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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

265609 Views

57 replies

14 likes

  • 265609 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

168557 Views

507 replies

108 likes

  • 168557 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112774 Views

19 replies

38 likes

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  • 19 replies
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share same account in different IOS Device

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device change and we both listen the same, please let me know ...

Newbie

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device chan...

user-removed

Not applicable

472 Views

1 replies

0 likes

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  • 1 replies
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I purchased Spotify premium but it still says I'm on free

Hello, I purchased premium about a week ago with ITunes and it still isn't working. I did all the instructions Spotify gives, but still nothing works. I don't know what to do, please help.

Newbie

Hello,   I purchased premium about a week ago with ITunes and it still isn't working. I did all the instructions Spotify gives, but still nothing works. I don't know what to do, please help.&n...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Are video ads loaded over cellular or cached from the last time the device was on WiFi?

I don't mind the ads, but I would assume that video ads would consume a decent amount of data if loaded over cellular.

Casual Listener

I don't mind the ads, but I would assume that video ads would consume a decent amount of data if loaded over cellular.

TimA1

Newbie

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Payment

I have used my card to sign up for the premium of 12$ a month and it has been charging me double monthly in the last 3 months it has charged me 42$ over the limit I need to get that money back!!!

Newbie

I have used my card to sign up for the premium of 12$ a month and it has been charging me double monthly in the last 3 months it has charged me 42$ over the limit I need to get that money back!!!

MichaelW

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Weird spotify glitch ???

Recently my spotify app on my ipad has been acting super weird. Music won't play, my starred list only says 'loading', none of my playlists will appear. My friend let me use their account but that changed nothing. On my computer and phone everything ...

Casual Listener

Recently my spotify app on my ipad has been acting super weird. Music won't play, my starred list only says 'loading', none of my playlists will appear. My friend let me use their account but that ch...

Cmdrinkblot

Casual Listener

1172 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't get Spotify to work on my vans Bluetooth

My phone shows the little pointing down arrow next to each song is grey and not green so won't play songs through my van Bluetooth but my iPhone is connected Help please

Newbie

My phone shows the little pointing down arrow next to each song is grey and not green so won't play songs through my van Bluetooth but my iPhone is connected Help please

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Bought premium actavation fail

hi, I have recently subscribed to Spotify premium today and after I bought it it said "activation fail". I bought this though the mobile device and it still has not recognized my purchase. On the desktop it will recognize my purchase though. I have t...

Casual Listener

hi, I have recently subscribed to Spotify premium today and after I bought it it said "activation fail". I bought this though the mobile device and it still has not recognized my purchase. On the des...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Solved!! Cannot download Spotify app iPhone 6s

Hi,I recently purchased an iPhone 6s, backed up my old 5s via iCloud and successfully restored it on new iPhone. All the apps downloaded apart from Spotify, I have tried to delete it as the little app logo had been generated but it would keep telling...

Casual Listener

Hi, I recently purchased an iPhone 6s, backed up my old 5s via iCloud and successfully restored it on new iPhone. All the apps downloaded apart from Spotify, I have tried to delete it as the littl...

grxce_5sos

Casual Listener

18825 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Nya appen fungerar inte.

Hej. Jag har preminum och använder spotify i min iphone, när jag uppdaterade till den nyaste uppdateringen så kan jag inte öppna appen och använda den, allt bara stängs ner. Det fungerar på datorn, jag vill gärn kunna lyssna i min mobil också. Vad sk...

Newbie

Hej. Jag har preminum och använder spotify i min iphone, när jag uppdaterade till den nyaste uppdateringen så kan jag inte öppna appen och använda den, allt bara stängs ner. Det fungerar på dato...

Proppen199802

Newbie

7821 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Syncing with iPod Classic

I am trying to sync Spotify on my MacBook Pro to my iPod Classic via the iPod's USB cable. But Spotify won't recognize that the iPod is even there. I know I can only sync local files, that is ok that's all I want. I have synced this iPod with spotify...

Newbie

I am trying to sync Spotify on my MacBook Pro to my iPod Classic via the iPod's USB cable. But Spotify won't recognize that the iPod is even there. I know I can only sync local files, that is ok that...

773 Views

0 replies

0 likes

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Recently Played list contents disappeared

I noticed over the weekend -- at least twice -- that all the entries in my "recently played" list (the list of recnetly played playlists and albums in the "your library" view, below playlists, stations, songs, etc.) were gone. The list would repopula...

Music Fan

I noticed over the weekend -- at least twice -- that all the entries in my "recently played" list (the list of recnetly played playlists and albums in the "your library" view, below playlists, statio...

Larry-Person

Music Fan

1346 Views

4 replies

0 likes

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  • 4 replies
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I bought premium but it still says free

I have tried all of the advice on the website and the Spotify solutions page but nothing works. Can you please help me. I have reinstalled the add, logged in and out, checked the name on the receipt. Everything.

Casual Listener

I have tried all of the advice on the website and the Spotify solutions page but nothing works. Can you please help me. I have reinstalled the add, logged in and out, checked the name on the receipt....

Daniel

Community Legend

650 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify stops playing

For about a month now my Spotify will stop in the middle of playing a song for no reason. It is happening on multiple devices. When I'm listening I have to hit play again about 3 times and it doesn't matter if it's offline or online and nobody else h...

Newbie

For about a month now my Spotify will stop in the middle of playing a song for no reason. It is happening on multiple devices. When I'm listening I have to hit play again about 3 times and it doesn't...

jean3601

Community Legend

753 Views

1 replies

0 likes

Music
streaming
  • 753 Views
  • 1 replies
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Cannot sign in

I can't get my account back on because it says that I already have an account with the email. So after that I clicked reset password, made a new one, followed the link, and clicked sign out of all devices. I get the pop up that I'm signed out and go ...

Newbie

I can't get my account back on because it says that I already have an account with the email. So after that I clicked reset password, made a new one, followed the link, and clicked sign out of all de...

jean3601

Community Legend

596 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist offline

I have premium but can not play my list offline.. Can you help me? Please call me?

Casual Listener

I have premium but can not play my list offline.. Can you help me? Please call me?

KjetilLinda

Casual Listener

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Unable to select song

Hi, so i downloaded spotify on both my ipad and iphone with the same account. On my ipad, i can easily select a song that i want to play, but on my iphone i can only shuffle play and can't choose a specific song that i want to play. Is there any way ...

Newbie

Hi, so i downloaded spotify on both my ipad and iphone with the same account. On my ipad, i can easily select a song that i want to play, but on my iphone i can only shuffle play and can't choose a s...

Daniel

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Adding Local Files to Spotify

Is this feature not available anymore???I've been using Spotify since 2011 and this was the feature that made me stay with them and not Rdio or any other music service that was coming out at the time. Fast forward to 2015 and it seems that this featu...

Newbie

Is this feature not available anymore??? I've been using Spotify since 2011 and this was the feature that made me stay with them and not Rdio or any other music service that was coming out at the ti...

668 Views

0 replies

1 likes

Loca Files
Music
  • 668 Views
  • 0 replies
  • 1 likes

Can't see my playlist in iPhone6

After accepting the last conditions, I can no longer see my playlist under "my music" in my iPhone.I've tried to synchronize it again with my MacBook, but nothing Please, any idea?

Casual Listener

After accepting the last conditions, I can no longer see my playlist under "my music" in my iPhone. I've tried to synchronize it again with my MacBook, but nothing 😞 Please, any idea?

467 Views

0 replies

0 likes

  • 467 Views
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How to tell where Spotify is storing songs

Just got Spotify and am trying Premium. I have a HTC M8 running Lollipop and I have a 64GB SD card. I've read that upon installation, Spotify will determine the optimal storage location for files that are available for offline playback. This leads me...

Newbie

Just got Spotify and am trying Premium. I have a HTC M8 running Lollipop and I have a 64GB SD card. I've read that upon installation, Spotify will determine the optimal storage location for files tha...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes