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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407090 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278420 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178214 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi Folks, I had to reinstall Spotify. Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked. Since reinstalling, I no longer see anyone listed in the *people* sectio...
Hi Folks, I had to reinstall Spotify. Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked...
Newbie
598 Views
2 replies
0 likes
I just got spotify premium but it won't stream songs from my iphone. Please help.
I just got spotify premium but it won't stream songs from my iphone. Please help.
Community Legend
520 Views
1 replies
0 likes
A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever song I was just listening to remains on the lock scre...
A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever so...
Newbie
2412 Views
3 replies
0 likes
I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?
I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?
Community Legend
494 Views
1 replies
0 likes
It shows all my friends on the desktop version, and on my iPhone/Android phones they are there. any ideas? withheld tried a reinstall but that didn't work...
It shows all my friends on the desktop version, and on my iPhone/Android phones they are there. any ideas? withheld tried a reinstall but that didn't work...
Newbie
511 Views
1 replies
1 likes
So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it would do that.
So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it wo...
Newbie
503 Views
1 replies
0 likes
Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the internet ( that's not the problem because Netflix/...
Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the...
Newbie
1449 Views
1 replies
0 likes
I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help
I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help
Community Legend
438 Views
1 replies
0 likes
Helloon my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it.please helpregardsmirco
Hello on my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it. please he...
Newbie
2345 Views
1 replies
0 likes
I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to stream. Even weirder is that I can listen and sync m...
I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to s...
Spotify Legend
383 Views
1 replies
0 likes
Hi!When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!) Someone can tell me what's the problem ? Thanks
Hi! When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!) Someone can tell me what's the problem ? Thanks
344 Views
0 replies
0 likes
My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the beta EQ and have been able to bring up that screen, but ...
My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the bet...
580 Views
0 replies
0 likes
i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer
i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer
Community Legend
450 Views
1 replies
0 likes
I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premium but cant get my tracks off my computer
I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premiu...
Community Legend
392 Views
1 replies
0 likes
Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "share" my only choices are Facebook or Twitter! Not...
Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "...
Casual Listener
459 Views
1 replies
0 likes
There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even though I never moved them there. I've been able to ...
There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even ...
Regular
3471 Views
20 replies
2 likes
Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i dont want to create them one more time, because of the ...
Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i ...
366 Views
0 replies
0 likes
Hey! The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB). So far so good. Can anyone tell me if this also works when i do not s...
Hey! The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB). ...
479 Views
0 replies
0 likes
I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!! I'm a Premium Member who is paid current so I'm not sure where the disconnect took place or why this happened but I need them Back! HELP
I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!! I'm a Premium Member who is paid current so I'm not sure where the disconnect took plac...
Spotify Legend
1346 Views
6 replies
0 likes
I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch. Works finw on my ipad and desktop. spotify username: bleekers
I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch. Works finw on my ipad and desktop. s...
639 Views
0 replies
0 likes
