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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38210 Views

41 replies

10 likes

  • 38210 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103714 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299511 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126239 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Saved Music/Songs Not Syncing Between Devices

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...

Newbie

Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...

741 Views

0 replies

1 likes

  • 741 Views
  • 0 replies
  • 1 likes

I deleted my liked from radio play list

How do I get it back because I'm getting tired of having to manually put it on a playlist.

Newbie

How do I get it back because I'm getting tired of having to manually put it on a playlist.

357 Views

0 replies

0 likes

  • 357 Views
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  • 0 likes

Spotify issue

New phone & spotify won't let me in says I already have account with this email what do I do

Casual Listener

New phone & spotify won't let me in says I already have account with this email what do I do

Schamberger03

Casual Listener

541 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't sync local files from my iTunes playlist to my iphone 6 plus

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...

Casual Listener

My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac   I have added several files in my iTunes playlist (2 paid albums from 3rd ...

jbscaf

Newbie

2108 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Chromecast

Hello, anyone having problems casting spotify on their chromecast?

Casual Listener

Hello, anyone having problems casting spotify on their chromecast?

lessak

Newbie

1139 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

"songs" dont sync when locked (and even not afterwards)

Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...

Newbie

Hi,   the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...

948 Views

0 replies

0 likes

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Multi devices

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...

Casual Listener

Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...

Tracihamm

Casual Listener

514 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Songs cannot be played

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...

Casual Listener

This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...

livenlove13

Casual Listener

1122 Views

3 replies

0 likes

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  • 3 replies
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second search not allowing tracks to play

Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...

Casual Listener

Had been using spotify for months without much issues.  Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...

awcraig

Casual Listener

585 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cierre inesperado

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamenteYa lo desinstale varias veces y sigue pasando lo mismoPor favor ayuda

Casual Listener

Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamente Ya lo desinstale varias veces y sigue pasando lo mismo Por favor ayuda

375 Views

0 replies

1 likes

  • 375 Views
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  • 1 likes

Free stops after awhile

Can I listen for only so long (ie 30 mins) on free?

Newbie

Can I listen for only so long (ie 30 mins) on free?

262 Views

0 replies

0 likes

  • 262 Views
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Wrong email address on my account

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...

Newbie

I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...

MattSuda

Spotify Star

603 Views

1 replies

0 likes

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  • 1 replies
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paid for premium not working

I paid for 3 months of premium and my iPhone goes back and forth from free to premium

Newbie

I paid for 3 months of premium and my iPhone goes back and forth from free to premium

MattSuda

Spotify Star

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
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Solved!! different iphone interfaces between accounts

I have two different spotify accounts and these show up differently on my iphone app. See the two images below. Both are on my iphone, the only difference being the account that's logged in. The first, nicer looking, one with the icons is a temporary...

Casual Listener

  I have two different spotify accounts and these show up differently on my iphone app.   See the two images below. Both are on my iphone, the only difference being the account that's lo...

MattSuda

Spotify Star

1454 Views

2 replies

0 likes

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  • 2 replies
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spotify premium

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar

Newbie

comprei o spotify premim faz 2 dias pelo o boleto e nao libero ainda para mim usar  

MattSuda

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Accidentally deleted songs from playlist

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing.Is there anyway to recover them? is there a history or something?Finally, is there anyway to protect a playlist from this happing again?

Newbie

Is there any way to disable the swipe lef to delete? I've deleted several songs trying to skip the one playing. Is there anyway to recover them? is there a history or something? Finally, is there a...

MattSuda

Spotify Star

460 Views

1 replies

1 likes

  • 460 Views
  • 1 replies
  • 1 likes

HELP!!!

Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.

Newbie

Hey, I can't upgrade to premium. I've tried several times, I've uninstalled and reinstalled a few times but still had no luck upgrading. Anything I'm missing out?? Help would be much appreciated.

MattSuda

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Starred list

Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at the top as before. But on my computer it is as bef...

Casual Listener

Since they removed the starred playlist my list has changed the order in which the music come in. On my cellphone the list is now upside down and when I ad music it is placed in the bottom instead at...

MattSuda

Spotify Star

975 Views

3 replies

1 likes

  • 975 Views
  • 3 replies
  • 1 likes

I paid for the premium college student discount

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says I'm using spotify free how do I fix this?

Newbie

I payed for the college premium student discount for 12 months and I checked my bank account and it says you guys already charged me for it. The problem is that when I check my account it still says ...

MattSuda

Spotify Star

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

iPhone issues

My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 with latest software.upgrades.

Regular

My iPhone will only play one song at a time, this just started 2 weeks ago, I've tried every possible solution such as reinstalling the app(twice) and removing sync. I have premium account, iPhone 6 ...

awoodenchair

Regular

1096 Views

5 replies

0 likes

  • 1096 Views
  • 5 replies
  • 0 likes