Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30805 Views

40 replies

9 likes

  • 30805 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95529 Views

115 replies

12 likes

Other
  • 95529 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
  • 1039 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293933 Views

60 replies

15 likes

  • 293933 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

  • 123851 Views
  • 19 replies
  • 38 likes

Premium not working on my phone?

Hi, Yesterday I upgraded my account to premium but it doesnt work on my iphone 5. I've tried logging in and out and turning my phone on and off but nothing seems to be working. What should I do?

Newbie

Hi, Yesterday I upgraded my account to premium but it doesnt work on my iphone 5. I've tried logging in and out and turning my phone on and off but nothing seems to be working. What should I do?

Peter__

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

New Premium Account

I upgraded to premium after my free trial was over only to recieve a message after I did a search for some music that only premium users could stream music. It was nice enough to ask me if I wanted to start the radio since that always free! Seems lik...

Newbie

I upgraded to premium after my free trial was over only to recieve a message after I did a search for some music that only premium users could stream music.  It was nice enough to ask me if I wa...

Peter__

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Music from Spotify to iPod

Hi, I got iPod for christmas and now discovering this amazing thing...:) I paid in Spotify for desciption and now wondering how to get my chosed music from computer to iPod... Thanx for help... PS. Age 41......

Casual Listener

Hi, I got iPod for christmas and now discovering this amazing thing...:) I paid in Spotify for desciption and now wondering how to get my chosed music from computer to iPod... Thanx for he...

Peter__

Community Legend

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium Not Working On iPhone

HELP! Just upgraded to Spotify Premium, but for some reason I can't stream songs on my iPhone. Every time a click a song I see a message that says, "Only Premium users can stream on demand." Any help would be much appreciated. Thanks!

Casual Listener

HELP! Just upgraded to Spotify Premium, but for some reason I can't stream songs on my iPhone. Every time a click a song I see a message that says, "Only Premium users can stream on demand."  ...

Peter__

Community Legend

1192 Views

6 replies

0 likes

  • 1192 Views
  • 6 replies
  • 0 likes

Premium not recognised on ipad

I have a premium account but my ipad won't recognize it , I have reinstalled and turned off ipad and followed loads of things to do on the forums but it still won't work?

Newbie

I have a premium account but my ipad won't recognize it , I have reinstalled and turned off ipad and followed loads of things to do on the forums but it still won't work?

Peter__

Community Legend

673 Views

4 replies

1 likes

  • 673 Views
  • 4 replies
  • 1 likes

My premium account is not working

I had re install the app (because spotify would stop playing after one minute and these where playlists that I download to play offline too) and now spotify cannot do anything, the desktop manager can't recognize my device (iphone) or if it does it w...

Casual Listener

I had re install the app (because spotify would stop playing after one minute and these where playlists that I download to play offline too) and now spotify cannot do anything, the desktop manager ca...

Goodman

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Play list stops plating after 30 seconds

For the past week I am unable to play any music as playlist stops after 30 seconds on my IPad once it has stopped I am unable to press play or pause. None of the functions work. Best, Hugo!

Newbie

For the past week I am unable to play any music as playlist stops after 30 seconds on my IPad once it has stopped I am unable to press play or pause. None of the functions work. Best, Hugo!

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Solved!! Crashes

New spotify app for IPad crashes very often. I also miss the volume slider and the integration of apps as in the iMac version.

Newbie

New spotify app for IPad crashes very often. I also miss the volume slider and the integration of apps as in the iMac version.

drako3759

Regular

1304 Views

2 replies

0 likes

  • 1304 Views
  • 2 replies
  • 0 likes

Spotify Premium not working!

Hello.Today I bought Spotify Premium around 4 o'clock. I activated it on my Facebook account but it is still like I run Spotify Free.Please help me.

Newbie

Hello. Today I bought Spotify Premium around 4 o'clock. I activated it on my Facebook account but it is still like I run Spotify Free. Please help me.

Marco

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

The "60's" playlist won't load anymore...

whereever and whenever I try to load it it just keeps spinning and spinning, for the past couple of days now. Yet they say there aren't any problems on the website. So what gives?

Newbie

whereever and whenever I try to load it it just keeps spinning and spinning, for the past couple of days now.  Yet they say there aren't any problems on the website.  So what gives?

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Solved!! Connecting......

Hey, for the last couple of weeks my premium spotufy account wont work on my iphone 4S, it connects as normal then the little "connecting ...." tab appears at the top then goes away then appears then goes away, my account is working fine on my mac ju...

Newbie

Hey, for the last couple of weeks my premium spotufy account wont work on my iphone 4S, it connects as normal then the little "connecting ...." tab appears at the top then goes away then appears...

Peter__

Community Legend

915 Views

3 replies

0 likes

  • 915 Views
  • 3 replies
  • 0 likes

Won't detect device via wifi

I think it is really bad that I am paying for a spotify premium account and my computer cannot detect my iPad device. Both my computer and my iPad are connected to the same wifi, I have tried everything, reinstalling the app, switching them both off,...

Newbie

I think it is really bad that I am paying for a spotify premium account and my computer cannot detect my iPad device. Both my computer and my iPad are connected to the same wifi, I have tried everyth...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Subscribing to existing playlists

Hi. If I click a link on a website which takes me to an existing playlist in Spotify on the iPad, how do I then subscribe to this? on the iPhone there's a large green SUBSCRIBE button at top, but can't find it on the iPad? thanks

Casual Listener

Hi.   If I click a link on a website which takes me to an existing playlist in Spotify on the iPad, how do I then subscribe to this? on the iPhone there's a large green SUBSCRIBE button at...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

wont play any radio

just wondered if any one elese has same fault or know how to fix. i have priemum on iphone 4s (wifi or 3g) problem i have is every works except radio when i click on any station i get an error message saying not working please try a diffrent station ...

Newbie

just wondered if any one elese has same fault or know how to fix.   i have priemum on iphone 4s (wifi or 3g) problem i have is every works except radio when i click on any station ...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

I can't log in with my facebook app on my ipad mini

Every time I try to login in switch facebook it automatically returns to spotifye login page, and yet when I try with spotifye account log in it does not recognise my password, I am so confused,,

Newbie

Every time I try to login in switch facebook it automatically returns to spotifye login page, and yet when I try with spotifye account log in it does not recognise my password, I am so confused,, &...

meahtenoha

Spotify

1147 Views

1 replies

0 likes

  • 1147 Views
  • 1 replies
  • 0 likes

App doesnt play songs, stops in the middle and plays one at the time

Hi, I have been using the app (on Iphone 4s) for quite some time now, premium, and never any problems! But since a week or two it won’t play my playlists and radio. Songs don't start even with full network, off line nothing starts. If it happens to s...

Newbie

Hi, I have been using the app (on Iphone 4s) for quite some time now, premium, and never any problems! But since a week or two it won’t play my playlists and radio. Songs don't start even with full n...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

iPod touch 1st Generation

I'm French, so I'll try to explain myself clearly. I've just bought a Premium account in order to listen music everywhere ("you'll be able to listen music everywhere !"). The irony is that I own an iPod 1st generation ... And you'll understand my tro...

Casual Listener

I'm French, so I'll try to explain myself clearly.   I've just bought a Premium account in order to listen music everywhere ("you'll be able to listen music everywhere !"). The irony is th...

Peter__

Community Legend

4601 Views

7 replies

0 likes

  • 4601 Views
  • 7 replies
  • 0 likes

Solved!! Won't play premium

What's the point of having premium if I still have to listen to ads and I can't listen to on demand on my phone?

Regular

What's the point of having premium if I still have to listen to ads and I can't listen to on demand on my phone?

jdduran

Regular

839 Views

2 replies

1 likes

  • 839 Views
  • 2 replies
  • 1 likes

Disable activity sharing on Spotify Social

Hello all, How can I disable Spotify Social in the iPhone app? The desktop application has a "Share my activity on Spotify Social" which can be disabled. Apparently the iPhone app shares my activity with no possibilty to disable this behavior. I'm OK...

Visitor

Hello all,   How can I disable Spotify Social in the iPhone app? The desktop application has a "Share my activity on Spotify Social" which can be disabled. Apparently the iPhone app shares m...

Goodman

Spotify Legend

1732 Views

2 replies

1 likes

  • 1732 Views
  • 2 replies
  • 1 likes