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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30765 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95489 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

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Spotify for iPhone 5 keeps crashing!

Everytime I add a new playlist folder and it does not update it crashes. I keep having delete the app and reinstall it. Also it will not let me delete a playlist. It's deleted on my laptop but won't delete off of the phone.. Again it crashes when I t...

Casual Listener

Everytime I add a new playlist folder and it does not update it crashes. I keep having delete the app and reinstall it. Also it will not let me delete a playlist. It's deleted on my laptop but won...

Richard

Community Legend

984 Views

6 replies

0 likes

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Bought premium, showing not premium on iPhone app

I just upgraded to Premium a couple days ago and now driving on a roadtrip and my mobile app will not play my playlists! Saying I must be a premium member, when I am! Tried logging out and logging back in. Nada. Help!

Newbie

I just upgraded to Premium a couple days ago and now driving on a roadtrip and my mobile app will not play my playlists! Saying I must be a premium member, when I am! Tried logging out and logging ba...

Peter__

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
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Add to playlist in iPhone app

Could you improve the iPhone add to playlist function in the iPhone app so you dont have to listen to the song you want to add?

Newbie

Could you improve the iPhone add to playlist function in the iPhone app so you dont have to listen to the song you want to add?

252 Views

0 replies

0 likes

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Solved!! Spotify premium

Hi, can someone help me activate Spotify premium? I have paid for the first month and I am not able to activate premium mode on my account. It keeps telling me that I need to sign up for premium. Any help would be greatly appreciated, thank you.

Visitor

Hi, can someone help me activate Spotify premium? I have paid for the first month and I am not able to activate premium mode on my account. It keeps telling me that I need to sign up for premium. Any...

Peter__

Community Legend

702 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify says I'm in offline mode

Spotify keeps saying I'm in offline mode even though I'm not, and that only Premium users can stream offline. I just registered for Spotify Premium and it synced all of my starred tracks to my phone and yet when I try to search for something and play...

Regular

Spotify keeps saying I'm in offline mode even though I'm not, and that only Premium users can stream offline.  I just registered for Spotify Premium and it synced all of my starred tracks to my ...

Peter__

Community Legend

1414 Views

1 replies

0 likes

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  • 1 replies
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Can no longer rearrange songs within my spotify playlists. (Iphone)

I can no longer rearrange songs in my playlists on my Iphone. I have seen other threads related to the same problem and customer service just seems to add a link saying it was disabled but not giving any timeline (if there is one) to when this proble...

Casual Listener

I can no longer rearrange songs in my playlists on my Iphone.   I have seen other threads related to the same problem and customer service just seems to add a link saying it was disable...

447 Views

0 replies

0 likes

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How can I get my iOS playlists to be in the same order that they are on the desktop app?

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

Newbie

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

Callacrap

Casual Listener

449 Views

1 replies

0 likes

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  • 1 replies
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iOS losing content

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

Newbie

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

Peter__

Community Legend

356 Views

1 replies

0 likes

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Downloading on my Ipod

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or only the first time? Isn't there a way to download mus...

Newbie

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or...

Peter__

Community Legend

389 Views

1 replies

0 likes

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  • 1 replies
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can't sync starred list to iphone

how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way aaround the computer so be gentle.

Newbie

how do I sync my starred list to my iphone?  Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...".  ps.  I really don't know my way a...

Peter__

Community Legend

948 Views

1 replies

0 likes

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  • 1 replies
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Spotify does not allow me make playlists in offline mode on iPhone 4s

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the switch nothing happens. Tracks remain gray. I have dele...

Regular

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the swit...

Srurak

Regular

2437 Views

11 replies

0 likes

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  • 11 replies
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Spotify Quality issues

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...

Casual Listener

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...

Sam

Spotify

764 Views

2 replies

1 likes

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Problem syncing local files to playlist

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...

Visitor

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...

328 Views

0 replies

0 likes

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Trouble syncing certain playlists with my iphone 4s

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...

Newbie

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When  I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...

christina4

Casual Listener

581 Views

1 replies

0 likes

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Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

Music Fan

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...

BitRift

Music Fan

1486 Views

1 replies

1 likes

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  • 1 replies
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Syn with ipod nano?!

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.

Newbie

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists.   Is this right?   So why I could spotify w...

Katehollyr

Casual Listener

1454 Views

4 replies

0 likes

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Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

Visitor

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...

Peter__

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

Casual Listener

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...

Peter__

Community Legend

1202 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlists won't sync

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...

Music Fan

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...

Predata88

Music Fan

607 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

Music Fan

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...

Peter__

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes