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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32666 Views

40 replies

9 likes

  • 32666 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96621 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1087 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294340 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124046 Views

19 replies

38 likes

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  • 19 replies
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"Waiting to Download"

I just got a Kindle Fire and loaded Spotify and downloaded a few playlists. All of the sudden today those playlists are now not downloaded offline. When I try to switch them to offline mode all it tells me is "Waiting to Download" and nothing. Iphone...

Newbie

I just got a Kindle Fire and loaded Spotify and downloaded a few playlists. All of the sudden today those playlists are now not downloaded offline. When I try to switch them to offline mode all it te...

Morgadon

Roadie

1486 Views

1 replies

1 likes

waiting to download
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Musik im Hintergrund abspielen

Es funktioniert nicht mehr Musik abzuspielen während man was anderes tut, geschweige denn wenn man die tastensperre rein macht. Premium hab ich

Newbie

Es funktioniert nicht mehr Musik abzuspielen während man was anderes tut, geschweige denn wenn man die tastensperre rein macht. Premium hab ich 😞

Drej

Newbie

3909 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! Deleted Apple ID

I deleted my apple Id and now I can't unsubscribe to spotify premium

Regular

I deleted my apple Id and now I can't unsubscribe to spotify premium

vellaroberta28

Regular

2910 Views

9 replies

0 likes

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  • 0 likes

iOS 9

whenever i add songs to my music on my iphone, it doesn't update the songs on my ipad without me having to go in and manually adding the same songs on my ipad. is there anyway to get them to update at the same time? the same thing happens when i dele...

Visitor

whenever i add songs to my music on my iphone, it doesn't update the songs on my ipad without me having to go in and manually adding the same songs on my ipad. is there anyway to get them to update a...

270 Views

0 replies

0 likes

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Spotify v4.0.0.919 UI bugs

After updating to 4.0, I noticed the player UI is missing a top bar and the "Device Available" text on the bottom within the album art screen is poorly aligned. This happens whenever you launch the app with the top of the defaut iOS UI having a large...

Music Fan

After updating to 4.0, I noticed the player UI is missing a top bar and the "Device Available" text on the bottom within the album art screen is poorly aligned. This happens whenever you launch the a...

MattSuda

Spotify Star

624 Views

1 replies

0 likes

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  • 1 replies
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iOS 9 update

Hi. I've recently updated my i6 to iOS 9. My Spotify keeps glitching; pausing, unpausing & skipping tracks without my input. I've installed the latest Spotify update but this hasn't helped. Is this a known fault???

Casual Listener

Hi. I've recently updated my i6 to iOS 9. My Spotify keeps glitching; pausing, unpausing & skipping tracks without my input. I've installed the latest Spotify update but this hasn't helped. Is th...

MattSuda

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Refund

I need a refund on my account. I canceled Spotify a week before the renewal. How can I call? To

Newbie

I need a refund on my account. I canceled Spotify a week before the renewal. How can I call? To

MattSuda

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

30 DAYS OFFLINE PERIOD EXPIRED

Hi everybody!Can i get back offline again after the 30 days period has expired? And how can i do it?Thank you!

Casual Listener

Hi everybody! Can i get back offline again after the 30 days period has expired? And how can i do it? Thank you!

MattSuda

Spotify Star

1416 Views

1 replies

0 likes

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  • 1 replies
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Off line mode won't play albums unless refreshed every 24 hours

I'm using an iPod Touch 4th generation running iOS 6.1.4 I've got about 30 albums downloaded and about 10 playlists. All the albums and playlists are set to "ON' for off line listening. After about 24 hours, my albums show no music available, however...

Newbie

I'm using an iPod Touch 4th generation running iOS 6.1.4   I've got about 30 albums downloaded and about 10 playlists.   All the albums and playlists are set to "ON' for off line listenin...

MattSuda

Spotify Star

342 Views

1 replies

0 likes

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  • 1 replies
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1 month free trial in Spotify App

Hello and my question is, why is the 1 month subscription trial only available on the Spotify website and not available on the Spotify iOS app? I do remember there was an option to do this at one point but now all I see in the app is a option to join...

Newbie

Hello and my question is, why is the 1 month subscription trial only available on the Spotify website and not available on the Spotify iOS app? I do remember there was an option to do this at on...

MattSuda

Spotify Star

715 Views

1 replies

0 likes

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  • 1 replies
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Spotify premium not working

Same old story that's been going on for years with Spotify, according to google. Paid for Spotify premium with my credit card, and my account still says Free 24 hours later. None of the troubleshooting worked; none of the people I emailed were helpfu...

Newbie

Same old story that's been going on for years with Spotify, according to google. Paid for Spotify premium with my credit card, and my account still says Free 24 hours later. None of the troubleshooti...

Pete

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
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My Starred tracks have gone! How can I get them back?

Went on the Spotify app and my Starred tracks have gone. I do have a seperate Starred playlist with about 2200 songs on, but that's an old one. Please could someone help? Thanks.

Newbie

Went on the Spotify app and my Starred tracks have gone. I do have a seperate Starred playlist with about 2200 songs on, but that's an old one. Please could someone help? Thanks.

MattSuda

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Offline mode, songs in albums..

Hi how do u know how many songs are in the albums u download for offline use. I have a load of stuff downloaded but the albums show one or to songs, I want to know how many songs are in that album.Thanks

Roadie

Hi how do u know how many songs are in the albums u download for offline use. I have a load of stuff downloaded but the albums show one or to songs, I want to know how many songs are in that album. ...

325 Views

0 replies

0 likes

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Solved!! When Spotify will be compatible with Siri?

Apple released the API to do it but Spotify not update the app yet to add this feature.

Newbie

Apple released the API to do it but Spotify not update the app yet to add this feature. 😕

MattSuda

Spotify Star

837 Views

1 replies

0 likes

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Spotify looks different than everybody else's!

My IOS spotify seems to look different than anybody else I know. We are all on the latest spotify update but it seems my left menu screen only has a black background and theirs cycle through different images behind the text. I am a bit disappointed b...

Newbie

My IOS spotify seems to look different than anybody else I know. We are all on the latest spotify update but it seems my left menu screen only has a black background and theirs cycle through differen...

MattSuda

Spotify Star

1408 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I get my iPhone6 to sync with spotify and download a playlist for offline use?

I am a premium member. I've been using spotify forever. I can't figure out how to get the offline playlist function to work. This is exactly what I'm doing - Macbook Pro is turned on and wifi is on. iPhone6 is turned on with same wifi on and cellular...

Casual Listener

I am a premium member. I've been using spotify forever. I can't figure out how to get the offline playlist function to work. This is exactly what I'm doing - Macbook Pro is turned on and wifi is on. ...

rotorheadjustin

Casual Listener

437 Views

2 replies

0 likes

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Spotify is now so slow on my Ipad 2 that is nearly unusuable

I had a similar problem with my 4s and upgrading Spotify. I have an IPad Air 2, running iOS 7 - and I had auto-updates on. I should of turned it off. Previously, spotify was a little slow but still pretty usuable - now it takes maybe 20-30 seconds to...

Casual Listener

I had a similar problem with my 4s and upgrading Spotify.   I have an IPad Air 2, running iOS 7 - and I had auto-updates on.  I should of turned it off.  Previously, spotify was a li...

855 Views

0 replies

4 likes

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  • 4 likes

Limiting What Playlists Are available

Hi I have a restaurant which we use spotify in as our main source of music. However even after creatng several playlists, the staff still take it upon them selves to adjust the music to what they prefer to listen to. I know this is a long shot but I ...

Newbie

Hi    I have a restaurant which we use spotify in as our main source of music. However even after creatng several playlists, the staff still take it upon them selves to adjust the music t...

Nico

Community Legend

331 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes