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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44192 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110012 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1690 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302227 Views

62 replies

16 likes

  • 302227 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128140 Views

19 replies

38 likes

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My music keeps getting deleted

Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can recover them as i don't really want to start from scra...

Casual Listener

Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can rec...

halerrr

Newbie

795 Views

4 replies

0 likes

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browse won't work

I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this

Newbie

I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this

299 Views

0 replies

0 likes

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Playlists

For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn't even come up as an option for me to click on. Al...

Newbie

For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn...

417 Views

0 replies

0 likes

Playlists
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Nike Running + Spotify don't work on my iPhone 4s

I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have to stop my run, open spotify, and click play or next song...

Newbie

I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have t...

355 Views

0 replies

0 likes

  • 355 Views
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V4.1 update

I can't download the latest update from the App Store, the icon has disappeared and the updated app won't download. Can anyone help?

Newbie

I can't download the latest update from the App Store, the icon has disappeared and the updated app won't download. Can anyone help?

273 Views

0 replies

0 likes

  • 273 Views
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Not able to download error on iPhone 6

I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving the error that the download cannot be completed, I ...

Newbie

I have been a premium member for several years now. I attempted to download the update so I could make several of my playlist offline capable on my iPhone 6 with up to date software. After receiving ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
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Solved!! Why can't I search from any page?

I'm frequently browsing music and listening and checking I get an idea and so want to search . . . and I can't! I have to hit "Back" ten times to get to a page that has search on it. Am I missing something? This seems like an obvious feature to have,...

Newbie

I'm frequently browsing music and listening and checking I get an idea and so want to search . . . and I can't!    I have to hit "Back" ten times to get to a page that has search on ...

Macatron

Roadie

615 Views

1 replies

0 likes

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  • 1 replies
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Music won't play after ad. I want to know if it's just me?

This usually happens on the ads that promise 30 minutes of ad free music. After the ad stops, nothing plays. I found that I have to go to a different playlist, play that, and then go back to my intended playlist. After I go back to the playlist, the ...

Music Fan

This usually happens on the ads that promise 30 minutes of ad free music. After the ad stops, nothing plays. I found that I have to go to a different playlist, play that, and then go back to my inten...

winter_rogue

Newbie

3411 Views

2 replies

0 likes

iOS
Mobile
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Recently played gone?

My iOS app used to have recently played under "Your Music" I seem to recall it not being it's own tab/section, but at the bottom of the menu items under "Your Music." Where is it now? I loved that feature.

Regular

My iOS app used to have recently played under "Your Music"   I seem to recall it not being it's own tab/section, but at the bottom of the menu items under "Your Music."   Where is it no...

benmackie

Regular

639 Views

2 replies

0 likes

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  • 2 replies
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Where are all my local files?

I found the local files playlist but there are only 119 tracks when I have over 2k most of which are ripped from my CD collection. I dont want to even open Apples Music app as it makes me squemish. Please help!!!!

Regular

I found the local files playlist but there are only 119 tracks when I have over 2k most of which are ripped from my CD collection. I dont want to even open Apples Music app as it makes me squemish. P...

Loke2112

Regular

476 Views

1 replies

0 likes

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  • 1 replies
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premium but still in random mode

Hello,I have a premium account but when I use the iphone app, I can only listen the songs randomly.I have already tried to disconnect and reconnect, and re install the app. Thnanks in advance Thomas

Casual Listener

Hello, I have a premium account but when I use the iphone app, I can only listen the songs randomly. I have already tried to disconnect and reconnect, and re install the app.   Thnanks in ad...

cucufa

Casual Listener

701 Views

2 replies

0 likes

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  • 2 replies
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Shuffle Play Repeat

For whatever reason, when I play my playlists on shuffle, they will automatically repeat after a few songs. I do generally let my music play I. The background while other apps are open. I make sure that repeat is not on and I do not have duplicate tr...

Casual Listener

For whatever reason, when I play my playlists on shuffle, they will automatically repeat after a few songs. I do generally let my music play I. The background while other apps are open. I make sure t...

Chooltacos

Newbie

1037 Views

2 replies

0 likes

repeat
Shuffle in playlists
  • 1037 Views
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Spotify takes forever to load now on my old iphones I use as ipods. Basically unusable.

I use an iPhone 4 and also an iPhone 4s as ipods to play music at work and home and all of a sudden, both will barely load anything on Spotify. Takes about 5-10 minutes to even open and then who knows how long to search and open any request I punch i...

Newbie

I use an iPhone 4 and also an iPhone 4s as ipods to play music at work and home and all of a sudden, both will barely load anything on Spotify. Takes about 5-10 minutes to even open and then who know...

987 Views

0 replies

0 likes

Spotify doesn't work on old iphone 4 and 4s
  • 987 Views
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Cant download songs to my Iphone 5

Iphone 5IOS 9.0.2I have spotift family with 3 users including myself. The problem is with my girlfriends phone which wont download song offline no matter what i do. The phone has 6GB left I have tried downloaded it over wifi and 3GIve tried to remove...

Casual Listener

Iphone 5 IOS 9.0.2 I have spotift family with 3 users including myself. The problem is with my girlfriends phone which wont download song offline no matter what i do.  The phone has 6GB left&...

meahtenoha

Spotify

668 Views

2 replies

0 likes

iOS
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Download From Windows PC to Iphone via USB? Possible?

Hi All Sitting here at my work desk. Is it possible to sync/download music to my iphone using a USB cable connected to my Win 7 (work) PC? I have only ever put music on my iphone directly when at home using wifi connection on my iphone. If so can I d...

Casual Listener

Hi All   Sitting here at my work desk.   Is it possible to sync/download music to my iphone using a USB cable connected to my Win 7 (work) PC?  I have only ever put music on my iph...

436 Views

0 replies

0 likes

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No Spotify Connect available on Sony SRS-X9

Hi All Ive just bought a Sony SRS-X9 speaker, which is one of the ones that Spotify Connect should be available for. However, when I use either my iPhone6 or my iPad, I do not get the option to use Spotify Connect, even though the icon is shown, as t...

Newbie

Hi All   Ive just bought a Sony SRS-X9 speaker, which is one of the ones that Spotify Connect should be available for. However, when I use either my iPhone6 or my iPad, I do not get the option...

1281 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Offline playlists not syncing from Macbook Pro to iPhone 5s

Hello Spotify community! First, a quick look at my specs. Mobile device: iPhone 5s running 9.02 IOSSpotify version 4.1.0.941Yes, I've followed the exact instructions on the Spotify website on how to sync a playlist.Yes, I've done a clean reinstallati...

Newbie

Hello Spotify community!   First, a quick look at my specs.   Mobile device: iPhone 5s running 9.02 IOS Spotify version 4.1.0.941 Yes, I've followed the exact instructions on the Spot...

MattSuda

Spotify Star

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
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Update problems

The update isn't working and I can't open the app or delete. Any suggestions?

Newbie

The update isn't working and I can't open the app or delete. Any suggestions?

MattSuda

Spotify Star

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Spotify doesn't continue playing after exiting Siri

When I'm playing music on Spotify, I activate Siri by holding down the home button, Spotify stops as it should, but when I exit Siri it doesn't always continue playing as it should. Some of the time it will continue as expected, but not always.I'm us...

Regular

When I'm playing music on Spotify, I activate Siri by holding down the home button, Spotify stops as it should, but when I exit Siri it doesn't always continue playing as it should. Some of the time ...

764 Views

0 replies

0 likes

  • 764 Views
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I cannot log in to Spotify on my iPhone 6s

This all suddenly happened.Everything was working just fine, the suddenly the app would not open. I deleted it from my phone and then downloaded it again.When it came time to log in, I tried by logging in through Facebook and then by putting in my us...

Newbie

This all suddenly happened. Everything was working just fine, the suddenly the app would not open. I deleted it from my phone and then downloaded it again. When it came time to log in, I tried by l...

madelinej

Newbie

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes