Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238227 Views

27 replies

5 likes

  • 238227 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119504 Views

118 replies

13 likes

Other
  • 119504 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2733 Views

0 replies

0 likes

iOS
  • 2733 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305704 Views

62 replies

16 likes

  • 305704 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131004 Views

19 replies

38 likes

  • 131004 Views
  • 19 replies
  • 38 likes

Spotify at my Iphone

Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?

Newbie

  Why when I try to connect to my spotify account in my iphone do not recognize the account?    Do I have to create another account for my Iphone and Ipad? 

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Saved Music/Songs Not Syncing Between Devices

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...

Newbie

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...

756 Views

0 replies

1 likes

  • 756 Views
  • 0 replies
  • 1 likes

I deleted my liked from radio play list

How do I get it back because I'm getting tired of having to manually put it on a playlist.

Newbie

How do I get it back because I'm getting tired of having to manually put it on a playlist.

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Spotify issue

New phone & spotify won't let me in says I already have account with this email what do I do

Casual Listener

New phone & spotify won't let me in says I already have account with this email what do I do

Schamberger03

Casual Listener

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Spotify won't sync local files from my iTunes playlist to my iphone 6 plus

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...

Casual Listener

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac   I have added several files in my iTunes playlist (2 paid albums from 3rd ...

jbscaf

Newbie

2134 Views

3 replies

0 likes

  • 2134 Views
  • 3 replies
  • 0 likes

Solved!! Chromecast

Hello, anyone having problems casting spotify on their chromecast?

Casual Listener

Hello, anyone having problems casting spotify on their chromecast?

lessak

Newbie

1221 Views

5 replies

0 likes

  • 1221 Views
  • 5 replies
  • 0 likes

"songs" dont sync when locked (and even not afterwards)

Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...

Newbie

Hi,   the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...

967 Views

0 replies

0 likes

  • 967 Views
  • 0 replies
  • 0 likes

Multi devices

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...

Casual Listener

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...

Tracihamm

Casual Listener

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Songs cannot be played

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...

Casual Listener

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...

livenlove13

Casual Listener

1157 Views

3 replies

0 likes

  • 1157 Views
  • 3 replies
  • 0 likes

second search not allowing tracks to play

Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...

Casual Listener

Had been using spotify for months without much issues.  Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...

awcraig

Casual Listener

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

cierre inesperado

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamenteYa lo desinstale varias veces y sigue pasando lo mismoPor favor ayuda

Casual Listener

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamente Ya lo desinstale varias veces y sigue pasando lo mismo Por favor ayuda

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Free stops after awhile

Can I listen for only so long (ie 30 mins) on free?

Newbie

Can I listen for only so long (ie 30 mins) on free?

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Wrong email address on my account

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...

Newbie

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...

MattSuda

Spotify Star

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

paid for premium not working

I paid for 3 months of premium and my iPhone goes back and forth from free to premium

Newbie

I paid for 3 months of premium and my iPhone goes back and forth from free to premium

MattSuda

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! different iphone interfaces between accounts

I have two different spotify accounts and these show up differently on my iphone app. See the two images below. Both are on my iphone, the only difference being the account that's logged in. The first, nicer looking, one with the icons is a temporary...

Casual Listener

  I have two different spotify accounts and these show up differently on my iphone app.   See the two images below. Both are on my iphone, the only difference being the account that's lo...

MattSuda

Spotify Star

1504 Views

2 replies

0 likes

  • 1504 Views
  • 2 replies
  • 0 likes

spotify premium

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar

Newbie

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar  

MattSuda

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Accidentally deleted songs from playlist

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing.Is there anyway to recover them? is there a history or something?Finally, is there anyway to protect a playlist from this happing again?

Newbie

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing. Is there anyway to recover them? is there a history or something? Finally, is there a...

MattSuda

Spotify Star

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

HELP!!!

Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.

Newbie

Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.

MattSuda

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Starred list

Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at the top as before. But on my computer it is as bef...

Casual Listener

Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at...

MattSuda

Spotify Star

1034 Views

3 replies

1 likes

  • 1034 Views
  • 3 replies
  • 1 likes

I paid for the premium college student discount

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?

Newbie

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says ...

MattSuda

Spotify Star

504 Views

2 replies

0 likes

  • 504 Views
  • 2 replies
  • 0 likes