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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44179 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109999 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1689 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302214 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128135 Views

19 replies

38 likes

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All artists now show "0 songs" -- all my music is gone! :(

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem.I opened the all today and even continued my queue from last night, but when I clicked Artists I noticed everyone was listed as "0 songs". Clic...

Roadie

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem. I opened the all today and even continued my queue from last night, but when I clicked A...

385 Views

0 replies

0 likes

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Random Song Algorithm

Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating multiple times. After a day or two of listening to a radio you'r...

Newbie

Hi,   This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating mult...

486 Views

0 replies

0 likes

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Got new phone. Won't let me sign in

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

Newbie

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

570 Views

0 replies

0 likes

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Activity feed not working and missing profiles page

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941 On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my fri...

Newbie

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941   On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does...

1015 Views

0 replies

0 likes

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Login failed

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

Newbie

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

kbrooksc

Community Legend

561 Views

1 replies

0 likes

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How to get the old design?

Hi, I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify used to shows playlists because it would always show me new playlists...

Visitor

Hi,   I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify...

meahtenoha

Spotify

1386 Views

3 replies

0 likes

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Starred/Favorites playlist has been deleted from iPhone

Hey everyone !I have a quite bizarre thing hapening to me...Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on top of all the others with the little star icon (I'm usin...

Roadie

Hey everyone ! I have a quite bizarre thing hapening to me... Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on to...

Grazzt

Roadie

2702 Views

10 replies

0 likes

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Solved!! How to get Extreme streaming setting on Spotify app on iPhone 6 Plus

Hey guys, I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem... On my iPhone 6 Plus, under streaming quality in the settings of the spotify app, there's no high or extreme options available! Only Auto...

Casual Listener

Hey guys,   I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem...   On my iPhone 6 Plus, under streaming quality in the settings of the...

dantheman121

Casual Listener

1491 Views

1 replies

0 likes

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iPhone app Running playlist turns shuffle on

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle, but it is frustrating to need to constantly turn ...

Newbie

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle...

493 Views

0 replies

0 likes

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Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

Newbie

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...

792 Views

0 replies

0 likes

offline music
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"Waiting to download" issues

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline. I cannot seem to spot any rhyme or reason as to why this is happening. - I have a...

Casual Listener

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline.  I cannot seem to sp...

Tunarizer

Casual Listener

1317 Views

4 replies

0 likes

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No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.

Casual Listener

No puedo utilizar mi cuenta con mi sistema de audio SONOS. Como lo hago para poder autorizar el uso con SONOS?. Gracias.

jopogar

Newbie

647 Views

2 replies

1 likes

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Spotify won't sync my local files to my iPhone 6.

I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If you own the song, you can sync it from your computer....

Newbie

I had this album I wanted to have on my Spotify but when I added it on, put it on a playlist, and set the playlist to offline on both my PC and iPhone 6, it would play, saying "Song Not Synced: If yo...

Jojo55371

Newbie

2109 Views

5 replies

1 likes

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  • 5 replies
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Repeating New Album Notifications Bug

For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to stop? I like the New Album Notifications, but it s...

Casual Listener

For the last two weeks, I've been getting a notification from Spotify letting me know that "Indicud" by Kid Cudi is now Available. It's literally almost every day. Any way to get this notification to...

OskarAndersson

Casual Listener

869 Views

1 replies

1 likes

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Can't log in using Iphone

Hi all, I have been experiencing issues logging in to my iPhone. When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with this email address". When I log in with Facebook, it prompts me "Login...

Newbie

Hi all,   I have been experiencing issues logging in to my iPhone.   When I log in using my username and password, it prompts me "Log In Failed. You've already created an account with t...

cr4ckf1ght3r

Regular

613 Views

1 replies

0 likes

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iOS app notifications - disappeared

In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify.Can anyone tell me why and help fix that?Message in all 3 sections is just: Settings Unavailable

Casual Listener

In my app on iPhone 6 with iOS 9.0.2 I don't have the option to deselect any notifications in Spotify. Can anyone tell me why and help fix that? Message in all 3 sections is just: Settings Unav...

Ronniva

Casual Listener

648 Views

2 replies

0 likes

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How to disable auto-updates

It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing. Am I missing something or is Spotify jumping around the IOS settings? I have only been subbed up for few mont...

Casual Listener

It appears my app was updated even though I have all settings related to apps doing any automatic disabled in IOS - which I find disturbing.   Am I missing something or is Spotify jumping arou...

MattSuda

Spotify Star

2274 Views

3 replies

0 likes

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Spotify New Features? Announced but not rolled out?

Has anyone that is not in the beta program gotten the new features besides Running? I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for both music and podcasts. I got the Running feature about...

Music Fan

Has anyone that is not in the beta program gotten the new features besides Running?  I am very interested in the Shows feature as I listen to a lot of podcasts and woluld prefer a single app for...

MattSuda

Spotify Star

1093 Views

4 replies

1 likes

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  • 4 replies
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iPhone: local files don't sync

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10.5). I had no clue why so I decided to delete and re...

Newbie

After moving Spotify (4.0.0) to my new iPhone (6S, iOS 9.0.1) last week my local songs didn't play anymore. No *.mp4, no *.mp3, none of them. They play without any problems on my desktop (Mac, 10.10....

sammermaid

Newbie

2393 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Music won't play at all. Stops at 00.00.

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removing spotify and redownloading it. I've even tried to ...

Newbie

Hi! I'm currently on my Ipad and Spotify has been acting really wierdly these past days. The songs just stop at 00.00 even though I continously press play. I've tried logging out, logging in, removin...

491 Views

0 replies

0 likes

  • 491 Views
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