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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37201 Views

41 replies

10 likes

  • 37201 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102707 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299175 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! All playlists/songs deleted and not showing up

Hi, I just opened my spotify app and it asked me to log in again with my facebook account. I logged into my account and all my playlists and songs have been deleted. I reinstalled the app but still nothing is showing. Why did this happen? Please help...

Casual Listener

Hi,   I just opened my spotify app and it asked me to log in again with my facebook account. I logged into my account and all my playlists and songs have been deleted. I reinstalled the app ...

ztoqan

Casual Listener

2101 Views

7 replies

0 likes

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  • 7 replies
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not working..still..

hey, i've just redeemed a code for spoify premium, its says on my account that its active till next month but on my iphone and desktop it says i need to get premium..i dont fancy paying for something that i cant even use..

Regular

hey,    i've just redeemed a code for spoify premium, its says on my account that its active till next month but on my iphone and desktop it says i need to get premium..i dont fancy pay...

FranDarvill

Regular

1338 Views

10 replies

0 likes

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  • 10 replies
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Updated Credit Card- now not working on iphone

Updated credit card and now won't work on iphone. Uninstalled/reinstalled app and logged in/out. ID is 1218187807 please help.

Newbie

Updated credit card and now won't work on iphone. Uninstalled/reinstalled app and logged in/out. ID is 1218187807 please help. 

482 Views

0 replies

0 likes

  • 482 Views
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Spotify Deletes locally saved playlists randomly upon opening

This seems to happen at least once a month. I go through time and again saving some music locally that I listen to and prefer not to only stream due to data limitations or when I'm not on wifi. I save dozens of playlists. And every once in awhile whe...

Newbie

This seems to happen at least once a  month. I go through time and again saving some music locally that I listen to and prefer not to only stream due to data limitations or when I'm not on wifi....

napsfan

Regular

646 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify stopped working on my iPhone 4S

My spotify account opens but I cannot access anything. It acts as though it is locked? I have logged in and tried to reinstall the app but nothing works. I have noticed that it does not appear on the list of apps under settings. Any ideas? I am not a...

Newbie

My spotify account opens but I cannot access anything. It acts as though it is locked? I have logged in and tried to reinstall the app but nothing works. I have noticed that it does not appear on...

Liam

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
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I POD - will not recognise device

paid for premium and still will not recogonize I pod as a device - was told to be patient and wait as problem with server - is this still and issue ?

Casual Listener

paid for premium and still will not recogonize I pod as a device - was told to be patient and wait as problem with server - is this still and issue ?

Peter__

Community Legend

528 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline mode gone - iPhone 4S

Hi everyone I bought my first premium code allmost a month ago.. the first 2 weeks everything went perfect! But after 2 weeks, the offline modus stopt working... My playlist wasn't sync anymore.. I tried to download them again on my iPhone 4S but the...

Newbie

Hi everyone   I bought my first premium code allmost a month ago.. the first 2 weeks everything went perfect! But after 2 weeks, the offline modus stopt working... My playlist wasn't s...

393 Views

0 replies

0 likes

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connecting I POD spotify

getting very disappointed with SPOYIFY - still will not recognise as device to be able to SYNC - are we all idiots?

Casual Listener

getting very disappointed with SPOYIFY - still will not recognise as device to be able to SYNC - are we all idiots?

373 Views

0 replies

0 likes

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  • 0 replies
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iPhone streaming over WiFi issues

I am running Spotify on an iPhone 4 with iOS 5.1.1, the latest update. For some reason, when I stream over WiFi it's buffering every 10-20 seconds. I've restarted the phone, logged out and back in to Spotify, uninstalled and reinstalled the app, and ...

Casual Listener

I am running Spotify on an iPhone 4 with iOS 5.1.1, the latest update. For some reason, when I stream over WiFi it's buffering every 10-20 seconds. I've restarted the phone, logged out and back in to...

tylr

Newbie

2437 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

iPhone, can't search playlists.

So I have spotify premium for my desktop PC, my ipad, and my iphone as well. I've noticed that on my desktop and ipad on the "whats new" page it shows top playlists, and when doing searches playlists also show up in the search results. Sadly this is ...

Regular

So I have spotify premium for my desktop PC, my ipad, and my iphone as well.   I've noticed that on my desktop and ipad on the "whats new" page it shows top playlists, and when doing search...

tw1st

Regular

1802 Views

2 replies

1 likes

  • 1802 Views
  • 2 replies
  • 1 likes

Solved!! Spotify premium not working iPhone 5

I just used my facebook login for spotify premium and my phone, but when I go to my phone it still says I have free account.

Newbie

I just used my facebook login for spotify premium and my phone, but when I go to my phone it still says I have free account.

Kenjim83

Newbie

11901 Views

14 replies

0 likes

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  • 14 replies
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iPhone 4S Crashes Every Time New Playlist Folder Created

I'm having a problem with my Spotify iPhone app where the app continuously crashes within 5 seconds of opening every time I add a new playlist folder on my desktop. Deleting and reinstalling the app fixes the problem, but when I add another playlist ...

Casual Listener

I'm having a problem with my Spotify iPhone app where the app continuously crashes within 5 seconds of opening every time I add a new playlist folder on my desktop. Deleting and reinstalling the app ...

ssplinter

Newbie

597 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Premium not working on my phone?

Hi, Yesterday I upgraded my account to premium but it doesnt work on my iphone 5. I've tried logging in and out and turning my phone on and off but nothing seems to be working. What should I do?

Newbie

Hi, Yesterday I upgraded my account to premium but it doesnt work on my iphone 5. I've tried logging in and out and turning my phone on and off but nothing seems to be working. What should I do?

Peter__

Community Legend

416 Views

1 replies

0 likes

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  • 1 replies
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New Premium Account

I upgraded to premium after my free trial was over only to recieve a message after I did a search for some music that only premium users could stream music. It was nice enough to ask me if I wanted to start the radio since that always free! Seems lik...

Newbie

I upgraded to premium after my free trial was over only to recieve a message after I did a search for some music that only premium users could stream music.  It was nice enough to ask me if I wa...

Peter__

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Music from Spotify to iPod

Hi, I got iPod for christmas and now discovering this amazing thing...:) I paid in Spotify for desciption and now wondering how to get my chosed music from computer to iPod... Thanx for help... PS. Age 41......

Casual Listener

Hi, I got iPod for christmas and now discovering this amazing thing...:) I paid in Spotify for desciption and now wondering how to get my chosed music from computer to iPod... Thanx for he...

Peter__

Community Legend

854 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify Premium Not Working On iPhone

HELP! Just upgraded to Spotify Premium, but for some reason I can't stream songs on my iPhone. Every time a click a song I see a message that says, "Only Premium users can stream on demand." Any help would be much appreciated. Thanks!

Casual Listener

HELP! Just upgraded to Spotify Premium, but for some reason I can't stream songs on my iPhone. Every time a click a song I see a message that says, "Only Premium users can stream on demand."  ...

Peter__

Community Legend

1247 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Premium not recognised on ipad

I have a premium account but my ipad won't recognize it , I have reinstalled and turned off ipad and followed loads of things to do on the forums but it still won't work?

Newbie

I have a premium account but my ipad won't recognize it , I have reinstalled and turned off ipad and followed loads of things to do on the forums but it still won't work?

Peter__

Community Legend

681 Views

4 replies

1 likes

  • 681 Views
  • 4 replies
  • 1 likes

My premium account is not working

I had re install the app (because spotify would stop playing after one minute and these where playlists that I download to play offline too) and now spotify cannot do anything, the desktop manager can't recognize my device (iphone) or if it does it w...

Casual Listener

I had re install the app (because spotify would stop playing after one minute and these where playlists that I download to play offline too) and now spotify cannot do anything, the desktop manager ca...

Goodman

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Play list stops plating after 30 seconds

For the past week I am unable to play any music as playlist stops after 30 seconds on my IPad once it has stopped I am unable to press play or pause. None of the functions work. Best, Hugo!

Newbie

For the past week I am unable to play any music as playlist stops after 30 seconds on my IPad once it has stopped I am unable to press play or pause. None of the functions work. Best, Hugo!

542 Views

0 replies

0 likes

  • 542 Views
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Solved!! Crashes

New spotify app for IPad crashes very often. I also miss the volume slider and the integration of apps as in the iMac version.

Newbie

New spotify app for IPad crashes very often. I also miss the volume slider and the integration of apps as in the iMac version.

drako3759

Regular

1325 Views

2 replies

0 likes

  • 1325 Views
  • 2 replies
  • 0 likes