Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238043 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119285 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447643 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305645 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can no longer rearrange songs in my playlists on my Iphone. I have seen other threads related to the same problem and customer service just seems to add a link saying it was disabled but not giving any timeline (if there is one) to when this proble...
I can no longer rearrange songs in my playlists on my Iphone. I have seen other threads related to the same problem and customer service just seems to add a link saying it was disable...
465 Views
0 replies
0 likes
I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?
I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?
Casual Listener
521 Views
1 replies
0 likes
my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday
my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday
Community Legend
387 Views
1 replies
0 likes
I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or only the first time? Isn't there a way to download mus...
I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or...
Community Legend
441 Views
1 replies
0 likes
how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way aaround the computer so be gentle.
how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way a...
Community Legend
974 Views
1 replies
0 likes
I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the switch nothing happens. Tracks remain gray. I have dele...
I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the swit...
Regular
2559 Views
11 replies
0 likes
Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...
Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...
Spotify
811 Views
2 replies
1 likes
I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...
I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...
354 Views
0 replies
0 likes
Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...
Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...
Casual Listener
624 Views
1 replies
0 likes
I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...
I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS i...
Music Fan
1520 Views
1 replies
1 likes
I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.
I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify w...
Casual Listener
1516 Views
4 replies
0 likes
I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...
I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...
Community Legend
434 Views
1 replies
0 likes
Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...
Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...
Community Legend
1259 Views
3 replies
0 likes
Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...
Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...
Music Fan
680 Views
2 replies
1 likes
I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...
I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...
Community Legend
385 Views
1 replies
0 likes
On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...
On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a ...
557 Views
0 replies
0 likes
Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
Casual Listener
993 Views
6 replies
0 likes
I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...
I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devi...
370 Views
0 replies
0 likes
I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...
I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often bei...
338 Views
0 replies
0 likes
I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been using the iOS 4 version of the app (with my iPhone 4S) because it w...
I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been usin...
Newbie
927 Views
1 replies
0 likes
