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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68645 Views
  • 16 replies
  • 37 likes
  • 68645 Views
  • 16 replies
  • 37 likes

Spotify Premium Not Activating

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...

  • Newbie
  • My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...
  • jean3601
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Running

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...

  • Casual Listener
  • Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...
  • jean3601
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Last update messed up que!!

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've got the repeat option. But now when I select a random...

  • Newbie
  • Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've go...
  • jean3601
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

How do I change my username on spotify, I spelt my name wrong?

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

  • Newbie
  • When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?
  • jean3601
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Solved!! My Music library not updating on iOS

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem, but if there's a known fix I'd be grateful.

  • Regular
  • Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem...
  • andyyy
  • Regular
  • 2035 Views
  • 2 replies
  • 0 likes
  • 2035 Views
  • 2 replies
  • 0 likes

help

7 day free trial still a thing?

  • Newbie
  • 7 day free trial still a thing?
  • jean3601
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Please help me

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but witho...

  • Newbie
  • Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to c...
  • jean3601
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

  • Newbie
  • Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was tryin...
  • jean3601
  • Community Legend
  • 634 Views
  • 1 replies
  • 0 likes
  • cant
    iphone
    Login
  • 634 Views
  • 1 replies
  • 0 likes

Solved!! iPhone and iPod question

Hinew here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an iPod Touch, can I store my spotify on it and listen offline without a wi...

  • Casual Listener
  • Hi new here but had spotify for about a year or so.   Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline?   Question 2....with an i...
  • 3littlebirdz
  • Casual Listener
  • 2672 Views
  • 4 replies
  • 0 likes
  • 2672 Views
  • 4 replies
  • 0 likes

Unable to play 1 track on one pirticular iPhone

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not play on the iPhone when controlled from thr MAC.

  • Casual Listener
  • My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not pl...
  • DasPeter
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on iPad 3

I have a fresh iPad 3 and have download the Spotify app and did manage to login to my premium account. However tha app crasches after 3 seconds every time. Anyone have any ideas what's the problem? /Tobias

  • Newbie
  • I have a fresh iPad 3 and have download the Spotify app and did manage to login to my premium account. However tha app crasches after 3 seconds every time. Anyone have any ideas what's the problem? ...
  • apokrell
  • Regular
  • 6945 Views
  • 12 replies
  • 0 likes
  • 6945 Views
  • 12 replies
  • 0 likes

Playlist shuffle

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting the songs that I'm tired of hear. is there something...

  • Newbie
  • I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting t...
  • 5ch4f
  • Newbie
  • 262 Views
  • 1 replies
  • 1 likes
  • 262 Views
  • 1 replies
  • 1 likes

iOS app shows negative number of people followed and 0 playlists

Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont know if it is related, but in the windows web player I cant even see...

  • Casual Listener
  • Hey!   In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some.   Dont...
  • Tinox
  • Casual Listener
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Unable to sync local files

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyone have a solution? This is really frustrating!

  • Casual Listener
  • Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyon...
  • kevnguyen30
  • Casual Listener
  • 598 Views
  • 3 replies
  • 0 likes
  • 598 Views
  • 3 replies
  • 0 likes

Local files won't sync to iPhone 6

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which I've followed those instructions to no avail. I've also d...

  • Casual Listener
  • So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play.  When I try, I get an error telling me how to sync them, which ...
  • XeroTheHero
  • Casual Listener
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Songs change while playing

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

  • Newbie
  • Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Bluetooth Metadata not transmitting from iPhone 6 to Pioneer Z150BH

Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated. I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't transmit the metadata when the iPhone is paired via bluetooth....

  • Casual Listener
  • Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated.   I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't tr...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

spotify don't work

when I try to use my spotify without wifi the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line and I can't use it i got an iphone 4S with ios 9

  • Newbie
  • when I try to use my spotify without wifi  the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line  and I can't use it &nbs...
  • Ambivalence
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Shuffle misses out songs and starts halfway through track list

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning of the playlist with shuffle off, I can skip back ...

  • Casual Listener
  • When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning...
  • H_pitch
  • Casual Listener
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes