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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62402 Views
  • 16 replies
  • 37 likes
  • 62402 Views
  • 16 replies
  • 37 likes

My music is not playing in order

i Set my playlist to play in order of artist but for some artists (not all) it will skip to the middle and jump around playing the different songs and then proceed to the next artist and do the same, the trouble comes when I click the first song list...

  • Newbie
  • i Set my playlist to play in order of artist but for some artists (not all) it will skip to the middle and jump around  playing the different songs and then proceed to the next artist and do the...
  • 594 Views
  • 0 replies
  • 0 likes
  • 594 Views
  • 0 replies
  • 0 likes

Playlist pic won't change on phone

I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist. The only time it works is if I change the picture while Spotify is open on both my Mac and my phon...

  • Newbie
  • I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist.  The only time it works is if I ...
  • frantasticfaith
  • Newbie
  • 1718 Views
  • 1 replies
  • 1 likes
  • 1718 Views
  • 1 replies
  • 1 likes

Loss of quality on playlist thumbnails.

I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the picture has lost a lot of quality. I've tried making l...

  • Newbie
  • I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the pic...
  • 448 Views
  • 0 replies
  • 0 likes
  • 448 Views
  • 0 replies
  • 0 likes

All local files syncing from computer except one

So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End. It says "Waiting to download" but it only says it...

  • Casual Listener
  • So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Solved!! Syncing with iPod Shuffle (latest model)

Hi, I'm wondering if anyone can help. I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle. When I go to sync through spotify - I see the warning on my playlists - 'Only local files Synced. I have made the playlists ...

  • Casual Listener
  • Hi, I'm wondering if anyone can help.  I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle.  When I go to sync through spotify - I see the warning on my p...
  • Maxim
  • Spotify Star
  • 141812 Views
  • 26 replies
  • 3 likes
  • 141812 Views
  • 26 replies
  • 3 likes

Solved!! Adding songs to current playlist

Is it possible to add songs to a playlist without playing them first (and use the standard add option)?

  • Casual Listener
  • Is it possible to add songs to a playlist without playing them first (and use the standard add option)?
  • AynjewlFAycc
  • Newbie
  • 74817 Views
  • 11 replies
  • 0 likes
  • 74817 Views
  • 11 replies
  • 0 likes

[IOS] [BUG] Swipe to que not working

When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and usally does not que the song when u swipe. has bee...

  • Newbie
  • When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and...
  • 505 Views
  • 0 replies
  • 0 likes
  • 505 Views
  • 0 replies
  • 0 likes

Superuser Contribution DOES NOT SHOW NOW PLAYING. Cannot change or pause music

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or change the song... it’s super annoying and I have ...

  • Casual Listener
  • Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or...
  • kyokrainetz
  • Casual Listener
  • 1568 Views
  • 2 replies
  • 0 likes
  • 1568 Views
  • 2 replies
  • 0 likes

Las canciones se saltan automáticamente

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción.La cuenta es premiumYa instale nuevamente la aplicación (iPhone) y nadaEstoy apunto de cancelar la cuenta!!!!Alguna ayuda para darle ...

  • Newbie
  • Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción. La cuenta es premium Ya instale nuevamente la aplicación (iPhone) y nada Estoy...
  • user-removed
  • Not applicable
  • 42940 Views
  • 2 replies
  • 16 likes
  • 42940 Views
  • 2 replies
  • 16 likes

Non riesco a fare l’upgrade a Premium

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiutarmi ?Grazie in anticipo

  • Newbie
  • Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiut...
  • 635 Views
  • 0 replies
  • 0 likes
  • 635 Views
  • 0 replies
  • 0 likes

last.fm scrobbling problems

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...

  • Newbie
  • When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...
  • 528 Views
  • 0 replies
  • 0 likes
  • 528 Views
  • 0 replies
  • 0 likes

Recently got the app and it prompts me to follow an email link I never received.

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...

  • Newbie
  • Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Offline

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...

  • Newbie
  • I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...
  • Billy-J
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Music stops

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs

  • Newbie
  • There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs 
  • isabellaarenas9
  • Casual Listener
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Double Speed via Bluetooth Entune / Toyota

JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and uninstalled / reinstalled Spotify to no avail. Plea...

  • Casual Listener
  • JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and ...
  • bunmango
  • Regular
  • 2866 Views
  • 6 replies
  • 0 likes
  • 2866 Views
  • 6 replies
  • 0 likes

Arts does not appear when playing with wi-fi

I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service provider all the images appear. Music alway works ...

  • Newbie
  • I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service...
  • Penpetramania
  • Casual Listener
  • 584 Views
  • 3 replies
  • 2 likes
  • 584 Views
  • 3 replies
  • 2 likes

Can’t view “upcoming songs” list on a certain track

Spoiler (Highlight to read) One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally a square in the top right corn...

  • Newbie
  •   One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Works with ipad but not ipod touch

Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant control it, it even doesnt play, only aux works with ipho...

  • Visitor
  • Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant cont...
  • pablo__alvarez
  • Newbie
  • 766 Views
  • 2 replies
  • 0 likes
  • 766 Views
  • 2 replies
  • 0 likes

Spotify connect: Unknown device PC connected to my iPhone

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my spotify account connected to a device called Móhre-...

  • Newbie
  • When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my ...
  • murph_tum
  • Newbie
  • 2675 Views
  • 6 replies
  • 0 likes
  • 2675 Views
  • 6 replies
  • 0 likes