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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44222 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110052 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1691 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302250 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128155 Views

19 replies

38 likes

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Paid for Spotify but I still have the free version

Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something before it happens? I've had Spotify premium before...

Casual Listener

Hi! So this morning I had paid for Spotify premium and it took my money out of my account and all but I still have the free version. Is there something I'm doing wrong or does it need to do something...

jean3601

Community Legend

377 Views

1 replies

0 likes

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Solved!! Spotify iOS on iPhone crashes every time

All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message: Browse is not available while in offline mode. When I last used the app about 3 days ago, it was not in offline mode. I do have one playlist th...

Casual Listener

All of a sudden, my Spotify on iPhone crashes on launch. Before it crashes, it briefly gives this message:   Browse is not available while in offline mode.   When I last used the ap...

rotten881

Regular

2126 Views

12 replies

0 likes

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Speicherplatzbelegung IPHONE

Hallo zusammen,bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand eine Idee warum? Natürlich kann ich die wieder löschen ...

Newbie

Hallo zusammen, bei der Installation von Spotify belegt die APP ca. 450MB Speicherplatz. OHNE offlinespeicherung vergrössert sich dieser Platz nach kurzer Benutzungszeit auf über 2 GB. Hat jemand ei...

398 Views

0 replies

0 likes

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iOS 9 - Missing Stations

I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6. I've logged out of the app on my phone, rebooted the device, logged back in and it still says I have no stations.

Casual Listener

I'm a new user, on iOS 9, and I've successfully made stations on both my mac machines, but they do not show up on my iPhone 6.  I've logged out of the app on my phone, rebooted the device, logge...

MattSuda

Spotify Star

696 Views

3 replies

0 likes

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Track Cut Short if Cross-Fade is On

If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track.I am on iOS build 4.0.0.919

Newbie

If cross-fade is on and no track is queued to be played next, the track abruptly ends at the point where it would have begun to cross-fade to the next track. I am on iOS build 4.0.0.919

500 Views

0 replies

0 likes

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"Waiting to Download"

I just got a Kindle Fire and loaded Spotify and downloaded a few playlists. All of the sudden today those playlists are now not downloaded offline. When I try to switch them to offline mode all it tells me is "Waiting to Download" and nothing. Iphone...

Newbie

I just got a Kindle Fire and loaded Spotify and downloaded a few playlists. All of the sudden today those playlists are now not downloaded offline. When I try to switch them to offline mode all it te...

Morgadon

Roadie

1513 Views

1 replies

1 likes

waiting to download
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Musik im Hintergrund abspielen

Es funktioniert nicht mehr Musik abzuspielen während man was anderes tut, geschweige denn wenn man die tastensperre rein macht. Premium hab ich

Newbie

Es funktioniert nicht mehr Musik abzuspielen während man was anderes tut, geschweige denn wenn man die tastensperre rein macht. Premium hab ich 😞

Drej

Newbie

3934 Views

1 replies

2 likes

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Solved!! Deleted Apple ID

I deleted my apple Id and now I can't unsubscribe to spotify premium

Regular

I deleted my apple Id and now I can't unsubscribe to spotify premium

vellaroberta28

Regular

3045 Views

9 replies

0 likes

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iOS 9

whenever i add songs to my music on my iphone, it doesn't update the songs on my ipad without me having to go in and manually adding the same songs on my ipad. is there anyway to get them to update at the same time? the same thing happens when i dele...

Visitor

whenever i add songs to my music on my iphone, it doesn't update the songs on my ipad without me having to go in and manually adding the same songs on my ipad. is there anyway to get them to update a...

287 Views

0 replies

0 likes

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Spotify v4.0.0.919 UI bugs

After updating to 4.0, I noticed the player UI is missing a top bar and the "Device Available" text on the bottom within the album art screen is poorly aligned. This happens whenever you launch the app with the top of the defaut iOS UI having a large...

Music Fan

After updating to 4.0, I noticed the player UI is missing a top bar and the "Device Available" text on the bottom within the album art screen is poorly aligned. This happens whenever you launch the a...

MattSuda

Spotify Star

663 Views

1 replies

0 likes

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iOS 9 update

Hi. I've recently updated my i6 to iOS 9. My Spotify keeps glitching; pausing, unpausing & skipping tracks without my input. I've installed the latest Spotify update but this hasn't helped. Is this a known fault???

Casual Listener

Hi. I've recently updated my i6 to iOS 9. My Spotify keeps glitching; pausing, unpausing & skipping tracks without my input. I've installed the latest Spotify update but this hasn't helped. Is th...

MattSuda

Spotify Star

422 Views

1 replies

0 likes

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  • 1 replies
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Refund

I need a refund on my account. I canceled Spotify a week before the renewal. How can I call? To

Newbie

I need a refund on my account. I canceled Spotify a week before the renewal. How can I call? To

MattSuda

Spotify Star

374 Views

1 replies

0 likes

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  • 1 replies
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30 DAYS OFFLINE PERIOD EXPIRED

Hi everybody!Can i get back offline again after the 30 days period has expired? And how can i do it?Thank you!

Casual Listener

Hi everybody! Can i get back offline again after the 30 days period has expired? And how can i do it? Thank you!

MattSuda

Spotify Star

1448 Views

1 replies

0 likes

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  • 1 replies
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Off line mode won't play albums unless refreshed every 24 hours

I'm using an iPod Touch 4th generation running iOS 6.1.4 I've got about 30 albums downloaded and about 10 playlists. All the albums and playlists are set to "ON' for off line listening. After about 24 hours, my albums show no music available, however...

Newbie

I'm using an iPod Touch 4th generation running iOS 6.1.4   I've got about 30 albums downloaded and about 10 playlists.   All the albums and playlists are set to "ON' for off line listenin...

MattSuda

Spotify Star

365 Views

1 replies

0 likes

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  • 1 replies
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1 month free trial in Spotify App

Hello and my question is, why is the 1 month subscription trial only available on the Spotify website and not available on the Spotify iOS app? I do remember there was an option to do this at one point but now all I see in the app is a option to join...

Newbie

Hello and my question is, why is the 1 month subscription trial only available on the Spotify website and not available on the Spotify iOS app? I do remember there was an option to do this at on...

MattSuda

Spotify Star

743 Views

1 replies

0 likes

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Spotify premium not working

Same old story that's been going on for years with Spotify, according to google. Paid for Spotify premium with my credit card, and my account still says Free 24 hours later. None of the troubleshooting worked; none of the people I emailed were helpfu...

Newbie

Same old story that's been going on for years with Spotify, according to google. Paid for Spotify premium with my credit card, and my account still says Free 24 hours later. None of the troubleshooti...

Pete

Roadie

442 Views

1 replies

0 likes

  • 442 Views
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My Starred tracks have gone! How can I get them back?

Went on the Spotify app and my Starred tracks have gone. I do have a seperate Starred playlist with about 2200 songs on, but that's an old one. Please could someone help? Thanks.

Newbie

Went on the Spotify app and my Starred tracks have gone. I do have a seperate Starred playlist with about 2200 songs on, but that's an old one. Please could someone help? Thanks.

MattSuda

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
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Offline mode, songs in albums..

Hi how do u know how many songs are in the albums u download for offline use. I have a load of stuff downloaded but the albums show one or to songs, I want to know how many songs are in that album.Thanks

Roadie

Hi how do u know how many songs are in the albums u download for offline use. I have a load of stuff downloaded but the albums show one or to songs, I want to know how many songs are in that album. ...

341 Views

0 replies

0 likes

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Solved!! When Spotify will be compatible with Siri?

Apple released the API to do it but Spotify not update the app yet to add this feature.

Newbie

Apple released the API to do it but Spotify not update the app yet to add this feature. 😕

MattSuda

Spotify Star

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes