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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35769 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101053 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1244 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298046 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125384 Views

19 replies

38 likes

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Local files not available on phone app

Hi, I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spotify, it appears as empty (even though it indicates that there are...

Newbie

Hi,    I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spo...

364 Views

0 replies

0 likes

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Bluetooth problem with other users account

Hello, everyone! My Spotify app in my iPhone keeps stoping playing the playlist I’ve selected and seems to sync with another user account. Then it starts playing this users playlist in my device and my playlist in his! How can I fix this? This Zacari...

Newbie

Hello, everyone!   My Spotify app in my iPhone keeps stoping playing the playlist I’ve selected and seems to sync with another user account. Then it starts playing this users playlist in my de...

imattolo

Community Legend

488 Views

1 replies

0 likes

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  • 1 replies
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Automatically (and unintentionally) skipping songs?

I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it halfway through the song without me clicking the ski...

Newbie

I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it h...

Luke

Community Legend

1616 Views

1 replies

0 likes

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  • 1 replies
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Glitchy on iPhone

I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen recently? I thought getting the new iPhone update mi...

Newbie

I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen r...

Luke

Community Legend

712 Views

1 replies

0 likes

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  • 1 replies
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Spotify app update problem

Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redownload everything! Or lately some tracks have to get ...

Newbie

Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redown...

neptunes

Newbie

940 Views

1 replies

0 likes

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Solved!! Change output device automatically when arriving home

Dear all,is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan?Outside my home I am listen to music with spotify app via headphones and cable and have to change the output manu...

Casual Listener

Dear all, is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan? Outside my home I am listen to music with spotify app via ...

TheBrickSlayer

Roadie

1546 Views

3 replies

0 likes

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BUG IPHONE 8 - IOS 11.2.5

The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8

Newbie

The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8

644 Views

0 replies

0 likes

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Solved!! Spotify on iphone (premium) playing VIA USB in Ford Fiesta - not working

Okay, need some help:I use my iphone to play music.I connect it using the USB port on my centre console, it normally works fine...I got spotify premium to play music without having to HAVE it.The problem is:When I plug the phone in, the music from sp...

Casual Listener

Okay, need some help: I use my iphone to play music. I connect it using the USB port on my centre console, it normally works fine... I got spotify premium to play music without having to HAVE ...

FannyVedel

Casual Listener

170022 Views

21 replies

4 likes

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iPhone, Ford (with USB AUX-in) and repeated next song events

Hi,I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can play songs from my local music library without any problems...

Casual Listener

Hi, I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can p...

FannyVedel

Casual Listener

4665 Views

4 replies

0 likes

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Solved!! Incorrect city for concerts

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gigs I’d like to attend.

Newbie

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one.   Any help appreciated, very frustrating as I’m missing gi...

phan_times

Community Legend

835 Views

1 replies

0 likes

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  • 1 replies
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Crackling

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I still hear this crackling, so I know it's not my equipment. A few...

Newbie

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I stil...

Drawnto_themoon

Newbie

863 Views

2 replies

0 likes

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All of my playlists and songs are gone

Where the hack is my playlists and songs?They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists?I hope you find a way to do that.

Newbie

Where the hack is my playlists and songs? They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists? I hope you find a way to do that.

phan_times

Community Legend

796 Views

3 replies

0 likes

playlists gone
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  • 3 replies
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Error 404

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to this error?

Newbie

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to ...

phan_times

Community Legend

680 Views

1 replies

0 likes

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Keeps playing the same three artists on repeat

So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists that I have saved. I have about 108 bands saved and yet I only hear songs fro...

Newbie

     So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems.  It only plays songs from the last three artists ...

adulozaujec

Newbie

1448 Views

2 replies

0 likes

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Muffled Vocals on iPhone

Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I plug in earphones to listen, the vocals become muffled to the point ...

Newbie

Hi Everyone,   Just downloaded Spotify Premium under a Free Trial for 7 days.   When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I...

806 Views

0 replies

1 likes

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Songs Won't Play Continuously in Offline Search on iPhone app

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shuffle. However, now when I search artist name it wil...

Newbie

Sometimes I just want to play continuous songs I've downloaded from a specific artist on my iPhone app. I used to be able to do this by searching the artist name when offline and playing songs on shu...

1055 Views

0 replies

2 likes

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Unknown DIG-L21 device

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called DIG-L21. Initially I thought that this was my othe...

Casual Listener

Hello, I for a week now I’ve been having the following problem: when I start playing music on my iPhone, it sometimes stops and when I open spotify it says that my music is playing on a device called...

Kekscheto

Casual Listener

1030 Views

2 replies

0 likes

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[iOS] Spotify app layout prevents parts of the screen being accessed while using hotspot

Hi, While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone and having a hotspot enabled on your phone a blue bar appears on top of your screen indicating that a hotspot is being enabled by your phone. However, when op...

Casual Listener

Hi,    While using the Spotify iOS application (latest version as of today, iOS 11.2.5, iphone 😎 and having a hotspot enabled on your phone a blue bar appears on top of your sc...

rolfiep

Casual Listener

1073 Views

2 replies

0 likes

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Solved!! Disappearing Albums

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and had to be reaquired. The album cover shows but the tra...

Casual Listener

Specifically 'the promise' by Bruce Springsteen has disappeared after the recent Spotify update. I am assuming there has been an update beacuse all of my downloaded content became unavailable and&nbs...

Spyboy

Casual Listener

3359 Views

4 replies

0 likes

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  • 4 replies
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No local files playlist

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local files playlist when i go into the local files tab

Newbie

When i try to add 3rd party music to my spotify playlist, it plays perfectly fine from my computer but doesnt show up on my iphone. even when ive downloaded it on my desktop. there is also no local f...

425 Views

0 replies

0 likes

  • 425 Views
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