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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38263 Views

41 replies

10 likes

  • 38263 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103745 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1357 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299524 Views

61 replies

16 likes

  • 299524 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126250 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

offline mode and data usage

Hi, I have a question,I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under cell data usage.Now this option is disappeared and I us...

Casual Listener

Hi, I have a question, I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under ce...

MattSuda

Spotify Star

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
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iOS datos

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo,anteriormente tenia Android y no sucedia esto.es una opcion o algo?Spoiler (Highlight to read)

Casual Listener

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo, anteriormente tenia Android y no sucedia esto. es una opcion o algo?  

MattSuda

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Have premium account but playlists greyed out on iphone and laptop

I have subscribed to premium for years. Recently not been able to open playlists on iphone and laptop. Am being classified as a free customer yet on my Kindle I can still access all playlists. Please respond with advice. Many thanks.

Casual Listener

I have subscribed to premium for years.  Recently not been able to open playlists on iphone and laptop.  Am being classified as a free customer yet on my Kindle I can still access all playl...

MattSuda

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Question on synced tracks on playlists

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are these tracks still synced offline to my phone?

Casual Listener

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are...

MattSuda

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Local Files aren't on iPhone anymore

Hello communtiy, I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one.A few weeks ago it worked but now I dont know what to do. Already reinstalled on PC and iP...

Casual Listener

Hello communtiy,   I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one. A few weeks ago it worked bu...

kbrooksc

Community Legend

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Word section gone from iOS?

I used to love the word section on my phone. Now I can only find it on my desktop. What's up?

Newbie

I used to love the word section on my phone. Now I can only find it on my desktop.     What's up?

MattSuda

Spotify Star

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Spotify premium isn't working.

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in, deleting the app and re-downloading and nothing. ...

Newbie

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in...

MattSuda

Spotify Star

712 Views

1 replies

0 likes

not working
Spotify Premium
thanks
  • 712 Views
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Spotify Premium not recognized on phone or website.

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for my boyfriends and mine and his still works!

Newbie

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for m...

MattSuda

Spotify Star

488 Views

2 replies

0 likes

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  • 2 replies
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Playlist ordering

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of the playlist and I don't know why it's putting them there...

Newbie

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of t...

MattSuda

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! Background colors don't match current album art

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

Visitor

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

MattSuda

Spotify Star

3099 Views

2 replies

0 likes

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  • 2 replies
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Although i have not been outside my country since i installes spotify i can not access to my account

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

Newbie

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

330 Views

0 replies

0 likes

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Offline mode and streaming

I have some questions about data and offline mode. 1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available offline?" As an example, I have an album that has the availa...

Casual Listener

I have some questions about data and offline mode.   1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available ...

lechusan

Newbie

690 Views

3 replies

0 likes

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Re: i need to use the song timer for my work- I notice the time fades away after a few seconds

The "Timer" concern has a message board post. Please search board for "Please-DO-NOT-hide timer". There are several Spin instructors with the same concern, including myself. Please find, read through, and leave your "Kudos" & voice your concern, so t...

Casual Listener

The "Timer" concern has a message board post.  Please search board for "Please-DO-NOT-hide timer".  There are several Spin instructors with the same concern, including myself.  Please ...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
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Spotify only plays 1 song

Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx, Tina

Newbie

Hi I am using Permium on my iPhone (5s), all went great but since last week Spotify won't play more than 1 song no matter which album or category I select. Does anybody know what the problem is? Thx,...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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Solved!! airplay devices unselectable

From IOS version 4.0.0.919 on ipad. The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then disappear before i can select them...

Casual Listener

From IOS version 4.0.0.919 on ipad.  The airplay selection interface has changed - however now when I select the "devices available", then "more devices", my airplay receivers pop up and then di...

MattSuda

Spotify Star

1619 Views

8 replies

0 likes

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  • 8 replies
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Solved!! How to Remove Albums from Offline Availability

Help! I recently upgraded to Premium on my computer and iPhone. I saved a few dozen albums on my iPhone that I wanted to listen to regularly while without WiFi. Now that I am ready to switch some of them out for others, I'm finding that the only way ...

Casual Listener

Help! I recently upgraded to Premium on my computer and iPhone. I saved a few dozen albums on my iPhone that I wanted to listen to regularly while without WiFi. Now that I am ready to switch some of ...

kbrooksc

Community Legend

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes