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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69961 Views
  • 16 replies
  • 37 likes
  • 69961 Views
  • 16 replies
  • 37 likes

App doesnt play songs, stops in the middle and plays one at the time

Hi, I have been using the app (on Iphone 4s) for quite some time now, premium, and never any problems! But since a week or two it won’t play my playlists and radio. Songs don't start even with full network, off line nothing starts. If it happens to s...

  • Newbie
  • Hi, I have been using the app (on Iphone 4s) for quite some time now, premium, and never any problems! But since a week or two it won’t play my playlists and radio. Songs don't start even with full n...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

iPod touch 1st Generation

I'm French, so I'll try to explain myself clearly. I've just bought a Premium account in order to listen music everywhere ("you'll be able to listen music everywhere !"). The irony is that I own an iPod 1st generation ... And you'll understand my tro...

  • Casual Listener
  • I'm French, so I'll try to explain myself clearly.   I've just bought a Premium account in order to listen music everywhere ("you'll be able to listen music everywhere !"). The irony is th...
  • Peter__
  • Community Legend
  • 3937 Views
  • 7 replies
  • 0 likes
  • 3937 Views
  • 7 replies
  • 0 likes

Solved!! Won't play premium

What's the point of having premium if I still have to listen to ads and I can't listen to on demand on my phone?

  • Regular
  • What's the point of having premium if I still have to listen to ads and I can't listen to on demand on my phone?
  • jdduran
  • Regular
  • 662 Views
  • 2 replies
  • 1 likes
  • 662 Views
  • 2 replies
  • 1 likes

Disable activity sharing on Spotify Social

Hello all, How can I disable Spotify Social in the iPhone app? The desktop application has a "Share my activity on Spotify Social" which can be disabled. Apparently the iPhone app shares my activity with no possibilty to disable this behavior. I'm OK...

  • Visitor
  • Hello all,   How can I disable Spotify Social in the iPhone app? The desktop application has a "Share my activity on Spotify Social" which can be disabled. Apparently the iPhone app shares m...
  • Goodman
  • Spotify Legend
  • 1512 Views
  • 2 replies
  • 1 likes
  • 1512 Views
  • 2 replies
  • 1 likes

People Section in iPhone not showing anyone

Hi Folks, I had to reinstall Spotify. Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked. Since reinstalling, I no longer see anyone listed in the *people* sectio...

  • Newbie
  • Hi Folks,   I had to reinstall Spotify.   Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked...
  • Sfboender
  • Newbie
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

New premium account, won't work on my iPhone 5

I just got spotify premium but it won't stream songs from my iphone. Please help.

  • Newbie
  • I just got spotify premium but it won't stream songs from my iphone. Please help.
  • Marco
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

iPhone lock screen stuck on album art after pausing/stopping

A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever song I was just listening to remains on the lock scre...

  • Roadie
  • A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever so...
  • bravehound
  • Newbie
  • 2078 Views
  • 3 replies
  • 0 likes
  • 2078 Views
  • 3 replies
  • 0 likes

Issues with Iphone application

I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?

  • Regular
  • I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?
  • Peter__
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

People tab in iPad app is blank

It shows all my friends on the desktop version, and on my iPhone/Android phones they are there. any ideas? withheld tried a reinstall but that didn't work...

  • Casual Listener
  • It shows all my friends on the desktop version, and on my iPhone/Android phones they are there.  any ideas? withheld tried a reinstall but that didn't work...
  • twd3lr
  • Newbie
  • 402 Views
  • 1 replies
  • 1 likes
  • 402 Views
  • 1 replies
  • 1 likes

Hollywood Undead Edited on iPhone but not PC?

So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it would do that.

  • Newbie
  • So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it wo...
  • Mast3rR3van
  • Newbie
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Nothing will load or play on the ipad

Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the internet ( that's not the problem because Netflix/...

  • Newbie
  • Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the...
  • waalkes5
  • Newbie
  • 1315 Views
  • 1 replies
  • 0 likes
  • 1315 Views
  • 1 replies
  • 0 likes

HELP

I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help

  • Newbie
  • I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help
  • Peter__
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

spotify songs jumps in 10 sec steps on iphone 5

Helloon my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it.please helpregardsmirco

  • Visitor
  • Hello on my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it. please he...
  • Hannes114
  • Newbie
  • 2241 Views
  • 1 replies
  • 0 likes
  • 2241 Views
  • 1 replies
  • 0 likes

Weird Problem with premium

I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to stream. Even weirder is that I can listen and sync m...

  • Newbie
  • I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to s...
  • Goodman
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Problem with syncro

Hi!When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!) Someone can tell me what's the problem ? Thanks

  • Newbie
  • Hi! When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!)   Someone can tell me what's the problem ?   Thanks
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Equalizer with presets !! How did he do it !?

My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the beta EQ and have been able to bring up that screen, but ...

  • Newbie
  • My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the bet...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

spotify premium

i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer

  • Newbie
  • i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer
  • Peter__
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

so confused!

I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premium but cant get my tracks off my computer

  • Newbie
  • I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premiu...
  • Marco
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Sharing a track on IPad

Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "share" my only choices are Facebook or Twitter! Not...

  • Casual Listener
  • Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "...
  • les9000
  • Casual Listener
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes when trying to remove playlist folder

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even though I never moved them there. I've been able to ...

  • Casual Listener
  • There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even ...
  • Nautilus
  • Regular
  • 2584 Views
  • 20 replies
  • 2 likes
  • 2584 Views
  • 20 replies
  • 2 likes