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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233116 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114673 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2376 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304095 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129767 Views

19 replies

38 likes

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Saved Albums/Music Disappeared from iPhone

So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if this is related to the update, but seems like a bug...

Newbie

So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if ...

GabeJacobs

Casual Listener

670 Views

1 replies

0 likes

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Tries to sync *all* of my music for offline play

Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't stop trying to download/sync my music for offline play. When I...

Newbie

Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2)   Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't st...

316 Views

0 replies

0 likes

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Songs Automatically Thumbs Upped

I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down something after it's been thumbs upped. What is going on? ...

Music Fan

I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down somethi...

Vynomer

Newbie

1513 Views

4 replies

0 likes

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how to play spotify on wifi direct with iphone?

I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos on tv and music but I cant do it with spotify. does anyo...

Newbie

I used to conect my previous phone with android and played spotify with wifi direct  (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos...

Mohamma-ka

Newbie

2490 Views

1 replies

0 likes

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Have premium service and music is on an off without me pausing it....

Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular off line streaming please.Thanks!

Casual Listener

Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular o...

MattSuda

Spotify Star

580 Views

3 replies

0 likes

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Spotify at my Iphone

Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?

Newbie

  Why when I try to connect to my spotify account in my iphone do not recognize the account?    Do I have to create another account for my Iphone and Ipad? 

303 Views

0 replies

0 likes

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Saved Music/Songs Not Syncing Between Devices

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...

Newbie

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...

751 Views

0 replies

1 likes

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I deleted my liked from radio play list

How do I get it back because I'm getting tired of having to manually put it on a playlist.

Newbie

How do I get it back because I'm getting tired of having to manually put it on a playlist.

360 Views

0 replies

0 likes

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Spotify issue

New phone & spotify won't let me in says I already have account with this email what do I do

Casual Listener

New phone & spotify won't let me in says I already have account with this email what do I do

Schamberger03

Casual Listener

558 Views

1 replies

0 likes

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Spotify won't sync local files from my iTunes playlist to my iphone 6 plus

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...

Casual Listener

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac   I have added several files in my iTunes playlist (2 paid albums from 3rd ...

jbscaf

Newbie

2129 Views

3 replies

0 likes

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Solved!! Chromecast

Hello, anyone having problems casting spotify on their chromecast?

Casual Listener

Hello, anyone having problems casting spotify on their chromecast?

lessak

Newbie

1205 Views

5 replies

0 likes

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"songs" dont sync when locked (and even not afterwards)

Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...

Newbie

Hi,   the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...

961 Views

0 replies

0 likes

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Multi devices

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...

Casual Listener

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...

Tracihamm

Casual Listener

525 Views

1 replies

0 likes

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Solved!! Songs cannot be played

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...

Casual Listener

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...

livenlove13

Casual Listener

1152 Views

3 replies

0 likes

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second search not allowing tracks to play

Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...

Casual Listener

Had been using spotify for months without much issues.  Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...

awcraig

Casual Listener

592 Views

1 replies

0 likes

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cierre inesperado

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamenteYa lo desinstale varias veces y sigue pasando lo mismoPor favor ayuda

Casual Listener

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamente Ya lo desinstale varias veces y sigue pasando lo mismo Por favor ayuda

381 Views

0 replies

1 likes

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Free stops after awhile

Can I listen for only so long (ie 30 mins) on free?

Newbie

Can I listen for only so long (ie 30 mins) on free?

272 Views

0 replies

0 likes

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Wrong email address on my account

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...

Newbie

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...

MattSuda

Spotify Star

624 Views

1 replies

0 likes

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paid for premium not working

I paid for 3 months of premium and my iPhone goes back and forth from free to premium

Newbie

I paid for 3 months of premium and my iPhone goes back and forth from free to premium

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
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Solved!! different iphone interfaces between accounts

I have two different spotify accounts and these show up differently on my iphone app. See the two images below. Both are on my iphone, the only difference being the account that's logged in. The first, nicer looking, one with the icons is a temporary...

Casual Listener

  I have two different spotify accounts and these show up differently on my iphone app.   See the two images below. Both are on my iphone, the only difference being the account that's lo...

MattSuda

Spotify Star

1491 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes