Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243362 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127055 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452692 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308269 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I cant see the new activities from my iphone but ı can see them from my computer
I cant see the new activities from my iphone but ı can see them from my computer
396 Views
0 replies
0 likes
The Spotify's app doesnt work on my iPhone 6 s. I'm a premium account. what should I do? is that a bug or what?
The Spotify's app doesnt work on my iPhone 6 s. I'm a premium account. what should I do? is that a bug or what?
313 Views
0 replies
0 likes
My new iPad wants to log me into the wrong Facebook account. How do I change it to the correct Facebook account? I gave two Facebook accounts. I am a premium member.
My new iPad wants to log me into the wrong Facebook account. How do I change it to the correct Facebook account? I gave two Facebook accounts. I am a premium member.
302 Views
0 replies
0 likes
So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if this is related to the update, but seems like a bug...
So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if ...
Casual Listener
676 Views
1 replies
0 likes
Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't stop trying to download/sync my music for offline play. When I...
Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't st...
324 Views
0 replies
0 likes
I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down something after it's been thumbs upped. What is going on? ...
I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down somethi...
Newbie
1538 Views
4 replies
0 likes
I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos on tv and music but I cant do it with spotify. does anyo...
I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos...
Newbie
2502 Views
1 replies
0 likes
Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular off line streaming please.Thanks!
Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular o...
Spotify Star
590 Views
3 replies
0 likes
Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?
Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?
310 Views
0 replies
0 likes
Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...
Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...
763 Views
0 replies
1 likes
How do I get it back because I'm getting tired of having to manually put it on a playlist.
How do I get it back because I'm getting tired of having to manually put it on a playlist.
361 Views
0 replies
0 likes
New phone & spotify won't let me in says I already have account with this email what do I do
New phone & spotify won't let me in says I already have account with this email what do I do
Casual Listener
568 Views
1 replies
0 likes
My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...
My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd ...
Newbie
2144 Views
3 replies
0 likes
Hello, anyone having problems casting spotify on their chromecast?
Hello, anyone having problems casting spotify on their chromecast?
Newbie
1237 Views
5 replies
0 likes
Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...
Hi, the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...
969 Views
0 replies
0 likes
Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...
Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...
Casual Listener
535 Views
1 replies
0 likes
This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...
This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...
Casual Listener
1175 Views
3 replies
0 likes
Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...
Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...
Casual Listener
601 Views
1 replies
0 likes
Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamenteYa lo desinstale varias veces y sigue pasando lo mismoPor favor ayuda
Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamente Ya lo desinstale varias veces y sigue pasando lo mismo Por favor ayuda
386 Views
0 replies
1 likes
Can I listen for only so long (ie 30 mins) on free?
Can I listen for only so long (ie 30 mins) on free?
278 Views
0 replies
0 likes
