Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243341 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127021 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452674 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308253 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on the left). But the song is not played on the bose. All manu...
I use my iphone to play music on my Bose Soundtouch via Spotify Connect. When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on t...
Newbie
3733 Views
7 replies
4 likes
When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enabled rarely. One time out of 5 I start the radio, they...
When I play a radio from my playlist in the Web Player, I always seem to have the option to vote on songs (thumbs up / down). However, in the updated iPad app, these buttons only appears / are enable...
Newbie
6378 Views
8 replies
6 likes
Hi. I use Spotify premium on my home Sonos system and it works fine. My problem is that I am unable to access Spotify on my iPhone 5 to stream in my car or use at work. I've uninstalled Spotify on my iPhone and then powered down the iphone and reinst...
Hi. I use Spotify premium on my home Sonos system and it works fine. My problem is that I am unable to access Spotify on my iPhone 5 to stream in my car or use at work. I've uninsta...
Community Legend
1274 Views
3 replies
0 likes
My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as we are midway through November) it also will not al...
My Spotify Premium account deactivated itself despite automatic renewal being active. In my iTunes subscription page it says that my subscription begins and ends on the 3rd of December (a problem as ...
Community Legend
760 Views
1 replies
0 likes
Spotify doesn't let me search music through mobiledata. It works fine when I got Wi-Fi on but it says that "there was an error" if I try to search with mobiledata. It only allows me to play songs from my playlist. I've allowed mobileconnection and ha...
Spotify doesn't let me search music through mobiledata. It works fine when I got Wi-Fi on but it says that "there was an error" if I try to search with mobiledata. It only allows me to play songs fro...
Casual Listener
752 Views
2 replies
0 likes
I have unintentionally deleted a song which i liked very much and i can't find it again. can i search for a deleted song of me or is there a register of the songs that i have listened to?
I have unintentionally deleted a song which i liked very much and i can't find it again. 😞 can i search for a deleted song of me or is there a register of the songs that i have listened to?
Community Legend
473 Views
1 replies
0 likes
On my IPad, radio from playlist does not work any more.Yesterday i have made a new playlist, and started a radio from it.Worked fine.Today notting.Got message" Sorry this station cannot be started"
On my IPad, radio from playlist does not work any more. Yesterday i have made a new playlist, and started a radio from it. Worked fine. Today notting. Got message" Sorry this station cannot be st...
Newbie
638 Views
1 replies
1 likes
Everytime I try to add new music it tells me "All filled up Friend, epic music collection". Originally when I started spotify I transfered 5k songs over from I Tunes. I have since deleted from my computer and device and know FOR SURE I have not reach...
Everytime I try to add new music it tells me "All filled up Friend, epic music collection". Originally when I started spotify I transfered 5k songs over from I Tunes. I have since deleted from my com...
Composer
1004 Views
1 replies
2 likes
I think I found THE solution to Spotify's horrible queue management. It's an app called Q.us:Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budtobudhttps://appsto.re/us/TswD0.iThe queue management it of...
I think I found THE solution to Spotify's horrible queue management. 😄 It's an app called Q.us: Q.us - Listen to Spotify, Deezer, Rdio and your favorite free music sources all in ONE app! by budt...
816 Views
0 replies
0 likes
Hi, I have a Pioneer VSX-923-K receiver that is enabled for Spotify Connect. I'm not sure when, but for some reason the iOS app won't allow me to stream to my receiver anymore. What do I need to do to get Spotify Connect to work again? Thanks, Jean-M...
Hi, I have a Pioneer VSX-923-K receiver that is enabled for Spotify Connect. I'm not sure when, but for some reason the iOS app won't allow me to stream to my receiver anymore. What do I n...
Casual Listener
3744 Views
6 replies
2 likes
I had no problems with this in the past, but dragging a track to the left does not queue it anymore in Spotify Premium. I do not get the notification that says "queued" and the song does not show up in the queue. Again, this worked yesterday but not ...
I had no problems with this in the past, but dragging a track to the left does not queue it anymore in Spotify Premium. I do not get the notification that says "queued" and the song does not show up ...
Not applicable
1134 Views
3 replies
0 likes
Ok... third time now that all my songs are completely vanished from my iphone. Every now and them sometinh trashy happens to spotify app and and have to redownload all my musics again... and it takes a lot of time that it's totally unreasonable, spec...
Ok... third time now that all my songs are completely vanished from my iphone. Every now and them sometinh trashy happens to spotify app and and have to redownload all my musics again... and it takes...
Newbie
573 Views
1 replies
0 likes
I have spotify on only 1 phone and my ps4. I have 20 go free on my phone, and yet Spotify won't allow me to download any playlists. I'm on wifi and out of offline mode. In the playlists, when I switch the playlist to 'offline mode' it turns back off ...
I have spotify on only 1 phone and my ps4. I have 20 go free on my phone, and yet Spotify won't allow me to download any playlists. I'm on wifi and out of offline mode. In the playlists, when I switc...
Casual Listener
1289 Views
2 replies
1 likes
Hi, the problem is as in the title. And I'm trying to follow all the existing suggestions: 1. Rebooted the iphone2. turned off the offline mode3. Re-log to facebook - I'm not using my fbook account with spotify4. Allow cellular data for spotify - THE...
Hi, the problem is as in the title. And I'm trying to follow all the existing suggestions: 1. Rebooted the iphone 2. turned off the offline mode 3. Re-log to facebook - I'm not us...
648 Views
0 replies
0 likes
As the title states, I cannot see my local files on my iPhone spotify app, or play any of my playlists, which all get stuck at "waiting to download". I have reinstalled the app, desktop app, and done most conceivable methods to solve this issue. I am...
As the title states, I cannot see my local files on my iPhone spotify app, or play any of my playlists, which all get stuck at "waiting to download". I have reinstalled the app, desktop app, an...
607 Views
0 replies
0 likes
This has happened twice to me since this weekend. I'll be listening to music and then my device will A) start playing random music and then when I try to switch it back, I wind up in some weird battle for control with other people's spotify. The last...
This has happened twice to me since this weekend. I'll be listening to music and then my device will A) start playing random music and then when I try to switch it back, I wind up in some weird battl...
480 Views
0 replies
0 likes
I recently upgraded my iPhone (4S) to iOS 9.1. I have a Spotify Premium account.After the upgrade I can not access the Spotify App - iPhone and iPad. Problem: I try to login on the Spotify mobile app anymore... Message: User name or password are wron...
I recently upgraded my iPhone (4S) to iOS 9.1. I have a Spotify Premium account. After the upgrade I can not access the Spotify App - iPhone and iPad. Problem: I try to login on the Spotify...
Newbie
807 Views
1 replies
0 likes
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be able to play songs on demand????
I've got an ipad which can play Spotify songs on demand for free. My android phone can only shuffle play songs, not play them on demand. I'm thinking of getting an ipod touch 6g, will it still be abl...
Spotify Star
504 Views
1 replies
0 likes
The first time when i installed the spotify on my iPhone, it was everything great and my spotify was black painted.. But when my premium trial was at the end i unistalled spotify and now i installed spotify again and i bought premium ... Why can't i ...
The first time when i installed the spotify on my iPhone, it was everything great and my spotify was black painted.. But when my premium trial was at the end i unistalled spotify and now i installed ...
Regular
1824 Views
12 replies
0 likes
