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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38207 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103705 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299510 Views

61 replies

16 likes

  • 299510 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126239 Views

19 replies

38 likes

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  • 19 replies
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New iPhone 6s - CANNOT PLAY OFFLINE

I have a premium account and just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, but no downloading... I just get "WAITING TO DOWNLOAD" - ...

Regular

I have a premium account and  just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, ...

kbrooksc

Community Legend

2531 Views

13 replies

0 likes

6s
iphone
play offline
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  • 13 replies
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Spotify Change Logs

Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they going to start listing what actually changed again,...

Roadie

Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they ...

655 Views

0 replies

4 likes

  • 655 Views
  • 0 replies
  • 4 likes

itunes playlist deleted by accident

I deleted my itunes playlist in spotify by accident. How do i recover it?

Newbie

I deleted my itunes playlist in spotify by accident. How do i recover it?

474 Views

0 replies

0 likes

  • 474 Views
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Connect on IOS 9 and Philips SW750M

I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/iPad. The problem appeared when upgrading OS to iOS ...

Casual Listener

I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/i...

582 Views

0 replies

0 likes

Connection issues
Philips
  • 582 Views
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Solved!! Device won't show up but Spotify Connect works

Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be removed from Spotify for all I care) came problems came...

Regular

Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be remo...

ericthed

Newbie

2815 Views

2 replies

1 likes

  • 2815 Views
  • 2 replies
  • 1 likes

Connect on iOS 9

Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly

Newbie

Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly

Tapio75

Casual Listener

1202 Views

2 replies

0 likes

main-iOS
sub-ios9
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  • 2 replies
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Iphone 4s stops playing my songs, and all playlists are gone

Hi,Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes.All my playlist are also gone, but i can still find them on my users account/recently listened to, and on my mac and ipad. What to do!I cant deal ...

Newbie

Hi, Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes. All my playlist are also gone, but i can still find them on my users account/recently liste...

478 Views

0 replies

0 likes

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My Spotify suddenly stopped playing through my aux cable in my car and still doesn't play?

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s.I've tried updating Spotify thinking it could be a software update...

Casual Listener

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s. I've tried ...

Nickyb1988

Casual Listener

21610 Views

4 replies

1 likes

  • 21610 Views
  • 4 replies
  • 1 likes

Activity

I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must be? I know what the notification is, a friend has a...

Newbie

I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must ...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
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All artists now show "0 songs" -- all my music is gone! :(

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem.I opened the all today and even continued my queue from last night, but when I clicked Artists I noticed everyone was listed as "0 songs". Clic...

Roadie

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem. I opened the all today and even continued my queue from last night, but when I clicked A...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Random Song Algorithm

Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating multiple times. After a day or two of listening to a radio you'r...

Newbie

Hi,   This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating mult...

472 Views

0 replies

0 likes

  • 472 Views
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Got new phone. Won't let me sign in

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

Newbie

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

567 Views

0 replies

0 likes

  • 567 Views
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Activity feed not working and missing profiles page

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941 On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my fri...

Newbie

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941   On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does...

1011 Views

0 replies

0 likes

  • 1011 Views
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Login failed

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

Newbie

When I try to login it appears that I can only used my account abroad for 14 days and doesn't got into my account

kbrooksc

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

How to get the old design?

Hi, I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify used to shows playlists because it would always show me new playlists...

Visitor

Hi,   I like the new design update, but I don't like the new way that it shows playlists, because it ALWAYS shows me playlists that I already played, I loved the old way that Spotify...

meahtenoha

Spotify

1374 Views

3 replies

0 likes

  • 1374 Views
  • 3 replies
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Starred/Favorites playlist has been deleted from iPhone

Hey everyone !I have a quite bizarre thing hapening to me...Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on top of all the others with the little star icon (I'm usin...

Roadie

Hey everyone ! I have a quite bizarre thing hapening to me... Spotify has a playlist called "Selection" in French, I think it's called Starred or Favorites in English, it's the first playlist on to...

Grazzt

Roadie

2691 Views

10 replies

0 likes

  • 2691 Views
  • 10 replies
  • 0 likes

Solved!! How to get Extreme streaming setting on Spotify app on iPhone 6 Plus

Hey guys, I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem... On my iPhone 6 Plus, under streaming quality in the settings of the spotify app, there's no high or extreme options available! Only Auto...

Casual Listener

Hey guys,   I just upgraded to Spotify Premium for the first time ever and I love it! However, there's a problem...   On my iPhone 6 Plus, under streaming quality in the settings of the...

dantheman121

Casual Listener

1485 Views

1 replies

0 likes

  • 1485 Views
  • 1 replies
  • 0 likes

iPhone app Running playlist turns shuffle on

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle, but it is frustrating to need to constantly turn ...

Newbie

I use the Spotify Running feature every day, but each time I use it for more than one or two songs it turns shuffle mode and loop mode on for the rest of the app. I'm aware of how to turn off shuffle...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Listening to music offline

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc, i have 22GB free space on my phone. Any idea why ...

Newbie

Hi i have a premium account and for the last 3-4 months i haven't been able to add any playlists to my library of music available offline. I've tried all sorts including closing app, deleting app etc...

780 Views

0 replies

0 likes

offline music
  • 780 Views
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"Waiting to download" issues

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline. I cannot seem to spot any rhyme or reason as to why this is happening. - I have a...

Casual Listener

I noticed about two weeks ago that my Spotify app was seemingly picking and choosing which songs it actually wanted to download when I marked them as Available Offline.  I cannot seem to sp...

Tunarizer

Casual Listener

1283 Views

4 replies

0 likes

  • 1283 Views
  • 4 replies
  • 0 likes