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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233044 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114609 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2367 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304079 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129755 Views

19 replies

38 likes

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  • 19 replies
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Spotify scrobbles wrong tracks from iPod Classic

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account - only that Spotify sends a seemingly random list o...

Casual Listener

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account ...

254 Views

0 replies

0 likes

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Songs won't play for more than a second

I seem to have several problems at the moment with Spotify which is making it almost impossible to use at the moment,my first problem which I've been experincing for a week or so now is that songs might skip or stop whenever I move,and it still skips...

Newbie

I seem to have several problems at the moment with Spotify which is making it almost impossible to use at the moment,my first problem which I've been experincing for a week or so now is that songs mi...

332 Views

0 replies

0 likes

  • 332 Views
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  • 0 likes

When offline or just on Network I cannot play synced tracks (Preminum User)

Hi There, Desperately need help. I have an iPhone 4S and recently upgraded my Iphone system to 6.1 (still the same phone). Ever since doing this I can't play synced songs offline. I am a premium user. What used to happen: I'd go offline (in the subwa...

Newbie

Hi There,   Desperately need help.  I have an iPhone 4S and recently upgraded my Iphone system to 6.1 (still the same phone).  Ever since doing this I can't play synced songs offli...

283 Views

0 replies

0 likes

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Solved!! Iphone: App trouble.

Hey, the Spotify App refuses to accept my Facebook password... Any ideas why? I have also changed it, but still no luck.

Casual Listener

Hey, the Spotify App refuses to accept my Facebook password... Any ideas why? I have also changed it, but still no luck.

Liam

Community Legend

767 Views

5 replies

0 likes

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  • 5 replies
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Playlist radio repeating same few artists

I know this subject has been posted before, and for all other platforms (Windows, Mac, Android, etc.), but it is still an issue and no postings mention anything about a fix. I saw in one post that Spotify acknowledged the issue and agreed to look int...

Newbie

I know this subject has been posted before, and for all other platforms (Windows, Mac, Android, etc.), but it is still an issue and no postings mention anything about a fix.  I saw in one post t...

Liam

Community Legend

366 Views

1 replies

0 likes

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  • 1 replies
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Solved!! all playlists available offline automatically?

is there a possibility to set all playlists into offline-mode automatically? on my iphone?

Newbie

is there a possibility to set all playlists into offline-mode automatically? on my iphone?

Liam

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Syncing songs to ipod help

The problem only started recently. I'll try to sync some songs to a playlist but they simply refuse to sync. There is no message telling me why. The status bar will appear but not move and the songs will have the grey download symbol next to them. So...

Casual Listener

The problem only started recently. I'll try to sync some songs to a playlist but they simply refuse to sync. There is no message telling me why. The status bar will appear but not move and the songs ...

305 Views

0 replies

0 likes

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  • 0 likes

ipod does not show up in devices

My ipod touch 5 does not show up when I plug it in. I have created my playlist, and would like to download it on my ipod. Also, the app on my ipod, which I have been using for a couple months now--the free version, no longer works. Why?

Regular

My ipod touch 5 does not show up when I plug it in.  I have created my playlist, and would like to download it on my ipod.  Also, the app on my ipod, which I have been using for a coup...

JeffSydor

Newbie

3222 Views

8 replies

0 likes

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Problem with playlist folder

Hi, I updated to 0.5.9 and now my playlist folders are all messed up. Any help? musicman

Visitor

Hi,   I updated to 0.5.9 and now my playlist folders are all messed up. Any help?   musicman

user-removed

Not applicable

467 Views

1 replies

0 likes

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  • 1 replies
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iTunes sync and offline playlist files

How do I view my offline, saved, Spotfiy playlist files when my iPhone is connected to iTunes? I've can see the bar graph at the bottom of the iTunes viewer that says I've got 3gig of "audio" and 1 gig of "other" but the spotify files are not visible...

Newbie

How do I view my offline, saved, Spotfiy playlist files when my iPhone is connected to iTunes?   I've can see the bar graph at the bottom of the iTunes viewer that says I've got 3gig of "aud...

597 Views

0 replies

0 likes

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Solved!! Bad quality

Hi, Im using spotity premium on my Iphone 4S, but since yesterday, my music suddenly sounds like if I blew up my headphones. Also the music from the phone speaker sounds terrible, especially the bass. My music player does not have this problem, so it...

Casual Listener

Hi,   Im using spotity premium on my Iphone 4S, but since yesterday, my music suddenly sounds like if I blew up my headphones. Also the music from the phone speaker sounds terrible, especial...

rdecast

Casual Listener

4606 Views

10 replies

0 likes

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Sending Songs to "Spotify People" via I-phone doesn't work

Hi, Just like the title says, I am unable to send tracks to "Spotify People" from my i-phone (4S, running ios 5). It used to work but not anymore, still works on the computer though...Please help, this is my favourite feature in Spotify and I'm pisse...

Newbie

Hi,   Just like the title says, I am unable to send tracks to "Spotify People" from my i-phone (4S, running ios 5). It used to work but not anymore, still works on the computer though... Pl...

302 Views

0 replies

0 likes

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Corrupt folder

I have a folder on Spotify on my iPhone that won't delete when i try to. The Spotify-App just crashes. The folder isn't visible on my computer's spotify playlists... Its driving me nuts, could you help me out here Spotify???

Casual Listener

I have a folder on Spotify on my iPhone that won't delete when i try to. The Spotify-App just crashes. The folder isn't visible on my computer's spotify playlists... Its driving me nuts, could you he...

rid3operator

Casual Listener

1018 Views

6 replies

0 likes

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Tried to sync but it only erased

I tried to sync the music and playlists from Spotify onto my Ipod Nano and all that it did was erase the previous music on my ipod. Now I can't figure out why it won't sync the Spotify music and playlists onto it.

Newbie

I tried to sync the music and playlists from Spotify onto my Ipod Nano and all that it did was erase the previous music on my ipod. Now I can't figure out why it won't sync the Spotify music and play...

Peter__

Community Legend

400 Views

1 replies

0 likes

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  • 1 replies
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Why I'm quitting Spotify Premium

Virgin Media's original Spotify deal was a no-brainer: free Premium access for six months (or for some of us a full year) and almost unlimited access to the world's CD collection. Once my original free year expired I signed up for the ongoing Premium...

Regular

Virgin Media's original Spotify deal was a no-brainer: free Premium access for six months (or for some of us a full year) and almost unlimited access to the world's CD collection. Once my original fr...

NeilB

Regular

1729 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Premium not working on iPhone

I just upgraded to Premium, but the app isn't letting my stream music on demand. What's the deal?

Newbie

I just upgraded to Premium, but the app isn't letting my stream music on demand. What's the deal?

Peter__

Community Legend

565 Views

1 replies

0 likes

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  • 1 replies
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Songs stop playing after 1.30 min despite premium account?

My Spotify account only plays any song for 1.30 min precisely on my Ipad then you have to log in again and listen to one song again for 1.30 min. It can not even play a second song before you log in again. I have a premium account which is continuous...

Casual Listener

My Spotify account only plays any song for 1.30 min precisely on my Ipad then you have to log in again and listen to one song again for 1.30 min.  It can not even play a second song before you l...

Peter__

Community Legend

844 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Too many devices

Hi, how many devices can be registered for use with my premium account at once? i currently have it functioning on: - my old iPhone, which I use at home to play music on a dock. - my new iPhone - iPad -my laptop. i have a feeling this must be my maxi...

Newbie

Hi, how many devices can be registered for use with my premium account at once? i currently have it functioning on: - my old iPhone, which I use at home to play music on a dock. - my new iPho...

Liam

Community Legend

539 Views

1 replies

0 likes

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  • 1 replies
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Free premium account through KPN is gone?

I have free spotify premium through a contract I have with KPN, Netherlands. However, yesterday when I logged in on spotify it appeared that it has been switched to the free version. I called KPN and they said that premium is still the active version...

Regular

I have free spotify premium through a contract I have with KPN, Netherlands. However, yesterday when I logged in on spotify it appeared that it has been switched to the free version. I called KPN and...

zubeyir23

Regular

1071 Views

7 replies

0 likes

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  • 7 replies
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Really Badly Distorted via Bluetooth and Headphones

In the past week or so the sound quality has been really bad via bluetooth to my speakers / car and via headphones. It sounds as if the speakers have blown up but it is just the spotify app as it works fine with things like youtube / the built in mus...

Newbie

In the past week or so the sound quality has been really bad via bluetooth to my speakers / car and via headphones. It sounds as if the speakers have blown up but it is just the spotify app as it wor...

David

Spotify Legend

4536 Views

3 replies

1 likes

  • 4536 Views
  • 3 replies
  • 1 likes