Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407388 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278773 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178319 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...
Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...
Community Legend
1152 Views
3 replies
0 likes
Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...
Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...
Music Fan
586 Views
2 replies
1 likes
I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...
I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...
Community Legend
351 Views
1 replies
0 likes
On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...
On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a ...
517 Views
0 replies
0 likes
Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
Casual Listener
884 Views
6 replies
0 likes
I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...
I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devi...
330 Views
0 replies
0 likes
I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...
I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often bei...
304 Views
0 replies
0 likes
I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been using the iOS 4 version of the app (with my iPhone 4S) because it w...
I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been usin...
Newbie
873 Views
1 replies
0 likes
Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, richard
Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, rich...
Community Legend
511 Views
1 replies
0 likes
Please help! I pay for a premium subscription and have no issues using it from my iPhone. However, when I log into the Spotify app from my iPad using the EXACT SAME CREDENTIALS, it says "Spotify Premium trial has ended" and won't let me do anything b...
Please help! I pay for a premium subscription and have no issues using it from my iPhone. However, when I log into the Spotify app from my iPad using the EXACT SAME CREDENTIALS, it says "Spotify Prem...
Community Legend
491 Views
3 replies
0 likes
i hooked my ipod up to spotify did the back up and i tryed getting it to sync but all it did was wipe it out so i got no music help me please
i hooked my ipod up to spotify did the back up and i tryed getting it to sync but all it did was wipe it out so i got no music help me please
Community Legend
2868 Views
1 replies
0 likes
I have an android phone which works fine with spotify, however my new Ipod touch is not being recognized by Spotify. The only thing I haven't tried yet is uninstalling from pc. Any suggestions.
I have an android phone which works fine with spotify, however my new Ipod touch is not being recognized by Spotify. The only thing I haven't tried yet is uninstalling from pc. Any suggestions.
Community Legend
2531 Views
5 replies
0 likes
Hello, I have been using Spotify for more than a year. I have Premium. The version I am using is 0.8.8.334.g2c6a424b. I am trying to sync my 80gb iPod classic (I don't know what gen that is) to Spotify. It shows up in Devices. I did try to sync it. N...
Hello, I have been using Spotify for more than a year. I have Premium. The version I am using is 0.8.8.334.g2c6a424b. I am trying to sync my 80gb iPod classic (I don't know what gen that is) to Spo...
430 Views
0 replies
0 likes
On my iPad and iPhone, my Spotify app allows me to log in, but when I try to play music, it says I need a premium account, which I have. I have been trying to get in for several hours. Also, when I try to log into the website on any device, I am told...
On my iPad and iPhone, my Spotify app allows me to log in, but when I try to play music, it says I need a premium account, which I have. I have been trying to get in for several hours. Also, when...
Community Legend
513 Views
4 replies
0 likes
Is anyone else having this problem? After I play a cached tune from my play list I can not browse for music afterwards. Rebooting my pod touch (4G) lets me do it once but not again. Is this 1OS 6.1 or Spotifty?
Is anyone else having this problem? After I play a cached tune from my play list I can not browse for music afterwards. Rebooting my pod touch (4G) lets me do it once but not again. Is this 1OS...
371 Views
0 replies
0 likes
I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know if it helps.
I found this method accidentally, not sure if anyone has yet posted this but I created a step by step guide on our blog: ISWiki.net The process worked for me. Let me know if it helps.
Not applicable
496 Views
5 replies
3 likes
I purchased spotify premium yesterday and on my iPhone the app still says I'm not a premium user. But my laptop will let me use the premium functions. I don't know what's wrong with it. I signed up with my email ttyndall35@yahoo.com account
I purchased spotify premium yesterday and on my iPhone the app still says I'm not a premium user. But my laptop will let me use the premium functions. I don't know what's wrong with it. I signed up w...
Community Legend
344 Views
2 replies
0 likes
First of all this is not a problem, this is the temporary solution because there is not AirPlay button in Spotify but. If you go and get a track on your Iphone and start playing it with standard music player (Not Spotify) then you can click on the Ai...
First of all this is not a problem, this is the temporary solution because there is not AirPlay button in Spotify but. If you go and get a track on your Iphone and start playing it with st...
474 Views
0 replies
0 likes
Ok after much searching I can't seem to find the answer to this. When you go to a track and you swipe it, it shows a variety of options you can do. The first one is where you star the track, but the second one shows a few rectangles on top of each ot...
Ok after much searching I can't seem to find the answer to this. When you go to a track and you swipe it, it shows a variety of options you can do. The first one is where you star the trac...
Newbie
852 Views
1 replies
0 likes
I'm a Premium subscriber. 1. In Spotify PC app, I make a playlist with local files. 2. In Spoify on iPad, I sync the playlist. 3. In Spotify on iPad, I play a file from the playlist. 4. Play does not scrobble to last.fm. (Also not after a delay.) Con...
I'm a Premium subscriber. 1. In Spotify PC app, I make a playlist with local files. 2. In Spoify on iPad, I sync the playlist. 3. In Spotify on iPad, I play a file from the playlist. ...
773 Views
0 replies
0 likes
