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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102624 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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  • 19 replies
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Error 404 Help please

I am new on the Spotify Community and totally lost! I joined since the last month and a half I haven't been able to log into my spotify account on my iphone, keep getting the "Error 404" message. What do I do, can anyone help? I can log in on my comp...

Casual Listener

I am new on the Spotify Community and totally lost!    I joined since the last month and a half I haven't been able to log into my spotify account on my iphone, keep getting the "Error ...

Sam

Spotify

2116 Views

5 replies

0 likes

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Change access data from FB to account

How do I change my account data, so I no longer have to log on to Spotify through my Facebook account?I want to delete my Facebook account, but I can't without also closing down Spotify. Help?!

Casual Listener

How do I change my account data, so I no longer have to log on to Spotify through my Facebook account? I want to delete my Facebook account, but I can't without also closing down Spotify. Help?!

Chm81

Casual Listener

420 Views

2 replies

0 likes

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  • 2 replies
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Offline playlists won't sync anymore.

Spotify on my iPhone 4 has stopped syncing new playlists. All my old offline playlists are still available, and synced, but I've added two new playlists, selected the "YES" option for available online, but nothing happens - they just don't sync.

Casual Listener

Spotify on my iPhone 4 has stopped syncing new playlists.   All my old offline playlists are still available, and synced, but I've added two new playlists, selected the "YES" option for avai...

TheBreaker

Casual Listener

1415 Views

4 replies

0 likes

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  • 4 replies
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offline now unavailable

i have been using spotify premium for a number of months now. Today i discovered that my tracks were not available in offline mode on mi mobile. I do not want to cancel my subscription but will be forced to if i cannot sort out this problem??

Newbie

i have been using spotify premium for a number of months now. Today i discovered that my tracks were not available in offline mode on mi mobile. I do not want to cancel my subscription but will be fo...

ecyzeska

Casual Listener

575 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! I Pad mini

I have an ipad mini and downloaded the spotify app but I cant seem to be able to download the "free" spotify I only seem to have the option for premium. Am I able to download spotify without signing up to the premium package? thanks

Casual Listener

I have an ipad mini and downloaded the spotify app but I cant seem to be able to download the "free" spotify I only seem to have the option for premium. Am I able to download spotify without signing ...

nicolahouston

Casual Listener

882 Views

2 replies

0 likes

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Account reset?

Hi I changed my password and suddenly my account was downgraded to a free spotify account. I then upgraded again but it decided to charge me (even though i paid less than a month ago) and has none of my playlists radio or anything. I'm also worried t...

Visitor

Hi I changed my password and suddenly my account was downgraded to a free spotify account. I then upgraded again but it decided to charge me (even though i paid less than a month ago) and has none of...

Peter__

Community Legend

312 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App doesn't give me premium upgrade

How do I get the app to give me the premium version I paid for?

Newbie

How do I get the app to give me the premium version I paid for?

Peter__

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Recieved songs in inbox stay unread after listening to the songs.

Description I never really seen it before because nobody has ever sent me songs before. But my girlfriend has sent me multiple songs and no matter how many times I listen to them, they stay unread in the inbox. A more detailed description, using numb...

Visitor

Description I never really seen it before because nobody has ever sent me songs before. But my girlfriend has sent me multiple songs and no matter how many times I listen to them, they stay unread ...

user-removed

Not applicable

1638 Views

4 replies

0 likes

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Synced Albums Not Playing Entire Album

Hello guys, I have an iPhone 5 with Spotify Premium. I have a good deal of media on my computer not available on spotify, so I often sync it over by taking the album in iTunes, dragging into a Spotify playlist and clicking available offline. All the ...

Casual Listener

Hello guys, I have an iPhone 5 with Spotify Premium.   I have a good deal of media on my computer not available on spotify, so I often sync it over by taking the album in iTunes, dragging in...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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Albums with multiple entries under same name not showing up in New Version of iOS App

I have noticed this using the new iOS version on both the iPad and iPhone. For example, if you search for an album that has more than one entry under the same album name (different editions, commentary albums, edited/explicit) it will only show one o...

Roadie

I have noticed this using the new iOS version on both the iPad and iPhone.  For example, if you search for an album that has more than one entry under the same album name (different editions, co...

CWelchTN

Newbie

1796 Views

10 replies

2 likes

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  • 10 replies
  • 2 likes

Solved!! Missing playlists on iPhone yet present on two separate desktop clients

I've looked through this forum for help, but I cannot find the solution to my problem. DescriptionMissing multiple playlists and playlist folders on iPhone device. All other clients, except for my iPhone device, holds all playlists. Other clients inc...

Casual Listener

I've looked through this forum for help, but I cannot find the solution to my problem.   Description Missing multiple playlists and playlist folders on iPhone device. All other clients, exc...

jgdx

Casual Listener

561 Views

1 replies

0 likes

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  • 1 replies
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current audio app spontaneously switches from spotify to default music app on iOS 6

Has anyone else experienced a problem with the current audio app changing by itself on iOS 6? Here's what happens: Listen to spotify on iOS 6 (or 6.0.1) Pause spotify. Double click the home button and swipe the task switcher to the right. You will se...

Regular

Has anyone else experienced a problem with the current audio app changing by itself on iOS 6?  Here's what happens:   Listen to spotify on iOS 6 (or 6.0.1) Pause spotify. Double c...

gaspode12

Newbie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Share a track from Iphone, as sms?

I cant share a track as a sms at my Iphone, the sms symbol is missing?

Casual Listener

I cant share a track as a sms at my Iphone, the sms symbol is missing?

Liam

Community Legend

530 Views

3 replies

0 likes

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After 48 hour trial

What happens after my 48 hour trial? I wont be ale to listen to my playlists from spotify? I know that i can only listen to radio, but i cant add music to the playlist? My current playlists wont play?

Visitor

What happens after my 48 hour trial? I wont be ale to listen to my playlists from spotify? I know that i can only listen to radio, but i cant add music to the playlist? My current playlists wont play?

Liam

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Spotify freezes immediately

Hi there, this was happening on my iPhone 4, and is still happening on my iPhone 5. When i open Spotify, it either quits or simply freezes and doesn't allow me to scroll. I've reinstalled many times and it fixes the problem temporarily, but it keeps ...

Newbie

Hi there,   this was happening on my iPhone 4, and is still happening on my iPhone 5. When i open Spotify, it either quits or simply freezes and doesn't allow me to scroll. I've reinstalled ...

244 Views

0 replies

0 likes

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help

when i down load songs i cant get them to sync to my ipod i can only sync local music where and how do i find and down load local music and then get it to my ipods

Casual Listener

when i down load songs i cant get them to sync to my ipod i can only sync local music where and how do i find and down load local music and then get it to my ipods

Peter__

Community Legend

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

Spotify premium not working

Spotify premium not working. Was yesterday. Please help

Casual Listener

Spotify premium not working. Was yesterday. Please help

Peter__

Community Legend

932 Views

8 replies

1 likes

  • 932 Views
  • 8 replies
  • 1 likes

Premium will load on MAC & IPad but not on IPhone

I can't seem to get Prem to load on IPhone. I did have a free account and upgraded a couple of days ago. Help! It says I need to be a premium member to stream songs. Laptop and Ipad work perfect. Thanks in advance. Order ID: 157871348015

Casual Listener

I can't seem to get Prem to load on IPhone. I did have a free account and upgraded a couple of days ago. Help! It says I need to be a premium member to stream songs. Laptop and Ipad work perfect. T...

Peter__

Community Legend

468 Views

4 replies

0 likes

  • 468 Views
  • 4 replies
  • 0 likes

Albums missing from mobile version?

Why is it that some albums that are available on the main site on my laptop don't show up on the mobile version? A couple of examples of this are 'Continuum' by John Mayer & 'Red' by Taylor Swift. They don't show up at all on the phone but can be lis...

Casual Listener

Why is it that some albums that are available on the main site on my laptop don't show up on the mobile version? A couple of examples of this are 'Continuum' by John Mayer & 'Red' by Taylor Swift...

Peter__

Community Legend

516 Views

3 replies

0 likes

  • 516 Views
  • 3 replies
  • 0 likes