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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271671 Views

58 replies

14 likes

  • 271671 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172359 Views

507 replies

108 likes

  • 172359 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114892 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

App skips to next track before end

Hi all. I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying!I've reinstalled the app and have gapless playback turned off but the issue persists. It seems r...

Newbie

Hi all.   I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying! I've reinstalled the app and have ...

324 Views

0 replies

0 likes

  • 324 Views
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premium

I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have premium. I tried deleting the app and signing in ag...

Newbie

I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have ...

605 Views

0 replies

1 likes

premium doesnt work
  • 605 Views
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  • 1 likes

Spotify for iOS V 4.0

The last couple of updates haven't shown the release notes, so it's more trial and error now. I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) there is a A-Z scale on the right hand side of the screen (to...

Visitor

The last couple of updates haven't shown the release notes, so it's more trial and error now.   I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) t...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

can't play local files on ipad

I have done a sync with spotify and my local files are appearing but they are greyed out. How can I play them. I am connected to wifi on ipad and laptop but the songs dont become playable.I created a playlist and dropped them into it from local files...

Casual Listener

I have done a sync with spotify and my local files are appearing but they are greyed out.  How can I play them.  I am connected to wifi on ipad and laptop but the songs dont become playable...

diskoteca80

Newbie

1252 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music photo

İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i cant see musics image and name under the screen

Casual Listener

İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i ...

ataunsal

Casual Listener

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Spotify on iphone will not open

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works. Any solution? I already deleted and installed it three times. I also shut down and restarted my iphone. But I still can not get Sp...

Regular

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works.  Any solution? I already deleted and installed it three times. I also sh...

Amyjro

Newbie

2899 Views

18 replies

2 likes

  • 2899 Views
  • 18 replies
  • 2 likes

Solved!! Can't sync local music to iPhone

Hello, I can no longer get my local music (songs not available on spotify) to sync to my iphone so I can listen to them from there. Is this still supported or am I doing something wrong? While on the same network, I added the music to a local playlis...

Casual Listener

Hello, I can no longer get my local music (songs not available on spotify) to sync to my iphone so I can listen to them from there. Is this still supported or am I doing something wrong?   Whi...

bgaumond

Casual Listener

831 Views

2 replies

0 likes

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  • 2 replies
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Resetting password

It says the form has expired for resetting password. I tried twice

Newbie

It says the form has expired for resetting password. I tried twice

476 Views

0 replies

0 likes

Password reset
  • 476 Views
  • 0 replies
  • 0 likes

Offline Sync -> Premium User

Problem: itunes songs on my spotify playlist will not sync on my phone. On the phone the instructions to get these sync are something on the lines of this: 1. Make sure you are on the same wifi network, 2.launch spotify on the computer the song is st...

Regular

Problem: itunes songs on my spotify playlist will not sync on my phone. On the phone the instructions to get these sync are something on the lines of this: 1. Make sure you are on the same wifi netwo...

cyan

Regular

1004 Views

4 replies

0 likes

  • 1004 Views
  • 4 replies
  • 0 likes

Password Reset

I'm trying to reset my password via an email link but every time I submit my new password it is telling me the page has expired even though I'm completing it within 1 minute of receiving the email

Newbie

I'm trying to reset my password via an email link but every time I submit my new password it is telling me the page has expired even though I'm completing it within 1 minute of receiving the email

Zekemydog

Newbie

600 Views

1 replies

0 likes

Password reset
  • 600 Views
  • 1 replies
  • 0 likes

Is cellular data used when songs/playlists saved

When using Spotify premium there is the option to save songs and playlists for offline. If I am offline and I do not toggle the offline mode switch under settings to ON does the Spotify app play the saved copy or use cellular data to stream music

Newbie

When using Spotify premium there is the option to save songs and playlists for offline. If I am offline and I do not toggle the offline mode switch under settings to ON does the Spotify app play the ...

477 Views

0 replies

0 likes

  • 477 Views
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Waiting to Download Offline Tracks

HELP!So for some reason my local files no longer sinc to my ipod. They have done so in the past albeit it did not always happen instantly I would just restart spotify on both devices a few times and eventually it would kick in. But now none of my loc...

Newbie

HELP! So for some reason my local files no longer sinc to my ipod. They have done so in the past albeit it did not always happen instantly I would just restart spotify on both devices a few times an...

2356 Views

0 replies

5 likes

local files
Local files for Spotify Mobile
local files on iphone
local files sync
  • 2356 Views
  • 0 replies
  • 5 likes

share same account in different IOS Device

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device change and we both listen the same, please let me know ...

Newbie

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device chan...

user-removed

Not applicable

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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I purchased Spotify premium but it still says I'm on free

Hello, I purchased premium about a week ago with ITunes and it still isn't working. I did all the instructions Spotify gives, but still nothing works. I don't know what to do, please help.

Newbie

Hello,   I purchased premium about a week ago with ITunes and it still isn't working. I did all the instructions Spotify gives, but still nothing works. I don't know what to do, please help.&n...

417 Views

0 replies

0 likes

  • 417 Views
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Are video ads loaded over cellular or cached from the last time the device was on WiFi?

I don't mind the ads, but I would assume that video ads would consume a decent amount of data if loaded over cellular.

Casual Listener

I don't mind the ads, but I would assume that video ads would consume a decent amount of data if loaded over cellular.

TimA1

Newbie

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Payment

I have used my card to sign up for the premium of 12$ a month and it has been charging me double monthly in the last 3 months it has charged me 42$ over the limit I need to get that money back!!!

Newbie

I have used my card to sign up for the premium of 12$ a month and it has been charging me double monthly in the last 3 months it has charged me 42$ over the limit I need to get that money back!!!

MichaelW

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Weird spotify glitch ???

Recently my spotify app on my ipad has been acting super weird. Music won't play, my starred list only says 'loading', none of my playlists will appear. My friend let me use their account but that changed nothing. On my computer and phone everything ...

Casual Listener

Recently my spotify app on my ipad has been acting super weird. Music won't play, my starred list only says 'loading', none of my playlists will appear. My friend let me use their account but that ch...

Cmdrinkblot

Casual Listener

1193 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't get Spotify to work on my vans Bluetooth

My phone shows the little pointing down arrow next to each song is grey and not green so won't play songs through my van Bluetooth but my iPhone is connected Help please

Newbie

My phone shows the little pointing down arrow next to each song is grey and not green so won't play songs through my van Bluetooth but my iPhone is connected Help please

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Bought premium actavation fail

hi, I have recently subscribed to Spotify premium today and after I bought it it said "activation fail". I bought this though the mobile device and it still has not recognized my purchase. On the desktop it will recognize my purchase though. I have t...

Casual Listener

hi, I have recently subscribed to Spotify premium today and after I bought it it said "activation fail". I bought this though the mobile device and it still has not recognized my purchase. On the des...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Solved!! Cannot download Spotify app iPhone 6s

Hi,I recently purchased an iPhone 6s, backed up my old 5s via iCloud and successfully restored it on new iPhone. All the apps downloaded apart from Spotify, I have tried to delete it as the little app logo had been generated but it would keep telling...

Casual Listener

Hi, I recently purchased an iPhone 6s, backed up my old 5s via iCloud and successfully restored it on new iPhone. All the apps downloaded apart from Spotify, I have tried to delete it as the littl...

grxce_5sos

Casual Listener

18999 Views

18 replies

0 likes

  • 18999 Views
  • 18 replies
  • 0 likes