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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30812 Views

40 replies

9 likes

  • 30812 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95534 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1040 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

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  • 19 replies
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People Section in iPhone not showing anyone

Hi Folks, I had to reinstall Spotify. Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked. Since reinstalling, I no longer see anyone listed in the *people* sectio...

Newbie

Hi Folks,   I had to reinstall Spotify.   Previously, when I clicked on *People* it would show me loads of facebook friends who have spotify and their playlists - something I liked...

Sfboender

Newbie

617 Views

2 replies

0 likes

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New premium account, won't work on my iPhone 5

I just got spotify premium but it won't stream songs from my iphone. Please help.

Newbie

I just got spotify premium but it won't stream songs from my iphone. Please help.

Marco

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

iPhone lock screen stuck on album art after pausing/stopping

A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever song I was just listening to remains on the lock scre...

Roadie

A pretty simple, but confusing problem to bring up here. Seems as if when I hit pause to stop listening to my music, the play button remains next to the battery icon, and the album art of whatever so...

bravehound

Newbie

2463 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Issues with Iphone application

I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?

Regular

I recently became a user of spotify premium, however the application on my phone only allows me access to the radio. Is this the only way I can try to contact the spotify support staff?

Peter__

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
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People tab in iPad app is blank

It shows all my friends on the desktop version, and on my iPhone/Android phones they are there. any ideas? withheld tried a reinstall but that didn't work...

Casual Listener

It shows all my friends on the desktop version, and on my iPhone/Android phones they are there.  any ideas? withheld tried a reinstall but that didn't work...

twd3lr

Newbie

538 Views

1 replies

1 likes

  • 538 Views
  • 1 replies
  • 1 likes

Hollywood Undead Edited on iPhone but not PC?

So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it would do that.

Newbie

So i dunno if im the only one with this problem but if I search HOLLYWOOD UNDEAD on my PC, none of the songs are edited/clean....on mobile they're edited/clean?? Help? I dont understand why it wo...

Mast3rR3van

Newbie

520 Views

1 replies

0 likes

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  • 1 replies
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Nothing will load or play on the ipad

Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the internet ( that's not the problem because Netflix/...

Newbie

Nothing will load or play on my ipad. It just shows a slot for each playlist and says loading. I have tried logging out, deleting the app, turning of the ipad then downloading the app, restarting the...

waalkes5

Newbie

1467 Views

1 replies

0 likes

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  • 1 replies
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HELP

I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help

Newbie

I downloaded spotify free on my iphone5 now the trial is over and I paid for premium but I am unable to use it only have access to free radio. My visa has already been charged! Please help

Peter__

Community Legend

446 Views

1 replies

0 likes

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  • 1 replies
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spotify songs jumps in 10 sec steps on iphone 5

Helloon my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it.please helpregardsmirco

Visitor

Hello on my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it. please he...

Hannes114

Newbie

2361 Views

1 replies

0 likes

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  • 1 replies
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Weird Problem with premium

I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to stream. Even weirder is that I can listen and sync m...

Newbie

I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to s...

Goodman

Spotify Legend

400 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem with syncro

Hi!When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!) Someone can tell me what's the problem ? Thanks

Newbie

Hi! When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!)   Someone can tell me what's the problem ?   Thanks

364 Views

0 replies

0 likes

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Equalizer with presets !! How did he do it !?

My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the beta EQ and have been able to bring up that screen, but ...

Newbie

My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the bet...

606 Views

0 replies

0 likes

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spotify premium

i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer

Newbie

i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer

Peter__

Community Legend

470 Views

1 replies

0 likes

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so confused!

I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premium but cant get my tracks off my computer

Newbie

I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premiu...

Marco

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Sharing a track on IPad

Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "share" my only choices are Facebook or Twitter! Not...

Casual Listener

Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "...

les9000

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
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Solved!! Spotify crashes when trying to remove playlist folder

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even though I never moved them there. I've been able to ...

Casual Listener

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even ...

Nautilus

Regular

3709 Views

20 replies

2 likes

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  • 20 replies
  • 2 likes

Playlists inside a playlist

Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i dont want to create them one more time, because of the ...

Casual Listener

Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
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T-Mobile Germany Music Flat - also for tunigo app?

Hey! The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB). So far so good. Can anyone tell me if this also works when i do not s...

Newbie

Hey!   The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB).  ...

513 Views

0 replies

0 likes

  • 513 Views
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Solved!! Playlists are GONE

I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!! I'm a Premium Member who is paid current so I'm not sure where the disconnect took place or why this happened but I need them Back! HELP

Casual Listener

I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!!  I'm a Premium Member who is paid current so I'm not sure where the disconnect took plac...

David

Spotify Legend

1422 Views

6 replies

0 likes

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  • 6 replies
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Spotify won't recognize my premium account on my ipod touch

I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch. Works finw on my ipad and desktop. spotify username: bleekers

Newbie

I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch.   Works finw on my ipad and desktop.   s...

652 Views

0 replies

0 likes

  • 652 Views
  • 0 replies
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