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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44146 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109841 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1689 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302202 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128125 Views

19 replies

38 likes

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  • 19 replies
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I need my money back!

i tried to sign up for the premium account with the student discount except I didn't know you have to be a college student, and it already took the money out of my bank account and I need to cancel it and get my money back!

Newbie

i tried to sign up for the premium account with the student discount except I didn't know you have to be a college student, and it already took the money out of my bank account and I need to cancel i...

JoeThomas

Community Legend

1226 Views

4 replies

0 likes

money
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Same 30 (ish) songs repeated from 500+ song playlist?

Hi, I have over 500 songs in my playlist and I have noticed, the same roughly 30 songs are playing. Does any one know how to stop this from happening? I'm listening on an iPhone 6S and I am a Spotify Premium member. It's starting to annoy me, that I ...

Visitor

Hi, I have over 500 songs in my playlist and I have noticed, the same roughly 30 songs are playing. Does any one know how to stop this from happening? I'm listening on an iPhone 6S and I am a Spotify...

martmitch

Newbie

827 Views

1 replies

2 likes

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Metadata over AirPlay not working

Using Spotify Premium with IPAD Air 2 and Yamaha A2020 Home Theater Receiver via AirPlay. Music works fine, but metadata is not transferring. IOS ver 9.0.2, Yamaha firmware is up to date. It used to work, but not now. Metadata does transfer from musi...

Casual Listener

Using Spotify Premium with IPAD Air 2 and Yamaha A2020 Home Theater Receiver via AirPlay.  Music works fine, but metadata is not transferring.  IOS ver 9.0.2, Yamaha firmware is up to date....

HighVoltage

Casual Listener

1271 Views

2 replies

0 likes

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Spotify premium won't play my songs online

For the last week spotify haven't been able to play any of my songs on my iPhone 6. I have a premium account and I have re-installed the app twice. When I open the app it plays one song and then it seems to "freeze". The other song can't be played an...

Newbie

For the last week spotify haven't been able to play any of my songs on my iPhone 6. I have a premium account and I have re-installed the app twice. When I open the app it plays one song and then it s...

11120902683

Newbie

988 Views

1 replies

0 likes

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Solved!! Radio not working

I am connected to the internet but radio stopped working on my iPhone. I uninstalled app & reinstalled. Still doesn't work. I have spotify premium.

Newbie

I am connected to the internet but radio stopped working on my iPhone. I uninstalled app & reinstalled. Still doesn't work. I have spotify premium.

MattSuda

Spotify Star

2158 Views

9 replies

0 likes

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Premium disappeared from account

With my phone network provider (vodafone) i had the option for either netflix or spotify as well as other things for the duration of my contract, i chose spotify as i was paying for it already and have used it for a year now with no problems most day...

Newbie

With my phone network provider (vodafone) i had the option for either netflix or spotify as well as other things for the duration of my contract, i chose spotify as i was paying for it already and ha...

MattSuda

Spotify Star

564 Views

1 replies

0 likes

Vodafone premium
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Spotify closing randomly

Just that simple, open spotify, hit play button and in a few seconds it stops playing the music and it closes but still on the app background.Already tried reinstalling, logging out and it only happens on the iphone. Someone facing the same problem?

Newbie

Just that simple,   open spotify, hit play button and in a few seconds it stops playing the music and it closes but still on the app background. Already tried reinstalling, logging out and it...

598 Views

0 replies

0 likes

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Unwanted content on playlist

When I was using spotify today after going back to free from premium, several new albums had been added to my playlist that I didn't add. I'm the only person who uses this phone. The albums added were explicit for bad language and not even remotely t...

Newbie

When I was using spotify  today after going back to free from premium, several new albums had been added to my playlist that I didn't add. I'm the only person who uses this phone. The albums add...

365 Views

0 replies

0 likes

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Connect not showing available devices (iOS/Windows)

Hi my connect just stopped working earlier tonight. I have an iPhone 6 and a Windows 10 PC. This is the first time Ive had this problem it worked early in the day and for many days and weeks before. I havent changed anything on either device. I reins...

Newbie

Hi my connect just stopped working earlier tonight. I have an iPhone 6 and a Windows 10 PC. This is the first time Ive had this problem it worked early in the day and for many days and weeks before. ...

StefDriver

Casual Listener

4200 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Playlists no longer available offline after updating iPad app

Hi,I am a Premium user who just updated the Spotify iPad app this evening. After I did so, I noticed that all of the playlists I previously had available for offline listening are no longer able to be listened to offline. I was able to re-download a ...

Newbie

Hi, I am a Premium user who just updated the Spotify iPad app this evening. After I did so, I noticed that all of the playlists I previously had available for offline listening are no longer able to...

504 Views

0 replies

0 likes

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Apple Bluetooth with spotify

I have an IPhone 6 with iOS 9, and wireless headphones, and I used Spotify with both those electronics. Just today, when I started playing a song, it played nothing ,then the second time, a weird noise came out! This is also happening with wired head...

Newbie

I have an IPhone 6 with iOS 9, and wireless headphones, and I used Spotify with both those electronics. Just today, when I started playing a song, it played nothing ,then the second time, a weird noi...

422 Views

0 replies

0 likes

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Help me unfollow please

Can someone help me unfollow "Digster Sweden" and "Topsify"? Someone working with Spotify Support? I unfollow them and they disappear from my Activity feed. But they keep re-appearing as if I am following them under Activity every time I restart Spot...

Casual Listener

Can someone help me unfollow "Digster Sweden" and "Topsify"? Someone working with Spotify Support?   I unfollow them and they disappear from my Activity feed. But they keep re-appearing a...

478 Views

0 replies

0 likes

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Solved!! Swipes are not working

Swipes avaliable for use in the playlist, which worked correctly all the time, are not working now. I can't add a song to a queue (it's not a local playlist, just a usual one). Nothing happens at all, when I try to swipe a song left or right. I don't...

Regular

Swipes avaliable for use in the playlist, which worked correctly all the time, are not working now. I can't add a song to a queue (it's not a local playlist, just a usual one). Nothing happens a...

Olka_mk

Regular

1005 Views

3 replies

1 likes

  • 1005 Views
  • 3 replies
  • 1 likes

Solved!! Is there a way to see on which mobile devices offline playlists are used?

I'm pretty sure I'm using the "offline available" function on not more then 3 devices (2x ipod, 1x iphone 6). Yet, each time I pick one of these devices, I get a notification that I'm using the function on more then 3 devices and that all my offline ...

Casual Listener

I'm pretty sure I'm using the "offline available" function on not more then 3 devices (2x ipod, 1x iphone 6). Yet, each time I pick one of these devices, I get a notification that I'm using the funct...

Nico

Community Legend

596 Views

1 replies

0 likes

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  • 1 replies
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You can only use spotify abroad for 14 days

Hi! I live in Finland but I created my account in Spain. I came back couple months ago and today Spotify told me that 'Login failed You can use Spotify abroad for 14 days'. Can you please change my location to Finland so I can use my Spotify again?

Newbie

Hi! I live in Finland but I created my account in Spain. I came back couple months ago and today Spotify told me that 'Login failed You can use Spotify abroad for 14 days'. Can you please change my l...

MaryS

Roadie

930 Views

1 replies

0 likes

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How to switch off 'Swipe Delete' on Iphone?!

Every once in a while i accidently swipe a bit to the left on my iphone accidiently and delete songs.. Due to my high number of songs its hard to always go through and find what i deleted!Is there a way to switch off the swipe delete on iphone?Or a w...

Casual Listener

Every once in a while i accidently swipe a bit to the left on my iphone accidiently and delete songs.. Due to my high number of songs its hard to always go through and find what i deleted! Is ther...

435 Views

0 replies

1 likes

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Silverstein

Wtf happened to the first few albums from Silverstein? I went to listen to discovering the waterfront today and it wasn't there. Neither was arrivals and departures. Where is my music going?

Newbie

Wtf happened to the first few albums from Silverstein? I went to listen to discovering the waterfront today and it wasn't there. Neither was arrivals and departures. Where is my music going?

Nico

Community Legend

558 Views

1 replies

0 likes

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  • 1 replies
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Downloading a playlist onto phone with local files

I have made a playlist on my computer with some songs from iTunes because spotify does not have them, and i am trying to transfer it onto my phone. All of the songs that were avalible on spotify have loaded but the ones that were a local file are gre...

Casual Listener

I have made a playlist on my computer with some songs from iTunes because spotify does not have them, and i am trying to transfer it onto my phone. All of the songs that were avalible on spotify have...

jonasherdegen

Community Legend

1237 Views

4 replies

0 likes

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  • 4 replies
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Spotify not working on Iphone 5

SInce ywo weeks, I am having problems with spotify free on my Iphone app. It does not play any song (shuffle mode, when on-line, from any playlist or other source) and the ad to upgrade to premium pop up.Spotify works on my Mac.

Newbie

SInce ywo weeks, I am having problems with spotify free on my Iphone app. It does not play any song (shuffle mode, when on-line, from any playlist or other source) and the ad to upgrade to premium po...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes