I am abroad for one month and had sync some playlists on my iphone to listen music offline.
Obviously, I dont have any wifi or 3G connections during my trip so I set spotify to the offline mode after having synchronized my playlists.
However, when i'm offline and opening my app, it shows only the playlists I had three months ago and ignores all the new playlists - included the synchronized ones - i've created for the last three months. Even worse, when i'm back online, the new playlists are back in the app but not anymore synchronized.
I dont understand this at all, and i'm quite disappointed as i have been a premium customer for a few years. It's the first time i really need my offline playlists for a long trip. and it doesnt work.
Can you please look into that?
Solved! Go to Solution.
Good news everybody!
Our problem can be fixed with some resets on your account. Contact @spotifycares on twitter
I contacted them two days ago with a link to this thread.
Explained them the problem, and they carried out some resets on my account.
You'll need to uninstall the app and sync your playlists again after that but my problem is gone!
I've run tests with the wifi, 3G, Edge, low-connection and flight-mode and everything works great (with both the old and new versions of the app).
Hope it works for you all