Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37201 Views

41 replies

10 likes

  • 37201 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102707 Views

115 replies

12 likes

Other
  • 102707 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
  • 1310 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299175 Views

61 replies

16 likes

  • 299175 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

  • 125872 Views
  • 19 replies
  • 38 likes

How can I get my iOS playlists to be in the same order that they are on the desktop app?

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

Newbie

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

Callacrap

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

iOS losing content

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

Newbie

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

Peter__

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Downloading on my Ipod

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or only the first time? Isn't there a way to download mus...

Newbie

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or...

Peter__

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

can't sync starred list to iphone

how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way aaround the computer so be gentle.

Newbie

how do I sync my starred list to my iphone?  Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...".  ps.  I really don't know my way a...

Peter__

Community Legend

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Spotify does not allow me make playlists in offline mode on iPhone 4s

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the switch nothing happens. Tracks remain gray. I have dele...

Regular

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the swit...

Srurak

Regular

2465 Views

11 replies

0 likes

  • 2465 Views
  • 11 replies
  • 0 likes

Spotify Quality issues

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...

Casual Listener

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...

Sam

Spotify

786 Views

2 replies

1 likes

  • 786 Views
  • 2 replies
  • 1 likes

Problem syncing local files to playlist

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...

Visitor

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Trouble syncing certain playlists with my iphone 4s

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...

Newbie

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When  I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...

christina4

Casual Listener

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

Music Fan

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...

BitRift

Music Fan

1498 Views

1 replies

1 likes

  • 1498 Views
  • 1 replies
  • 1 likes

Syn with ipod nano?!

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.

Newbie

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists.   Is this right?   So why I could spotify w...

Katehollyr

Casual Listener

1467 Views

4 replies

0 likes

  • 1467 Views
  • 4 replies
  • 0 likes

Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

Visitor

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...

Peter__

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

Casual Listener

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...

Peter__

Community Legend

1226 Views

3 replies

0 likes

  • 1226 Views
  • 3 replies
  • 0 likes

Playlists won't sync

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...

Music Fan

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...

Predata88

Music Fan

652 Views

2 replies

1 likes

  • 652 Views
  • 2 replies
  • 1 likes

Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

Music Fan

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...

Peter__

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Song title not changing

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...

Newbie

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same.  This also happens when I'm listening to a ...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Search feature not loading on iphone 4

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

Newbie

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

Iluvomd

Casual Listener

965 Views

6 replies

0 likes

  • 965 Views
  • 6 replies
  • 0 likes

How can`t get my tracks from local files to Ipod touch

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...

Newbie

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please?  The Ipod dosent occure under devi...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Radio only available online - disconnected multiple times

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...

Newbie

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help.  You guys need a dedicated customer support email address.   I'm often bei...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Problems with Bluetooth

I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been using the iOS 4 version of the app (with my iPhone 4S) because it w...

Newbie

I've always had bluetooth problems with my car.  I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth.  I've actually been usin...

klsnijder

Newbie

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

Spotify not working outside wifi

Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, richard

Casual Listener

Hi,   For over a week now my spotify has not been syncing and I cannot play my playlists on the go!    Please help, what am I doing wrong!!??   thanks,   rich...

Liam

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes