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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32595 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96573 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1083 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294308 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124038 Views

19 replies

38 likes

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  • 19 replies
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Solved!! no synchronization !!!!???

HI,I have 3 devices who usaly work well with spotify, but next to the last update i can't synchronise its !?exemple :the iphone tell me : "waiting for synchronization" but there is nothing and stay like that, no track download!so i try on my computer...

Casual Listener

HI, I have 3 devices who usaly work well with spotify, but next to the last update i can't synchronise its !? exemple : the iphone tell me : "waiting for synchronization" but there is nothing and ...

boobasse

Casual Listener

931 Views

5 replies

0 likes

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  • 5 replies
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Solved!! TIMER FADES!

For Spin Instructors, the timer is vital to teaching class; we use specific coaching cues that directily tie into the timer on songs. However, after a few seconds, the timer now fades away. So now an instructor has to keep tapping the phone to see th...

Casual Listener

For Spin Instructors, the timer is vital to teaching class;  we use specific coaching cues that directily tie into the timer on songs.  However, after a few seconds, the timer now fades awa...

JesseHedrick

Casual Listener

751 Views

2 replies

0 likes

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Local Files dont sync

Hello, since 2 days my IPod and my Android Phone cant sync local Files. I reinstalled the app (erased all files before) and tried some older versions but nothing helped. When the song is playing on the pc the devices say "Can´t play the current song"...

Casual Listener

Hello,   since 2 days my IPod and my Android Phone cant sync local Files.   I reinstalled the app (erased all files before) and tried some older versions but nothing helped.  When ...

Blutarsky

Roadie

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Can't login using iPhone app

If I login using a web browser I have no problems accessing my account.The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with this address"I'm definitely selecting the Log In option...

Newbie

If I login using a web browser I have no problems accessing my account. The IOS app however complains when I try to login. I get the message "Login failed - you've already created an account with ...

Nico

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
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Music erased on my IPhone

Hello everyone.I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac.I often listen to music in offline mode.But then, it is at least the second time that ALL of my songs are deleted from my...

Newbie

Hello everyone. I have a problem with managing my music. I have a premium account and I listen to Spotify on iPhone; IPad and Mac. I often listen to music in offline mode. But then, it is at l...

326 Views

0 replies

0 likes

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Song title notification in IOS application

Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it start playing in the notification center. The notification would popup in fro...

Casual Listener

Most of the time, when I listen to Spotify in my car, I don't have the Spotify app open. I mostly use a GPS app and that would be awsome to see the name of the song when it  start playing in the...

Babou19

Casual Listener

1461 Views

2 replies

3 likes

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offline mode and data usage

Hi, I have a question,I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under cell data usage.Now this option is disappeared and I us...

Casual Listener

Hi, I have a question, I remember that in ithe past there was an option that if you chose "play offline" it downloaded songs only when you were under wifi and stopped synching when you were under ce...

MattSuda

Spotify Star

487 Views

3 replies

0 likes

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  • 3 replies
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iOS datos

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo,anteriormente tenia Android y no sucedia esto.es una opcion o algo?Spoiler (Highlight to read)

Casual Listener

Buenas tardes quisiera saber porque en iOS si consume datos aun que tengas listas guardadas en tu dispositivo, anteriormente tenia Android y no sucedia esto. es una opcion o algo?  

MattSuda

Spotify Star

382 Views

1 replies

0 likes

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  • 1 replies
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Have premium account but playlists greyed out on iphone and laptop

I have subscribed to premium for years. Recently not been able to open playlists on iphone and laptop. Am being classified as a free customer yet on my Kindle I can still access all playlists. Please respond with advice. Many thanks.

Casual Listener

I have subscribed to premium for years.  Recently not been able to open playlists on iphone and laptop.  Am being classified as a free customer yet on my Kindle I can still access all playl...

MattSuda

Spotify Star

439 Views

1 replies

0 likes

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  • 1 replies
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Question on synced tracks on playlists

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are these tracks still synced offline to my phone?

Casual Listener

I subscribed to several spotify playlists that have rotating tracks. I also have them synced offline so they take up some memory from my phone. When the tracks are removed from the playlist, are...

MattSuda

Spotify Star

362 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local Files aren't on iPhone anymore

Hello communtiy, I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one.A few weeks ago it worked but now I dont know what to do. Already reinstalled on PC and iP...

Casual Listener

Hello communtiy,   I've got a problem with my local files. As you can see in the picture on my PC there are 321 local mp3 files but on my iPhone not a single one. A few weeks ago it worked bu...

kbrooksc

Community Legend

508 Views

3 replies

0 likes

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Word section gone from iOS?

I used to love the word section on my phone. Now I can only find it on my desktop. What's up?

Newbie

I used to love the word section on my phone. Now I can only find it on my desktop.     What's up?

MattSuda

Spotify Star

476 Views

1 replies

0 likes

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  • 1 replies
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Spotify premium isn't working.

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in, deleting the app and re-downloading and nothing. ...

Newbie

I recently purchased Spotify premium for like $12.99, I did it through my iTunes account so it used my iTunes card, it's been like 3 weeks and hasn't showed up yet, I've tried logging out and back in...

MattSuda

Spotify Star

683 Views

1 replies

0 likes

not working
Spotify Premium
thanks
  • 683 Views
  • 1 replies
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Spotify Premium not recognized on phone or website.

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for my boyfriends and mine and his still works!

Newbie

I got an email from iTunes having taken the 12.99 out of my bank account for premium. $25.98. Renewal. Spotify says I don't have it? I use it connected to my Facebook. Very frustrating as I pay for m...

MattSuda

Spotify Star

466 Views

2 replies

0 likes

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Playlist ordering

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of the playlist and I don't know why it's putting them there...

Newbie

I use the 'starred playlist' that was created after starred tracks was got rid of and it was all fine until about a week ago when the most recent songs that I put on there are at the bottom of t...

MattSuda

Spotify Star

460 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Background colors don't match current album art

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

Visitor

So, the background colors/shading correspond to the album art for the song that will play next, not the song currently playing. Tried deleting and reinstalling but it persists. Help?

MattSuda

Spotify Star

3075 Views

2 replies

0 likes

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  • 2 replies
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Although i have not been outside my country since i installes spotify i can not access to my account

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

Newbie

An error window appeares when i want to access to my account saying that u can not use spotify more than 14 days abroad. I have not been abroad since i instolled the app

317 Views

0 replies

0 likes

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Offline mode and streaming

I have some questions about data and offline mode. 1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available offline?" As an example, I have an album that has the availa...

Casual Listener

I have some questions about data and offline mode.   1) what is the difference between offline mode switch within settings and choosing an album and toggleing the switch to make it "available ...

lechusan

Newbie

652 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes