Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30822 Views

40 replies

9 likes

  • 30822 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95546 Views

115 replies

12 likes

Other
  • 95546 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
  • 1041 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293937 Views

60 replies

15 likes

  • 293937 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123853 Views

19 replies

38 likes

  • 123853 Views
  • 19 replies
  • 38 likes

No audio via Apple TV

I'm using the app on my iPad streaming to my AppleTV. The TV will display the album cover of the song I'm playing but not the audio. The same setup works fine with my iPhone. Any ideas on what's wrong with the iPad? Thanks, Aaric

Casual Listener

I'm using the app on my iPad streaming to my AppleTV.  The TV will display the album cover of the song I'm playing but not the audio.  The same setup works fine with my iPhone.  Any id...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Sync ipod without itunes

I just downloaded Spotify Premium., set up my first playlist, made it local, and now want to sync to my ipod nano. the nano appears in devices, but when I click it, it says"Your ipod needs to be restored. To sync with Spotify please restore and set u...

Casual Listener

I just downloaded Spotify Premium., set up my first playlist, made it local, and now want to sync to my ipod nano. the nano appears in devices, but when I click it, it says"Your ipod needs to be rest...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Windows Media Player Playlist

I recently updated Spotify mobile on my 4S and I now have playlist titled Windows Media Player. It contains my old playlists from before the update. This is a problem because I cannot delete playlists inside of the WMP playlist. Is there anyway to re...

Newbie

I recently updated Spotify mobile on my 4S and I now have playlist titled Windows Media Player.  It contains my old playlists from before the update.  This is a problem because I cannot del...

user-removed

Not applicable

1410 Views

1 replies

0 likes

  • 1410 Views
  • 1 replies
  • 0 likes

Solved!! Online/Offline

Hi, I´d love to have Spotify on my iPhone running online whilst WLAN connected but offline (to avoid streaming costs) whilst connected via 3G. Is this possible? I only got aware of the option to switch to OFFLINE manually.Thanks for your help.Best

Casual Listener

Hi, I´d love to have Spotify on my iPhone running online whilst WLAN connected but offline (to avoid streaming costs) whilst connected via 3G. Is this possible? I only got aware of the option to swit...

Peter__

Community Legend

3343 Views

4 replies

0 likes

  • 3343 Views
  • 4 replies
  • 0 likes

Cant log in to Spotify App on ipad

I am trying to load the Spotify app onto my daughter's ipad using my Spotify Premium account details (not FaceBook), but when I put the details in it seems to be trying to take me to the FaceBook log-in page. The screen I am getting is this one: When...

Newbie

I am trying to load the Spotify app onto my daughter's ipad using my Spotify Premium account details (not FaceBook), but when I put the details in it seems to be trying to take me to the FaceBook log...

franandtess

Casual Listener

3594 Views

3 replies

0 likes

  • 3594 Views
  • 3 replies
  • 0 likes

Solved!! Syncing Offline Playlists to iPhone

Hi. I have googled this and I cannot find an answer. If I 'sync' all my playlists (they are all marked for offline on my pc and iPhone) when Spotify desktop is open should Spotify send the songs across WiFi or is the iPhone app still downloading via ...

Casual Listener

Hi.   I have googled this and I cannot find an answer. If I 'sync' all my playlists (they are all marked for offline on my pc and iPhone) when Spotify desktop is open should Spotify send the...

Dimtar

Casual Listener

1573 Views

4 replies

0 likes

  • 1573 Views
  • 4 replies
  • 0 likes

Spotify iPhone app shuts off when I try to log in through FB.

I have deleted the app several times, shut off the phone and reinstalled. Same problem persists. I'm able to log in online and have access to my full premium membership on my Mac. Please help.

Newbie

I have deleted the app several times, shut off the phone and reinstalled. Same problem persists. I'm able to log in online and have access to my full premium membership on my Mac. Please help.

Peter__

Community Legend

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

48 hour trial not working

So I just downloaded the Spotify app on my iPod Touch and started the 48 Hour Trial. I was listening to music for at least 1 hour until I stopped then when I got back to to listening to Spotify, it gave me limited skips to listen. I logged out and lo...

Newbie

So I just downloaded the Spotify app on my iPod Touch and started the 48 Hour Trial. I was listening to music for at least 1 hour until I stopped then when I got back to to listening to Spotify, it g...

meahtenoha

Spotify

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Offline Playlists

I think I am confused about Offline Playlists. It seems when I am mobile in my car listening to my playlists in Offline Mode, it is adding to my Data allotment on my iPhone 4S. I thought if you were in Offline Mode then listening to playlists in Offl...

Gig Goer

I think I am confused about Offline Playlists.  It seems when I am mobile in my car listening to my playlists in Offline Mode, it is adding to my Data allotment on my iPhone 4S.  I thought ...

ryoung4341

Gig Goer

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Iphone offline playlist

When i want to Sync Playlists on my Iphone 5 to make them available for offline mode it does not sync and it shows me an exclamation mark .I have a Premium Account

Newbie

When i want to Sync Playlists on my Iphone 5 to make them available for offline mode it does not sync and it shows me an exclamation mark . I have a Premium Account

356 Views

0 replies

1 likes

  • 356 Views
  • 0 replies
  • 1 likes

Ipad says i dont have premium

I just bought spotify on my computer and it wont lett me play my music out of wifi range and on my ipad it says i dont eeven have spotify premuim.

Newbie

I just bought spotify on my computer and it wont lett me play my music out of wifi range and on my ipad it says i dont eeven have spotify premuim.

Peter__

Community Legend

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Can't delete corrupt folder on Spotify on my iPhone

I have a folder on Spotify on my iPhone that won't delete when i try to. The Spotify-App just crashes. The folder isn't visible on my computer's spotify playlists... Its driving me nuts, could you help me out here Spotify??? Please is there a support...

Casual Listener

I have a folder on Spotify on my iPhone that won't delete when i try to. The Spotify-App just crashes. The folder isn't visible on my computer's spotify playlists... Its driving me nuts, could you he...

aiekay

Casual Listener

1122 Views

1 replies

1 likes

  • 1122 Views
  • 1 replies
  • 1 likes

Solved!! Spotify music playback nearly unusable on my iOS devices

Hello, I'm a subscriber, and over the last couple days I've noted severe playback issues preventing me from enjoying music on either of my iOS devices (Up to date iPad2 and iPhone). In multiple locations: Home over 50/10 broadband, Work on the US Eas...

Casual Listener

Hello,  I'm a subscriber, and over the last couple days I've noted severe playback issues preventing me from enjoying music on either of my iOS devices (Up to date iPad2 and iPhone). In multi...

pfluty

Casual Listener

1122 Views

4 replies

0 likes

  • 1122 Views
  • 4 replies
  • 0 likes

Can't sync my local files on ipod 5

Hi, I'm a premium member and I recently got an Ipod 5. I was able to sync the normal files using the wifi, but I can't sync my local files. Spotify doesn't detect the device, even when it's plugged in (there's no problem with the plugging because iTu...

Casual Listener

Hi,   I'm a premium member and I recently got an Ipod 5. I was able to sync the normal files using the wifi, but I can't sync my local files. Spotify doesn't detect the device, even when...

PierreAlexis

Casual Listener

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

iPhone syncing slooooooow. (not an iPhone 5 issue- 4S)

So as everyone must already know, the iPhone app for Spotify is pretty much useless as the syncing of music is so painfully slow. I've read on this forum the problem is listed as an iPhone 5 one. It's not, it's happening to my 4S, and it happens with...

Newbie

So as everyone must already know, the iPhone app for Spotify is pretty much useless as the syncing of music is so painfully slow. I've read on this forum the problem is listed as an iPhone 5 one. It'...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Iphone to display top 1,2,3 lists from countries like pc?

Hey Guys Very happy with Spotify mobile but would like to know how to view "on mobile" 123 top lists in country of choice like you can do on PC??? Under PC spotify on the mid left hand side under apps where you can view tracks and albums of current h...

Newbie

Hey Guys   Very happy with Spotify mobile but would like to know how to view "on mobile" 123 top lists in country of choice like you can do on PC??? Under PC spotify on the mid left hand sid...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

Song information not showing up on pioneer head unit

Recently updated the spotify app and the artist/song info is hit and miss showing up on my pioneer head unit as well as the previous/forward function. Both used to work perfectly before the update, and I am connected via USB. Is anyone else having th...

Newbie

Recently updated the spotify app and the artist/song info is hit and miss showing up on my pioneer head unit as well as the previous/forward function. Both used to work perfectly before the update, a...

975 Views

0 replies

0 likes

  • 975 Views
  • 0 replies
  • 0 likes

can't connect

I can't for some reason get my phone to connect to spotify although i have premium it still says i dont have premium how do i fix this????

Newbie

I can't for some reason get my phone to connect to spotify although i have premium it still says i dont have premium how do i fix this????

Peter__

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Can't reorder playlists, multitasking not as good!

Hi, since I updated my iPhone version of spotify, I can no longer reorder playlists, when I try to edit I can only delete not move around....VERY annoying!!!Also I've noticed sometimes when I pause for 5 minutes (eg,when talking to people in shops or...

Newbie

Hi, since I updated my iPhone version of spotify, I can no longer reorder playlists, when I try to edit I can only delete not move around....VERY annoying!!! Also I've noticed sometimes when I paus...

403 Views

0 replies

1 likes

  • 403 Views
  • 0 replies
  • 1 likes

Does iPad Spotify app stream picture as well as sound to Apple TV?

Hi. I am thinking of buying an Apple TV so I can stream from the iPad spotify app to my home cinema system. Just wondering if I would get the picture show up on my TV (track name, albumn picture etc) or would it be sound only?

Newbie

Hi. I am thinking of buying an Apple TV so I can stream from the iPad spotify app to my home cinema system. Just wondering if I would get the picture show up on my TV (track name, albumn picture etc)...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes