Announcements

Help Wizard

Step 1

NEXT STEP

Spotify goes offline when connecting to wi-fi

Spotify goes offline when connecting to wi-fi

Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.
Reply
1 Reply

Spotify premium (family payment plan) on iPhone 7, latest version on device and app. Restarted iPhone, reinstalled app, log out everywhere, all routers restarted...

When using wi-fi, Spotify is offline. When wi-fi is off, Spotify is online.

 

Help!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random