Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44155 Views

44 replies

10 likes

  • 44155 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109888 Views

116 replies

13 likes

Other
  • 109888 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1689 Views

0 replies

0 likes

iOS
  • 1689 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302208 Views

62 replies

16 likes

  • 302208 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128129 Views

19 replies

38 likes

  • 128129 Views
  • 19 replies
  • 38 likes

I can't add downloaded songs on my computer to my iPhone 5s?

I'm pretty sure this has been posted before but my situation has never been resolved...I have music downloaded on my computer, that I downloaded from torrents or YouTube etc.... Not legit iTunes files or anything like that... So I created a folder fu...

Newbie

I'm pretty sure this has been posted before but my situation has never been resolved... I have music downloaded on my computer, that I downloaded from torrents or YouTube etc.... Not legit iTunes fi...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Solved!! New Iphone 6 will not make Playlists available offline.

I just Upgraded to an Iphone 6 and only part of my songs are downloaded to be available offline. I am using wifi for my internet connection, And it doesn't show that it is Downloading any. Also, because I share my spotify with my PC Desktop as Well, ...

Casual Listener

I just Upgraded to an Iphone 6 and only part of my songs are downloaded to be available offline. I am using wifi for my internet connection, And it doesn't show that it is Downloading any. Also, beca...

edgarwgarcia

Casual Listener

2321 Views

4 replies

0 likes

  • 2321 Views
  • 4 replies
  • 0 likes

Activity

I cant see the new activities from my iphone but ı can see them from my computer

Newbie

I cant see the new activities from my iphone but ı can see them from my computer

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

App iPhone 6s

The Spotify's app doesnt work on my iPhone 6 s. I'm a premium account. what should I do? is that a bug or what?

Newbie

The Spotify's app doesnt work on my iPhone 6 s. I'm a premium account. what should I do? is that a bug or what?

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Account Statistics / Information

My new iPad wants to log me into the wrong Facebook account. How do I change it to the correct Facebook account? I gave two Facebook accounts. I am a premium member.

Visitor

My new iPad wants to log me into the wrong Facebook account.  How do I change it to the correct Facebook account?  I gave two Facebook accounts.  I am a premium member.

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Saved Albums/Music Disappeared from iPhone

So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if this is related to the update, but seems like a bug...

Newbie

So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if ...

GabeJacobs

Casual Listener

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Tries to sync *all* of my music for offline play

Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't stop trying to download/sync my music for offline play. When I...

Newbie

Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2)   Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't st...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Songs Automatically Thumbs Upped

I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down something after it's been thumbs upped. What is going on? ...

Music Fan

I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down somethi...

Vynomer

Newbie

1508 Views

4 replies

0 likes

  • 1508 Views
  • 4 replies
  • 0 likes

how to play spotify on wifi direct with iphone?

I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos on tv and music but I cant do it with spotify. does anyo...

Newbie

I used to conect my previous phone with android and played spotify with wifi direct  (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos...

Mohamma-ka

Newbie

2485 Views

1 replies

0 likes

  • 2485 Views
  • 1 replies
  • 0 likes

Have premium service and music is on an off without me pausing it....

Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular off line streaming please.Thanks!

Casual Listener

Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular o...

MattSuda

Spotify Star

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Spotify at my Iphone

Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?

Newbie

  Why when I try to connect to my spotify account in my iphone do not recognize the account?    Do I have to create another account for my Iphone and Ipad? 

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Saved Music/Songs Not Syncing Between Devices

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...

Newbie

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...

745 Views

0 replies

1 likes

  • 745 Views
  • 0 replies
  • 1 likes

I deleted my liked from radio play list

How do I get it back because I'm getting tired of having to manually put it on a playlist.

Newbie

How do I get it back because I'm getting tired of having to manually put it on a playlist.

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Spotify issue

New phone & spotify won't let me in says I already have account with this email what do I do

Casual Listener

New phone & spotify won't let me in says I already have account with this email what do I do

Schamberger03

Casual Listener

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Spotify won't sync local files from my iTunes playlist to my iphone 6 plus

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...

Casual Listener

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac   I have added several files in my iTunes playlist (2 paid albums from 3rd ...

jbscaf

Newbie

2123 Views

3 replies

0 likes

  • 2123 Views
  • 3 replies
  • 0 likes

Solved!! Chromecast

Hello, anyone having problems casting spotify on their chromecast?

Casual Listener

Hello, anyone having problems casting spotify on their chromecast?

lessak

Newbie

1195 Views

5 replies

0 likes

  • 1195 Views
  • 5 replies
  • 0 likes

"songs" dont sync when locked (and even not afterwards)

Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...

Newbie

Hi,   the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...

955 Views

0 replies

0 likes

  • 955 Views
  • 0 replies
  • 0 likes

Multi devices

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...

Casual Listener

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...

Tracihamm

Casual Listener

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Solved!! Songs cannot be played

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...

Casual Listener

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...

livenlove13

Casual Listener

1144 Views

3 replies

0 likes

  • 1144 Views
  • 3 replies
  • 0 likes

second search not allowing tracks to play

Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...

Casual Listener

Had been using spotify for months without much issues.  Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...

awcraig

Casual Listener

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes