Spotify crashes when trying to remove playlist folder

[RobinGroeneveld]

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even though I never moved them there.

I've been able to succesfully remove the content residing within that particular playlist folder except for one other folder. Whenever I try to remove any of those two folders, the app crashes.

I've tried re-installing Spotify on my iPhone as well as on my iPad without any luck.

If possible, I would like to have my Spotify 'reset'.

[Nautilus]

Hi,

for anyone interested I got my issue solved (quite fast) by opening a support case:

https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact

It was surprisingly hard to find the place to open it...:)