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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102884 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

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spotify songs jumps in 10 sec steps on iphone 5

Helloon my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it.please helpregardsmirco

Visitor

Hello on my iphone 5 this morning the songs jump in 10 sec steps. Each song. What can it be? Have no desire to remove it. Have lots of songs. Then takes a long time to synchronize it. please he...

Hannes114

Newbie

2377 Views

1 replies

0 likes

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Weird Problem with premium

I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to stream. Even weirder is that I can listen and sync m...

Newbie

I activated the free premium trial to test it out. Everything works great but I have one problem. I can't stream music on demand from my phone. It says I can start radio, but that I need premium to s...

Goodman

Spotify Legend

415 Views

1 replies

0 likes

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Problem with syncro

Hi!When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!) Someone can tell me what's the problem ? Thanks

Newbie

Hi! When I want to download my playlist from spotify to mon iphon, only 200 files done (but i've 270!!)   Someone can tell me what's the problem ?   Thanks

376 Views

0 replies

0 likes

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Equalizer with presets !! How did he do it !?

My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the beta EQ and have been able to bring up that screen, but ...

Newbie

My 19 month old grandson was playing with Spotify on my iPhone 4 iOS6 and somehow he brought up a list of Equalizer Pre-set options ala iTunes ie Jazz, Pop, etc. I have seen the posts about the bet...

613 Views

0 replies

0 likes

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spotify premium

i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer

Newbie

i just got spotify premium and it says on my mobile app that my premium trial has ended and its not working but it is working on my computer

Peter__

Community Legend

479 Views

1 replies

0 likes

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so confused!

I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premium but cant get my tracks off my computer

Newbie

I've tried to 'get track' for all the songs i've been listening to, but it says downloads are no longer available? If this is the case how do i get my tracks onto my ipod touch? I have spotify premiu...

Marco

Community Legend

427 Views

1 replies

0 likes

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Sharing a track on IPad

Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "share" my only choices are Facebook or Twitter! Not...

Casual Listener

Just as of this week, I can no longertrade a track to a Spotify friend from my iPad. My account is not connected to a Facebook. I have a friend I consistently share music with, but now when I click "...

les9000

Casual Listener

504 Views

1 replies

0 likes

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Solved!! Spotify crashes when trying to remove playlist folder

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even though I never moved them there. I've been able to ...

Casual Listener

There's an empty playlist folder on my iOS devices which cannot be seen on the desktop application. It used to be filled with other playlist folders and songs which weren't supposed to be there even ...

Nautilus

Regular

3831 Views

20 replies

2 likes

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  • 2 likes

Playlists inside a playlist

Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i dont want to create them one more time, because of the ...

Casual Listener

Its really irritating, but some of my older playlists is now inside another playlist called iTunes, this is only on my phone, when i log in to my mac, its like its mupposed to be. why is this? i ...

400 Views

0 replies

0 likes

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T-Mobile Germany Music Flat - also for tunigo app?

Hey! The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB). So far so good. Can anyone tell me if this also works when i do not s...

Newbie

Hey!   The german Telekom offers a music flatrate option combined with a Spotify Premium Account where the Spotify Data over 3g isn't added up to yout monthly amount of data (300MB).  ...

526 Views

0 replies

0 likes

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Solved!! Playlists are GONE

I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!! I'm a Premium Member who is paid current so I'm not sure where the disconnect took place or why this happened but I need them Back! HELP

Casual Listener

I went to play some of my music from playlists that I've painstakingly created and they are ALL GONE!!!!!  I'm a Premium Member who is paid current so I'm not sure where the disconnect took plac...

David

Spotify Legend

1440 Views

6 replies

0 likes

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Spotify won't recognize my premium account on my ipod touch

I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch. Works finw on my ipad and desktop. spotify username: bleekers

Newbie

I have tried to reinstall spotify ios app three times on my fourth gen ipod touch and my premium account is not recognized by my ipod touch.   Works finw on my ipad and desktop.   s...

655 Views

0 replies

0 likes

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Spotify crashes on load no warning

Really weird one this, very recenlty Spotify on my iPhone 4s crashes immediately after loading. I deleted the app and reinstalled and all was well. Then I starred some new tracks on Spotify desktop on my Mac and when I tried to load Spotify on the iP...

Community Legend

Really weird one this, very recenlty Spotify on my iPhone 4s crashes immediately after loading. I deleted the app and reinstalled and all was well. Then I starred some new tracks on Spotify desktop o...

timiambeing

Community Legend

802 Views

1 replies

0 likes

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No audio via Apple TV

I'm using the app on my iPad streaming to my AppleTV. The TV will display the album cover of the song I'm playing but not the audio. The same setup works fine with my iPhone. Any ideas on what's wrong with the iPad? Thanks, Aaric

Casual Listener

I'm using the app on my iPad streaming to my AppleTV.  The TV will display the album cover of the song I'm playing but not the audio.  The same setup works fine with my iPhone.  Any id...

504 Views

0 replies

0 likes

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Sync ipod without itunes

I just downloaded Spotify Premium., set up my first playlist, made it local, and now want to sync to my ipod nano. the nano appears in devices, but when I click it, it says"Your ipod needs to be restored. To sync with Spotify please restore and set u...

Casual Listener

I just downloaded Spotify Premium., set up my first playlist, made it local, and now want to sync to my ipod nano. the nano appears in devices, but when I click it, it says"Your ipod needs to be rest...

544 Views

0 replies

0 likes

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Windows Media Player Playlist

I recently updated Spotify mobile on my 4S and I now have playlist titled Windows Media Player. It contains my old playlists from before the update. This is a problem because I cannot delete playlists inside of the WMP playlist. Is there anyway to re...

Newbie

I recently updated Spotify mobile on my 4S and I now have playlist titled Windows Media Player.  It contains my old playlists from before the update.  This is a problem because I cannot del...

user-removed

Not applicable

1422 Views

1 replies

0 likes

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Solved!! Online/Offline

Hi, I´d love to have Spotify on my iPhone running online whilst WLAN connected but offline (to avoid streaming costs) whilst connected via 3G. Is this possible? I only got aware of the option to switch to OFFLINE manually.Thanks for your help.Best

Casual Listener

Hi, I´d love to have Spotify on my iPhone running online whilst WLAN connected but offline (to avoid streaming costs) whilst connected via 3G. Is this possible? I only got aware of the option to swit...

Peter__

Community Legend

3391 Views

4 replies

0 likes

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Cant log in to Spotify App on ipad

I am trying to load the Spotify app onto my daughter's ipad using my Spotify Premium account details (not FaceBook), but when I put the details in it seems to be trying to take me to the FaceBook log-in page. The screen I am getting is this one: When...

Newbie

I am trying to load the Spotify app onto my daughter's ipad using my Spotify Premium account details (not FaceBook), but when I put the details in it seems to be trying to take me to the FaceBook log...

franandtess

Casual Listener

3607 Views

3 replies

0 likes

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Solved!! Syncing Offline Playlists to iPhone

Hi. I have googled this and I cannot find an answer. If I 'sync' all my playlists (they are all marked for offline on my pc and iPhone) when Spotify desktop is open should Spotify send the songs across WiFi or is the iPhone app still downloading via ...

Casual Listener

Hi.   I have googled this and I cannot find an answer. If I 'sync' all my playlists (they are all marked for offline on my pc and iPhone) when Spotify desktop is open should Spotify send the...

Dimtar

Casual Listener

1593 Views

4 replies

0 likes

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Spotify iPhone app shuts off when I try to log in through FB.

I have deleted the app several times, shut off the phone and reinstalled. Same problem persists. I'm able to log in online and have access to my full premium membership on my Mac. Please help.

Newbie

I have deleted the app several times, shut off the phone and reinstalled. Same problem persists. I'm able to log in online and have access to my full premium membership on my Mac. Please help.

Peter__

Community Legend

864 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes