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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 87105 Views
  • 19 replies
  • 38 likes
  • 87105 Views
  • 19 replies
  • 38 likes

Spotify premium

I have a plan that includes spotify premium but I can't activate it?

  • Newbie
  • I have a plan that includes spotify premium but I can't activate it?
  • Taylor
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

won't redownload Spotify app

it won't let me redownload the app even though I have enough space (storage) and there is nothing wrong with my apple account. I've tried resetting my phone but nothing seems to work

  • Casual Listener
  • it won't let me redownload the app even though I have enough space (storage) and there is nothing wrong with my apple account. I've tried resetting my phone but nothing seems to work
  • daisy_m
  • Casual Listener
  • 958 Views
  • 5 replies
  • 0 likes
  • 958 Views
  • 5 replies
  • 0 likes

spotify not updating

I have a spotify premium account and have just updated my iphone 6 with the latest ios version (9.0.1) having done this, i've attempted to update the latest version of spotify and am continually getting the message "Unable to download app" the spotif...

  • Newbie
  • I have a spotify premium account and have just updated my iphone 6 with the latest ios version (9.0.1) having done this, i've attempted to update the latest version of spotify and am continually gett...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

iOS spotify app downloading a lot of data in the background.

I just got the iphone 6 plus and put my spotify onto it. I ONLY use it for downloaded playlist, but for whatever reason it is downloading an absurd amount of data in the background which has me concerned because I don't have that much of a data cap. ...

  • Regular
  • I just got the iphone 6 plus and put my spotify onto it. I ONLY use it for downloaded playlist, but for whatever reason it is downloading an absurd amount of data in the background which has me conce...
  • mlansky
  • Music Fan
  • 1657 Views
  • 7 replies
  • 1 likes
  • 1657 Views
  • 7 replies
  • 1 likes

Saved tracks on mobile aren't transferring to desktop app.

Recently the tracks I've been saving to My Music via the mobile app haven't been appearing in the My Music list while I'm on the computer. Has this been happening to anyone else?(iPhone 5, iOS9, Premium subscription)

  • Newbie
  • Recently the tracks I've been saving to My Music via the mobile app haven't been appearing in the My Music list while I'm on the computer. Has this been happening to anyone else? (iPhone 5, iOS9, ...
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Spotify doesn't play iOS 9

When I try to listen to music on apology I click the play button and the app crashes. BTW I'm using the latest public beta.

  • Casual Listener
  • When I try to listen to music on apology I click the play button and the app crashes. BTW I'm using the latest public beta.
  • Wzmby
  • Newbie
  • 4387 Views
  • 11 replies
  • 0 likes
  • 4387 Views
  • 11 replies
  • 0 likes

error message when opened spotify with raumfeld app on ipad mini

hi!when i open spotify via the raumfeld app, following message will be displayed: spotify kann diese art von link auf diesem gerät nicht öffnen= spotify can not open this kind of link on this device. radio channels via raumfeld app are possible / i h...

  • Newbie
  • hi! when i open spotify via the raumfeld app, following message will be displayed: spotify kann diese art von link auf diesem gerät nicht öffnen = spotify can not open this kind of link on thi...
  • 642 Views
  • 0 replies
  • 0 likes
  • 642 Views
  • 0 replies
  • 0 likes

Some Songs/Tracks Won't Play (Iphone)

Hi. I've having trouble playing some songs with my Iphone. The songs: Red hot chili peppers - Look Around and Jan Holberg Project - Sense of time won't play with my iphone, even the songs are downloaded. These songs plays perfectly when using my comp...

  • Newbie
  • Hi. I've having trouble playing some songs with my Iphone. The songs: Red hot chili peppers - Look Around and Jan Holberg Project - Sense of time won't play with my iphone, even the songs are d...
  • Chuckmac19
  • Casual Listener
  • 3123 Views
  • 3 replies
  • 0 likes
  • 3123 Views
  • 3 replies
  • 0 likes

my music stops,

my music stops, so i erased the playist on my sd card. but can't get music back for new sd card. just a black space. spotify is unresponsive. donald_coles@yahoo.com

  • Visitor
  • my music stops, so i erased the playist on my sd card. but can't get music back for new sd card. just a black space. spotify is unresponsive. donald_coles@yahoo.com
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

getting spotify premium on iphone

so signed up on my computer for premium and now it wont go onto my phone where i actually listen to my music, anything??

  • Newbie
  • so signed up on my computer for premium and now it wont go onto my phone where i actually listen to my music, anything??
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Password will not reset via email on iPhone 6

I have tried to reset my account via the email link but it doesn't work. Any suggestions anyone?

  • Newbie
  • I have tried to reset my account via the email link but it doesn't work. Any suggestions anyone?
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! Premium on Ipod touch: Can you only play music on Shuffle?

I just downloaded Spotify Premium on my Ipod Touch. Can I only play music on Shuffle Play? I can chose a playlist but then it won't let me pick which songs I want to listen to or skip.

  • Casual Listener
  • I just  downloaded Spotify Premium on my Ipod Touch. Can I only play music on Shuffle Play? I can chose a playlist but then it won't let me pick which songs I want to listen to or skip.
  • ashleyshea
  • Casual Listener
  • 4370 Views
  • 7 replies
  • 0 likes
  • 4370 Views
  • 7 replies
  • 0 likes

Browse error on iPad

Hi. I am unable to use the Browse function when I access Spotify through my iPad. It is fine on Mac and iPhone but I just get a message that 'An error occurred', and to 'Try Again'. I have tried re-installing, re-starting etc but nothing works. This ...

  • Newbie
  • Hi. I am unable to use the Browse function when I access Spotify through my iPad. It is fine on Mac and iPhone but I just get a message that 'An error occurred', and to 'Try Again'. I have tried re-i...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

Changing countries will not work

my spotify thinks I am abroad and wont let me use it. I have tried to change the home country following the instructions but the only country option it gives me is the USA and I live in Canada.... Please help I need my music to study and I have a ver...

  • Casual Listener
  • my spotify thinks I am abroad and wont let me use it. I have tried to change the home country following the instructions but the only country option it gives me is the USA and I live in Canada.... Pl...
  • Pricilla
  • Spotify
  • 1062 Views
  • 5 replies
  • 0 likes
  • 1062 Views
  • 5 replies
  • 0 likes

Music won't save to offline mode

I have an iPhone 6 with 6 GB of storage available and when I try to save any music to offline mode, it shows a grey arrow and that's it. Sometimes if I play the song for about a minute and skip to the next one, it will save but only 40-50 songs would...

  • Newbie
  • I have an iPhone 6 with 6 GB of storage available and when I try to save any music to offline mode, it shows a grey arrow and that's it. Sometimes if I play the song for about a minute and skip to th...
  • 426 Views
  • 0 replies
  • 1 likes
  • 426 Views
  • 0 replies
  • 1 likes

Spotify on iOS9 - iPhone won't play Videos and Siri does not work with Spotify installed

I recently noticed that I could no longer play videos from any source on my iPhone 6 Plus. Also, Siri would not load, and I could no longer get audible notifications. I had assumed it was an iOS 9 bug since I'd recently updated. After 9.0.1 came out ...

  • Newbie
  • I recently noticed that I could no longer play videos from any source on my iPhone 6 Plus. Also, Siri would not load, and I could no longer get audible notifications. I had assumed it was an iOS 9 bu...
  • 687 Views
  • 0 replies
  • 0 likes
  • 687 Views
  • 0 replies
  • 0 likes

Deleting Spotify App from phone

If I delete the Spotify App from my iPhone, will all of my data (playlists/music folders) remain? I need to free up space on my phone but am scared of losing music, as I'm a yoga Instructor & my playlists are invaluable! Thank you!

  • Newbie
  • If I delete the Spotify App from my iPhone, will all of my data (playlists/music folders) remain? I need to free up space on my phone but am scared of losing music, as I'm a yoga Instructor & my ...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

A years worth of saved artists gone.

Last night when I opened spotify, every artist I had saved had a "0" songs saved next to them. So I closed the app and reopened it and went back to "my artists". GONE! every single artist that I haved saved since becoming a spotify premium member van...

  • Newbie
  • Last night when I opened spotify, every artist I had saved had a "0" songs saved next to them.  So I closed the app and reopened it and went back to "my artists".  GONE! every single artist...
  • 356 Views
  • 0 replies
  • 0 likes
  • 356 Views
  • 0 replies
  • 0 likes

Audio Quality

Hello, I have recently subscribed to both Spotify Premium and Apple Music and much prefer Spotify but the sound quality is so much better on Apple Music. I have my volume level just over the pause button and for Apple Music it is loud enough and with...

  • Casual Listener
  • Hello, I have recently subscribed to both Spotify Premium and Apple Music and much prefer Spotify but the sound quality is so much better on Apple Music. I have my volume level just over the pause bu...
  • Billy77781
  • Casual Listener
  • 1089 Views
  • 2 replies
  • 0 likes
  • 1089 Views
  • 2 replies
  • 0 likes