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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243102 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126632 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308108 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132261 Views

19 replies

38 likes

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  • 19 replies
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Viewing Top Tracks on iPad app

Hi, I am premium member using the iPad app and can't seem to view my own top tracks, do I need to activate this somewhere? Many thanks! Lindsey

Newbie

Hi,    I am premium member using the iPad app and can't seem to view my own top tracks, do I need to activate this somewhere?   Many thanks!   Lindsey

310 Views

0 replies

1 likes

  • 310 Views
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Spotify radio stops and starts playing every few seconds on iPhone 4 over G3

Hi all, This has just started and is really really annoying !! I have tried the fix i.e. delete the app - reboot iPhone - re install the App no good I also quit all push notifications and gapless play is anyon else haing this problem ?? I have the la...

Regular

Hi all, This has just started and is really really annoying !! I have tried the fix i.e. delete the app - reboot iPhone - re install the App no good I also quit all push notifications and gap...

xenia2012

Regular

1247 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Limited length of messages?

Hey guys,when I wanted to share a track with a friend of mine (we're both using Facebook to login) I noticed that there's a limit regarding the length of the message: My messages may not exceed 128 characters or I cannot send it. It's 2013 and this i...

Newbie

Hey guys, when I wanted to share a track with a friend of mine (we're both using Facebook to login) I noticed that there's a limit regarding the length of the message: My messages may not exceed 1...

445 Views

0 replies

0 likes

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IPod - I have a premium membership but spotify is saying my 'trial' is over???

I am unable to access synced music offline on my Ipod since the Spotify app says my free 30 day trial is over, however I have a premium membership. This problem does not extend to my laptop or iPhone which are working fine. How do I fix the problem?

Casual Listener

I am unable to access synced music offline on my Ipod since the Spotify app says my free 30 day trial is over, however I have a premium membership.   This problem does not extend to my lapto...

Peter__

Community Legend

478 Views

3 replies

0 likes

  • 478 Views
  • 3 replies
  • 0 likes

Forgot password -

I have a Spotify Premium abb. I have used Spotfy on my PC and now i wish to use it on my Iphone 5. I have installed it on my phone and asked for username and password. I cant fint my password. I payed with card and i cant remember ta have received a ...

Newbie

I have a Spotify Premium abb. I have used Spotfy on my PC and now i wish to use it on my Iphone 5. I have installed it on my phone and asked for username and password. I cant fint my password. I pa...

Liam

Community Legend

724 Views

1 replies

0 likes

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  • 1 replies
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Spotify not working despite active account

Spotify won't work despite having an active account. Everytime I select a track it says I need Premium when I'm a paid up unlimited member. Have tried reinstalling the app and still no joy. Any ideas would be greatly appreciated.

Newbie

Spotify won't work despite having an active account. Everytime I select a track it says I need Premium when I'm a paid up unlimited member.  Have tried reinstalling the app and still no joy. &...

Peter__

Community Legend

366 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Certain tracks won't play on iPhone

Some tracks from the Josh Garrels album "Love & War & The Sea In Between" won't play on my iPhone. They work fine on my desktop, and show up black on playlist on phone yet they just won't play. I have them downloaded also for offline play. I tried re...

Newbie

Some tracks from the Josh Garrels album "Love & War & The Sea In Between" won't play on my iPhone.  They work fine on my desktop, and show up black on playlist on phone yet they just won...

271 Views

0 replies

0 likes

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Solved!! Can I listen to my star track (which is public) at the same time someone else is?

While listening to my "star" playlist on Spotify, the playback stopped and I got the message: "Spotify stopped because this account is being used by someone else". Then I noticed in place of where my name appears under the playlist title it said "by ...

Regular

  While listening to my "star" playlist on Spotify, the playback stopped and I got the message: "Spotify stopped because this account is being used by someone else".  Then I noticed in pl...

motwins22

Regular

773 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

cant login to premium account.. worked this morning

Worked fine this morning.. now only radio works.. says I have a premium account.

Newbie

Worked fine this morning.. now only radio works.. says I have a premium account.

Liam

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Can't stream

Had premium for got to switch credit cards so it got canceled and now I just reneed it and now I can't stream music says I need to upgrade which I did already

Newbie

Had premium for got to switch credit cards so it got canceled and now I just reneed it and now I can't stream music says I need to upgrade which I did already

Richard

Community Legend

313 Views

1 replies

0 likes

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  • 1 replies
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Not working

Yep bought premuim and it's not working at all.... its under my email [snip - email]

Newbie

Yep bought premuim and it's not working at all.... its under my email [snip - email]

meahtenoha

Spotify

570 Views

3 replies

0 likes

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Solved!! Spotify Premium not working on iPhone

Hello! I recently got the "Try Spotify Premium for 30 days" (want to try before I buy) but it dosen't seem to work on my iPhone 4 iOS 6.1. I have the latest update and everything is good. On my PC it works, but on my iPhone, when I search for a song,...

Visitor

Hello! I recently got the "Try Spotify Premium for 30 days" (want to try before I buy) but it dosen't seem to work on my iPhone 4 iOS 6.1. I have the latest update and everything is good. On my PC it...

user-removed

Not applicable

1046 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify requires login on offline mode

If I select offline mode, or even if I'm just not connected to the internet, and close the app and re-open it, it asks for me to login......why?

Regular

If I select offline mode, or even if I'm just not connected to the internet, and close the app and re-open it, it asks for me to login......why?

MadisonTomlinso

Newbie

6172 Views

8 replies

1 likes

  • 6172 Views
  • 8 replies
  • 1 likes

Premium not working on iPhone5

I signed up for the free 30 day premium trial last week, with full intentions of proceeding after the trial is up. Unfortunately, my phone's mobile app has not synced since I signed up for this. I did the 48 hour trial before and it worked ok, but no...

Casual Listener

I signed up for the free 30 day premium trial last week, with full intentions of proceeding after the trial is up. Unfortunately, my phone's mobile app has not synced since I signed up for this. I di...

Liam

Community Legend

641 Views

3 replies

0 likes

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  • 3 replies
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Solved!! iPhone App - Premium Account doesn't work!!!

Same as Topic Subject. I've already unistalled and re-installed the app but nothing changed. Can someone help me?

Casual Listener

Same as Topic Subject. I've already unistalled and re-installed the app but nothing changed.   Can someone help me?

savanatheone

Casual Listener

727 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Premium subscription not working.

I subscribed to the free premium subscription and its not working.

Casual Listener

I subscribed to the free premium subscription and its not working.

Peter__

Community Legend

779 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Saving playlists with songs already on the iphone device

I am trying to understand whether or not Spotify saves duplicate copies of songs in my Spotify playlists that already reside on my iPhone for a premium subscription. For example, if I make a playlist in Spotify for an album, and I already have one of...

Newbie

I am trying to understand whether or not Spotify saves duplicate copies of songs in my Spotify playlists that already reside on my iPhone for a premium subscription.  For example, if I make a pl...

Peter__

Community Legend

1175 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Music and other apps

Hey Guys, is there a chance that I can listen to my offline-spotify lists with other apps like apples music app or in:play music app? greetings

Casual Listener

Hey Guys,   is there a chance that I can listen to my offline-spotify lists with other apps like apples music app or in:play music app?   greetings

hadschii

Casual Listener

739 Views

2 replies

0 likes

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  • 2 replies
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ipad 2 offline mode continues to clock on playlist screen

If my ipad is not on wifi and Spotify is in offline mode on the column that shows my playlists it continues to give me the circle as if it's still clocking. If I am in offline mode why does it continue to do this? I can still access my playlists and ...

Casual Listener

If my ipad is not on wifi and Spotify is in offline mode on the column that shows my playlists it continues to give me the circle as if it's still clocking.  If I am in offline mode why does it ...

shelley6170

Casual Listener

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify scrobbles wrong tracks from iPod Classic

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account - only that Spotify sends a seemingly random list o...

Casual Listener

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account ...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes