Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243365 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127069 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452694 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308269 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...
I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...
Spotify Star
641 Views
1 replies
0 likes
I paid for 3 months of premium and my iPhone goes back and forth from free to premium
I paid for 3 months of premium and my iPhone goes back and forth from free to premium
Spotify Star
416 Views
1 replies
0 likes
I have two different spotify accounts and these show up differently on my iphone app. See the two images below. Both are on my iphone, the only difference being the account that's logged in. The first, nicer looking, one with the icons is a temporary...
I have two different spotify accounts and these show up differently on my iphone app. See the two images below. Both are on my iphone, the only difference being the account that's lo...
Spotify Star
1517 Views
2 replies
0 likes
comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar
comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar
Spotify Star
440 Views
1 replies
0 likes
Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing.Is there anyway to recover them? is there a history or something?Finally, is there anyway to protect a playlist from this happing again?
Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing. Is there anyway to recover them? is there a history or something? Finally, is there a...
Spotify Star
479 Views
1 replies
1 likes
Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.
Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.
Spotify Star
458 Views
1 replies
0 likes
Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at the top as before. But on my computer it is as bef...
Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at...
Spotify Star
1041 Views
3 replies
1 likes
I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?
I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says ...
Spotify Star
509 Views
2 replies
0 likes
My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 with latest software.upgrades.
My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 ...
Regular
1180 Views
5 replies
0 likes
I have a premium account and just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, but no downloading... I just get "WAITING TO DOWNLOAD" - ...
I have a premium account and just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, ...
Community Legend
2631 Views
13 replies
0 likes
Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they going to start listing what actually changed again,...
Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they ...
686 Views
0 replies
4 likes
I deleted my itunes playlist in spotify by accident. How do i recover it?
I deleted my itunes playlist in spotify by accident. How do i recover it?
485 Views
0 replies
0 likes
I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/iPad. The problem appeared when upgrading OS to iOS ...
I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/i...
603 Views
0 replies
0 likes
Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be removed from Spotify for all I care) came problems came...
Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be remo...
Newbie
2857 Views
2 replies
1 likes
Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly
Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly
Casual Listener
1249 Views
2 replies
0 likes
Hi,Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes.All my playlist are also gone, but i can still find them on my users account/recently listened to, and on my mac and ipad. What to do!I cant deal ...
Hi, Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes. All my playlist are also gone, but i can still find them on my users account/recently liste...
497 Views
0 replies
0 likes
My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s.I've tried updating Spotify thinking it could be a software update...
My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s. I've tried ...
Casual Listener
22082 Views
4 replies
1 likes
I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must be? I know what the notification is, a friend has a...
I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must ...
537 Views
0 replies
0 likes
I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem.I opened the all today and even continued my queue from last night, but when I clicked Artists I noticed everyone was listed as "0 songs". Clic...
I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem. I opened the all today and even continued my queue from last night, but when I clicked A...
392 Views
0 replies
0 likes
Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating multiple times. After a day or two of listening to a radio you'r...
Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating mult...
506 Views
0 replies
0 likes
