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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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Reinstalled Spotify app but now it just keeps asking me to log in

I was having issues with my playlist only updating to a certain point last time it did this i reinstalled the app and it fixed it. This time i reinstalled the app and it asks me to log in and then when i go to he playlist page it shows 0 playlists an...

Roadie

I was having issues with my playlist only updating to a certain point last time it did this i reinstalled the app and it fixed it. This time i reinstalled the app and it asks me to log in and then wh...

296 Views

0 replies

0 likes

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Solved!! Can't use my iphone 4s in offline mode!

I have the problem that I can't download playlists on my iphone 4S iOS6. When I activate the offline mode on the top of a playlist, there is for a short time (2 sec) the download sign and after that there is only a red exclamation mark in front of th...

Newbie

I have the problem that I can't download playlists on my iphone 4S iOS6. When I activate the offline mode on the top of a playlist, there is for a short time (2 sec) the download sign and after that ...

Peter__

Community Legend

770 Views

1 replies

0 likes

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Premium not working on iPhone

I updated my credit card and now I can't access spotify premium on my phone. Please help.

Newbie

I updated my credit card and now I can't access spotify premium on my phone. Please help.

Peter__

Community Legend

359 Views

1 replies

0 likes

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  • 1 replies
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Spotify needs to show more care in updating the desktop and mobile apps

Dear Spotify, I love you. I really do. Ever since you've been available in Austria, I've been evangelizing you to all who want and won't listen. You are a cheap and amazing way to discover and share music. But you burn me! Oh, how you sear the flesh ...

Music Fan

Dear Spotify,   I love you. I really do. Ever since you've been available in Austria, I've been evangelizing you to all who want and won't listen. You are a cheap and amazing way to discover...

Richard

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
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Can u send music to iPhone

Does the music u send to iPhone stay there forever

Newbie

Does the music u send to iPhone stay there forever

Peter__

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
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Can't sync Local Files to my iPhone 5

I have some songs on my Mac that I want to Sync on my iPhone 5. Both my Devices are on the same Wifi-Network. So I opened Spotify on my iPhone and checked Local File on my Mac but it says pending. So I wait for like 5 minutes and it still says pendin...

Regular

I have some songs on my Mac that I want to Sync on my iPhone 5. Both my Devices are on the same Wifi-Network. So I opened Spotify on my iPhone and checked Local File on my Mac but it says pending. So...

444 Views

0 replies

1 likes

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Spotify 0.5.10.14 crashes when syncing on iPad and iPhone

I didn't find any thread with this issue. If it's duplicate, I'm sorry: Description When I try to sync Spotify with my iOs devices they crash a lot A more detailed description, using numbered steps 1. I tried to sync my iPhone via usb 2. I crashed......

Casual Listener

I didn't find any thread with this issue. If it's duplicate, I'm sorry:   Description When I try to sync Spotify with my iOs devices they crash a lot   A more detailed description...

sisonpih

Casual Listener

487 Views

2 replies

0 likes

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iPhone app not working

I have happily enjoyed Spotify premium on my iPhone 5 for a while now, until unecolucably, after an iOS update it completely dissapeared. I have tried repeatedly to reinstall the app, I enter my correct iCloud password and nothing happens? What's goi...

Newbie

I have happily enjoyed Spotify premium on my iPhone 5 for a while now, until unecolucably, after an iOS update it completely dissapeared. I have tried repeatedly to reinstall the app, I enter my corr...

kennethb

Newbie

421 Views

1 replies

0 likes

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New member!! Don't want to sync all songs to iphone

New member. Haven't learned much. Searching, playlists, delete. I don' t want all songs to sync iphone. Taking up space. Help. Opened up Spoitify on iphone 1st. Deleted app, but tracks still there. When I tried to delete tracks, they delete on websit...

Regular

New member. Haven't learned much. Searching, playlists, delete.  I don' t want all songs  to sync  iphone. Taking up space. Help. Opened up Spoitify on iphone 1st. Deleted app, but tra...

Liam

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
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Iphone track unavailable (Ipremium)

long story short.a week ago I had spotify premium (had it for ages), and no problems. But last friday I lost my bankcard and had it canceled, (which removed my premium at the time I guess). Well I now repurchased premium with my other card which I ju...

Newbie

long story short. a week ago I had spotify premium (had it for ages), and no problems. But last friday I lost my bankcard and had it canceled, (which removed my premium at the time I guess). Well ...

Liam

Community Legend

376 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist for offline playlists?

Could you add new feature to mobile spotify.I would like to have some kind of ability to see all playlists which are available offline in one place.Basically new playlist maybe at the top of playlist section, which would have sub menu where all playl...

Newbie

Could you add new feature to mobile spotify. I would like to have some kind of ability to see all playlists which are available offline in one place. Basically new playlist maybe at the top of play...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes with Facebook-linked account on Mac Book Pro 10.6.8

Hello Guys, I have a Problem with my Spotify application. It crashes right after i started it. I know there are already some Topics about this problem. For me it is different: When I use my account which is linked to Facebook it crashes.. When I use ...

Casual Listener

Hello Guys,   I have a Problem with my Spotify application. It crashes right after i started it. I know there are already some Topics about this problem.  For me it is different: When...

rubicon123

Casual Listener

973 Views

2 replies

0 likes

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Viewing my Playlists as Albums

Hi I am using an iPhone 4S iOS 6.0.1 & sync to my Premium Spotify account. All works great and I love the service and flexibility it gives especially in the offline mode. One issue I have however is the fact that when viewing my playlists I can only ...

Regular

Hi I am using an iPhone 4S iOS 6.0.1 & sync to my Premium Spotify account. All works great and I love the service and flexibility it gives especially in the offline mode. One issue I have how...

Peter__

Community Legend

1032 Views

5 replies

0 likes

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  • 5 replies
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Can't stream

My mobile spotify is saying that I can't stream because I'm not a premium user but I am. I have tried exiting to no avail.Please help I need my music!!

Newbie

My mobile spotify is saying that I can't stream because I'm not a premium user but I am. I have tried exiting to no avail. Please help I need my music!!

Peter__

Community Legend

371 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify premium not recognized on iPhone 4?

I have been using premium Spotify on my computer for a couple of months. But it won't access it on mobile? It says "only premium users can stream on mobile". Can someone tell me what I'm doing wrong.ThanksAlso, I have been logging in through facebook

Casual Listener

I have been using premium Spotify on my computer for a couple of months. But it won't access it on mobile? It says "only premium users can stream on mobile". Can someone tell me what I'm doing wrong....

Peter__

Community Legend

1841 Views

7 replies

0 likes

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  • 7 replies
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Spotify on Windows shuts down when iPod is connected

I have used spotify premium for over a year. I have just decided that I want to sync my old, refurbished iPod video with spotify. However, I am having an issue where I open spotify, connect my iPod, and then spotify closes automatically. The iPod wil...

Casual Listener

I have used spotify premium for over a year. I have just decided that I want to sync my old, refurbished iPod video with spotify. However, I am having an issue where I open spotify, connect my iPod, ...

704 Views

0 replies

2 likes

  • 704 Views
  • 0 replies
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An error occurs after 15 seconds when playing playlists through an iPod docking station

I have a recurring issue when I want to play playlists from my iPhone through an iPod docking station linked to a Bose Lifestyle system. After 10 to 20 the Bose systems stops playing the playlist, but the iPhone does not stop playing. When I reconnec...

Newbie

I have a recurring issue when I want to play playlists from my iPhone through an iPod docking station linked to a Bose Lifestyle system. After 10 to 20 the Bose systems stops playing the playlist, bu...

MrLidstrom

Newbie

1245 Views

3 replies

1 likes

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STUPID SLOW!!! (IOS 6.1.2 iPhone 5 GSM 64gb)

HEllo I am getting a little fed up with this service, i pay every month and dont feel its worth it atm. over the last few months i have had nothing but issues when it comes to offline syning on my phone (and ipad for that matter) iits takes over 10 m...

Casual Listener

HEllo   I am getting a little fed up with this service, i pay every month and dont feel its worth it atm. over the last few months i have had nothing but issues when it comes to offline syni...

jk_yang

Casual Listener

2609 Views

3 replies

0 likes

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Solved!! One premium account, multiple IOS devices

Evening forum I was wondering if purchasing a premium account would allow me toaccess on all 4 IOS devices in the family? Also, how does this multi access work if I se FacebookUSA my log in. My wife has her own Facebook login as I assume the app will...

Casual Listener

Evening forum   I was wondering if purchasing a premium account would allow me toaccess on all 4 IOS devices in the family?   Also, how does this multi access work if I se FacebookU...

wickdgrl

Casual Listener

3076 Views

9 replies

0 likes

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Why is it impossible to get someone to contact a customer back?

Can you please have someone contact me back? I have been emailing your customer service for 2 months now and haven't received any contact back. I had to create this account just to be able to post due to my other account due to it being locked. I've ...

Regular

Can you please have someone contact me back? I have been emailing your customer service for 2 months now and haven't received any contact back. I had to create this account just to be able to post ...

Sam

Spotify

808 Views

7 replies

0 likes

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  • 0 likes