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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62445 Views
  • 16 replies
  • 37 likes
  • 62445 Views
  • 16 replies
  • 37 likes

BMW app switches to Spotify

Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of connected drive are loaded. Then I try to turn Spotify ...

  • Casual Listener
  • Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of...
  • lvisek
  • Casual Listener
  • 614 Views
  • 2 replies
  • 1 likes
  • 614 Views
  • 2 replies
  • 1 likes

Forgot password

I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form has expired"

  • Newbie
  • I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form ...
  • Nico
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Spotify Connect - Turn on device that music are not playing on it

I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my Soundbar will still be turned on and go into standb...

  • Newbie
  • I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my ...
  • 633 Views
  • 0 replies
  • 0 likes
  • bug
    ios 8.4.1
    iphone
    LG
  • 633 Views
  • 0 replies
  • 0 likes

Shows Not Showing up on iPhone 6 with latest version of app

I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.

  • Casual Listener
  • I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.
  • rudysandoval
  • Newbie
  • 1012 Views
  • 1 replies
  • 0 likes
  • Podcasts
    Shows
  • 1012 Views
  • 1 replies
  • 0 likes

Spotify app won't post to Facebook

I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?

  • Visitor
  • I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?
  • koodgipo
  • Regular
  • 585 Views
  • 3 replies
  • 0 likes
  • 585 Views
  • 3 replies
  • 0 likes

How to use Spotify as primary iPhone app for playing local files - without overloading my phone

Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently have something over 40 GB of music on my phone (5S, 64 GB), and I want to make sure ...

  • Newbie
  • Hi there,    Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files.  I presently ha...
  • 654 Views
  • 0 replies
  • 0 likes
  • 654 Views
  • 0 replies
  • 0 likes

Solved!! Spotify data usage on my phone.

Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and offline mode is turned on with unsynced tracks hid...

  • Casual Listener
  • Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and...
  • mlansky
  • Music Fan
  • 2286 Views
  • 10 replies
  • 0 likes
  • 2286 Views
  • 10 replies
  • 0 likes

Available offline and storage question

Two questions1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone?2. I have made a few playlists available offline and then later unchecked that option, making them unavail...

  • Casual Listener
  • Two questions 1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone? 2. I have made a few playlists available offline ...
  • JWHspot
  • Newbie
  • 1612 Views
  • 6 replies
  • 0 likes
  • Available offline storage iphone
  • 1612 Views
  • 6 replies
  • 0 likes

Cannot Add Last.FM Credentials

I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info. This has been happening for a few weeks, over the course of multip...

  • Newbie
  • I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info.  This has ...
  • 581 Views
  • 0 replies
  • 0 likes
  • last.fm
    Last.fm for Spotify
    last.fm scrobble
  • 581 Views
  • 0 replies
  • 0 likes

Spotify Premium not upgrading!

I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. I would like this to be corrected, or if that not p...

  • Newbie
  • I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. ...
  • 396 Views
  • 0 replies
  • 0 likes
  • Spotify Premium
  • 396 Views
  • 0 replies
  • 0 likes

Video streaming

Does any one in the U.S. have the new features of videos and podcasts? I have version 3.9.0.1054 which is the most update I can get and I don't have any of those options that I read was released in May 2015

  • Newbie
  • Does any one in the U.S. have the new features of videos and podcasts? I have version 3.9.0.1054 which is the most update I can get and I don't have any of those options that I read was released in M...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Offline mode won't work for me.

My offline mode doesn't turn the icon green, it stays grey. I haven't exceeded my storage nor my limit I only have like 1000 songs that are actually working and I have 4.5 GB free. I have an iPhone 5s. I am as well connected to wifi a lot of the time...

  • Newbie
  • My offline mode doesn't turn the icon green, it stays grey. I haven't exceeded my storage nor my limit I only have like 1000 songs that are actually working and I have 4.5 GB free. I have an iPhone 5...
  • DasPeter
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Saved Songs cutting out,other songs no sound

My spotify is playing my music but cuts out halfway through each song which is really annoying and disappointing when I am paying for premium. Any new music ie discover or when you search something won't play at all..no sound whatsoever. I have upgra...

  • Casual Listener
  • My spotify is playing my music but cuts out halfway through each song which is really annoying and disappointing when I am paying for premium. Any new music ie discover or when you search something w...
  • Paigeroo27
  • Casual Listener
  • 997 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
  • 997 Views
  • 5 replies
  • 0 likes

iOS 9

Hi, i dont see the spotify interface on my phone after upgrading to iOS9 (black screen) anymore?! What can i do? Reinstalling the app didnt work...

  • Newbie
  • Hi, i dont see the spotify interface on my phone after upgrading to iOS9 (black screen) anymore?! What can i do? Reinstalling the app didnt work...
  • rberthofer-br
  • Newbie
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Cannot Play Station on Spotify IOS

Hello, I am running Spotify on IOS 8/Iphone 5. I have a radio station based off of Hootie and the Blowfish's "Cracked Rear View" album that no longer plays on my iphone. It still plays fine on my macbook pro. When I try to play it on my iphone, it ju...

  • Newbie
  • Hello,   I am running Spotify on IOS 8/Iphone 5. I have a radio station based off of Hootie and the Blowfish's "Cracked Rear View" album that no longer plays on my iphone. It still plays fine ...
  • 445 Views
  • 0 replies
  • 0 likes
  • 445 Views
  • 0 replies
  • 0 likes

Why is spotify unbelieveable slow to download songs?

It can use up to minutes to download 1 song... why is that?I download it to my new ipod touch 6g 64GB over 100Mbit wifi.

  • Roadie
  • It can use up to minutes to download 1 song... why is that? I download it to my new ipod touch 6g 64GB over 100Mbit wifi.
  • Silithas
  • Roadie
  • 2931 Views
  • 2 replies
  • 0 likes
  • 2931 Views
  • 2 replies
  • 0 likes

Can't log in to spottify premium PLEASE HELP

I couldn't log into spottify using my iPad but I could with my iPhone so I logged out of my iPhone and tried to log in to my iPad still didn't work it keeps saying LOG IN FAILED. I go to log back into my phone and it keeps saying LOG IN FAILED so the...

  • Newbie
  • I couldn't log into spottify using my iPad but I could with my iPhone so I logged out of my iPhone and tried to log in to my iPad still didn't work it keeps saying LOG IN FAILED. I go to log back int...
  • kbrooksc
  • Community Legend
  • 1594 Views
  • 1 replies
  • 0 likes
  • fail
    log in issues
  • 1594 Views
  • 1 replies
  • 0 likes

iPhone 5s: Spotify stopped playing while locked screen

Hi All, recently I got a iPhone 5s with the latest iOS version and latest Spotify Version. Now when I turn my iPhone to locked screen, Spotify stops playing music. Do you have any idea where this issues is coming from and how to solve it? Thank you i...

  • Casual Listener
  • Hi All,   recently I got a iPhone 5s with the latest iOS version and latest Spotify Version. Now when I turn my iPhone to locked screen, Spotify stops playing music.   Do you have any i...
  • whiteman988
  • Casual Listener
  • 702 Views
  • 3 replies
  • 0 likes
  • 702 Views
  • 3 replies
  • 0 likes

Solved!! Failing to play whole songs. Some songs dont play at all.

Hello. I got a Spotify Premium account, and I got the same issues while using it on both my PC (Windows 10) and my Iphone 6 plus, running iOS 8.4. Now to the issue, when I attempt to play a song. Sometimes it will refuse to play at all, and just stan...

  • Casual Listener
  • Hello. I got a Spotify Premium account, and I got the same issues while using it on both my PC (Windows 10) and my Iphone 6 plus, running iOS 8.4.   Now to the issue, when I attempt to play a ...
  • dankar2000
  • Casual Listener
  • 1225 Views
  • 2 replies
  • 0 likes
  • 1225 Views
  • 2 replies
  • 0 likes

Why I will change from Spotify to Apple Music?

I have a BMW X1 2012 and it has a Connected Drive in CIC (Bmw version of entertainment system). If I want to use Spotify perfectly, I have to first connect my phone to USB cable, then start BMW Connected Drive from iDrive, then start BMW Connected fr...

  • Casual Listener
  • I have a BMW X1 2012 and it has a Connected Drive in CIC (Bmw version of entertainment system). If I want to use Spotify perfectly, I have to first connect my phone to USB cable, then start BMW Conne...
  • jean3601
  • Community Legend
  • 2803 Views
  • 1 replies
  • 0 likes
  • BMW
  • 2803 Views
  • 1 replies
  • 0 likes