Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232796 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114359 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443211 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304016 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were not affected. This causes some annoying situations, s...
Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were no...
558 Views
0 replies
0 likes
quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar...iPhone 7, iOs 11.2
quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar... iPhone 7, iOs 11.2
Newbie
1326 Views
1 replies
1 likes
Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error message "this accessory not supported". I've restar...
Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error ...
Newbie
112863 Views
5 replies
0 likes
The "available offline" button keeps turning to "off." I keep having to turn it back on and then let all the songs download again. What's the deal?
The "available offline" button keeps turning to "off." I keep having to turn it back on and then let all the songs download again. What's the deal?
Newbie
5911 Views
14 replies
8 likes
yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers
yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers
Casual Listener
587 Views
1 replies
0 likes
when playing music and having phone on charge, the screen will not Auto Lock
when playing music and having phone on charge, the screen will not Auto Lock
Newbie
1885 Views
2 replies
7 likes
After about a minute of play this message appears: “Playback was stopped because playback was started from another room or device. Spotify limits the number of simultaneous audio streams you can access from its service.” Problem is there are NO other...
After about a minute of play this message appears: “Playback was stopped because playback was started from another room or device. Spotify limits the number of simultaneous audio streams ...
540 Views
0 replies
0 likes
Hi! Whenever I click on a podcast to be reproduced on my iPhone I get a message saying that Spotify can't open this type of link on this device any ideas??
Hi! Whenever I click on a podcast to be reproduced on my iPhone I get a message saying that Spotify can't open this type of link on this device any ideas??
Newbie
10107 Views
19 replies
3 likes
After well over a year of working just fine, yesterday my iPod Touch and MacBook stopped being able to connect to each other. Spotify stills works locally on each device just fine, playlists get shared OK, etc. I keep my iPod in a dock and connected ...
After well over a year of working just fine, yesterday my iPod Touch and MacBook stopped being able to connect to each other. Spotify stills works locally on each device just fine, playlists get shar...
398 Views
0 replies
0 likes
Hi there, my songs keep on removing by itself, I was wondering why this is happening . Is this a glitch and what should I do?
Hi there, my songs keep on removing by itself, I was wondering why this is happening . Is this a glitch and what should I do?
479 Views
0 replies
0 likes
When playing music on Spotify with my iPhone 7 Plus running iOS 11.2.5 I will be connected to a Bluetooth speaker or AirPods and it doesn’t show connected. It just shows “devices available” instead of the connected device.
When playing music on Spotify with my iPhone 7 Plus running iOS 11.2.5 I will be connected to a Bluetooth speaker or AirPods and it doesn’t show connected. It just shows “devices available” instead o...
978 Views
0 replies
1 likes
Hi, I got iPhone 4 with intention to just use as a music payer... for spotify. But I am not able to download the app as it needs iOS 9 or newer. I have Spotify on my iPhone 5 which I use as a regular phone, so I thought I would find spotify in purcha...
Hi, I got iPhone 4 with intention to just use as a music payer... for spotify. But I am not able to download the app as it needs iOS 9 or newer. I have Spotify on my iPhone 5 which I use as a regular...
6211 Views
0 replies
7 likes
I have made a playlist the otherday, https://open.spotify.com/user/17coulson/playlist/5OXTlvCUGrBFVHHqbiIMc4?si=7vtmupXkRmu-2-ERLdgiqg, and when people search up my username or playlist it does not come up, neither on any other device e.g. computer. ...
I have made a playlist the otherday, https://open.spotify.com/user/17coulson/playlist/5OXTlvCUGrBFVHHqbiIMc4?si=7vtmupXkRmu-2-ERLdgiqg, and when people search up my username or playlist it does ...
Newbie
836 Views
2 replies
0 likes
Hallo zusammen, ich habe ein neues iPhone und wollte mich nun in der Spotify App mit meinem Familien-Abo einloggen. Seit 01.2. ist dies anscheinend nur noch ueber Facebook moeglich, wenn kein Passwort vergeben wurde. Mein Spotify Account mit Facebool...
Hallo zusammen, ich habe ein neues iPhone und wollte mich nun in der Spotify App mit meinem Familien-Abo einloggen. Seit 01.2. ist dies anscheinend nur noch ueber Facebook moeglich, wenn kein Passwor...
963 Views
0 replies
0 likes
Whenever I'm connected to my home wifi the app says it's offline.I tried reinstalling it, and also tried connecting on another iOS phone, on the second one it worked.
Whenever I'm connected to my home wifi the app says it's offline. I tried reinstalling it, and also tried connecting on another iOS phone, on the second one it worked.
599 Views
0 replies
0 likes
I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone it starts a new song! Or if I press continue it sa...
I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone...
Regular
1475 Views
3 replies
0 likes
Hi everyone!I have over 3k songs in my entire library, and I was able to listen to all of it in my car (2015 Honda Civic) until just yesterday, when I saw that it was only playing the first 200 songs from my library. Even when I shuffled it, change t...
Hi everyone! I have over 3k songs in my entire library, and I was able to listen to all of it in my car (2015 Honda Civic) until just yesterday, when I saw that it was only playing the first 200 son...
Casual Listener
12387 Views
10 replies
12 likes
until now, there are two songs i can’t play. when i press play it will stuck but if i next to other song it played well.. help? oh and.. can i download spotify on my ipod nano?
until now, there are two songs i can’t play. when i press play it will stuck but if i next to other song it played well.. help? oh and.. can i download spotify on my ipod nano?
405 Views
0 replies
1 likes
Hello all! I've had premium for almost two years now, and there is an artist that is on Spotify but a lot of his older music isn't on there, so I've been downloading them as local files onto Spotify from my computer. The files are stored on my comput...
Hello all! I've had premium for almost two years now, and there is an artist that is on Spotify but a lot of his older music isn't on there, so I've been downloading them as local files onto Spotify ...
564 Views
0 replies
0 likes
Hi, I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spotify, it appears as empty (even though it indicates that there are...
Hi, I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spo...
379 Views
0 replies
0 likes
