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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30793 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95519 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424808 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293925 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So is this poor excuse for customer service the best that Spotify can offer? I feel very let down. I can't see the point in posting requests for help that the Spotify team seem to just ignore.
So is this poor excuse for customer service the best that Spotify can offer? I feel very let down. I can't see the point in posting requests for help that the Spotify team seem to ju...
Not applicable
881 Views
8 replies
0 likes
I have Spotify premium subscription - every time i plug in my i pod it does not appear in the devices - I cannot sync - add files to my local library - spent last two days - no joy. I did have i tunes originally and every time i plugged in i pod to s...
I have Spotify premium subscription - every time i plug in my i pod it does not appear in the devices - I cannot sync - add files to my local library - spent last two days - no joy. I did ...
Community Legend
549 Views
3 replies
0 likes
Just signed up for premium trial. Every time I try to select a song, it refers me to radio only page
Just signed up for premium trial. Every time I try to select a song, it refers me to radio only page
Community Legend
521 Views
1 replies
0 likes
I uninstalled and reinstalled the app, logged in w/ FB again on my iPhone, still says I can't play songs ondemand as i'm not a premium user. I only upgraded to use this service on my phone. Please help asap.
I uninstalled and reinstalled the app, logged in w/ FB again on my iPhone, still says I can't play songs ondemand as i'm not a premium user. I only upgraded to use this service on my phone. Please he...
Newbie
1804 Views
10 replies
3 likes
Account works on all other devices except for the one I need it for. I have reset the device reinstalled tried other accounts and other devices still no luck.
Account works on all other devices except for the one I need it for. I have reset the device reinstalled tried other accounts and other devices still no luck.
Regular
857 Views
4 replies
0 likes
I have a premium account but when ever I log in via Facebook or spotify log in and try to play a song it keeps telling me that only premium subscriptions can use this feature.
I have a premium account but when ever I log in via Facebook or spotify log in and try to play a song it keeps telling me that only premium subscriptions can use this feature.
Casual Listener
1123 Views
8 replies
0 likes
I have subscribed to a premium account and it's not working on my mobile device it's saying i haven't got premium, any ideas?
I have subscribed to a premium account and it's not working on my mobile device it's saying i haven't got premium, any ideas?
Not applicable
677 Views
3 replies
0 likes
Hi, I just opened my spotify app and it asked me to log in again with my facebook account. I logged into my account and all my playlists and songs have been deleted. I reinstalled the app but still nothing is showing. Why did this happen? Please help...
Hi, I just opened my spotify app and it asked me to log in again with my facebook account. I logged into my account and all my playlists and songs have been deleted. I reinstalled the app ...
Casual Listener
2044 Views
7 replies
0 likes
hey, i've just redeemed a code for spoify premium, its says on my account that its active till next month but on my iphone and desktop it says i need to get premium..i dont fancy paying for something that i cant even use..
hey, i've just redeemed a code for spoify premium, its says on my account that its active till next month but on my iphone and desktop it says i need to get premium..i dont fancy pay...
Regular
1290 Views
10 replies
0 likes
Updated credit card and now won't work on iphone. Uninstalled/reinstalled app and logged in/out. ID is 1218187807 please help.
Updated credit card and now won't work on iphone. Uninstalled/reinstalled app and logged in/out. ID is 1218187807 please help.
473 Views
0 replies
0 likes
This seems to happen at least once a month. I go through time and again saving some music locally that I listen to and prefer not to only stream due to data limitations or when I'm not on wifi. I save dozens of playlists. And every once in awhile whe...
This seems to happen at least once a month. I go through time and again saving some music locally that I listen to and prefer not to only stream due to data limitations or when I'm not on wifi....
Regular
631 Views
1 replies
0 likes
My spotify account opens but I cannot access anything. It acts as though it is locked? I have logged in and tried to reinstall the app but nothing works. I have noticed that it does not appear on the list of apps under settings. Any ideas? I am not a...
My spotify account opens but I cannot access anything. It acts as though it is locked? I have logged in and tried to reinstall the app but nothing works. I have noticed that it does not appear on...
Community Legend
469 Views
1 replies
0 likes
paid for premium and still will not recogonize I pod as a device - was told to be patient and wait as problem with server - is this still and issue ?
paid for premium and still will not recogonize I pod as a device - was told to be patient and wait as problem with server - is this still and issue ?
Community Legend
516 Views
1 replies
0 likes
Hi everyone I bought my first premium code allmost a month ago.. the first 2 weeks everything went perfect! But after 2 weeks, the offline modus stopt working... My playlist wasn't sync anymore.. I tried to download them again on my iPhone 4S but the...
Hi everyone I bought my first premium code allmost a month ago.. the first 2 weeks everything went perfect! But after 2 weeks, the offline modus stopt working... My playlist wasn't s...
388 Views
0 replies
0 likes
getting very disappointed with SPOYIFY - still will not recognise as device to be able to SYNC - are we all idiots?
getting very disappointed with SPOYIFY - still will not recognise as device to be able to SYNC - are we all idiots?
365 Views
0 replies
0 likes
I am running Spotify on an iPhone 4 with iOS 5.1.1, the latest update. For some reason, when I stream over WiFi it's buffering every 10-20 seconds. I've restarted the phone, logged out and back in to Spotify, uninstalled and reinstalled the app, and ...
I am running Spotify on an iPhone 4 with iOS 5.1.1, the latest update. For some reason, when I stream over WiFi it's buffering every 10-20 seconds. I've restarted the phone, logged out and back in to...
Newbie
2369 Views
6 replies
0 likes
So I have spotify premium for my desktop PC, my ipad, and my iphone as well. I've noticed that on my desktop and ipad on the "whats new" page it shows top playlists, and when doing searches playlists also show up in the search results. Sadly this is ...
So I have spotify premium for my desktop PC, my ipad, and my iphone as well. I've noticed that on my desktop and ipad on the "whats new" page it shows top playlists, and when doing search...
Regular
1774 Views
2 replies
1 likes
I just used my facebook login for spotify premium and my phone, but when I go to my phone it still says I have free account.
I just used my facebook login for spotify premium and my phone, but when I go to my phone it still says I have free account.
Newbie
11799 Views
14 replies
0 likes
I'm having a problem with my Spotify iPhone app where the app continuously crashes within 5 seconds of opening every time I add a new playlist folder on my desktop. Deleting and reinstalling the app fixes the problem, but when I add another playlist ...
I'm having a problem with my Spotify iPhone app where the app continuously crashes within 5 seconds of opening every time I add a new playlist folder on my desktop. Deleting and reinstalling the app ...
Newbie
575 Views
1 replies
2 likes
Hi, Yesterday I upgraded my account to premium but it doesnt work on my iphone 5. I've tried logging in and out and turning my phone on and off but nothing seems to be working. What should I do?
Hi, Yesterday I upgraded my account to premium but it doesnt work on my iphone 5. I've tried logging in and out and turning my phone on and off but nothing seems to be working. What should I do?
Community Legend
401 Views
1 replies
0 likes
