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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

143073 Views

503 replies

108 likes

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  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99814 Views

19 replies

38 likes

  • 99814 Views
  • 19 replies
  • 38 likes

View Playlists at Album Level

I am on my 30 day free trial (currently paying MOG). I am very impressed with the scope of catalog and the quality of the Radio function. The only thing possibly preventing me from making the switch at the end of the trial is that there is no way to ...

Regular

I am on my 30 day free trial (currently paying MOG).  I am very impressed with the scope of catalog and the quality of the Radio function.  The only thing possibly preventing me from making...

LtMunst

Regular

1110 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! premium not working on iphone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? last premium order id: 76591768015

Newbie

Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? &nb...

meahtenoha

Spotify

44900 Views

117 replies

0 likes

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Premium user synced songs wont play offline on IPAD

Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for all songs but will not play offline. Please help

Newbie

Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for al...

680 Views

0 replies

0 likes

  • 680 Views
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Track Only Available Online

I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error?

Regular

I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error? 

Goodman

Spotify Legend

6346 Views

46 replies

4 likes

  • 6346 Views
  • 46 replies
  • 4 likes

playlist not syncing offline on iPhone

Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help. I get the grey arrows advising it is synching however, nothing happens!! Please help

Casual Listener

Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help.  I get the grey arrows advising it is synching however...

davykay1

Casual Listener

491 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Very Slow Downloading/ Sync Playlists after upgrade to Iphone 5

HI all, I'm just wondering if there's anything I can do to increase my downloading speed. I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it takes forever (1 song = 10-15 minutes). I have tried this on multiple WI...

Casual Listener

HI all,   I'm just wondering if there's anything I can do to increase my downloading speed.  I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it take...

gdbspotify

Casual Listener

2027 Views

3 replies

0 likes

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  • 3 replies
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Premium account

I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?

Newbie

I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?

Peter__

Community Legend

245 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify don't update info on lockscreen!

Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played!Using the latest version on my iPhone 5 with iOS 6.0.2...

Newbie

Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played! Using the latest version on my iPhone 5 with iOS 6.0.2...

Nnelg

Regular

288 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! FIX YOUR FREAKNG IPHONE APP!

When I see this message 50 times in a row, "This track is not synced and not available offline. Connect to a network and try again. OK" It makes me angry. I'm Superfly T.N.T., I'm the Guns of the Navarone! OK! I get it. I need to check my online conn...

Casual Listener

When I see this message 50 times in a row, "This track is not synced and not available offline.  Connect to a network and try again.  OK"  It makes me angry.  I'm Superfly T.N.T.,...

alphabrandon

Casual Listener

654 Views

4 replies

0 likes

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  • 4 replies
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iPhone not recognising Premium

Hi Rorey, My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you help me?Best, EBEBEB

Newbie

Hi Rorey,   My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you...

EKSA224

Casual Listener

1633 Views

8 replies

0 likes

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  • 8 replies
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being charged $10/month for premium and unable to use it on my phone.

I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help me either log in to my iphone with the spotify prem...

Newbie

I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help ...

Peter__

Community Legend

305 Views

1 replies

0 likes

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  • 1 replies
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Playlist sync issues

I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyone know how to fix this issue?

Newbie

I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyon...

280 Views

0 replies

0 likes

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Transfer Spotify musiic to ITunes

I love Spotify and most of my music is on it and my library is getting larger. I also have ITunes and Mobile Apps that use ITunes for the background music (Runkeeper and Couchto5K). Since my ITunes library is smaller, I would like to transfer my Spot...

Newbie

I love Spotify and most of my music is on it and my library is getting larger.  I also have ITunes and Mobile Apps that use ITunes for the background music (Runkeeper and Couchto5K).  Since...

Peter__

Community Legend

1476 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Sync problems with Premium account.

Hello! For some reason my playlists does not sync to my iPhone even though I have a Premium account. It only syncs my local files. Can someone please tell me whats wrong? It says that it is syncing until all my local files are synced and then it goes...

Newbie

Hello! For some reason my playlists does not sync to my iPhone even though I have a Premium account. It only syncs my local files. Can someone please tell me whats wrong? It says that it is synci...

Vexual

Newbie

824 Views

2 replies

0 likes

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  • 2 replies
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Cannot sync even single song to offline from Spotify to iPhone

Hi I have seen many posts about syncing but hope someone can help. New premium account and I have setup a playlists as a test but when I try and make any track offline it does nothing. When I check in each playlist all I have is 0 of 1 track synced. ...

Newbie

Hi   I have seen many posts about syncing but hope someone can help.   New premium account and I have setup a playlists as a test but when I try and make any track offline it does n...

386 Views

0 replies

1 likes

  • 386 Views
  • 0 replies
  • 1 likes

Playlists not syncing

Hi, I have a premium account and today for some reason the sync to 'available offline' has stopped working on all my devices (iPhone, Ipad and I have just also tried my laptop - this said 'There was a problem with the Spotify server' but didn't give ...

Newbie

Hi,   I have a premium account and today for some reason the sync to 'available offline' has stopped working on all my devices (iPhone, Ipad and I have just also tried my laptop - this said ...

437 Views

0 replies

0 likes

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syncing 7th gen ipod nano with spotify

the subject basically explains the issue. i've bought the new ipod nano but i can't seem to figure out how to sync it with spotify (my 6th gen ipod nano works just fine though) nor to i find any information on that topic online. thank you for your he...

Casual Listener

the subject basically explains the issue. i've bought the new ipod nano but i can't seem to figure out how to sync it with spotify (my 6th gen ipod nano works just fine though) nor to i find any info...

Goodman

Spotify Legend

72205 Views

33 replies

11 likes

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  • 33 replies
  • 11 likes

playlist won't play while online with ipod 5

I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I still can't olay playlist??? Please help!!

Newbie

I just got the ipod 5th gen and spotify app. I WAS able to listen to my playlist in the car but now I am not! It says I must be a premium menber. BUT I am currently at home, wifi is on and I sti...

Peter__

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Purchased premium (not unlimited) and iPad won't recognize but iPhone will. Help?

Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but not on my iPad. I uninstalled and reinstalled spoti...

Newbie

Just purchased premium on an existing account. I double checked the receipt to make sure I didn't accidentally purchase unlimited. Definitely premium. I can access premium services on my iPhone, but ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes