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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243345 Views

27 replies

5 likes

  • 243345 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127025 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3067 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308262 Views

62 replies

16 likes

  • 308262 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132333 Views

19 replies

38 likes

  • 132333 Views
  • 19 replies
  • 38 likes

Is it possible to a genre

I would like to have a CCM genre - Contemporary Christian Music. Is it possible to add a genre or is there support for this?

Casual Listener

I would like to have a CCM genre - Contemporary Christian Music. Is it possible to add a genre or is there support for this?

mervspot

Casual Listener

799 Views

2 replies

0 likes

  • 799 Views
  • 2 replies
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Local Files on iphone

So i have my local files and they work fine on my desktop, but they don't seem to work on my phone. They show up but they're grayed out and my phone and computer are on the same wifi network. When I go to make playlists with these files available off...

Regular

So i have my local files and they work fine on my desktop, but they don't seem to work on my phone. They show up but they're grayed out and my phone and computer are on the same wifi network. When I ...

jballona

Regular

977 Views

4 replies

0 likes

  • 977 Views
  • 4 replies
  • 0 likes

Songs will not automatically download when switched to "available offline."

Hi,I have an issue with songs not automatically downloading when switched to "available offline." It just says waiting for download. All software and operating systems updates for iPad and Spotify are current. This problem occurs weather on 4G or WiF...

Newbie

Hi, I have an issue with songs not automatically downloading when switched to "available offline." It just says waiting for download. All software and operating systems updates for iPad and Spotif...

525 Views

0 replies

0 likes

  • 525 Views
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Spotify Connect Not Playing Offline Songs To Home Stereo

Here's the set up: Macbook Pro Laptop:- There is an MP3 file in a folder on the laptop.- Spotify PREMIUM account.- Spotify 'Local Files' folder set to view that MP3's folder location on the laptop. I.e. the MP3 can be seen in 'Local Files'.- A playli...

Casual Listener

Here's the set up:   Macbook Pro Laptop: - There is an MP3 file in a folder on the laptop. - Spotify PREMIUM account. - Spotify 'Local Files' folder set to view that MP3's folder location o...

novaf4

Casual Listener

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

Solved!! How to add songs to playlists whilst offline

Hi I think I used to be able to add songs to playlists whilst I was offline. I uninstalled Spotify on my iPhone to clear the cache. Installed the latest Spotify and cannot see the option of adding the song to a playlist whilst offline. The option app...

Casual Listener

Hi   I think I used to be able to add songs to playlists whilst I was offline. I uninstalled Spotify on my iPhone to clear the cache. Installed the latest Spotify and cannot see the option of ...

dshinks

Newbie

3548 Views

3 replies

0 likes

  • 3548 Views
  • 3 replies
  • 0 likes

says that there are two songs but only one song?

when I search for eg Ran-D - Fck Edm it says that there are two songs but when I open it, it is just a radio version I want to be able to play original mix. is it a bug?

Newbie

when I search for eg Ran-D - Fck Edm it says that there are two songs but when I open it, it is just a radio version I want to be able to play original mix. is it a bug?

385 Views

0 replies

0 likes

  • 385 Views
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Offline mode not listing offline music on iphone 5c

My offline mode does not show any of my offline content.Ive tried reinstalling the app and also tried switching the offline mode switch on and off, but I get nothing listed in the offline music tab in "your music".My iPhone 5c has about 3gb free spac...

Regular

My offline mode does not show any of my offline content. Ive tried reinstalling the app and also tried switching the offline mode switch on and off, but I get nothing listed in the offline music tab...

Stephilippe

Casual Listener

1400 Views

3 replies

0 likes

  • 1400 Views
  • 3 replies
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Don't have volume control

All of a sudden I no longer have the volume control in Spotify. I listen from my iPad and the control thing has been in the lower right corner ever since I first got Spotify several months ago. Went to turn the music up this am, and I no longer have ...

Casual Listener

All of a sudden I no longer have the volume control in Spotify. I listen from my iPad and the control thing has been in the lower right corner ever since I first got Spotify several months ago. Went ...

RSP

Casual Listener

1045 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Arranging the order of songs in a playlist

How do I arrange my songs in a playlist by artist on my Iphone? I did it on my computer, but the order didn't change on my phone. So how do I do it from my phone?

Visitor

How do I arrange my songs in a playlist by artist on my Iphone? I did it on my computer, but the order didn't change on my phone. So how do I do it from my phone?

seelahsee

Newbie

996 Views

2 replies

0 likes

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  • 2 replies
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Family Premium Online Streaming

We are looking at getting a premium family subscription, but only saw that offline streaming was available for multiple accounts. Would we also be able to stream online from our separate accounts?

Casual Listener

We are looking at getting a premium family subscription, but only saw that offline streaming was available for multiple accounts. Would we also be able to stream online from our separate accounts?

Bookfiend85

Casual Listener

394 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone doesn't sync all titles

I'm new at spotify and totally lost... Why all my titles available on my PC don't sync with my Iphone?! I have some, I don't have others... Please help

Newbie

I'm new at spotify and totally lost... Why all my titles available on my PC don't sync with my Iphone?! I have some, I don't have others... Please help 🙂

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
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Were Are my volume button?

Before my volyme button was in the corner to right, but now i can't find it. Now there is a symbol with two arrows pointing agaist each other insted.This is important for med because my iphone volume button does not work.

Visitor

Before my volyme button was in the corner to right, but now i can't find it. Now there is a symbol with two arrows pointing agaist each other insted. This is important for med because my iphone volu...

lukeandangela

Casual Listener

803 Views

3 replies

0 likes

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  • 3 replies
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IO9 iPhone6s

My Spotify keeps crashing when it starts up, I've tried reinstalling, nothing. Only works when in offline mode. Anyone got an idea to help me?

Visitor

My Spotify keeps crashing when it starts up, I've tried reinstalling, nothing. Only works when in offline mode. Anyone got an idea to help me?

1211 Views

0 replies

0 likes

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Spotify keeps crashing with brand new update

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Every single time. This is getting very irritating as I...

Casual Listener

Hi. I have the lastest version of spotify that was updated this morning sometime, August 10th. I was just listening to music last night, and now whenever I try opening spotify it keeps crashing. Ever...

doodlebugamy

Newbie

2910 Views

9 replies

2 likes

Account
Login
Other
Premium
Subscription
  • 2910 Views
  • 9 replies
  • 2 likes

I-Pod won't play in offline mode all of a sudden

I-Pod has been synced with network, laptop, etc. All fo a sudden it says "Track only Available Online." and, "This track is not synced and not available offline. Connect to a network and try again." I've reconnected to laptop to sync and I still get ...

Newbie

I-Pod has been synced with network,  laptop, etc.  All fo a sudden it says "Track only Available Online." and, "This track is not synced and not available offline.  Connect to a networ...

430 Views

0 replies

0 likes

  • 430 Views
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I added a bunch of albums on my iPhone to library and they do not sync to iPad

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPadSteps to reproduce the issue: Add a song on my iPhone, wait for days, nothing added on my phone syncs to my iPadWhen I add songs on my iPhon...

Casual Listener

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPad Steps to reproduce the issue: Add a song on my iPhone, wait for days, nothing adde...

387 Views

0 replies

0 likes

bug
  • 387 Views
  • 0 replies
  • 0 likes

Sync failure on mobile.

Hi my name is Firoh and i have a problem with syncronizing my playlists to offline.Brief description of the issue:Everytime i try and switch the "available offline" button it does nothing, i dont get any grey or green arrows indicating if its in proc...

Newbie

Hi my name is Firoh and i have a problem with syncronizing my playlists to offline. Brief description of the issue: Everytime i try and switch the "available offline" button it does nothing, i do...

610 Views

0 replies

1 likes

iphone
IPHONE 4
  • 610 Views
  • 0 replies
  • 1 likes

iOS App Version

Hi. I have recently upgraded to the iPhone 6S, and I have noticed something fairly strange with the iOS app my phone is running. My friend, who also has an iPhone 6S, has a different layout of the app then I do. The menus, song lists, and pretty much...

Newbie

Hi. I have recently upgraded to the iPhone 6S, and I have noticed something fairly strange with the iOS app my phone is running. My friend, who also has an iPhone 6S, has a different layout of the ap...

twodogsinthetub

Newbie

1039 Views

3 replies

0 likes

  • 1039 Views
  • 3 replies
  • 0 likes

Ford Sync / Applink not loading artists via iPhone

Brand new Ford Escape with the latest SYNC / Applink installed. When I connect Spotify through Applink, it only loads artists through the letter F. Because the Sync applink takes over the screen of spotify, it's impossible to access any artists later...

Regular

Brand new Ford Escape with the latest SYNC / Applink installed. When I connect Spotify through Applink, it only loads artists through the letter F. Because the Sync applink takes over the screen of s...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes