Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233143 Views

27 replies

5 likes

  • 233143 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114693 Views

116 replies

13 likes

Other
  • 114693 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2377 Views

0 replies

0 likes

iOS
  • 2377 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304098 Views

61 replies

16 likes

  • 304098 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129772 Views

19 replies

38 likes

  • 129772 Views
  • 19 replies
  • 38 likes

Login failed

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

Newbie

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

kbrooksc

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

How to get the old design?

Hi, I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify used to shows playlists because it would always show me new playlists...

Visitor

Hi,   I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify...

meahtenoha

Spotify

1407 Views

3 replies

0 likes

  • 1407 Views
  • 3 replies
  • 0 likes

Starred/Favorites playlist has been deleted from iPhone

Hey everyone !I have a quite bizarre thing hapening to me...Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on top of all the others with the little star icon (I'm usin...

Roadie

Hey everyone ! I have a quite bizarre thing hapening to me... Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on to...

Grazzt

Roadie

2718 Views

10 replies

0 likes

  • 2718 Views
  • 10 replies
  • 0 likes

Solved!! How to get Extreme streaming setting on Spotify app on iPhone 6 Plus

Hey guys, I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem... On my iPhone 6 Plus, under streaming quality in the settings of the spotify app, there's no high or extreme options available! Only Auto...

Casual Listener

Hey guys,   I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem...   On my iPhone 6 Plus, under streaming quality in the settings of the...

dantheman121

Casual Listener

1498 Views

1 replies

0 likes

  • 1498 Views
  • 1 replies
  • 0 likes

iPhone app Running playlist turns shuffle on

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle, but it is frustrating to need to constantly turn ...

Newbie

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

Newbie

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...

794 Views

0 replies

0 likes

offline music
  • 794 Views
  • 0 replies
  • 0 likes

"Waiting to download" issues

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline. I cannot seem to spot any rhyme or reason as to why this is happening. - I have a...

Casual Listener

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline.  I cannot seem to sp...

Tunarizer

Casual Listener

1353 Views

4 replies

0 likes

  • 1353 Views
  • 4 replies
  • 0 likes

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.

Casual Listener

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.

jopogar

Newbie

651 Views

2 replies

1 likes

  • 651 Views
  • 2 replies
  • 1 likes

Spotify won't sync my local files to my iPhone 6.

I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If you own the song, you can sync it from your computer....

Newbie

I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If yo...

Jojo55371

Newbie

2122 Views

5 replies

1 likes

  • 2122 Views
  • 5 replies
  • 1 likes

Repeating New Album Notifications Bug

For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to stop? I like the New Album Notifications, but it s...

Casual Listener

For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to...

OskarAndersson

Casual Listener

875 Views

1 replies

1 likes

  • 875 Views
  • 1 replies
  • 1 likes

Can't log in using Iphone

Hi all, I have been experiencing issues logging in to my iPhone. When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with this email address". When I log in with Facebook, it prompts me "Login...

Newbie

Hi all,   I have been experiencing issues logging in to my iPhone.   When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with t...

cr4ckf1ght3r

Regular

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

iOS app notifications - disappeared

In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify.Can anyone tell me why and help fix that?Message in all 3 sections is just: Settings Unavailable

Casual Listener

In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify. Can anyone tell me why and help fix that? Message in all 3 sections is just: Settings Unav...

Ronniva

Casual Listener

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes

How to disable auto-updates

It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing. Am I missing something or is Spotify jumping around the IOS settings? I have only been subbed up for few mont...

Casual Listener

It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing.   Am I missing something or is Spotify jumping arou...

MattSuda

Spotify Star

2297 Views

3 replies

0 likes

  • 2297 Views
  • 3 replies
  • 0 likes

Spotify New Features? Announced but not rolled out?

Has anyone that is not in the beta program gotten the new features besides Running? I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for both music and podcasts. I got the Running feature about...

Music Fan

Has anyone that is not in the beta program gotten the new features besides Running?  I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for...

MattSuda

Spotify Star

1101 Views

4 replies

1 likes

  • 1101 Views
  • 4 replies
  • 1 likes

iPhone: local files don't sync

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10.5). I had no clue why so I decided to delete and re...

Newbie

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10....

sammermaid

Newbie

2419 Views

9 replies

1 likes

  • 2419 Views
  • 9 replies
  • 1 likes

Music won't play at all. Stops at 00.00.

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removing spotify and redownloading it. I've even tried to ...

Newbie

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removin...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

My music keeps getting deleted

Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can recover them as i don't really want to start from scra...

Casual Listener

Hi - i am on spotify premium and i use it via my iphone. In the last 6 months on two occasions all of my saves songs and albums have ben wiped. I have no idea why...can anyone advise on how i can rec...

halerrr

Newbie

798 Views

4 replies

0 likes

  • 798 Views
  • 4 replies
  • 0 likes

browse won't work

I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this

Newbie

I have the Spotify app on my iPhone 6 and for a month now the browse won't work. I've reinstalled it but every time it goes back to saying an error occurred please help me I'm going crazy with this

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Playlists

For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn't even come up as an option for me to click on. Al...

Newbie

For some reason my Spotify doesn't show me all the things on Spotify for example: I'm following a band I like and one of the members has a new playlist, I know it's accessible in my area but it doesn...

421 Views

0 replies

0 likes

Playlists
  • 421 Views
  • 0 replies
  • 0 likes

Nike Running + Spotify don't work on my iPhone 4s

I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have to stop my run, open spotify, and click play or next song...

Newbie

I'm a premium subscriber and I use spotify offline mode when I go out for a run. When I begin my run under the wifi network the music starts but later -after a couple of minutes- stops. I have t...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes