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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125832 Views

19 replies

38 likes

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  • 19 replies
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Spotify not working despite active account

Spotify won't work despite having an active account. Everytime I select a track it says I need Premium when I'm a paid up unlimited member. Have tried reinstalling the app and still no joy. Any ideas would be greatly appreciated.

Newbie

Spotify won't work despite having an active account. Everytime I select a track it says I need Premium when I'm a paid up unlimited member.  Have tried reinstalling the app and still no joy. &...

Peter__

Community Legend

318 Views

1 replies

0 likes

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  • 1 replies
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Certain tracks won't play on iPhone

Some tracks from the Josh Garrels album "Love & War & The Sea In Between" won't play on my iPhone. They work fine on my desktop, and show up black on playlist on phone yet they just won't play. I have them downloaded also for offline play. I tried re...

Newbie

Some tracks from the Josh Garrels album "Love & War & The Sea In Between" won't play on my iPhone.  They work fine on my desktop, and show up black on playlist on phone yet they just won...

255 Views

0 replies

0 likes

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Solved!! Can I listen to my star track (which is public) at the same time someone else is?

While listening to my "star" playlist on Spotify, the playback stopped and I got the message: "Spotify stopped because this account is being used by someone else". Then I noticed in place of where my name appears under the playlist title it said "by ...

Regular

  While listening to my "star" playlist on Spotify, the playback stopped and I got the message: "Spotify stopped because this account is being used by someone else".  Then I noticed in pl...

motwins22

Regular

722 Views

4 replies

0 likes

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  • 4 replies
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cant login to premium account.. worked this morning

Worked fine this morning.. now only radio works.. says I have a premium account.

Newbie

Worked fine this morning.. now only radio works.. says I have a premium account.

Liam

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Can't stream

Had premium for got to switch credit cards so it got canceled and now I just reneed it and now I can't stream music says I need to upgrade which I did already

Newbie

Had premium for got to switch credit cards so it got canceled and now I just reneed it and now I can't stream music says I need to upgrade which I did already

Richard

Community Legend

295 Views

1 replies

0 likes

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  • 1 replies
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Not working

Yep bought premuim and it's not working at all.... its under my email [snip - email]

Newbie

Yep bought premuim and it's not working at all.... its under my email [snip - email]

meahtenoha

Spotify

539 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify Premium not working on iPhone

Hello! I recently got the "Try Spotify Premium for 30 days" (want to try before I buy) but it dosen't seem to work on my iPhone 4 iOS 6.1. I have the latest update and everything is good. On my PC it works, but on my iPhone, when I search for a song,...

Visitor

Hello! I recently got the "Try Spotify Premium for 30 days" (want to try before I buy) but it dosen't seem to work on my iPhone 4 iOS 6.1. I have the latest update and everything is good. On my PC it...

user-removed

Not applicable

1003 Views

3 replies

0 likes

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  • 3 replies
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Spotify requires login on offline mode

If I select offline mode, or even if I'm just not connected to the internet, and close the app and re-open it, it asks for me to login......why?

Regular

If I select offline mode, or even if I'm just not connected to the internet, and close the app and re-open it, it asks for me to login......why?

MadisonTomlinso

Newbie

6051 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Premium not working on iPhone5

I signed up for the free 30 day premium trial last week, with full intentions of proceeding after the trial is up. Unfortunately, my phone's mobile app has not synced since I signed up for this. I did the 48 hour trial before and it worked ok, but no...

Casual Listener

I signed up for the free 30 day premium trial last week, with full intentions of proceeding after the trial is up. Unfortunately, my phone's mobile app has not synced since I signed up for this. I di...

Liam

Community Legend

599 Views

3 replies

0 likes

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  • 3 replies
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Solved!! iPhone App - Premium Account doesn't work!!!

Same as Topic Subject. I've already unistalled and re-installed the app but nothing changed. Can someone help me?

Casual Listener

Same as Topic Subject. I've already unistalled and re-installed the app but nothing changed.   Can someone help me?

savanatheone

Casual Listener

681 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Premium subscription not working.

I subscribed to the free premium subscription and its not working.

Casual Listener

I subscribed to the free premium subscription and its not working.

Peter__

Community Legend

690 Views

6 replies

0 likes

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Saving playlists with songs already on the iphone device

I am trying to understand whether or not Spotify saves duplicate copies of songs in my Spotify playlists that already reside on my iPhone for a premium subscription. For example, if I make a playlist in Spotify for an album, and I already have one of...

Newbie

I am trying to understand whether or not Spotify saves duplicate copies of songs in my Spotify playlists that already reside on my iPhone for a premium subscription.  For example, if I make a pl...

Peter__

Community Legend

1148 Views

1 replies

0 likes

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Solved!! Spotify Music and other apps

Hey Guys, is there a chance that I can listen to my offline-spotify lists with other apps like apples music app or in:play music app? greetings

Casual Listener

Hey Guys,   is there a chance that I can listen to my offline-spotify lists with other apps like apples music app or in:play music app?   greetings

hadschii

Casual Listener

702 Views

2 replies

0 likes

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  • 2 replies
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ipad 2 offline mode continues to clock on playlist screen

If my ipad is not on wifi and Spotify is in offline mode on the column that shows my playlists it continues to give me the circle as if it's still clocking. If I am in offline mode why does it continue to do this? I can still access my playlists and ...

Casual Listener

If my ipad is not on wifi and Spotify is in offline mode on the column that shows my playlists it continues to give me the circle as if it's still clocking.  If I am in offline mode why does it ...

shelley6170

Casual Listener

374 Views

1 replies

0 likes

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  • 1 replies
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Spotify scrobbles wrong tracks from iPod Classic

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account - only that Spotify sends a seemingly random list o...

Casual Listener

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account ...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Songs won't play for more than a second

I seem to have several problems at the moment with Spotify which is making it almost impossible to use at the moment,my first problem which I've been experincing for a week or so now is that songs might skip or stop whenever I move,and it still skips...

Newbie

I seem to have several problems at the moment with Spotify which is making it almost impossible to use at the moment,my first problem which I've been experincing for a week or so now is that songs mi...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

When offline or just on Network I cannot play synced tracks (Preminum User)

Hi There, Desperately need help. I have an iPhone 4S and recently upgraded my Iphone system to 6.1 (still the same phone). Ever since doing this I can't play synced songs offline. I am a premium user. What used to happen: I'd go offline (in the subwa...

Newbie

Hi There,   Desperately need help.  I have an iPhone 4S and recently upgraded my Iphone system to 6.1 (still the same phone).  Ever since doing this I can't play synced songs offli...

268 Views

0 replies

0 likes

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Solved!! Iphone: App trouble.

Hey, the Spotify App refuses to accept my Facebook password... Any ideas why? I have also changed it, but still no luck.

Casual Listener

Hey, the Spotify App refuses to accept my Facebook password... Any ideas why? I have also changed it, but still no luck.

Liam

Community Legend

699 Views

5 replies

0 likes

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  • 5 replies
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Playlist radio repeating same few artists

I know this subject has been posted before, and for all other platforms (Windows, Mac, Android, etc.), but it is still an issue and no postings mention anything about a fix. I saw in one post that Spotify acknowledged the issue and agreed to look int...

Newbie

I know this subject has been posted before, and for all other platforms (Windows, Mac, Android, etc.), but it is still an issue and no postings mention anything about a fix.  I saw in one post t...

Liam

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!! all playlists available offline automatically?

is there a possibility to set all playlists into offline-mode automatically? on my iphone?

Newbie

is there a possibility to set all playlists into offline-mode automatically? on my iphone?

Liam

Community Legend

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes