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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48038 Views
  • 15 replies
  • 36 likes
  • 48038 Views
  • 15 replies
  • 36 likes

Solved!! How to get an App compatible to older iOS versions

Hi, I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I cannot use Spotify anymore (current App is compatible with iOS6 ...

  • Casual Listener
  • Hi,   I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I ...
  • Eduardo1011
  • Casual Listener
  • 220099 Views
  • 54 replies
  • 3 likes
  • 220099 Views
  • 54 replies
  • 3 likes

Stuck on "a brief message from out sponsors"

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the advertised content does not make any difference to continue...

  • Casual Listener
  • Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the  "A brief message from our sponsors" screen. Clicking through to the ad...
  • ninjap9
  • Casual Listener
  • 1629 Views
  • 3 replies
  • 2 likes
  • 1629 Views
  • 3 replies
  • 2 likes

Solved!! How to delete multiple songs within playlist

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my playlist. For example the last 100 songs. I dont want to...

  • Casual Listener
  • Hi does anyone know how to delete multiple songs within a playlist on OS or Mac??  I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my...
  • Galdot
  • Newbie
  • 137551 Views
  • 11 replies
  • 8 likes
  • 137551 Views
  • 11 replies
  • 8 likes

How can you group songs by Album once you’ve selected an Artist?

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. On spotify, it’s just a huge, alphabetical list of every son...

  • Newbie
  • Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order.  &n...
  • 952 Views
  • 0 replies
  • 5 likes
  • 952 Views
  • 0 replies
  • 5 likes

Devices

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

  • Newbie
  • My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?
  • imattolo
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

advertise in premium

I switched to android iOS I have a premium subscription but I see advertisements ..

  • Newbie
  • I switched to android iOS I have a premium subscription but I see advertisements ..
  • imattolo
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Songs stop playing after ~10 seconds

Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the song. i've tried to hard reset my iPhone, deleted the Spoti...

  • Newbie
  • Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the son...
  • 2751 Views
  • 0 replies
  • 35 likes
  • 2751 Views
  • 0 replies
  • 35 likes

Equalizer loses settings after a short time

The build-in spotify equalizer loses my selected profile every few startup on my iPhone.When I check the equalizer settings, the checked profile is gone, and the sound is also hearable not equalized. The "Equalizer" checkbox is still on, but if I tur...

  • Casual Listener
  • The build-in spotify equalizer loses my selected profile every few startup on my iPhone. When I check the equalizer settings, the checked profile is gone, and the sound is also hearable no...
  • 349 Views
  • 0 replies
  • 0 likes
  • 349 Views
  • 0 replies
  • 0 likes

Behind the Lyrics not working on latest version

I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months. I’ve tried songs that have been hugely popular li...

  • Newbie
  • I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months...
  • DarkStoic
  • Newbie
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

HELP! I added songs but won’t play on my iPhone

I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need to know how to add the songs that are on my laptop...

  • Casual Listener
  • I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Spotify doesn’t loging as premium count.

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even thought when I have sett the offline mode on my iphone. there is any w...

  • Newbie
  • hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login  my count and the app never recognize me as a premium user, even tho...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Song Previews

Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that you didnt have to click on it and stop what you were lis...

  • Visitor
  • Remember when Spotify updated and they made it so that Spotify Premium members could 3D touch or hold down a certain song and it would play you 15 - 30 seconds of a section of that song so that ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Solved!! Spotify doesn't let me connect on Iphone because of being in a foreign country.

Hi there and looking for help within this community and or Spotify.I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I discovered I need to change the country in settings to ...

  • Casual Listener
  • Hi there and looking for help within this community and or Spotify. I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I di...
  • anelisasu
  • Casual Listener
  • 1171 Views
  • 6 replies
  • 0 likes
  • 1171 Views
  • 6 replies
  • 0 likes

Spotify didn’t work with iOS 5.1.1

HiI have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist.I can play the the saved playlist. Does anybody have the same problem.cheers

  • Newbie
  • Hi I have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist. I can play the the saved playlist.    Does anybody have the same problem. cheers
  • 553 Views
  • 0 replies
  • 2 likes
  • 553 Views
  • 0 replies
  • 2 likes

No behind the lyrics in settings

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it. I have the version 8.4.28.1104 installed.

  • Newbie
  • Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it.  I have the version 8.4.28.1104 installed. 
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Custom Playlist Covers PLEASE

I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include this feature in the next update and I will rate it ...

  • Newbie
  • I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include ...
  • DandyStylez
  • Casual Listener
  • 705 Views
  • 1 replies
  • 6 likes
  • 705 Views
  • 1 replies
  • 6 likes

After running Spotify on Android everything slows or freezes

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly ev...

  • Roadie
  • After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I nee...
  • fresh-ear
  • Roadie
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs saved offline stop halfway through?

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through. Has anyone else run into this issue? Should I try resyncing the songs?

  • Regular
  • I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through.    Has anyone else run int...
  • maleramonet
  • Newbie
  • 1198 Views
  • 2 replies
  • 0 likes
  • 1198 Views
  • 2 replies
  • 0 likes