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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85737 Views
  • 19 replies
  • 38 likes
  • 85737 Views
  • 19 replies
  • 38 likes

Please help me

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but witho...

  • Newbie
  • Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to c...
  • jean3601
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

  • Newbie
  • Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was tryin...
  • jean3601
  • Community Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • cant
    iphone
    Login
  • 670 Views
  • 1 replies
  • 0 likes

Solved!! iPhone and iPod question

Hinew here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an iPod Touch, can I store my spotify on it and listen offline without a wi...

  • Casual Listener
  • Hi new here but had spotify for about a year or so.   Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline?   Question 2....with an i...
  • 3littlebirdz
  • Casual Listener
  • 2750 Views
  • 4 replies
  • 0 likes
  • 2750 Views
  • 4 replies
  • 0 likes

Unable to play 1 track on one pirticular iPhone

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not play on the iPhone when controlled from thr MAC.

  • Casual Listener
  • My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not pl...
  • DasPeter
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Playlist shuffle

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting the songs that I'm tired of hear. is there something...

  • Newbie
  • I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting t...
  • 5ch4f
  • Newbie
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

iOS app shows negative number of people followed and 0 playlists

Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont know if it is related, but in the windows web player I cant even see...

  • Casual Listener
  • Hey!   In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some.   Dont...
  • Tinox
  • Casual Listener
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Solved!! Unable to sync local files

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyone have a solution? This is really frustrating!

  • Casual Listener
  • Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyon...
  • kevnguyen30
  • Casual Listener
  • 645 Views
  • 3 replies
  • 0 likes
  • 645 Views
  • 3 replies
  • 0 likes

Local files won't sync to iPhone 6

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which I've followed those instructions to no avail. I've also d...

  • Casual Listener
  • So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play.  When I try, I get an error telling me how to sync them, which ...
  • XeroTheHero
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Songs change while playing

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

  • Newbie
  • Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Bluetooth Metadata not transmitting from iPhone 6 to Pioneer Z150BH

Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated. I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't transmit the metadata when the iPhone is paired via bluetooth....

  • Casual Listener
  • Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated.   I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't tr...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes

spotify don't work

when I try to use my spotify without wifi the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line and I can't use it i got an iphone 4S with ios 9

  • Newbie
  • when I try to use my spotify without wifi  the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line  and I can't use it &nbs...
  • Ambivalence
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Shuffle misses out songs and starts halfway through track list

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning of the playlist with shuffle off, I can skip back ...

  • Casual Listener
  • When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning...
  • H_pitch
  • Casual Listener
  • 654 Views
  • 1 replies
  • 0 likes
  • 654 Views
  • 1 replies
  • 0 likes

Bought premium from iTunes.

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

  • Newbie
  • Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???
  • dsa_7
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

I Have premium and stay free

I pay 7.99 us and stay free, please help me

  • Newbie
  • I pay 7.99 us and stay free, please help me
  • dsa_7
  • Roadie
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Updating offline content iPhone 5s

Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remove tracks/albums here and there I don't like. Question is, do...

  • Casual Listener
  • Can't seem to find a definitive answer to this:   I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remov...
  • Fishtaco
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Multiple playlists in play queue

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this issue?

  • Casual Listener
  • Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times.   Anybody else having this ...
  • herr_josua81
  • Newbie
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Syncing from my phone

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

  • Newbie
  • I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?
  • user-removed
  • Not applicable
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!! Search broken on iPad in iOS 9.0?

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

  • Music Fan
  • Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?
  • mcnaugha
  • Music Fan
  • 613 Views
  • 2 replies
  • 0 likes
  • 613 Views
  • 2 replies
  • 0 likes

Having to re-download songs every few days

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The available offline box is also checked. Any fixes??

  • Newbie
  • I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The av...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes