Help Wizard

Step 1


Spotify Radio

Spotify Radio

I have the premium subsription on an iphone 5s, running ios 7.0.2 and have had the subscription for about a year now, and the radio function is not working, the screen comes up blank and does not allow me to search either. I have tried contacting customer service via twitter and email and have not responded. I would hate to have to start using pandora or itunes radio instead of spotify because I really like the playlist service, but I use it primarily for the radio function. Anyone have any answers?

1 Reply

Hey @ced9946 🙂 


Would you be able to try all of the steps in the iOS troubleshooting guide and see if they can get you up and running again? 



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