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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Smart Offline Mode for Mobile Apps

Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line?Se existe limite tem opção para aumetar esse limite?

  • Newbie
  • Senhores, boa tarde!   Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line? Se existe limite tem ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Apply app problem

I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!

  • Casual Listener
  • I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!
  • Taylorfierce
  • Casual Listener
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! "SFind" iOS App SCAM Is Out of Control

I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. Priced $4.99, this app is clearly nothing but a scam trying to tr...

  • Music Fan
  • I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US.   ...
  • MattSuda
  • Spotify Star
  • 2492 Views
  • 10 replies
  • 2 likes
  • 2492 Views
  • 10 replies
  • 2 likes

Cannot sync with iPhone 5

Hello, My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for both phone and PC apps and both are using the same Wi-Fi con...

  • Newbie
  • Hello,   My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for ...
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

Payment raise

Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?

  • Newbie
  • Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?
  • MattSuda
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Trying to open Spotify re starts Iphone

Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8

  • Newbie
  • Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8
  • MattSuda
  • Spotify Star
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

music controls bug, no sound

I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue.It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don't play nicely together when music controls are used in...

  • Newbie
  • I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue. It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don...
  • MattSuda
  • Spotify Star
  • 1119 Views
  • 1 replies
  • 1 likes
  • auto play
    ios 9
    no sound
  • 1119 Views
  • 1 replies
  • 1 likes

New version of Afterdark Player released (iPhone)

Hi Guys! I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut. New version has fixes for Facebook Login and adds Starred playlist support. Please let me know...

  • Casual Listener
  • Hi Guys!   I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut....
  • 422 Views
  • 0 replies
  • 0 likes
  • Other
  • 422 Views
  • 0 replies
  • 0 likes

Solved!! Offline content and Bose SoundTouch?

I'm using the Spotify app mainly with my ipad and iphone. Today i just got myself my first wireless speaker - a Bose SoundTouch 10. What I'd like to know is that if i control t he speaker thru the spotify app and play a playlist that is offline is th...

  • Casual Listener
  • I'm using the Spotify app mainly with my ipad and iphone.  Today i just got myself my first wireless speaker - a Bose SoundTouch 10.  What I'd like to know is that if i control t he speaker...
  • dsa_7
  • Roadie
  • 3270 Views
  • 3 replies
  • 0 likes
  • 3270 Views
  • 3 replies
  • 0 likes

Missing an album that was there previously

Hello, There was an album from 10 Years called From Birth to Burial that came out in April this year. It was there for awhile and then disappeared for me. I had it on a playlist and now the playlist is empty. I try to open the album from the web play...

  • Casual Listener
  • Hello,   There was an album from 10 Years called From Birth to Burial that came out in April this year.  It was there for awhile and then disappeared for me.  I had it on a playlist ...
  • Rschelle
  • Regular
  • 697 Views
  • 8 replies
  • 0 likes
  • 697 Views
  • 8 replies
  • 0 likes

My spotify playlist seems to have a mind of its own

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, but now says its unavailable to play! Please help!

  • Casual Listener
  • i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, bu...
  • Glc39
  • Casual Listener
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Spotify Ads Filters

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

  • Newbie
  • I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Silent songs

Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same results for headphones, car speakers, phone's own speakers. Same resul...

  • Newbie
  • Seeing posts about computers having issues with this but none for iOS so far.  A number of songs now play silently every time I try to play them.  Progress bar moves, no sound.  Same r...
  • Husabergarn
  • Newbie
  • 646 Views
  • 2 replies
  • 2 likes
  • 646 Views
  • 2 replies
  • 2 likes

Frustrated with queue and shuffle play.

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally got tired of it and attempted to figure it out. I k...

  • Newbie
  • I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally ...
  • jean3601
  • Community Legend
  • 895 Views
  • 1 replies
  • 0 likes
  • queue
    shuffle
  • 895 Views
  • 1 replies
  • 0 likes

Premium

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

  • Newbie
  • I was charged for premium before I received my 30 day free trial and I would like a refund immediately!
  • jean3601
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Spotify Premium Not Activating

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...

  • Newbie
  • My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...
  • jean3601
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Running

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...

  • Casual Listener
  • Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...
  • jean3601
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Last update messed up que!!

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've got the repeat option. But now when I select a random...

  • Newbie
  • Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've go...
  • jean3601
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

How do I change my username on spotify, I spelt my name wrong?

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

  • Newbie
  • When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?
  • jean3601
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! My Music library not updating on iOS

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem, but if there's a known fix I'd be grateful.

  • Regular
  • Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem...
  • andyyy
  • Regular
  • 2055 Views
  • 2 replies
  • 0 likes
  • 2055 Views
  • 2 replies
  • 0 likes