Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233091 Views

27 replies

5 likes

  • 233091 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114651 Views

116 replies

13 likes

Other
  • 114651 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2371 Views

0 replies

0 likes

iOS
  • 2371 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304087 Views

61 replies

16 likes

  • 304087 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129764 Views

19 replies

38 likes

  • 129764 Views
  • 19 replies
  • 38 likes

IPhone App Request - Organizing Playlist Tracks!

I love spotify and the app. I often use it to create playlists while on the go. I feel like an older version allowed yout to re-order tracks on a playlist but now with the new version, I cannot seem to figure that out. Is there a way to drag and drop...

Newbie

I love spotify and the app.  I often use it to create playlists while on the go.  I feel like an older version allowed yout to re-order tracks on a playlist but now with the new version, I ...

Peter__

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Artist-Radio Next/Previous Song function?

Hey, does anybody knows if there´s an option to get to previous songs in the artist-radio playlists? especially on the mobile version. thanks d

Newbie

Hey,   does anybody knows if there´s an option to get to previous songs in the artist-radio playlists? especially on the mobile version.   thanks d

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Re-Sync a Song

I've got a song synced to my iPod 4 (specifically Deadmau5 – Raise Your Weapon - Madeon Extended Remix) and a minute or two into the song, spotify skips to the next item in the queue. Manually moving the little button in the playback bar into the unp...

Visitor

I've got a song synced to my iPod 4 (specifically Deadmau5 – Raise Your Weapon - Madeon Extended Remix) and a minute or two into the song, spotify skips to the next item in the queue. Manually moving...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Playlists getting pushed into "Artists" folder.

I have a lot of playlists - on iOS, Spotify displays probably 15 of them before putting the rest into a folder called "Artists." It's pretty annoying and I haven't found any other posts with the same problem. Is this normal? Any time I try to delete ...

Newbie

I have a lot of playlists - on iOS, Spotify displays probably 15 of them before putting the rest into a folder called "Artists." It's pretty annoying and I haven't found any other posts with the same...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Spotify scrobbles wrong tracks from iPod Classic

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account - only that Spotify sends a seemingly random list o...

Casual Listener

I have Spotify synchronize my iPod Classic (current generation) and while everything works so far, I noticed that when I connect the iPod a number of tracks are being scrobbled to my Last.fm account ...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Solved!! Spotify IOS app does not recognize premium account

I just signed up for the 30-day free trial premium account to see how it works on my iPhone. Unfortunately, the iphone app does not recognize my account as premium and does not allow me to do on-demand streaming. I am thinking of continuing my subscr...

Casual Listener

I just signed up for the 30-day free trial premium account to see how it works on my iPhone.  Unfortunately, the iphone app does not recognize my account as premium and does not allow me to do o...

teytwo

Casual Listener

1913 Views

7 replies

0 likes

  • 1913 Views
  • 7 replies
  • 0 likes

Queued 'Track Only Available Online' messages...

When i loose my 3G connection while playing online content, the app (IOS 5.1.1) gives me an alert saying: 'Track Only Available Online' This track is nog synced and not available offine. Connect to a network and try again. [ OK ] The problem is... Wh...

Newbie

When i loose my 3G connection while playing online content, the app (IOS 5.1.1) gives me an alert saying:   'Track Only Available Online' This track is nog synced and not ava...

Peter__

Community Legend

848 Views

2 replies

2 likes

  • 848 Views
  • 2 replies
  • 2 likes

iPod Nano syncing

I synced my nano and it wiped device vice. I can see where my music is saved (in Storage), but can't get it back onto my IPod. Spotify loaded 3 free songs and that's all that I can get (it syncs, but doesn't load my music). My Itunes account is on an...

Newbie

I synced my nano and it wiped device vice. I can see where my music is saved (in Storage), but can't get it back onto my IPod. Spotify loaded 3 free songs and that's all that I can get (it syncs, but...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Not recognizing premium account on mobile

I have the iPhone and recently upgraded to a premium account, but when I try to play music on my mobile app it says I need a premium account. I tried logging in and out several times and even reinstalling the app. Help!

Newbie

I have the iPhone and recently upgraded to a premium account, but when I try to play music on my mobile app it says I need a premium account. I tried logging in and out several times and even reinsta...

Liam

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

iPhone 5 battery/playing bug

I also have The iPhone 5 and spotify premium, and today i listend to music from 07 to 18 and have recharged 3-4 Times today, starting The day with 100% and i have also noticed that sometimes when i pause The music from My headset The play icon is sti...

Newbie

I also have The iPhone 5 and spotify premium, and today i listend to music from 07 to 18 and have recharged 3-4 Times today, starting The day with 100% and i have also noticed that sometimes when i p...

Peter__

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

How do I save a radio station I create on iPhone?

Now Spotify does NOT take technical support questions at their premium email address for paying subscribers such as myself (at $120 per year), which sucks. They launch the radio on the mobile devices, but once I create my own station by typing in an ...

Newbie

Now Spotify does NOT take technical support questions at their premium email address for paying subscribers such as myself (at $120 per year), which sucks.   They launch the radio on the mob...

Ashton

Regular

1059 Views

1 replies

3 likes

  • 1059 Views
  • 1 replies
  • 3 likes

Songs available on desktop but not phone

Hello, I'm using the iPhone 4s with whatever the latest iOS and Spotify updates are (just updated sptofiy about twenty minutes ago). I seem to be unable to find some songs on Spotify Mobile that otherwise pop up in full on desktop. This has happened ...

Newbie

Hello, I'm using the iPhone 4s with whatever the latest iOS and Spotify updates are (just updated sptofiy about twenty minutes ago). I seem to be unable to find some songs on Spotify Mobile that othe...

bass_insane_ma

Newbie

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

ipod touch needs to be able to be alphabetized

Could there please be an update soon for the mobile app for the ipod so that you can organize your playlists and find what we are looking for faster. It's already on for computers, why not mobile too?!?

Newbie

Could there please be an update soon for the mobile app for the ipod so that you can organize your playlists and find what we are looking for faster. It's already on for computers, why not mobile too...

Peter__

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

iPhone Sync Incredibly slow

The sync rate for my iPhone is about 1 song every 1-2 minutes and has always been this way, whether connected to my laptop via usb or via Wifi. That rate is ridiculous. Are there any plans of improving performance? This has been an issue for months. ...

Newbie

The sync rate for my iPhone is about 1 song every 1-2 minutes and has always been this way, whether connected to my laptop via usb or via Wifi.  That rate is ridiculous.  Are there any plan...

Peter__

Community Legend

1178 Views

1 replies

0 likes

  • 1178 Views
  • 1 replies
  • 0 likes

Iphone 5 and Kia Rio

Hello.Just bought a brand new Kia Rio and i would like to be able to use the stereo to play my Spotify playlists/stared songs.As it is now, when i connect it with an original USB to Lightning cable it registers and plays just fine through the car ste...

Regular

Hello. Just bought a brand new Kia Rio and i would like to be able to use the stereo to play my Spotify playlists/stared songs. As it is now, when i connect it with an original USB to Lightning...

Prankstar

Regular

3316 Views

1 replies

1 likes

  • 3316 Views
  • 1 replies
  • 1 likes

Playlist subscription on my pc and Ipad

I am a premium user with spotify in my pc and ipad. Currently I have 7 playlist that i did subscribed from other people which they get a daily update of new tracks. I can see the update in my pc software very time but I do not see them in my ipad. wh...

Newbie

I am a premium user with spotify in my pc and ipad. Currently I have 7 playlist that i did subscribed from other people which they get a daily update of new tracks. I can see the update in my pc soft...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

I don't want Spotify to recognize my Ipod anymore

I set Spotify up to sync with my iPod because i thought i could get all the songs from Spotify on my Ipod, that was before i knew it didnt work with my iPod now it keeps deleting all the songs i have on my iPod every time i plug it in to my computer....

Roadie

I set Spotify up to sync with my iPod because i thought i could get all the songs from Spotify on my Ipod,  that was before i knew it didnt work with my iPod now it keeps deleting all the songs ...

jckinnick

Roadie

1482 Views

11 replies

0 likes

  • 1482 Views
  • 11 replies
  • 0 likes

Solved!! Bad Sound from spotify on my iPhone

Yesterdsy mé and my friends turned on the stereo, so that we could play spotify from my iPhone to my Apple tv, but suddently the Sound were without bass and raddling? Help anyone?

Newbie

Yesterdsy mé and my friends turned on the stereo, so that we could play spotify from my iPhone to my Apple tv, but suddently the Sound were without bass and raddling? Help anyone?

Sammykins

Casual Listener

16557 Views

3 replies

0 likes

  • 16557 Views
  • 3 replies
  • 0 likes

New Premium user

I just started a (paid) premium account. I'm trying to listen to a playlist on my iphone but it says that it's only available to premium users only. Anyone have a solution for this?

Newbie

I just started a (paid) premium account. I'm trying to listen to a playlist on my iphone but it says that it's only available to premium users only. Anyone have a solution for this?

Peter__

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

What is the point ..... ?

So is this poor excuse for customer service the best that Spotify can offer? I feel very let down. I can't see the point in posting requests for help that the Spotify team seem to just ignore.

Visitor

So is this poor excuse for customer service the best that Spotify can offer?   I feel very let down.  I can't see the point in posting requests for help that the Spotify team seem to ju...

user-removed

Not applicable

951 Views

8 replies

0 likes

  • 951 Views
  • 8 replies
  • 0 likes