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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237973 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119210 Views

117 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2721 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305631 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130944 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

computer vs mobile devices

Hi all, I have a load of songs that play perfectly fine from both my library and my playlists on my computer but are "hidden" on my mobile devices. I have tried synching many times but for some reason they will not download/play to my iphone or ipod....

Newbie

Hi all, I have a load of songs that play perfectly fine from both my library and my playlists on my computer but are "hidden" on my mobile devices.  I have tried synching many times but for some...

Peter__

Community Legend

542 Views

1 replies

0 likes

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  • 1 replies
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Reinstalled Spotify app but now it just keeps asking me to log in

I was having issues with my playlist only updating to a certain point last time it did this i reinstalled the app and it fixed it. This time i reinstalled the app and it asks me to log in and then when i go to he playlist page it shows 0 playlists an...

Roadie

I was having issues with my playlist only updating to a certain point last time it did this i reinstalled the app and it fixed it. This time i reinstalled the app and it asks me to log in and then wh...

308 Views

0 replies

0 likes

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Solved!! Can't use my iphone 4s in offline mode!

I have the problem that I can't download playlists on my iphone 4S iOS6. When I activate the offline mode on the top of a playlist, there is for a short time (2 sec) the download sign and after that there is only a red exclamation mark in front of th...

Newbie

I have the problem that I can't download playlists on my iphone 4S iOS6. When I activate the offline mode on the top of a playlist, there is for a short time (2 sec) the download sign and after that ...

Peter__

Community Legend

789 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Premium not working on iPhone

I updated my credit card and now I can't access spotify premium on my phone. Please help.

Newbie

I updated my credit card and now I can't access spotify premium on my phone. Please help.

Peter__

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Spotify needs to show more care in updating the desktop and mobile apps

Dear Spotify, I love you. I really do. Ever since you've been available in Austria, I've been evangelizing you to all who want and won't listen. You are a cheap and amazing way to discover and share music. But you burn me! Oh, how you sear the flesh ...

Music Fan

Dear Spotify,   I love you. I really do. Ever since you've been available in Austria, I've been evangelizing you to all who want and won't listen. You are a cheap and amazing way to discover...

Richard

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
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Can u send music to iPhone

Does the music u send to iPhone stay there forever

Newbie

Does the music u send to iPhone stay there forever

Peter__

Community Legend

445 Views

1 replies

0 likes

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  • 1 replies
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Can't sync Local Files to my iPhone 5

I have some songs on my Mac that I want to Sync on my iPhone 5. Both my Devices are on the same Wifi-Network. So I opened Spotify on my iPhone and checked Local File on my Mac but it says pending. So I wait for like 5 minutes and it still says pendin...

Regular

I have some songs on my Mac that I want to Sync on my iPhone 5. Both my Devices are on the same Wifi-Network. So I opened Spotify on my iPhone and checked Local File on my Mac but it says pending. So...

456 Views

0 replies

1 likes

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  • 1 likes

Spotify 0.5.10.14 crashes when syncing on iPad and iPhone

I didn't find any thread with this issue. If it's duplicate, I'm sorry: Description When I try to sync Spotify with my iOs devices they crash a lot A more detailed description, using numbered steps 1. I tried to sync my iPhone via usb 2. I crashed......

Casual Listener

I didn't find any thread with this issue. If it's duplicate, I'm sorry:   Description When I try to sync Spotify with my iOs devices they crash a lot   A more detailed description...

sisonpih

Casual Listener

512 Views

2 replies

0 likes

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iPhone app not working

I have happily enjoyed Spotify premium on my iPhone 5 for a while now, until unecolucably, after an iOS update it completely dissapeared. I have tried repeatedly to reinstall the app, I enter my correct iCloud password and nothing happens? What's goi...

Newbie

I have happily enjoyed Spotify premium on my iPhone 5 for a while now, until unecolucably, after an iOS update it completely dissapeared. I have tried repeatedly to reinstall the app, I enter my corr...

kennethb

Newbie

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New member!! Don't want to sync all songs to iphone

New member. Haven't learned much. Searching, playlists, delete. I don' t want all songs to sync iphone. Taking up space. Help. Opened up Spoitify on iphone 1st. Deleted app, but tracks still there. When I tried to delete tracks, they delete on websit...

Regular

New member. Haven't learned much. Searching, playlists, delete.  I don' t want all songs  to sync  iphone. Taking up space. Help. Opened up Spoitify on iphone 1st. Deleted app, but tra...

Liam

Community Legend

466 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone track unavailable (Ipremium)

long story short.a week ago I had spotify premium (had it for ages), and no problems. But last friday I lost my bankcard and had it canceled, (which removed my premium at the time I guess). Well I now repurchased premium with my other card which I ju...

Newbie

long story short. a week ago I had spotify premium (had it for ages), and no problems. But last friday I lost my bankcard and had it canceled, (which removed my premium at the time I guess). Well ...

Liam

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist for offline playlists?

Could you add new feature to mobile spotify.I would like to have some kind of ability to see all playlists which are available offline in one place.Basically new playlist maybe at the top of playlist section, which would have sub menu where all playl...

Newbie

Could you add new feature to mobile spotify. I would like to have some kind of ability to see all playlists which are available offline in one place. Basically new playlist maybe at the top of play...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes with Facebook-linked account on Mac Book Pro 10.6.8

Hello Guys, I have a Problem with my Spotify application. It crashes right after i started it. I know there are already some Topics about this problem. For me it is different: When I use my account which is linked to Facebook it crashes.. When I use ...

Casual Listener

Hello Guys,   I have a Problem with my Spotify application. It crashes right after i started it. I know there are already some Topics about this problem.  For me it is different: When...

rubicon123

Casual Listener

1019 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Viewing my Playlists as Albums

Hi I am using an iPhone 4S iOS 6.0.1 & sync to my Premium Spotify account. All works great and I love the service and flexibility it gives especially in the offline mode. One issue I have however is the fact that when viewing my playlists I can only ...

Regular

Hi I am using an iPhone 4S iOS 6.0.1 & sync to my Premium Spotify account. All works great and I love the service and flexibility it gives especially in the offline mode. One issue I have how...

Peter__

Community Legend

1101 Views

5 replies

0 likes

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  • 5 replies
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Can't stream

My mobile spotify is saying that I can't stream because I'm not a premium user but I am. I have tried exiting to no avail.Please help I need my music!!

Newbie

My mobile spotify is saying that I can't stream because I'm not a premium user but I am. I have tried exiting to no avail. Please help I need my music!!

Peter__

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium not recognized on iPhone 4?

I have been using premium Spotify on my computer for a couple of months. But it won't access it on mobile? It says "only premium users can stream on mobile". Can someone tell me what I'm doing wrong.ThanksAlso, I have been logging in through facebook

Casual Listener

I have been using premium Spotify on my computer for a couple of months. But it won't access it on mobile? It says "only premium users can stream on mobile". Can someone tell me what I'm doing wrong....

Peter__

Community Legend

1905 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify on Windows shuts down when iPod is connected

I have used spotify premium for over a year. I have just decided that I want to sync my old, refurbished iPod video with spotify. However, I am having an issue where I open spotify, connect my iPod, and then spotify closes automatically. The iPod wil...

Casual Listener

I have used spotify premium for over a year. I have just decided that I want to sync my old, refurbished iPod video with spotify. However, I am having an issue where I open spotify, connect my iPod, ...

724 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

An error occurs after 15 seconds when playing playlists through an iPod docking station

I have a recurring issue when I want to play playlists from my iPhone through an iPod docking station linked to a Bose Lifestyle system. After 10 to 20 the Bose systems stops playing the playlist, but the iPhone does not stop playing. When I reconnec...

Newbie

I have a recurring issue when I want to play playlists from my iPhone through an iPod docking station linked to a Bose Lifestyle system. After 10 to 20 the Bose systems stops playing the playlist, bu...

MrLidstrom

Newbie

1275 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

STUPID SLOW!!! (IOS 6.1.2 iPhone 5 GSM 64gb)

HEllo I am getting a little fed up with this service, i pay every month and dont feel its worth it atm. over the last few months i have had nothing but issues when it comes to offline syning on my phone (and ipad for that matter) iits takes over 10 m...

Casual Listener

HEllo   I am getting a little fed up with this service, i pay every month and dont feel its worth it atm. over the last few months i have had nothing but issues when it comes to offline syni...

jk_yang

Casual Listener

2632 Views

3 replies

0 likes

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Solved!! One premium account, multiple IOS devices

Evening forum I was wondering if purchasing a premium account would allow me toaccess on all 4 IOS devices in the family? Also, how does this multi access work if I se FacebookUSA my log in. My wife has her own Facebook login as I assume the app will...

Casual Listener

Evening forum   I was wondering if purchasing a premium account would allow me toaccess on all 4 IOS devices in the family?   Also, how does this multi access work if I se FacebookU...

wickdgrl

Casual Listener

3139 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes