on wifi right now too so what's the issue?

Regular

In addition to not being able to follow people listed from Facebook I also cannot post playlists to Facebook (New User Here) I have unlimited data and I'm on wifi right now too so what's the issue?

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Soundtrack album available offline: Music yes, Songs no!

Hello, i am experiencing a problem with having songs available offline. So far it has always worked, but i now wanted to make a soundtrack album (cirkeln) available offline and i noticed that all the music composed for the movie downloaded, but all t...

Casual Listener

Hello, i am experiencing a problem with having songs available offline. So far it has always worked, but i now wanted to make a soundtrack album (cirkeln) available offline and i noticed that all the...

479 Views

0 replies

0 likes

available offline
  • 479 Views
  • 0 replies
  • 0 likes

Playing songs offline

Hi thereIf I want to play music offline do I have to disable my mobile data to avoid it streaming? I have synced a playlist and have put the setting in Spotify to 'play offline' but will it still automatically stream the synced songs if the mobile da...

Casual Listener

Hi there If I want to play music offline do I have to disable my mobile data to avoid it streaming? I have synced a playlist and have put the setting in Spotify to 'play offline' but will it still...

Nico

Community Legend

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes