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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237774 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

118978 Views

117 replies

13 likes

Other
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  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2707 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305561 Views

62 replies

16 likes

  • 305561 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130888 Views

19 replies

38 likes

  • 130888 Views
  • 19 replies
  • 38 likes

iPhone X: Spotify is allways offline

Hi Since a couple of weeks I'm struggling with Spotify. The app shows allways offline but there is an internet connection (doesn't work with 4g and Wifi). I've tried everything I could find on the internet (re-installing, shutdown, close Bluetooth et...

Casual Listener

Hi   Since a couple of weeks I'm struggling with Spotify. The app shows allways offline but there is an internet connection (doesn't work with 4g and Wifi).   I've tried everything I co...

MusikSepp

Newbie

1548 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Shuffle function enable and queuen don't work

Hello All When the shuffle function is enable and i queue song using the side swipe function. The pop op says that the song are queue, but when i wan't to see the list there isn't any song queue. When I turn shuffle off, the list is there. Have anybo...

Newbie

Hello All   When the shuffle function is enable and i queue song using the side swipe function.   The pop op says that the song are queue, but when i wan't to see the list there is...

570 Views

0 replies

0 likes

  • 570 Views
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No queue list available (with premium account) [FIXED]

As per heading, on Spotify premium / iphone with the latest update I can add to my queue and it will play the queue, but previously there was an icon at the top-right of the 'song/track' view that would swap to the queue list where you could reorder ...

Casual Listener

As per heading, on Spotify premium / iphone with the latest update I can add to my queue and it will play the queue, but previously there was an icon at the top-right of the 'song/track' view that wo...

elverce

Newbie

1104 Views

1 replies

0 likes

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  • 1 replies
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Transfer Local files to a playlist on both iPhone and iPad

Hiive successfully managed to transfer two local tracks from my iTunes library to a Spotify playlist and download it to my iphone. I did this last week. The same playlist exists on my iPad but currently excludes these two local file tracks ive just t...

Casual Listener

Hi ive successfully managed to transfer two local tracks from my iTunes library to a Spotify playlist and download it to my iphone. I did this last week.   The same playlist exists on my iPad...

477 Views

0 replies

0 likes

  • 477 Views
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Spotify IOS App problems (Shuffle, skip forward)

I got some problems with the IOS APP- the back and forward function is not working properly on my iphone (when i step forward for 4 songs i can´t go back to the song borfore)- the is no possibility to shuffle thru different playlistsSorry thes things...

Regular

I got some problems with the IOS APP - the back and forward function is not working properly on my iphone (when i step forward for 4 songs i can´t go back to the song borfore) - the is no possibili...

TheNeon

Regular

1733 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Bluetooth streaming no longer working

Two weeks ago Spotify stoped connecting to my blue and me system in my 2015 Fiat 500. Up until that point it worked flawlessly. I’m not sure what the issue is and have tried every troubleshooting technique I can find. Nothing has worked. I can still ...

Newbie

Two weeks ago Spotify stoped connecting to my blue and me system in my 2015 Fiat 500. Up until that point it worked flawlessly. I’m not sure what the issue is and have tried every troubleshooting tec...

CharlieChubbs

Casual Listener

887 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Fiat 500 steering wheel control

Hi my girlfriends steering wheel controls won’t work when using Spotify. It connects and plays fine. when I connect my phone it plays Spotify but will also show the song title on the dash and allow me to use the steering wheel controls to change song...

Newbie

Hi my girlfriends steering wheel controls won’t work when using Spotify. It connects and plays fine.   when I connect my phone it plays Spotify but will also show the song title on the dash an...

CharlieChubbs

Casual Listener

3354 Views

2 replies

0 likes

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  • 2 replies
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Spotify queue button missing! (premium)

What has happened to the queue button in the top right corner? There is none. I can no longer browse or edit the queue or even find the queue. I have booted my iPhone but apparently this button has deleted itself. I need my darn queue. Latest update ...

Regular

What has happened to the queue button in the top right corner? There is none. I can no longer browse or edit the queue or even find the queue. I have booted my iPhone but apparently this button has d...

aaniii

Regular

2954 Views

7 replies

1 likes

  • 2954 Views
  • 7 replies
  • 1 likes

No aparece apartado de descargas

Buenas, hace tiempo tengo el siguiente problema, yo tengo descargadas varias playlists y canciones en spotify pero sin embargo no me aparece el apartado de descargas como antes, me viene pasando hace unas semanas y es realmente incomodo tener q busca...

Newbie

Buenas, hace tiempo tengo el siguiente problema, yo tengo descargadas varias playlists y canciones en spotify pero sin embargo no me aparece el apartado de descargas como antes, me viene pasando hace...

664 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Local Files won't play on new phone

So a few days ago I got a new phone. I had my iPhone 6s+ with a ton of local files on it and everything worked great. Before I went to get a new phone I did a backup in itunes. I got my new phone, the iPhone 8+ (running the latest iOS), and did the r...

Casual Listener

So a few days ago I got a new phone. I had my iPhone 6s+ with a ton of local files on it and everything worked great. Before I went to get a new phone I did a backup in itunes. I got my new phone, th...

andrewpsab

Casual Listener

1260 Views

3 replies

0 likes

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  • 3 replies
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Everytime Installing

I bought premium family today and i installed spotify in my phone. But when i open it, spotify installing again so why? today maybe 10 times installed spotify. Im opening and listening some music after then im closed. Maybe half hours later iam openi...

Newbie

I bought premium family today and i installed spotify in my phone. But when i open it, spotify installing again so why?   today maybe 10 times installed spotify. Im opening and listening some ...

414 Views

0 replies

0 likes

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Solved!! podcasts/shows in reverse order

Pick a podcast/show that is in a series. Doesn't matter which one. I like Dan Carlinn's Hardcore History. Play an episode. After the episode finishes Spotify starts the PRIOR episode not the NEXT episode in sequence. This is incredibly confusing and ...

Newbie

  Pick a podcast/show that is in a series. Doesn't matter which one. I like Dan Carlinn's Hardcore History. Play an episode. After the episode finishes Spotify starts the PRIOR episode not the ...

user-removed

Not applicable

54999 Views

5 replies

18 likes

  • 54999 Views
  • 5 replies
  • 18 likes

IPhone X Volume Problem in Car Only

When using Spotify in my 2015 Subaru Outback, the volume randomly lowers then goes back to normal. Seems to last anywhere from 3 to 6 minutes. I do not believe it is a function of my speed (lowering when slowing down, etc.). The volume does not do th...

Newbie

When using Spotify in my 2015 Subaru Outback, the volume randomly lowers then goes back to normal.  Seems to last anywhere from 3 to 6 minutes.  I do not believe it is a function of my...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

download

spotify says "waiting to dowload" from 6 weeks but it doesn't dowload 

Newbie

spotify says "waiting to dowload" from 6 weeks but it doesn't dowload 

Nicolas191

Casual Listener

573 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Output volume of Spotify App for iPhone was considerably reduced after update (8.4.40.785)

Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were not affected. This causes some annoying situations, s...

Newbie

Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were no...

562 Views

0 replies

0 likes

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numero maximo de descargas

quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar...iPhone 7, iOs 11.2

Newbie

quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar... iPhone 7, iOs 11.2

carreirajuan

Newbie

1332 Views

1 replies

1 likes

  • 1332 Views
  • 1 replies
  • 1 likes

Solved!! error message "this accessory not supported"

Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error message "this accessory not supported". I've restar...

Regular

Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error ...

RPD

Newbie

112890 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

"Available offline" keeps resetting to off.

The "available offline" button keeps turning to "off." I keep having to turn it back on and then let all the songs download again. What's the deal?

Casual Listener

The "available offline" button keeps turning to "off."  I keep having to turn it back on and then let all the songs download again.  What's the deal?

DavidTurley

Newbie

5919 Views

14 replies

8 likes

  • 5919 Views
  • 14 replies
  • 8 likes

problems with 6s+ lock screen

yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers

Casual Listener

yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers 

zachmck

Casual Listener

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes