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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28603 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93478 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293123 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123390 Views

19 replies

38 likes

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  • 19 replies
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Songs Won't Play Continuously in Offline Search on iPhone app

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shuffle. However, now when I search artist name it wil...

Newbie

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shu...

1048 Views

0 replies

2 likes

  • 1048 Views
  • 0 replies
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Unknown DIG-L21 device

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called DIG-L21. Initially I thought that this was my othe...

Casual Listener

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called...

Kekscheto

Casual Listener

1026 Views

2 replies

0 likes

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[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

Casual Listener

Hi,    While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...

rolfiep

Casual Listener

1060 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Disappearing Albums

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and had to be reaquired. The album cover shows but the tra...

Casual Listener

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and&nbs...

Spyboy

Casual Listener

3348 Views

4 replies

0 likes

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  • 4 replies
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No local files playlist

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local files playlist when i go into the local files tab

Newbie

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local f...

420 Views

0 replies

0 likes

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Offline Limit not "resetting"

Dear Spotify, I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I still am not able to download new albums or playlists. What see...

Casual Listener

Dear Spotify,   I'm getting the message that I have reached my offline Limit on my iPhone for about 3 weeks now. Despite deleting numerous playlists and albums from my Offline Collection I sti...

484 Views

0 replies

0 likes

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MY LYRICS DON‘T WORK

I have an iPhone SE and Spotify premium but my lyrics don’t work what can I do ? Thank you ! Jay

Newbie

I have an iPhone SE and Spotify premium but my lyrics don’t work    what can I do ?    Thank you !   Jay

424 Views

0 replies

0 likes

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How to sort by artist?

I can't figure out how to sort by artist, like you can on desktop.There are only options to sort by Title and Recently Added.

Roadie

I can't figure out how to sort by artist, like you can on desktop. There are only options to sort by Title and Recently Added.

joakim-m

Roadie

3819 Views

6 replies

1 likes

  • 3819 Views
  • 6 replies
  • 1 likes

Application blocked on my iPad

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do .yann

Casual Listener

Since i have done The last update on my iPad i can't open it . I can cancellation the application neither. What Shall i do . yann

MattSuda

Spotify Star

874 Views

3 replies

0 likes

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Playlists on iPhone App not Synced with Desktop

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help. A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason, I have three sets of those playlists. Oddly, none of those ...

Casual Listener

Hi. First time poster. Long time user here. I've got a weird problem, and I hope someone can help.   A few years ago, I imported a bunch of playlists from iTunes into Spotify. For some reason,...

532 Views

0 replies

0 likes

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porque no se reproduce toda la musica

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones sin problema

Newbie

Al poner modo aleatorio en mi celular, solo reproduce una pequena seccion de toda la musica que tengo, no se que hacer, ya que quiero escuchar mis otras canciones  sin problema  

827 Views

0 replies

1 likes

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cannot listen to music shared via whatsapp

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone but she is able to listen to the music that i shar...

Newbie

Hi, i am currently using Iphone latest IOS. My friend shared me a music via whatsap (send me the link) but when i click on it, it does not automatic appear in my spotify. My fren is also using iphone...

leodreyer

Roadie

982 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Kicked out of iPod Touch

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod. I've rebooted the iPod many times but it doesn't fix the problem. I don't have this problem with other app's. An...

Regular

Everytime I play one of my playlists now through my iPod Touch, after a few tunes it kicks me out and back to my home screen on the iPod.  I've rebooted the iPod many times but it doesn't f...

Frodissa

Casual Listener

5772 Views

31 replies

2 likes

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  • 31 replies
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Solved!! Spotify doesn't work on Ipod Touch

I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.

Casual Listener

I have an Ipod Touch with IOS 5. I used to have a premium abo which worked fine. But since I'm not using offline music I stopped it. But now the Spotify app doesn't connect to the internet with wifi.

Frodissa

Casual Listener

5135 Views

14 replies

0 likes

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Control Chromecast Audio Volume Control When App In Background and from Lock Screen

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level. It would be great if I could control the volume of the Chromecast Audio when the Spoti...

Casual Listener

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level.  It would be great if I could ...

pennmav

Casual Listener

2394 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Browse screen not loading

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working.I can search and play music, but Browse sits with the three dots constantly loading. Tried a re-install of spotify, but that didn't fix it. Also tried a reset o...

Newbie

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working. I can search and play music, but Browse sits with the three dots constantly loading.   Tried a re-in...

temptations

Newbie

666 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Missing album art

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped.It's working fine on my macbook though. Any suggestions on how to fix this?

Newbie

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped. It's working fine on my macbook though. Any suggesti...

Edrysark

Regular

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
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Downloads category missing from My Library

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to get it back? Did Spotify remove it? Why? It's one of the...

Regular

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to ...

andremassotti

Casual Listener

1732 Views

5 replies

0 likes

downloaded
downloads
iOS
IOS 11
iphone
iphone x
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  • 5 replies
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Not connecting

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6 the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, from both devices, simultaneously. I’ve hard reset both devic...

Newbie

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6  the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, fro...

496 Views

0 replies

0 likes

  • 496 Views
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Local files from PC added to playlist, forever "waiting to download"

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup. it tells me to "mark the playlist containing this song for Offline S...

Casual Listener

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup.   it tells...

effingjay

Casual Listener

629 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes