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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243104 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126644 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308108 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132263 Views

19 replies

38 likes

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  • 19 replies
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I have an android phone and ipod touch.

Can i play offline on my android and i pod touch?? I use my i pod for the gym not my phone

Newbie

Can i play offline on my android and i pod touch?? I use my i pod for the gym not my phone

tijnrenders

Regular

904 Views

1 replies

0 likes

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  • 1 replies
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Local Files

I have my local files on my desktop but I cannot get them on my IPhone. I have allowed access past the firewall for Spotify, hit download on the playlist on my Mac and phone, logged in and out of both versions, I have tried everything. Can someone pl...

Casual Listener

I have my local files on my desktop but I cannot get them on my IPhone. I have allowed access past the firewall for Spotify, hit download on the playlist on my Mac and phone, logged in and out of bot...

tijnrenders

Regular

828 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone 6s-Marantz NA6005 connection problems

I recently bought Marantz NA6005 streamer and connect Spotify through my Iphone 6s. Noticed two problems so far: a) while listening to Spotify twice within an hour had static noise, and b) suddenly streamer turned off completely and Spotify did the s...

Newbie

I recently bought Marantz NA6005 streamer and connect Spotify through my Iphone 6s. Noticed two problems so far: a) while listening to Spotify twice within an hour had static noise, and b) suddenly s...

Taruskin

Newbie

1331 Views

1 replies

0 likes

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  • 1 replies
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Shuffle bug

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. In order to truly shuffle, I have to play the shuffl...

Newbie

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. I...

565 Views

0 replies

0 likes

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Problems with listening to followed artists

I have had a quite annoying problem with Spotify for some time now.When browsing my followed artists some show that there’s n amount of downloaded tracks.That’s all fine and dandy but when I select this artist it only shows me these ’downloaded’ trac...

Newbie

I have had a quite annoying problem with Spotify for some time now. When browsing my followed artists some show that there’s n amount of downloaded tracks. That’s all fine and dandy but when I sele...

428 Views

0 replies

0 likes

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Spotify App Won't Change Shuffle and Repeat settings

The app isn't letting me turn shuffle or repeat off. Even if I hit the button and the shuffle option turns grey, when I go to the next song (or even when I exit the app and return) the shuffle is turned on again and the button turns green. Even when ...

Newbie

The app isn't letting me turn shuffle or repeat off. Even if I hit the button and the shuffle option turns grey, when I go to the next song (or even when I exit the app and return) the shuffle is tur...

Katblast

Newbie

1365 Views

1 replies

1 likes

  • 1365 Views
  • 1 replies
  • 1 likes

Playing Songs by one artist

I like listening to songs by one artist at a time. I used to be able to do this, not it keeps jumping to different artists and songs. What am I doing wrong? Has something changed?

Newbie

I like listening to songs by one artist at a time.  I used to be able to do this, not it keeps jumping to different artists and songs.  What am I doing wrong?  Has something changed?

Bethany_Dawn

Community Legend

3189 Views

2 replies

0 likes

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iPhone X burns up when Spotify plays

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per minute. We aren't able to use Spotify unless it's plu...

Newbie

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per mi...

451 Views

0 replies

0 likes

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Downloaded songs no longer available offline?

Hi!I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abroad and that is the only variable that has changed...do...

Casual Listener

Hi! I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abr...

jimed2222

Regular

10883 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Play specific artist/track

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do not want to hear. If I cannot play what I want then...

Newbie

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do ...

Bethany_Dawn

Community Legend

645 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle not working

I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is not rare that I get 2-3 songs from the same artist...

Newbie

I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is...

elsid

Music Fan

13382 Views

2 replies

2 likes

shuffle
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Solved!! Spotify stopped working on my iPod touch

I have been a premium user for quite some time, and have used it on my ipod for about a year or so. However as of I think Wednesday Spotify won't get past the loading screen. [please see screenshot]It just stays on this screen, doesn't load anything,...

Regular

I have been a premium user for quite some time, and have used it on my ipod for about a year or so.   However as of I think Wednesday Spotify won't get past the loading screen. [please see ...

taramasud

Regular

5712 Views

8 replies

0 likes

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  • 8 replies
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Ad Freezes the App

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close it and reopen. Still better than having to pay for ...

Newbie

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close ...

525 Views

0 replies

0 likes

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Help! My Spotify app keeps crashing!

Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft-restarting my device, and redownloading the app al...

Newbie

Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft...

taramasud

Regular

1125 Views

2 replies

1 likes

  • 1125 Views
  • 2 replies
  • 1 likes

iPad app

I have Premium. Do I have to pay to download the app on my Ipad?

Regular

I have Premium. Do I have to pay to download the app on my Ipad?

jimed2222

Regular

1086 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Keeps playing even with autoplay off

Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the middle of the night and the CD is still playing over a...

Casual Listener

Recently, maybe after the last update, Spotify on my iphone keeps playing even though autoplay is off. My goal is to play a CD as I go to sleep, and then have the music stop. I'm waking up in the mid...

B00sef

Casual Listener

5695 Views

3 replies

0 likes

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  • 3 replies
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Solved!! How to unsync a playlist? (Spotify is not giving back my data space)

Hi!I have no more space dat on my iPhone because Spotify downloaded playlists are using some space, so what should i do? I already deleted some playlists on Spotify but is not giving me the space available again, i went to settings and even though i'...

Newbie

Hi! I have no more space dat on my iPhone because Spotify downloaded playlists are using some space, so what should i do? I already deleted some playlists on Spotify but is not giving me the space a...

davidoffeldman

Casual Listener

35785 Views

80 replies

3 likes

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  • 80 replies
  • 3 likes

Downloaded tracks titel gone

I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?

Newbie

I can no longer reach my folder w downloaded tracks. There is no longer a title in my Spotify app library w such a title. How can I view and play all my downloaded tracks?

494 Views

0 replies

0 likes

  • 494 Views
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Downloads Tab

A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any way I can see all the music I have downloaded on my i...

Newbie

A few months ago there was the ability to go into My Music > Downloaded to see all downloaded songs, albums and playlists on Spotify Premium. It appears this feature has been removed. Is there any...

Lorenzo_NGG

Roadie

1064 Views

1 replies

1 likes

  • 1064 Views
  • 1 replies
  • 1 likes