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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32498 Views

40 replies

9 likes

  • 32498 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96422 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1081 Views

0 replies

0 likes

iOS
  • 1081 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294284 Views

60 replies

15 likes

  • 294284 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124026 Views

19 replies

38 likes

  • 124026 Views
  • 19 replies
  • 38 likes

Solved!! different iphone interfaces between accounts

I have two different spotify accounts and these show up differently on my iphone app. See the two images below. Both are on my iphone, the only difference being the account that's logged in. The first, nicer looking, one with the icons is a temporary...

Casual Listener

  I have two different spotify accounts and these show up differently on my iphone app.   See the two images below. Both are on my iphone, the only difference being the account that's lo...

MattSuda

Spotify Star

1386 Views

2 replies

0 likes

  • 1386 Views
  • 2 replies
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spotify premium

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar

Newbie

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar  

MattSuda

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Accidentally deleted songs from playlist

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing.Is there anyway to recover them? is there a history or something?Finally, is there anyway to protect a playlist from this happing again?

Newbie

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing. Is there anyway to recover them? is there a history or something? Finally, is there a...

MattSuda

Spotify Star

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes

HELP!!!

Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.

Newbie

Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.

MattSuda

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Starred list

Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at the top as before. But on my computer it is as bef...

Casual Listener

Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at...

MattSuda

Spotify Star

940 Views

3 replies

1 likes

  • 940 Views
  • 3 replies
  • 1 likes

I paid for the premium college student discount

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?

Newbie

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says ...

MattSuda

Spotify Star

467 Views

2 replies

0 likes

  • 467 Views
  • 2 replies
  • 0 likes

iPhone issues

My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 with latest software.upgrades.

Regular

My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 ...

awoodenchair

Regular

1041 Views

5 replies

0 likes

  • 1041 Views
  • 5 replies
  • 0 likes

New iPhone 6s - CANNOT PLAY OFFLINE

I have a premium account and just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, but no downloading... I just get "WAITING TO DOWNLOAD" - ...

Regular

I have a premium account and  just upgrade my phone and now I cannot get any songs to download to my iPhone - to play offline. Have checked all my settings and everything seems as it should be, ...

kbrooksc

Community Legend

2441 Views

13 replies

0 likes

6s
iphone
play offline
  • 2441 Views
  • 13 replies
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Spotify Change Logs

Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they going to start listing what actually changed again,...

Roadie

Spotify used to list the actual changes with each update on the iOS AppStore, but lately it's just a generic message (like Facebook uses) telling you to just keep automatic updates enabled. Are they ...

639 Views

0 replies

4 likes

  • 639 Views
  • 0 replies
  • 4 likes

itunes playlist deleted by accident

I deleted my itunes playlist in spotify by accident. How do i recover it?

Newbie

I deleted my itunes playlist in spotify by accident. How do i recover it?

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Connect on IOS 9 and Philips SW750M

I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/iPad. The problem appeared when upgrading OS to iOS ...

Casual Listener

I am using Philips SW750M with IPhone 6plus having IOS 9.1 public beta. The same problem with IPad mini running iOS 9.0.2. You can see the speaker but it doesn't switch to it, only playing on phone/i...

567 Views

0 replies

0 likes

Connection issues
Philips
  • 567 Views
  • 0 replies
  • 0 likes

Solved!! Device won't show up but Spotify Connect works

Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be removed from Spotify for all I care) came problems came...

Regular

Since the new Spotify updates I keep getting problems. I'd rather have Spotify go back to the earlier versions where everything worked as expected. Especially since Spotify Connect (which may be remo...

ericthed

Newbie

2785 Views

2 replies

1 likes

  • 2785 Views
  • 2 replies
  • 1 likes

Connect on iOS 9

Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly

Newbie

Spotify connect isn't working on iOS 9 public beta 1 (with Pioneer receiver) airplay is working properly

Tapio75

Casual Listener

1154 Views

2 replies

0 likes

main-iOS
sub-ios9
  • 1154 Views
  • 2 replies
  • 0 likes

Iphone 4s stops playing my songs, and all playlists are gone

Hi,Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes.All my playlist are also gone, but i can still find them on my users account/recently listened to, and on my mac and ipad. What to do!I cant deal ...

Newbie

Hi, Everytime i use my spotify on my iphone, the song im listning to stopst playing after 1.30-2 minutes. All my playlist are also gone, but i can still find them on my users account/recently liste...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't play?

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s.I've tried updating Spotify thinking it could be a software update...

Casual Listener

My Spotify suddenly stopped playing through my aux cable in my car and still doesn't work. It plays through head phones but not through any external speakers plugged into my iPhone 5s. I've tried ...

Nickyb1988

Casual Listener

21478 Views

4 replies

1 likes

  • 21478 Views
  • 4 replies
  • 1 likes

Activity

I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must be? I know what the notification is, a friend has a...

Newbie

I have a notification on the Activity tab on the latest iPhone app, but when I click on activity, the window comes up saying that there is no recent activity, but I have a notification so there must ...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

All artists now show "0 songs" -- all my music is gone! :(

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem.I opened the all today and even continued my queue from last night, but when I clicked Artists I noticed everyone was listed as "0 songs". Clic...

Roadie

I had about 30GB of music downloaded to my iPhone. I browsed and played Spotify last night with no problem. I opened the all today and even continued my queue from last night, but when I clicked A...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Random Song Algorithm

Hi, This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating multiple times. After a day or two of listening to a radio you'r...

Newbie

Hi,   This complaint has been a long time coming so please forgive the tone of this message. Spotify random song playing algorithms are atrocious! When playing radio, songs keep repeating mult...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Got new phone. Won't let me sign in

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

Newbie

I just got a new iPhone 6s and I had an iPhone 5 with premium Spotify. It doesn't give me the option to log in to Spotify on my new phone it only says to upgrade to premium. Can somebody help

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Activity feed not working and missing profiles page

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941 On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does but with, what seems, a 5-10 minute delay on showing my fri...

Newbie

Currently using ios 8.4 iphone 6 plus. Spotify App version 4.1.0.941   On the spotify app the activity feed does not update at all with the profiles that I am following. On the Mac app it does...

1005 Views

0 replies

0 likes

  • 1005 Views
  • 0 replies
  • 0 likes