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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 42523 Views
  • 15 replies
  • 36 likes
  • 42523 Views
  • 15 replies
  • 36 likes

Solved!! AirPlay update / iOS 8 issues

When I minimise the Spotify app on iPhone while its playing music, AppleTV loses connection and the sound fades out. This did not happen before I updated to iOS 8 and the latest ATV software. <br><br>Anyone else having similar problems? A...

  • Casual Listener
  • When I minimise the Spotify app on iPhone while its playing music, AppleTV loses connection and the sound fades out. This did not happen before I updated to iOS 8 and the latest ATV software. &am...
  • tacoe
  • Casual Listener
  • 35068 Views
  • 60 replies
  • 8 likes
  • 35068 Views
  • 60 replies
  • 8 likes

Sharing Issue

I've been trying to share some music with a few of my friends on my iPhone, but it's not allowing me to. If I put their username in, it doesn't show up. Another question I have is, can I share music with anyone or does the other person have to be fol...

  • Newbie
  • I've been trying to share some music with a few of my friends on my iPhone, but it's not allowing me to. If I put their username in, it doesn't show up. Another question I have is, can I share music ...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Solved!! Remove BMW Connected

How do I remove the connection between Spotify and BMW Connected??? I tried to delete the phone from my BMW system and also delete the BMW Connected app from the phone, but when I connect the phone to the car via USB it still thinks it should use BMW...

  • Music Fan
  • How do I remove the connection between Spotify and BMW Connected??? I tried to delete the phone from my BMW system and also delete the BMW Connected app from the phone, but when I connect the phone t...
  • krusnof
  • Newbie
  • 25781 Views
  • 12 replies
  • 4 likes
  • 25781 Views
  • 12 replies
  • 4 likes

Spotify Settings With Airplay + Airplay Delays

Hey ya'll. Three things: 1. Spotify on my iPad mini2, using Airplay - when I click 'Settings' two options are greyed out: Social (not important) and Playback. How come Playback is not available? I'd quite like to see that. If I use Spotify Connect th...

  • Casual Listener
  • Hey ya'll.   Three things:   1. Spotify on my iPad mini2, using Airplay - when I click 'Settings' two options are greyed out: Social (not important) and Playback. How come Playback is n...
  • Uva81uy
  • Newbie
  • 1080 Views
  • 1 replies
  • 0 likes
  • 1080 Views
  • 1 replies
  • 0 likes

Spotify on Bose SoundWave

I have connected Spotify from my laptop to my Bose soundWave System. I have the free version of Spoitfy. My son hooked up Spotify to the Bose through his father's paid account (he is using an iPhone 6) I now get both his father's music and his. How d...

  • Newbie
  • I have connected Spotify from my laptop to my Bose soundWave System. I have the free version of Spoitfy. My son hooked up Spotify to the Bose through his father's paid account (he is using an iPhone ...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Solved!! looping playlist

Hi, I really want my playlist to play once but it loops. My repeat button is off. I've tried turning it on and off and logging out then back in. Is this a bug or?

  • Casual Listener
  • Hi, I really want my playlist to play once but it loops. My repeat button is off. I've tried turning it on and off and logging out then back in. Is this a bug or?
  • jean3601
  • Community Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Not downloading

I have a premium account and my music isn't downloading to offline mode

  • Casual Listener
  • I have a premium account and my music isn't downloading to offline mode
  • ShannaB21
  • Casual Listener
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Password error

Every time i try to reset my password after clicking the email, a message pops up saying my form has expired. What does this mean?

  • Newbie
  • Every time i try to reset my password after clicking the email, a message pops up saying my form has expired. What does this mean?
  • Nico
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Third device

i have a premium account but the third device (IPod Touch) wont allow for offline listening. how can i resolve this.

  • Newbie
  • i have a premium account but the third device (IPod Touch) wont allow for offline listening.   how can i resolve this.
  • jean3601
  • Community Legend
  • 246 Views
  • 1 replies
  • 1 likes
  • 246 Views
  • 1 replies
  • 1 likes

[Desktop] Restore Option to Edit Local File Information

Hi people!I got a problem with my local files, i got some sesions played by me and i try to add as offline in my Iphone so one of them is imposible to sync. I can add another sesions but this one. What can be the problem?Thank you!

  • Newbie
  • Hi people! I got a problem with my local files, i got some sesions played by me and i try to add as offline in my Iphone so one of them is imposible to sync. I can add another sesions but this one. ...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

local files from pc greyed out for playback on iphone. local files list on iphone empty

WIn 7, Iphone 4s. Spotify Premium With the newest version of Spotify I can finally control some music on my iphone from my computer. However, most local files won't play on the iphone from the computer. They are simply greyed out in the artist and al...

  • Casual Listener
  • WIn 7, Iphone 4s. Spotify Premium   With the newest version of Spotify I can finally control some music on my iphone from my computer. However, most local files won't play on the iphone from t...
  • clee94
  • Newbie
  • 1619 Views
  • 10 replies
  • 0 likes
  • 1619 Views
  • 10 replies
  • 0 likes

Re: Upgraded phones lost premium

Sounds like this should be in the ios forum, not android. Also make sure you are logging in south the same account that has premium (i.e an email login rather than Facebook). To check try logging in on a pc at Spotify.com/account

  • Community Legend
  • Sounds like this should be in the ios forum, not android. Also make sure you are logging in south the same account that has premium (i.e an email login rather than Facebook). To check try logging...
  • winniexred
  • Newbie
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Spotify and Ford Sync / My Ford Touch

I currently have a spotify premium account with my music on my iPhone 5 in offline playlist. I recently purchased a 2013 Ford Fusion with My Ford Touch and Sony audio system. Since my new car purchase a month ago I have been able to stream over bluet...

  • Casual Listener
  • I currently have a spotify premium account with my music on my iPhone 5 in offline playlist. I recently purchased a 2013 Ford Fusion with My Ford Touch and Sony audio system. Since my new car purchas...
  • akasamischu
  • Newbie
  • 2325 Views
  • 1 replies
  • 0 likes
  • 2325 Views
  • 1 replies
  • 0 likes

Can't log in

Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,

  • Newbie
  • Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,
  • Nico
  • Community Legend
  • 386 Views
  • 3 replies
  • 0 likes
  • 386 Views
  • 3 replies
  • 0 likes

Volume goes to max by itself and gets stuck (iOS 7.1)

On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volu...

  • Casual Listener
  • On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even b...
  • llananon
  • Newbie
  • 3892 Views
  • 3 replies
  • 1 likes
  • 3892 Views
  • 3 replies
  • 1 likes

I have a wife connection but it does not let me search for new music can you help me pls

Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?

  • Newbie
  • Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?
  • DasPeter
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Offline's Broken

I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below)I have tried reinstalling, turning off my phone, loging in and out but no success.What should i do? I seriously ...

Broken Spotify.JPG
  • Casual Listener
  • I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below) I have tried reinstalling, turning off my phone, login...
  • DasPeter
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

my songs are deleted freqeuently

i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and again. i dont understand. how can i fix? i use thr...

  • Newbie
  • i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Songs not added from Desktop to iPod/iPhone/iPad

Hello Spotify, I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offline option. But this strange issue is happening everytime i ...

screenshot.33.jpg screenshot.33.jpg IMG_0011[1].PNG IMG_0010[1].PNG
  • Newbie
  • Hello Spotify,   I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offl...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Student discount error

I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my school details a different way?

  • Visitor
  • I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my scho...
  • Nico
  • Community Legend
  • 382 Views
  • 1 replies
  • 1 likes
  • 382 Views
  • 1 replies
  • 1 likes