Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32453 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96385 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425462 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294279 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My new iPad wants to log me into the wrong Facebook account. How do I change it to the correct Facebook account? I gave two Facebook accounts. I am a premium member.
My new iPad wants to log me into the wrong Facebook account. How do I change it to the correct Facebook account? I gave two Facebook accounts. I am a premium member.
268 Views
0 replies
0 likes
So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if this is related to the update, but seems like a bug...
So I just updated my Spotify app in my iPhone to version 4.2.0 and it looks like all the albums I had saved are gone from my iPhone app. I checked the web player and they're still there. Not sure if ...
Casual Listener
645 Views
1 replies
0 likes
Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't stop trying to download/sync my music for offline play. When I...
Spotify version 4.2.0.1025 on my iPhone 5s (9.0.2) Randomly one day this week Spotify started trying to sync all of my music for offline play. It slammed the storage on my phone and won't st...
299 Views
0 replies
0 likes
I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down something after it's been thumbs upped. What is going on? ...
I keep having songs play that are thumbs upped that I've never thumbs upped. This has happened several times in just a few days. Some of these songs I really dislike but you can't thumbs down somethi...
Newbie
1458 Views
4 replies
0 likes
I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos on tv and music but I cant do it with spotify. does anyo...
I used to conect my previous phone with android and played spotify with wifi direct (conected to tv wich is conected to home theater) but I have an iphone 6 now and I can conect and play photos...
Newbie
2452 Views
1 replies
0 likes
Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular off line streaming please.Thanks!
Two days ago music on spotify is on an off without me pausing it. Have logged into my account to unplugg from other devices and still doing it..... kindly advice what else to be done to fix regular o...
Spotify Star
526 Views
3 replies
0 likes
Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?
Why when I try to connect to my spotify account in my iphone do not recognize the account? Do I have to create another account for my Iphone and Ipad?
286 Views
0 replies
0 likes
Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, and it shows that I have no friend on my iPhone.Steps to...
Brief description of the issue: The songs that I'm saving on my iPhone is not showing up on my songs page for my Mac. Basically nothing syncs on my iPhone. I have even added a friend on my Mac, ...
718 Views
0 replies
1 likes
How do I get it back because I'm getting tired of having to manually put it on a playlist.
How do I get it back because I'm getting tired of having to manually put it on a playlist.
349 Views
0 replies
0 likes
New phone & spotify won't let me in says I already have account with this email what do I do
New phone & spotify won't let me in says I already have account with this email what do I do
Casual Listener
528 Views
1 replies
0 likes
My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd party site) i included 3 screenshots (2 from my mac and 1 from m...
My ocal files won't synch and kept on Pending..... I have the latest version of spotify on both my phone and mac I have added several files in my iTunes playlist (2 paid albums from 3rd ...
Newbie
2078 Views
3 replies
0 likes
Hello, anyone having problems casting spotify on their chromecast?
Hello, anyone having problems casting spotify on their chromecast?
Newbie
1097 Views
5 replies
0 likes
Hi, the following is driving me crazy:- I am listening to any music on my laptop (connected to internet)- when I find a cool song, I hit the "plus" button, to put it on my "songs" list so far, so good: song is added to my "songs" list on laptop - now...
Hi, the following is driving me crazy: - I am listening to any music on my laptop (connected to internet) - when I find a cool song, I hit the "plus" button, to put it on my "songs" list ...
936 Views
0 replies
0 likes
Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have.But when he is listening and I go get on to listen to mine ( he's at work. I'm home ) it turns his off or mine. Which ever is listen...
Is there anyway , for example. I have the premium. I added it to my husbands phone and mine. And another cell we have. But when he is listening and I go get on to listen to mine ( he's at work. I'm ...
Casual Listener
487 Views
1 replies
0 likes
This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album however the song's remained in grey text, i.e. they were...
This has never happened with other albums; I went to search for One Direction's Perfect EP on the app and it didn't show. So I googled it then opened it in the app. I was able to save the album howev...
Casual Listener
1103 Views
3 replies
0 likes
Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stoppedbehaving properly.Can search for one track - then add it to a play list.Often when I then seach f...
Had been using spotify for months without much issues. Starting creating more playlists on ipad tonight and after a while the seach functionality stopped behaving properly. Can search for on...
Casual Listener
570 Views
1 replies
0 likes
Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamenteYa lo desinstale varias veces y sigue pasando lo mismoPor favor ayuda
Hola tengo un galaxia s5 y desde hace varios días tengo problemas al intentar abrir el spotify se cierra inesperadamente Ya lo desinstale varias veces y sigue pasando lo mismo Por favor ayuda
368 Views
0 replies
1 likes
Can I listen for only so long (ie 30 mins) on free?
Can I listen for only so long (ie 30 mins) on free?
258 Views
0 replies
0 likes
I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account and I couldn't access my Spotify account, so I create...
I created a Spotify account, which was linked to my Facebook account, so months ago and then I upgraded to Spotify Premium as part of my phones billing contract. I then deleted my Facebook account an...
Spotify Star
589 Views
1 replies
0 likes
I paid for 3 months of premium and my iPhone goes back and forth from free to premium
I paid for 3 months of premium and my iPhone goes back and forth from free to premium
Spotify Star
392 Views
1 replies
0 likes
