Spotify Premium on iPhone plays but no sound!

[Flost]

Hello, I have a premium account since Feb 2013, using it nearly daily on my iPhone 4s, always worked well and loved it. Now, it's a couple of weeks that at the beginning the songs started playing and the went mute, now it just won't work at all. It looks like it plays fine, but it's completely mute. Ringtone and iTunes work well.

Tried to reboot the phone and re-installing spotify but nothing at all, always the same issue. It happened with earphones too. I didn't change my phone in the meanwhile, so everything has been the same since. Can anybody help with this, please?

Thanks very much

Federica

[Joe]

Hi are you getting this on both streamed and downloaded music? Did you reset the device by holding the Home and Lock buttons for 10 seconds or so?