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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30773 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95501 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293908 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123838 Views

19 replies

38 likes

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Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

Music Fan

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...

Peter__

Community Legend

364 Views

1 replies

0 likes

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Song title not changing

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...

Newbie

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same.  This also happens when I'm listening to a ...

529 Views

0 replies

0 likes

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Search feature not loading on iphone 4

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

Newbie

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

Iluvomd

Casual Listener

925 Views

6 replies

0 likes

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How can`t get my tracks from local files to Ipod touch

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...

Newbie

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please?  The Ipod dosent occure under devi...

342 Views

0 replies

0 likes

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Radio only available online - disconnected multiple times

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...

Newbie

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help.  You guys need a dedicated customer support email address.   I'm often bei...

313 Views

0 replies

0 likes

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Problems with Bluetooth

I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been using the iOS 4 version of the app (with my iPhone 4S) because it w...

Newbie

I've always had bluetooth problems with my car.  I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth.  I've actually been usin...

klsnijder

Newbie

888 Views

1 replies

0 likes

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Spotify not working outside wifi

Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, richard

Casual Listener

Hi,   For over a week now my spotify has not been syncing and I cannot play my playlists on the go!    Please help, what am I doing wrong!!??   thanks,   rich...

Liam

Community Legend

532 Views

1 replies

0 likes

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Can't for the life of me get my premium subscription to sync with my iPad

Please help! I pay for a premium subscription and have no issues using it from my iPhone. However, when I log into the Spotify app from my iPad using the EXACT SAME CREDENTIALS, it says "Spotify Premium trial has ended" and won't let me do anything b...

Regular

Please help! I pay for a premium subscription and have no issues using it from my iPhone. However, when I log into the Spotify app from my iPad using the EXACT SAME CREDENTIALS, it says "Spotify Prem...

Peter__

Community Legend

529 Views

3 replies

0 likes

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spotify wont sync on my ipod

i hooked my ipod up to spotify did the back up and i tryed getting it to sync but all it did was wipe it out so i got no music help me please

Casual Listener

i hooked my ipod up to spotify did the back up and i tryed getting it to sync but all it did was wipe it out so i got no music help me please

Peter__

Community Legend

2888 Views

1 replies

0 likes

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Solved!! Ipod touch 32gb 5th generation not being recognized by pc.

I have an android phone which works fine with spotify, however my new Ipod touch is not being recognized by Spotify. The only thing I haven't tried yet is uninstalling from pc. Any suggestions.

Gig Goer

I have an android phone which works fine with spotify, however my new Ipod touch is not being recognized by Spotify. The only thing I haven't tried yet is uninstalling from pc. Any suggestions.

Peter__

Community Legend

2578 Views

5 replies

0 likes

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iPod Classic shows up in devices, but will not sync

Hello, I have been using Spotify for more than a year. I have Premium. The version I am using is 0.8.8.334.g2c6a424b. I am trying to sync my 80gb iPod classic (I don't know what gen that is) to Spotify. It shows up in Devices. I did try to sync it. N...

Newbie

Hello, I have been using Spotify for more than a year. I have Premium. The version I am using is 0.8.8.334.g2c6a424b. I am trying to sync my 80gb iPod classic (I don't know what gen that is) to Spo...

440 Views

0 replies

0 likes

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Problems listening to music?

On my iPad and iPhone, my Spotify app allows me to log in, but when I try to play music, it says I need a premium account, which I have. I have been trying to get in for several hours. Also, when I try to log into the website on any device, I am told...

Casual Listener

On my iPad and iPhone, my Spotify app allows me to log in, but when I try to play music, it says I need a premium account, which I have. I have been trying to get in for several hours. Also, when...

Peter__

Community Legend

540 Views

4 replies

0 likes

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iOS 6.1 Can't search music after playing a cached piece of music

Is anyone else having this problem? After I play a cached tune from my play list I can not browse for music afterwards. Rebooting my pod touch (4G) lets me do it once but not again. Is this 1OS 6.1 or Spotifty?

Regular

Is anyone else having this problem?  After I play a cached tune from my play list I can not browse for music afterwards. Rebooting my pod touch (4G) lets me do it once but not again. Is this 1OS...

380 Views

0 replies

0 likes

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A temporary fix to sorting mobile playlist

I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know if it helps.

Visitor

I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net   The process worked for me. Let me know if it helps.

user-removed

Not applicable

553 Views

5 replies

3 likes

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Premium

I purchased spotify premium yesterday and on my iPhone the app still says I'm not a premium user. But my laptop will let me use the premium functions. I don't know what's wrong with it. I signed up with my email ttyndall35@yahoo.com account

Newbie

I purchased spotify premium yesterday and on my iPhone the app still says I'm not a premium user. But my laptop will let me use the premium functions. I don't know what's wrong with it. I signed up w...

Peter__

Community Legend

362 Views

2 replies

0 likes

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Headsup for AirPlay on Iphones and Spotify (Not fixed but just a temporary solution)

First of all this is not a problem, this is the temporary solution because there is not AirPlay button in Spotify but. If you go and get a track on your Iphone and start playing it with standard music player (Not Spotify) then you can click on the Ai...

Visitor

First of all this is not a problem, this is the temporary solution because there is not AirPlay button in Spotify but.   If you go and get a track on your Iphone and start playing it with st...

484 Views

0 replies

0 likes

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What is this icon?

Ok after much searching I can't seem to find the answer to this. When you go to a track and you swipe it, it shows a variety of options you can do. The first one is where you star the track, but the second one shows a few rectangles on top of each ot...

Newbie

Ok after much searching I can't seem to find the answer to this.   When you go to a track and you swipe it, it shows a variety of options you can do. The first one is where you star the trac...

Sweetmo

Newbie

881 Views

1 replies

0 likes

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iPad app does not scrobble plays of local files

I'm a Premium subscriber. 1. In Spotify PC app, I make a playlist with local files. 2. In Spoify on iPad, I sync the playlist. 3. In Spotify on iPad, I play a file from the playlist. 4. Play does not scrobble to last.fm. (Also not after a delay.) Con...

Regular

I'm a Premium subscriber.   1. In Spotify PC app, I make a playlist with local files. 2. In Spoify on iPad, I sync the playlist. 3. In Spotify on iPad, I play a file from the playlist. ...

805 Views

0 replies

0 likes

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Offline syncing not working with iPad3

I have gone through a thousand different threads looking for a solution, and found nothing that works. All I want to do is listen to my playlists offline, as 3G often doesn't stream fast enough to enjoy uninterrupted smooth playback of songs. I have ...

Newbie

I have gone through a thousand different threads looking for a solution, and found nothing that works. All I want to do is listen to my playlists offline, as 3G often doesn't stream fast enough to ...

esfoster5

Newbie

460 Views

1 replies

0 likes

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iPhone not showing up under Devices

I have an iPhone 4S iOS 6.1. I have a Spotify Premium account. Ever since I have had Spotify, my device has never shown up under the Devices list. I am positive they are under the same wifi and the same account. My only theory of why this isn't worki...

Newbie

I have an iPhone 4S iOS 6.1. I have a Spotify Premium account. Ever since I have had Spotify, my device has never shown up under the Devices list. I am positive they are under the same wifi and the s...

Liam

Community Legend

867 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes