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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227963 Views

53 replies

13 likes

  • 227963 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152342 Views

507 replies

108 likes

  • 152342 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106529 Views

19 replies

38 likes

  • 106529 Views
  • 19 replies
  • 38 likes

Problemas con la última actualización de Spotify para iphone

Buenas, tengo un iphone 4 actualizado con el IOS 6, el último vamos y ayer al actualizar spotify de repente al abrur la aplicación e ir a mis listas se me cierra continuamente y no me deja acceder, he probado desisntalando y volviendo a instalar al a...

Newbie

Buenas, tengo un iphone 4 actualizado con el IOS 6, el último vamos y ayer al actualizar spotify de repente al abrur la aplicación e ir a mis listas se me cierra continuamente y no me deja acceder, h...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Solved!! Playlist on ios

HeyHow come I cannot organise my playlist anymore on ios app on edit mode the tracks don't move no more only the option to delete

Visitor

Hey How come I cannot organise my playlist anymore on ios app on edit mode the tracks don't move no more only the option to delete

MattSuda

Spotify Star

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

Solved!! Beta Equalizer ?

I was cleaning my iphone today (just rubbing it over) while spotify was open and somehow brought up an equalizer, allowing at least 7 or 8 frequency adjustments. For the life of me, i have no idea what i did, or what gesture brought it up, it was on ...

Music Fan

I was cleaning my iphone today (just rubbing it over) while spotify was open and somehow brought up an equalizer, allowing at least 7 or 8 frequency adjustments.   For the life of me, i have...

user-removed

Not applicable

58977 Views

116 replies

0 likes

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  • 116 replies
  • 0 likes

Playlists have disappeared after updating iOS app

I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?

Newbie

I'm a premium user via Virgin Media in the UK. Since updating to the latest version of the iOS app yesterday all my playlists have disappeared. Any ideas?

wesleymaur

Music Fan

1070 Views

6 replies

0 likes

  • 1070 Views
  • 6 replies
  • 0 likes

Solved!! Playlists Invisible After Update to 0.5.8

After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myself are gone and I can't get them to show back up.

Casual Listener

After I updated the Spotify app on my iPhone and iPad yesterday to 0.5.8, my custom playlists no longer show up in the app. Album playlists are still there, but any playlists that I put together myse...

Peter_Piper

Regular

1294 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

sound on iPhone 4s drops

Since I got the latest Spotify update (this morning) on my iPhone 4s, the sound drops away after about a minute of listening, on all apps and functions. Only phoning works. My iOs is up to date, as are all apps on my iPhone. Anybody else got this pro...

Newbie

Since I got the latest Spotify update (this morning) on my iPhone 4s, the sound drops away after about a minute of listening, on all apps and functions. Only phoning works. My iOs is up to date, as a...

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Forced logoff on offline mode

Hi guys. I have the new iPod Touch (5th generation) and I Spotify on it. I have the premium plan, but everytime when I'm offline the Spotify just logoff from my account! So I have to go to somewhere to get Wi-Fi signal to log in again. This is really...

Newbie

Hi guys. I have the new iPod Touch (5th generation) and I Spotify on it. I have the premium plan, but everytime when I'm offline the Spotify just logoff from my account! So I have to go to somewhere ...

344 Views

0 replies

0 likes

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Solved!! Latest Update Crashes (3rd Gen iPad and iPhone 5)

Crashes on launch for both devices running two different versions of iOS. Lame... Obviously a bad Dev/QA process. What gives w/ Spotify desktop/mobile Devs? It's not like you are this small broke startup. Step it up or people like me will be ex-custo...

Casual Listener

Crashes on  launch for both devices running two different versions of iOS. Lame... Obviously a bad Dev/QA process. What gives w/ Spotify desktop/mobile Devs? It's not like you are this small bro...

Chiefb

Newbie

3140 Views

8 replies

6 likes

  • 3140 Views
  • 8 replies
  • 6 likes

mp3 sync spotify mobile

I have an mp3 on computer locally, imported into Spotify and put into a playliste. It plays perfectply on my computer but it just does not sync to my mobile phone. all the other tracks in the playlist work just fine, but they are titles that are avai...

Music Fan

I have an mp3 on computer locally, imported into Spotify and put into a playliste. It plays perfectply on my computer but it just does not sync to my mobile phone. all the other tracks in the playlis...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Solved!! iOS update 0.5.8 crashes constantly on iPad

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out. The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly crashes. What's going on? I'm running iOS 6.0.1 on the 4th generation iPa...

Spotify Star

Update: iOS update 0.5.9 has fixed the stability issues. Please update now and test it out.   The new iOS 0.5.8 update has killed the iPad app. Even after reinstall it constantly c...

Staciewhitby

Newbie

32127 Views

236 replies

70 likes

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  • 236 replies
  • 70 likes

Playlist folders stuck in deleted playlist folders

Hello. After the latest iPhone update all of my Playlist Folders (arranged by artists' names)a were moved inside of other Playlist Folders. The only recurring theme is the folders housing folders beneath them (alphabetically) are folders I deleted at...

Casual Listener

Hello.  After the latest iPhone update all of my Playlist Folders (arranged by artists' names)a were moved inside of other Playlist Folders. The only recurring theme is the folders housing folde...

kennethpost

Regular

1202 Views

13 replies

4 likes

  • 1202 Views
  • 13 replies
  • 4 likes

Local files out of order

Hello all, I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify). I can get the tunes from iTunes to Spotify on my Mac and the...

Newbie

Hello all,   I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify)...

penkwin

Casual Listener

1282 Views

2 replies

1 likes

  • 1282 Views
  • 2 replies
  • 1 likes

current audio app spontaneously switches from spotify to default music app on iOS 6

Has anyone else experienced a problem with the current audio app changing by itself on iOS 6? Here's what happens: Listen to spotify on iOS 6 (or 6.0.1) Pause spotify. Double click the home button and swipe the task switcher to the right. You will se...

Regular

Has anyone else experienced a problem with the current audio app changing by itself on iOS 6?  Here's what happens:   Listen to spotify on iOS 6 (or 6.0.1) Pause spotify. Double c...

gaspode12

Newbie

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Celluar draining, offline mode not working

I have a very limited celluar plan for my iPhone (500MB), so I disable sync over 2G/3G and turn on offline mode. However, when Spotify is closed and re-opened, it asks me to sign in again, forcing me to disable offline mode in order to start Spotify....

Music Fan

I have a very limited celluar plan for my iPhone (500MB), so I disable sync over 2G/3G and turn on offline mode.  However, when Spotify is closed and re-opened, it asks me to sign in again, fo...

spitcool

Casual Listener

793 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Importing playlists

How do I import my spotify offline playlists to my iTunes library, or is this even possible? Spotify doesn't show up in my file sharing section on iTunes. Am I overlooking something ?

Newbie

How do I import my spotify offline playlists to my iTunes library, or is this even possible? Spotify doesn't show up in my file sharing section on iTunes. Am I overlooking something ?

Jude

Spotify Legend

1060 Views

1 replies

0 likes

  • 1060 Views
  • 1 replies
  • 0 likes

Connect Ipod Touch 4G to Mercedes

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. I then purchased the same ipod touch 4g download the spotify app, sync...

Casual Listener

Hi, I have a mercedes (2010) with an extra option to conect Iphone or Ipod. I tried first with a friends ipod 4g on which I logged on with my spotify premium user: it worked fine. ...

X-Trem0

Casual Listener

1329 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unable to search

Oh my Iphone (4s) the search will not load. I am connected to wifi, offline mode if off (have tried it even with it on). Have no idea how to fix this it just keeps loading and loading. Anyone have a fix?

Casual Listener

Oh my Iphone (4s) the search will not load.  I am connected to wifi, offline mode if off (have tried it even with it on).  Have no idea how to fix this it just keeps loading and loading. &n...

Jammin1978

Newbie

1013 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify premium not recognized!

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

Newbie

My iPhone will not recognize that I purchased premium, I've tried logging out and using the username instead of Facebook login, re launching, and reinstalling the app. HELP!

user-removed

Not applicable

10902 Views

31 replies

0 likes

  • 10902 Views
  • 31 replies
  • 0 likes