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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44197 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1690 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302229 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128142 Views

19 replies

38 likes

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Offline download problems

Hi all,lately I have problems with downloading songs or albums on the offline option(I do have the premium spotify) I have tried to close the application and open it again but no chenges, I checked hoe many Gb I have and I have 5GB free. Anyone could...

Newbie

Hi all, lately I have problems with downloading songs or albums on the offline option(I do have the premium spotify)  I have tried to close the application and open it again but no chenges, I ...

416 Views

0 replies

0 likes

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Spotify Connect is not available when screen is off iOS

Hi, I connect and control my older iphones (4S and 4) sitting in various speakers using spotify connect. The only problem is that the screen needs to be on at all times, if it is off the connection to the phone is grey on the controlling phone, and I...

Newbie

Hi,    I connect and control my older iphones (4S and 4) sitting in various speakers using spotify connect. The only problem is that the screen needs to be on at all times, if it is ...

888 Views

0 replies

2 likes

iOS
locked
lockscreen
screen
unable to play
  • 888 Views
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Playlist vs Queue/Starred Songs

I have several 1980's songs starred/liked and made available offline. I'm in the process of adding more from another 1980's playlist. Some of the songs I like are on the new list. When the shuffle play hits a song I already have, it switches to the l...

Newbie

I have several 1980's songs starred/liked and made available offline.  I'm in the process of adding more from another 1980's playlist.  Some of the songs I like are on the new list.  W...

530 Views

0 replies

0 likes

iOS
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Local files not syncing

I have local files on my mac. I have spotify on my Mac, 2 iphones and an ipad. Local files used to sync across but now nothing. There also used to be an option to manually sync but that doesn't exist anymore. How can I get my local files on my phone?

Casual Listener

I have local files on my mac. I have spotify on my Mac, 2 iphones and an ipad. Local files used to sync across but now nothing. There also used to be an option to manually sync but that doesn't exist...

Rudybk

Newbie

668 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! no synchronization !!!!???

HI,I have 3 devices who usaly work well with spotify, but next to the last update i can't synchronise its !?exemple :the iphone tell me : "waiting for synchronization" but there is nothing and stay like that, no track download!so i try on my computer...

Casual Listener

HI, I have 3 devices who usaly work well with spotify, but next to the last update i can't synchronise its !? exemple : the iphone tell me : "waiting for synchronization" but there is nothing and ...

boobasse

Casual Listener

1041 Views

5 replies

0 likes

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  • 5 replies
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Solved!! TIMER FADES!

For Spin Instructors, the timer is vital to teaching class; we use specific coaching cues that directily tie into the timer on songs. However, after a few seconds, the timer now fades away. So now an instructor has to keep tapping the phone to see th...

Casual Listener

For Spin Instructors, the timer is vital to teaching class;  we use specific coaching cues that directily tie into the timer on songs.  However, after a few seconds, the timer now fades awa...

JesseHedrick

Casual Listener

804 Views

2 replies

0 likes

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Local Files dont sync

Hello, since 2 days my IPod and my Android Phone cant sync local Files. I reinstalled the app (erased all files before) and tried some older versions but nothing helped. When the song is playing on the pc the devices say "Can´t play the current song"...

Casual Listener

Hello,   since 2 days my IPod and my Android Phone cant sync local Files.   I reinstalled the app (erased all files before) and tried some older versions but nothing helped.  When ...

Blutarsky

Roadie

684 Views

1 replies

1 likes

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Can't login using iPhone app

If I login using a web browser I have no problems accessing my account.The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with this address"I'm definitely selecting the Log In option...

Newbie

If I login using a web browser I have no problems accessing my account. The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with ...

Nico

Community Legend

484 Views

1 replies

0 likes

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  • 1 replies
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Music erased on my IPhone

Hello everyone.I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac.I often listen to music in offline mode.But then, it is at least the second time that ALL of my songs are deleted from my...

Newbie

Hello everyone. I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac. I often listen to music in offline mode. But then, it is at l...

344 Views

0 replies

0 likes

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Song title notification in IOS application

Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it start playing in the notification center. The notification would popup in fro...

Casual Listener

Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it  start playing in the...

Babou19

Casual Listener

1510 Views

2 replies

3 likes

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offline mode and data usage

Hi, I have a question,I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under cell data usage.Now this option is disappeared and I us...

Casual Listener

Hi, I have a question, I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under ce...

MattSuda

Spotify Star

535 Views

3 replies

0 likes

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  • 3 replies
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iOS datos

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo,anteriormente tenia Android y no sucedia esto.es una opcion o algo?Spoiler (Highlight to read)

Casual Listener

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo, anteriormente tenia Android y no sucedia esto. es una opcion o algo?  

MattSuda

Spotify Star

418 Views

1 replies

0 likes

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  • 1 replies
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Have premium account but playlists greyed out on iphone and laptop

I have subscribed to premium for years. Recently not been able to open playlists on iphone and laptop. Am being classified as a free customer yet on my Kindle I can still access all playlists. Please respond with advice. Many thanks.

Casual Listener

I have subscribed to premium for years.  Recently not been able to open playlists on iphone and laptop.  Am being classified as a free customer yet on my Kindle I can still access all playl...

MattSuda

Spotify Star

467 Views

1 replies

0 likes

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  • 1 replies
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Question on synced tracks on playlists

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are these tracks still synced offline to my phone?

Casual Listener

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are...

MattSuda

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Local Files aren't on iPhone anymore

Hello communtiy, I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one.A few weeks ago it worked but now I dont know what to do. Already reinstalled on PC and iP...

Casual Listener

Hello communtiy,   I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one. A few weeks ago it worked bu...

kbrooksc

Community Legend

552 Views

3 replies

0 likes

  • 552 Views
  • 3 replies
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Word section gone from iOS?

I used to love the word section on my phone. Now I can only find it on my desktop. What's up?

Newbie

I used to love the word section on my phone. Now I can only find it on my desktop.     What's up?

MattSuda

Spotify Star

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
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Spotify premium isn't working.

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in, deleting the app and re-downloading and nothing. ...

Newbie

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in...

MattSuda

Spotify Star

719 Views

1 replies

0 likes

not working
Spotify Premium
thanks
  • 719 Views
  • 1 replies
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Spotify Premium not recognized on phone or website.

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for my boyfriends and mine and his still works!

Newbie

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for m...

MattSuda

Spotify Star

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes