Spotify crashes intermittently after 1 minute

[Tharayman]

Plan

Premium

Country

Norway

Device

Iphone 12

My Question or Issue

Spotify closes down after +/- 1 minute if I put the screen to rest. Does not matter if the song is online or offline.

If I keep the screen awake the issue goes away. 

[Alex]

Hey there @Tharayman,

Thanks for the post.

Can you try toggling Background App refresh On/ Off and see if that makes a difference?

Cheers.

[Tharayman]

I was not aware of this option, so I did not try it. Re-installing the app resolved the issue. I should perhaps have mentioned that it was a «migration» from an Iphone 11, not a clean install.

[Alex]

Hey @Tharayman,

Thanks for the post.

Glad to hear that the clean reinstallation solved the issue 🙂

Don't hesitate to reach out again if you have questions.

Cheers.