Spotify for iPhone 5 keeps crashing!

Cnuguid · 2013-02-07

Everytime I add a new playlist folder and it does not update it crashes. I keep having delete the app and reinstall it. Also it will not let me delete a playlist. It's deleted on my laptop but won't delete off of the phone.. Again it crashes when I try to take it off!!!

Peter__ · 2013-02-07

Hey! Welcome to the community 🙂

I am going to pop this over to the iOS section for you, since it sounds like an iPhone issue.

A member of staff will hopefully be able to remove that playlist folder for you.

Peter

Peter
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Cnuguid · 2013-02-07

Have you been able to fix it?

Richard · 2013-02-07

There was some corruption in your playlists but I've flushed it out.

You should be able to move around and delete your playlists till the cows come home now. Oh, and no more crashes either.

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Cnuguid · 2013-02-08

Still not working... Playlist is still there when i go to delete it, still crashes and now it signs me out. The Playlist Folder I'm deleting is Phoenix.

Cnuguid · 2013-02-08

Can you help fix this?

Richard · 2013-02-08

What a pain. I've manually deleted the playlist for you now - any better?

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

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