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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28864 Views

40 replies

9 likes

  • 28864 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93773 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

940 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123452 Views

19 replies

38 likes

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Cobranca foi feita mas conta continua Free

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

Newbie

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

438 Views

0 replies

0 likes

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Playlist is suddenly empty

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back?

Newbie

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back? 😞 

393 Views

0 replies

0 likes

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App skipping 10 or 11 songs in albums

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

Newbie

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

437 Views

0 replies

0 likes

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Playback interrupted by other user - Very strange bug/security issue

Last Saturday something very particular happened while I was using Spotify. I was listening music on my iPhone when all of a sudden the music stopped. I checked my phone and apparently my account was being used via web player.This was very strange, b...

Casual Listener

Last Saturday something very particular happened while I was using Spotify. I was listening music on my iPhone when all of a sudden the music stopped. I checked my phone and apparently my accoun...

Cranier

Casual Listener

6343 Views

33 replies

13 likes

bug
iOS
Web Player
  • 6343 Views
  • 33 replies
  • 13 likes

My behind the lyrics doesn't work

Hello my behind the lyrics doesn't work on any of my devices (iPhone and iPad) I got Spotify premium. Does anybody know how to solve this?

Casual Listener

Hello my behind the lyrics doesn't work on any of my devices (iPhone and iPad) I got Spotify premium. Does anybody know how to solve this?

maria8019

Newbie

11715 Views

19 replies

0 likes

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  • 19 replies
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Songs skipping in car

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car. I put the playlists so that they download, so it shouldn't be an internet issue.I've changed the cable that connects to my Land Rover.I've uninstalled and rei...

Newbie

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car.   I put the playlists so that they download, so it shouldn't be an internet issue. I've changed the...

1125 Views

0 replies

1 likes

  • 1125 Views
  • 0 replies
  • 1 likes

Autoplay cannot be switch off

My autoplay setting is OFF (Your library/ settings/ playback/ autoplay -> OFF) and Spotify on my iphone keeps automatically play songs that I did not ask for, whenever it finsihes playing the choosen playlist. Hos can I stop this annoying behaviour?

Music Fan

My autoplay setting is OFF (Your library/ settings/ playback/ autoplay -> OFF) and Spotify on my iphone keeps automatically play songs that I did not ask for, whenever it finsihes playin...

Bethany_Dawn

Community Legend

528 Views

1 replies

0 likes

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  • 1 replies
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Error "This video isn't available in this country or on your device."

I get this error whenever I try to open the 99% Invisible podcast on iOS. It's all fine on desktop though. I can also hit play on desktop and tell Spotify to play it on my mobile device, and it works. Why can't I access it directly from the mobile ap...

Casual Listener

I get this error whenever I try to open the 99% Invisible podcast on iOS. It's all fine on desktop though. I can also hit play on desktop and tell Spotify to play it on my mobile device, and it works...

shiryon

Newbie

1910 Views

5 replies

1 likes

  • 1910 Views
  • 5 replies
  • 1 likes

problems

Why does the random mode does not work correctly.I choose a song from my library and when I put the random option, I do not change the songs.example. I choose a song with s and the songs that the random one gives me are only with s, when finishing th...

Newbie

Why does the random mode does not work correctly. I choose a song from my library and when I put the random option, I do not change the songs. example. I choose a song with s and the songs that the...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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Volume is being turned up and down on Zeppelin wireless speaker

I am experiencing something strange: When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns up the volume to max, which is unbearable to listen to. I'm afraid the spe...

Newbie

I am experiencing something strange:   When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns ...

1198 Views

0 replies

1 likes

wireless
Zeppelin
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  • 0 replies
  • 1 likes

Can't download Spotify in dubai or on Sonos

Hi community,After having read a couple of topics on this forum I decided to give this a go.I can't seem to download the Spotify app from the UAE's App Store. Not even with a vpn. It's simply not available. Any tips or work around a for that?Also I c...

Newbie

Hi community, After having read a couple of topics on this forum I decided to give this a go. I can't seem to download the Spotify app from the UAE's App Store. Not even with a vpn. It's simply n...

djaydip

Newbie

946 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Full Screen Interface on Mobile (Today’s Top Hits)

Hey Spotify Team and otherwise interrested folks. I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst certain song! I’m a but frustrated with this not being a either...

Newbie

Hey Spotify Team and otherwise interrested folks.   I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst cer...

612 Views

0 replies

1 likes

  • 612 Views
  • 0 replies
  • 1 likes

Offline mode isnt working

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to the songs in my playlist disappears and im unable to list...

Casual Listener

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to t...

Kenzen

Newbie

2540 Views

7 replies

2 likes

  • 2540 Views
  • 7 replies
  • 2 likes

I actually WANT autoplay

Hi, I have seen many posts about how to disable autoplay. Having heard about that function was actually part of why I started using Spotify again, but now I cannot seem to find it! I am using an iPad and an iPhone but the menu option Autoplay doesn't...

Casual Listener

Hi,   I have seen many posts about how to disable autoplay. Having heard about that function was actually part of why I started using Spotify again, but now I cannot seem to find it! I am usin...

tienxnguyen

Casual Listener

10089 Views

8 replies

6 likes

  • 10089 Views
  • 8 replies
  • 6 likes

Someone is using my account and I can’t disconnect them.

Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even though I’ve changed password twice and disconnected ever...

Casual Listener

Something weird is happening. I’m using spotify and it randomly skips songs, starts playing songs I have never heard og, and there is a Chrome Web Player always available to play music on, even thoug...

Luke

Community Legend

1077 Views

3 replies

0 likes

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  • 3 replies
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Why were EPs and Singles removed from artists' pages?

After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some obscure posts on reddit and asked one guy directly) for mont...

Casual Listener

  After it took me an infuriatingly long time to figure out how to post on this forum, I'd like to ask a question about this issue that has been bugging me and several other users (found some o...

shouldscrewoff

Casual Listener

2230 Views

3 replies

1 likes

  • 2230 Views
  • 3 replies
  • 1 likes

Downloads menu option has gone

This is mostly feedback for the Spotify team. Yesterday I removed the app from my phone and reinstalled it. I do this every once in awhile to clear out the cache and I found to my dismay that the downloads menu option in ‘My library’ has gone.From wh...

Casual Listener

This is mostly feedback for the Spotify team.   Yesterday I removed the app from my phone and reinstalled it. I do this every once in awhile to clear out the cache and I found to my dismay tha...

Steeleonious

Casual Listener

3201 Views

15 replies

12 likes

  • 3201 Views
  • 15 replies
  • 12 likes

Superuser Contribution Next song skips to anywhere from 20-45 seconds

Next song in playlist skips ahead to anywhere between 20 and 45 seconds. Does this whether connected to bluetooth or not. Started happening with the most recent update. I own an iPhone X

Casual Listener

Next song in playlist skips ahead to anywhere between 20 and 45 seconds. Does this whether connected to bluetooth or not. Started happening with the most recent update. I own an iPhone X

theskizler

Casual Listener

3129 Views

2 replies

2 likes

  • 3129 Views
  • 2 replies
  • 2 likes

Local files on iPhone greyed out and unplayable

I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I have the most updated software and app versions. Bu...

Newbie

I used to have no problem playing local files on my phone and suddenly they are now all greyed out and unplayable, and it's been like this for a month. I can still play them on the Macbook app and I ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes