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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73467 Views
  • 16 replies
  • 37 likes
  • 73467 Views
  • 16 replies
  • 37 likes

iphone

When I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happens when I am at home and lsupported by WiFi.

  • Newbie
  • When  I open up Spotify on my iPhone a notice comes up "Track only available online" When I click OK it keeps coming up over and over so I cannot get it to go away. What can I do? This even happ...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Phone not showing up in device

I am trying to sync my music to my iphone. I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing. I've tried with two different computers in two different locations. Please advise.

  • Newbie
  • I am trying to sync my music to my iphone.  I've followed the instructions (same account, same wifi network, etc.) and my phone is not appearing.  I've tried with two different computers in...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Spotify mobile wont play tracks

Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are greyed out and tells me to sync. I can listen to them...

  • Casual Listener
  • Ok so I had to restore my ipod and when it did it messed up my mobile spotify library locally. I have been listening to these tracks that are local on my ipod for a while now. However now they are gr...
  • xDysfunct1ona7
  • Casual Listener
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

I can't get premium on my iPhone

I've had a premium account for my laptop for several months. I just got an iphone4s and downloaded the spotify app. I logged in using my Facebook account, just like on my laptop. It says I'm logged in but won't let me do anything but stream radio. It...

  • Newbie
  • I've had a premium account for my laptop for several months. I just got an iphone4s and downloaded the spotify app. I logged in using my Facebook account, just like on my laptop. It says I'm logged i...
  • 383 Views
  • 0 replies
  • 1 likes
  • 383 Views
  • 0 replies
  • 1 likes

Auto update playlist, where did original songs go?

I'm am following a Playlist (3FM) which is automatically updated every week. I've synced the playlist to play it in offline mode. I wonder, where do the songs go which were in the playlist the week before the update? I found out that the songs still ...

  • Newbie
  • I'm am following a Playlist (3FM) which is automatically updated every week. I've synced the playlist to play it in offline mode. I wonder, where do the songs go which were in the playlist ...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Spotify Radio not starting on iPhone

I have a daily issue when using Spotify artist radio on my iPhone (latest iOS version). Typical use case is as follows: - Spotify app is closed but inactive for a few hours (i.e. I see it if I double click on the home button) - When I reopen the app,...

  • Newbie
  • I have a daily issue when using Spotify artist radio on my iPhone (latest iOS version). Typical use case is as follows:   - Spotify app is closed but inactive for a few hours (i.e. I see it ...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Playlist won't sync offline

I used Spotify on my iPhone while I was overseas on wi-fi and I noticed that the new songs I added to my playlists marked as "available offline" weren't syncing. I thought it was just the slow connection so I turned off the offline mode before turnin...

  • Newbie
  • I used Spotify on my iPhone while I was overseas on wi-fi and I noticed that the new songs I added to my playlists marked as "available offline" weren't syncing. I thought it was just the slow connec...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Playlists won't download completely to iPad or iPhone, many errors...

I'm new to spotify, I received a premium subscription as a Christmas gift and have since been having nothing but trouble with it. The only thing I'm really having issues with is downloading playlists to listen to offline; sometimes it works, most of ...

  • Newbie
  • I'm new to spotify, I received a premium subscription as a Christmas gift and have since been having nothing but trouble with it. The only thing I'm really having issues with is downloading playlists...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

Phonecall quality suffers while Spotify is launched?

Hey Guys... ... I´d n phonecall yesterday. So caller pleased my to come closer to mic ´cause of the bad quality of transmissen. I just tryed without any reason and closed spotify (without telling). Then the caller told me, that the quality of transmi...

  • Casual Listener
  • Hey Guys...   ... I´d n phonecall yesterday. So caller pleased my to come closer to mic ´cause of the bad quality of transmissen. I just tryed without any reason and closed spotify (without ...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

No response to Play button on ipad

Spotify works well on my desktop and my ipad works well. For 6 months I have had Spotify on my ipad and normally it works. But sometimes when I 've pressed the play button on Spotify on the ipad nothing happens, either online or offline, as if it wer...

  • Newbie
  • Spotify works well on my desktop and my ipad works well. For 6 months I have had Spotify on my ipad and normally it works. But sometimes when I 've pressed the play button on Spotify on the ipad noth...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

First working - then finaly starts makin more n more probs

Hey Guys... ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really fine. But right now it start more n more makin the same troub...

  • Casual Listener
  • Hey Guys...   ... at first I really thought, okay... business as usual... there allways lots of guys who arn´t able to use thinks correctly, ´cause on the first week my spotify worked really...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

my account lost all my playlists.

I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all my playlists were gone and it started me back with not...

  • Newbie
  • I signed up for spotify premium from the free account. It wasn't letting me stream from my iphone, so i disconnected and reconnected my facebook social link to spotify. When I signed back on, all...
  • sciphly
  • Newbie
  • 569 Views
  • 2 replies
  • 0 likes
  • 569 Views
  • 2 replies
  • 0 likes

Syncing Starred playlists for Offline use

Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for some reason, none of it will sync. Anyone know how ...

  • Newbie
  • Very confused at the moment. I have a starred playlist of only 9 tracks (brand new Premium user). it says 0 of 9 tracks synced. I have everything in the list selected for "available offline" but for ...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Spotify premium

I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?

  • Casual Listener
  • I have just purchased premium spotify but can't get it. It was already deducted from my account. Can you help me?
  • meahtenoha
  • Spotify
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Help! Songs now showing up on mobile/phone wont offline sync

Hi, so I am currently encountering too issues. Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are on the same wifi and they're both switched so that the green...

  • Newbie
  • Hi, so I am currently encountering too issues.  Firstly is that I can't get the tracks in my playlists that came from my itunes library to sync into my phone. Both the phone and computer are o...
  • 681 Views
  • 0 replies
  • 0 likes
  • 681 Views
  • 0 replies
  • 0 likes

Solved!! Spotify is extremely slow to sync offline playlists on iOS

Hi,I'm running the latest Spotify for iOS 5.0.1 version + did a complete restore on 2 iPhones 4S yesterday. I have the same problem on both my iPhones: Spotify is unbearably slow to sync offline playlists.I have 1200 songs that I want to sync for off...

  • Newbie
  • Hi, I'm running the latest Spotify for iOS 5.0.1 version + did a complete restore on 2 iPhones 4S yesterday. I have the same problem on both my iPhones: Spotify is unbearably slow to sync offline pl...
  • Goodman
  • Spotify Legend
  • 105685 Views
  • 226 replies
  • 14 likes
  • 105685 Views
  • 226 replies
  • 14 likes

Is there any way to use Spotify w/ FordSync?

I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! Any help would be appreciated.

  • Newbie
  • I jsut got a new Ford Explorer, and I'm absolutely at a loss as to how to get Spotify to connect to it over the bluetooth. I connected my iPhone to it, but the car won't detect media on the phone! ...
  • whowe99
  • Casual Listener
  • 45611 Views
  • 5 replies
  • 0 likes
  • 45611 Views
  • 5 replies
  • 0 likes

Re-Ordering of tracks. iPhone App. (Second Attempt)

Please address this issue.I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confirm by return and leave this topic "Open" until it is in fact res...

  • Gig Goer
  • Please address this issue. I understand your development team have, in error, removed this feature. Please restore and extend to us (your clients) a timescale for completion. Please confir...
  • David
  • Spotify Legend
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

[Bug Report] - Spotify resumes playback at incorrect point after telephone call

Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback, but not at all close to the same location Configuration iPhone5 iO...

  • Casual Listener
  • Steps to reproduce: Sync a track that is of a long duration to the device (perhaps 2 hours) Listen to that track Receive an inbound call Hang up inbound call Spotify resumes playback...
  • Goodman
  • Spotify Legend
  • 1102 Views
  • 4 replies
  • 0 likes
  • 1102 Views
  • 4 replies
  • 0 likes

simple feature that Spotify needs to be compatible with

stop playing feature on timer on iphone with iOS 6 doesnt work with Spotify, yet it works with pandora...... Sure would be nice if it did. Just saying.

  • Newbie
  • stop playing feature on timer on iphone with iOS 6 doesnt work with Spotify, yet it works with pandora...... Sure would be nice if it did. Just saying. 
  • 370 Views
  • 0 replies
  • 1 likes
  • 370 Views
  • 0 replies
  • 1 likes