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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69933 Views
  • 16 replies
  • 37 likes
  • 69933 Views
  • 16 replies
  • 37 likes

iPad 48 hour trial but already signed up for premium trial on computer

Hi! I signed up for 30 day premium trial on my computer and downloaded app on iPad. Do I have to skip the 30 day trial not have my iPad app end? Thanks in advance if anyone can help me! The houraltered counting down, so I am a little confused. (Added...

  • Newbie
  • Hi! I signed up for 30 day premium trial on my computer and downloaded app on iPad.  Do I have to skip the 30 day trial not have my iPad app end? Thanks in advance if anyone can help me! The hou...
  • Liam
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Why can't I use Unlimited at home on iPad

Bought an iPad to replace my Windows laptop only to discover that I can't use Spotify at home because it's classified as a "mobile device". To all intents and purposes I'm using exactly the same service but because my device is defined as one thing r...

  • Newbie
  • Bought an iPad to replace my Windows laptop only to discover that I can't use Spotify at  home because it's classified as a "mobile device".  To all intents and purposes I'm using exactly t...
  • martinlindau
  • Newbie
  • 4531 Views
  • 5 replies
  • 1 likes
  • 4531 Views
  • 5 replies
  • 1 likes

recent subscription to spotify premium

hello i recently subcribed to spotify premium , but in my iphone it keeps saying that i have the 48 hr trial (now 34 hrs left) although at the website it tells me this "You have an active Spotify Premium subscription. Your subscription will automatic...

  • Regular
  • hello i recently subcribed to spotify premium , but in my iphone it keeps saying that i have the 48 hr trial (now 34 hrs left) although at the website it tells me this    "You have an a...
  • diegolcornejo
  • Regular
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

On demand streaming

Somehow I can stream on demand on my computer, but when I try to play on deman in my iphone, it prompts me this message: only premium users can stream on demand. Why can I play on demand on my computer and not on my phone?!

  • Newbie
  • Somehow I can stream on demand on my computer, but when I try to play on deman in my iphone, it prompts me this message: only premium users can stream on demand. Why can I play on demand on my comput...
  • Peter__
  • Community Legend
  • 1536 Views
  • 1 replies
  • 0 likes
  • 1536 Views
  • 1 replies
  • 0 likes

Removing music from inbox.

I got a short question. A friend send me some music to my inbox. It shows a nice little red 1 now, and i cant seem to get rid of that. Is it possible to remove the music from my inbox, or to make the number go away ? Its on an iphone btw.

  • Newbie
  • I got a short question.   A friend send me some music to my inbox. It shows a nice little red 1 now, and i cant seem to get rid of that. Is it possible to remove the music from my inbox, o...
  • Liam
  • Community Legend
  • 1043 Views
  • 1 replies
  • 0 likes
  • 1043 Views
  • 1 replies
  • 0 likes

Library different on iPad app..some albums missing!

Ok, on the iPad app search for Feist. her album "metals" isn't there. ( the interviews for the album are though under the same name but the actual album isn't). The album IS available via search. Searching on the android app for Feist shows all her a...

  • Roadie
  • Ok, on the iPad app search for Feist. her album "metals" isn't there. ( the interviews for the album are though under the same name but the actual album isn't). The album IS available via search. Sea...
  • walkention
  • Newbie
  • 723 Views
  • 2 replies
  • 1 likes
  • 723 Views
  • 2 replies
  • 1 likes

Ios 6.0.2 / IPhone 5 major battery drain

Using system status. 4.72 CPU load at 56% utilisation for the last 15 minutes! phpne noticably warm. Went from 53% to 22%. Only correlation:- Walked into a zone with edge briefly. This has happened 4 times since iOS 6.0.2.Spotify premium account and ...

  • Newbie
  • Using system status. 4.72 CPU load at 56% utilisation for the last 15 minutes! phpne noticably warm. Went from 53% to 22%. Only correlation:- Walked into a zone with edge briefly. This has happened 4...
  • becker1337
  • Newbie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Can't play my playlists on my iPad? Explain.

With an ultimate account I can create and play playlists on my computer. However, I can't play those same playlists on my wi-fi connected iPad. I have to have a premium account to do that? I'm not using 3G/4G. Why do you make that distinction (which ...

  • Newbie
  •   With an ultimate account I can create and play playlists on my computer. However, I can't play those same playlists on my wi-fi connected iPad. I have to have a premium account to do that? &...
  • Tehkdork
  • Newbie
  • 1754 Views
  • 2 replies
  • 0 likes
  • 1754 Views
  • 2 replies
  • 0 likes

Only Censored/Edited Albums Appearing on Aritst Page

Hey all, Anyone notice that you can't find explict albums from the artist page on the iOS app? It's a serious glitch that needs to be addressed. Unless I'm doing something wrong, the only work around is to search for individual songs and find the exp...

  • Newbie
  • Hey all, Anyone notice that you can't find explict albums from the artist page on the iOS app? It's a serious glitch that needs to be addressed. Unless I'm doing something wrong, the only work arou...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Not able to play songs on iPad

When I try and play any songs on my iPad nothing happens. The grey progress bar cannot be moved, but the artwork loads properly, and I can search without a problem too. Any suggestions? This is on an iPad 2 running iOS 5.

  • Newbie
  • When I try and play any songs on my iPad nothing happens. The grey progress bar cannot be moved, but the artwork loads properly, and I can search without a problem too.   Any suggestions? Th...
  • rjc241
  • Newbie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Getting push notifications from myself

I get push notifications that I (myself) have added a song to my own playlist on both my iphone and ipad. I have not been able to turn these off even though I have disabled all push notifications for spotify. Any idea what it could be? Tried logging ...

  • Casual Listener
  • I get push notifications that I (myself) have added a song to my own playlist on both my iphone and ipad.    I have not been able to turn these off even though I have disabled all push ...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

Premium not working.

Hello!Same problem as almost everyone below. After updating my iphone last night, my spotify premium account stopped working. All my playlists are gone, and it says that I have to have an Premium account. Although Im logged in with the same username ...

  • Newbie
  • Hello! Same problem as almost everyone below. After updating my iphone last night, my spotify premium account stopped working. All my playlists are gone, and it says that I have to have an Premium...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Cannot log in on iPad.

I just got Spotify for my iPad yesterday. However, I cannot log in. I keep geting a login failed. Could not log in to Spotify. Maybe you've changed or mispelled the password? Why can't I log in to Spotify? I can log in just fine on the computer, but ...

  • Newbie
  • I just got Spotify for my iPad yesterday. However, I cannot log in. I keep geting a login failed. Could not log in to Spotify. Maybe you've changed or mispelled the password? Why can't I log in to Sp...
  • 420 Views
  • 0 replies
  • 0 likes
  • 420 Views
  • 0 replies
  • 0 likes

All Songs deleted!!!

Hello, I just wanted to use my iPod as Spotify offered my to sync with it as I connected it. However it didn't work at all and the most important thing is that it told me to backup all my stuff but in DELETED EVERYTHING!!!!!!!!! Now my iPod is just c...

  • Casual Listener
  • Hello,   I just wanted to use my iPod as Spotify offered my to sync with it as I connected it. However it didn't work at all and the most important thing is that it told me to backup all my ...
  • 578 Views
  • 0 replies
  • 1 likes
  • 578 Views
  • 0 replies
  • 1 likes

iPad: support syncing folders

Hi, Is it me, or whole folders cannot be synched in one go in the new iPad app? In the iphone version this was possible, but now it seems like I have to go into each one of the playlists inside a folder to select that I want to enable offline mode fo...

  • Casual Listener
  • Hi, Is it me, or whole folders cannot be synched in one go in the new iPad app? In the iphone version this was possible, but now it seems like I have to go into each one of the playlists inside a fol...
  • laglj
  • Newbie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

iPhone doesn't show up under 'Devices'

I used to use my iPhone 4 with Spotify, and it worked great. A couple months ago I got the iPhone 5 and after setting it all up I found it would not show up under Devices in Spotify while plugged into USB. I do not have a wireless router here (bit of...

  • Visitor
  • I used to use my iPhone 4 with Spotify, and it worked great. A couple months ago I got the iPhone 5 and after setting it all up I found it would not show up under Devices in Spotify while plugged int...
  • 730 Views
  • 0 replies
  • 0 likes
  • 730 Views
  • 0 replies
  • 0 likes

premium does'nt work aftet changing iphone

Hi, My account is gabriel.ansel and since I changed my iphone my premium account is not recognized on my mobile (although it is on my computer...) Can you help me ? Gabriel

  • Casual Listener
  • Hi,   My account is gabriel.ansel and since I changed my iphone my premium account is not recognized on my mobile (although it is on my computer...)   Can you help me ? Gabriel ...
  • Peter__
  • Community Legend
  • 205 Views
  • 3 replies
  • 0 likes
  • 205 Views
  • 3 replies
  • 0 likes

Solved!! Iphone

Hi, I have had the Spotify free account for some time now. I just got the Iphone 4S for Christmas so I bought Spotify Premium because it is the easiest way for me to listen to music on my Iphone. My problem is that the premium account is working on m...

  • Casual Listener
  • Hi,   I have had the Spotify free account for some time now. I just got the Iphone 4S for Christmas so I bought Spotify Premium because it is the easiest way for me to listen to music on my ...
  • Peter__
  • Community Legend
  • 428 Views
  • 4 replies
  • 0 likes
  • 428 Views
  • 4 replies
  • 0 likes

Solved!! Problems with premium

I have premium now but I paid while I was still on the free trial. Now on the top of my phone it says: Spotify premium trial has ended. But I paid for it and can still stream the music and everything. I just wast the message at the top to go away. Pl...

  • Casual Listener
  • I have premium now but I paid while I was still on the free trial. Now on the top of my phone it says: Spotify premium trial has ended. But I paid for it and can still stream the music and everything...
  • Peter__
  • Community Legend
  • 354 Views
  • 4 replies
  • 0 likes
  • 354 Views
  • 4 replies
  • 0 likes

Using spotify repeatedly on two devices?

To my understanding, the Premium subscription allows for multiple devices to be used with the account. I.e computer, iphone, ipad etc. But when im listening to music on my iphone in my room, and my brother borrows my ipad and tries to listen to music...

  • Casual Listener
  • To my understanding, the Premium subscription allows for multiple devices to be used with the account. I.e computer, iphone, ipad etc. But when im listening to music on my iphone in my room, and...
  • Peter__
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes