Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243068 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126549 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452480 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308090 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I would like to actually see the playlist queue so you can move songs around. If i add a song to Now Playing it plays next and disrupts the playlist. Why don't we have the option of adding to the queue so it sits at the bottom of the list with the op...
I would like to actually see the playlist queue so you can move songs around. If i add a song to Now Playing it plays next and disrupts the playlist. Why don't we have the option of adding to the que...
Casual Listener
817 Views
2 replies
0 likes
I have the latest update of Spotify on an iPHone 4s, iOS 5.1 (not 5.1.1). I do not believe this was happening prior to the last update and I'm not sure where to send bug reports or if Spotify even takes them. Anyway, if I turn off the screen while li...
I have the latest update of Spotify on an iPHone 4s, iOS 5.1 (not 5.1.1). I do not believe this was happening prior to the last update and I'm not sure where to send bug reports or if Spotify even ta...
Community Legend
7560 Views
30 replies
3 likes
HiI am in South Africa and have used spotify for 3 weeks now, and received an Error 408 this morning.Could you please help with this?
Hi I am in South Africa and have used spotify for 3 weeks now, and received an Error 408 this morning. Could you please help with this?
Community Legend
533 Views
1 replies
0 likes
Hi, Since the last 0.5.2.374..... update (i'm using Spotify on my 4S iPhone under 5.1.1 iOS), the track's name on the lock screen doesn't follow the playing - a bit annoying any ideas? thanks
Hi, Since the last 0.5.2.374..... update (i'm using Spotify on my 4S iPhone under 5.1.1 iOS), the track's name on the lock screen doesn't follow the playing - a bit annoying 😉 ...
Spotify Legend
6841 Views
24 replies
0 likes
Hello everyone, I've recently updated to Spotify 0.5.2 and noticed that the iPhone Spotify app is causing an issue on the iPhone lockscreen in regards to displaying the currently playing track name. When I begin to play the first song of an album, it...
Hello everyone, I've recently updated to Spotify 0.5.2 and noticed that the iPhone Spotify app is causing an issue on the iPhone lockscreen in regards to displaying the currently playing track name...
Spotify Legend
29206 Views
126 replies
4 likes
Is this going to be fixed? I mean, COME ON! What is the fu----- problem here??? HOW CAN YOU LET THIS LINGER FOR 3 MONTHS? WTF is going on? http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/Interesting-bug-on-iPhone-lockscreen/td-p/86233 htt...
Is this going to be fixed? I mean, COME ON! What is the fu----- problem here??? HOW CAN YOU LET THIS LINGER FOR 3 MONTHS? WTF is going on? http://community.spotify.com/t5/Mobile-iOS-iPhone...
Spotify Legend
4572 Views
27 replies
2 likes
It said I had a 48 hour trial even though I'm a premium subscriber
It said I had a 48 hour trial even though I'm a premium subscriber
Casual Listener
383 Views
1 replies
0 likes
I have noticed that playlists I have made to be available offline don't show up on my Last.fm / Facebook history - despite me being online while I listen to those playlists. Is this a bug or am I missing something? On a side note, I believe it would ...
I have noticed that playlists I have made to be available offline don't show up on my Last.fm / Facebook history - despite me being online while I listen to those playlists. Is this a bug or am I mis...
Casual Listener
592 Views
2 replies
1 likes
Just upgraded to premium today, updated my spotify mobile, but will not play anything other than radio. I upgraded so I could liten to my playlist not radio..What is the problem?
Just upgraded to premium today, updated my spotify mobile, but will not play anything other than radio. I upgraded so I could liten to my playlist not radio..What is the problem?
Community Legend
438 Views
1 replies
0 likes
Hello. I just paid for premium bc my 48 hour subscription ended. It was under an old account with an old email ihad downloaded spotify on previously. the e mail cinfirmation got sent to jussie_27@y mail.com, which i do not have access to anymore. Iju...
Hello. I just paid for premium bc my 48 hour subscription ended. It was under an old account with an old email ihad downloaded spotify on previously. the e mail cinfirmation got sent to jussie_27@y m...
Community Legend
487 Views
1 replies
0 likes
I have a premium account with Spotify and it works fine on my desktop and iPhone. My problem is when I try to use it on my iPad all the playlists I have downloaded for offline use have a red circle with a white exclamation mark, saying "Track Unavail...
I have a premium account with Spotify and it works fine on my desktop and iPhone. My problem is when I try to use it on my iPad all the playlists I have downloaded for offline use have a ...
Community Legend
635 Views
3 replies
0 likes
Exactly what the title says. Radio will not open on my premium account on my iPhone 4s iOS 6.1. I have attempted to delete and reinstall the app but the problem persists. I also logged in using Facebook ID and Spotify ID the problem happened with bot...
Exactly what the title says. Radio will not open on my premium account on my iPhone 4s iOS 6.1. I have attempted to delete and reinstall the app but the problem persists. I also logged in...
Casual Listener
985 Views
4 replies
0 likes
I have noticed similar threads, but thought I would reintroduce the issue. I am unable to arrange the songs, under the edit feature on spotify (iPhone) since the new updates. This was a great feature. I’m creating a party playlist which I want to edi...
I have noticed similar threads, but thought I would reintroduce the issue. I am unable to arrange the songs, under the edit feature on spotify (iPhone) since the new updates. This was a ...
736 Views
0 replies
2 likes
Ever since upgrading my playback quality to 'extreme' for offline play, I can no longer sync any tracks for offline play on my phone. The desktop application still works fine. Also, if I add any tracks to pre-existing playlists (before I upgraded the...
Ever since upgrading my playback quality to 'extreme' for offline play, I can no longer sync any tracks for offline play on my phone. The desktop application still works fine. Also, if I a...
Casual Listener
629 Views
3 replies
0 likes
Hello all,I was wondering if anyone could tell me what my options were in getting external music played on Spotify and added to my playlists on my iPad? Can this be done for external music that isn't on my iPad? I'm guessing my options are external h...
Hello all, I was wondering if anyone could tell me what my options were in getting external music played on Spotify and added to my playlists on my iPad? Can this be done for external music that i...
Casual Listener
779 Views
2 replies
0 likes
Hi, After I upgraded my 4S from 6 to 6.1.2, the Spotify app is behaving strangely. The first time I opened the app it mentioned I was using offline in more than 3 devices, to quit and restart Spotify. Whenever I pressed "Quit", the app froze. So I re...
Hi, After I upgraded my 4S from 6 to 6.1.2, the Spotify app is behaving strangely. The first time I opened the app it mentioned I was using offline in more than 3 devices, to quit and rest...
Regular
692 Views
1 replies
1 likes
Can I edit my preferences (specifically, hide top tracks and artisits) using my iPad? I don't have a desktop version, as I have an older pre-intel Mac.
Can I edit my preferences (specifically, hide top tracks and artisits) using my iPad? I don't have a desktop version, as I have an older pre-intel Mac.
Community Legend
1052 Views
1 replies
0 likes
Hi guys! I need many informations about this fantastic app. Can someone who can explain to me how this app work? I notice that every time a listen to a radio the space on my device - I'm using an iPad mini - occupied by Spotify always increases, even...
Hi guys! I need many informations about this fantastic app. Can someone who can explain to me how this app work? I notice that every time a listen to a radio the space on my device - I'm using an iPa...
Community Legend
803 Views
1 replies
0 likes
I'm talking about the one that pops up everytime it can't connect to internet on my iPhone. I'm walking from class to class and sometimes the internet cuts out when I have no signal and wireless hasn't connected yet. The music will stop playing, but ...
I'm talking about the one that pops up everytime it can't connect to internet on my iPhone. I'm walking from class to class and sometimes the internet cuts out when I have no signal and wireless hasn...
455 Views
0 replies
0 likes
Hi I have Spotifly Premium and have it synced with my Lap Top, I phone and I pad. I also have another iphone for work. Can i sync that as well as my other iphone? Cheers
Hi I have Spotifly Premium and have it synced with my Lap Top, I phone and I pad. I also have another iphone for work. Can i sync that as well as my other iphone? Cheers
Community Legend
631 Views
3 replies
1 likes
