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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28759 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93665 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

934 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293216 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123432 Views

19 replies

38 likes

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[iOS] Always offline when connected to wifi

Whenever I'm connected to my home wifi the app says it's offline.I tried reinstalling it, and also tried connecting on another iOS phone, on the second one it worked.

Newbie

Whenever I'm connected to my home wifi the app says it's offline. I tried reinstalling it, and also tried connecting on another iOS phone, on the second one it worked.

580 Views

0 replies

0 likes

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Constant glitches/please help so mad!!

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone it starts a new song! Or if I press continue it sa...

Regular

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone...

Samwaddell140

Regular

1355 Views

3 replies

0 likes

bluetooth
Glitch
headphones
Spotify
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Shuffle all music on mobile device not working

Hi everyone!I have over 3k songs in my entire library, and I was able to listen to all of it in my car (2015 Honda Civic) until just yesterday, when I saw that it was only playing the first 200 songs from my library. Even when I shuffled it, change t...

Casual Listener

Hi everyone! I have over 3k songs in my entire library, and I was able to listen to all of it in my car (2015 Honda Civic) until just yesterday, when I saw that it was only playing the first 200 son...

twd013

Casual Listener

12203 Views

10 replies

12 likes

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  • 10 replies
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i can’t play current song

until now, there are two songs i can’t play. when i press play it will stuck but if i next to other song it played well.. help? oh and.. can i download spotify on my ipod nano?

Newbie

until now, there are two songs i can’t play. when i press play it will stuck but if i next to other song it played well.. help?   oh and.. can i download spotify on my ipod nano?

378 Views

0 replies

1 likes

  • 378 Views
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Local files won't show up on my iPhone

Hello all! I've had premium for almost two years now, and there is an artist that is on Spotify but a lot of his older music isn't on there, so I've been downloading them as local files onto Spotify from my computer. The files are stored on my comput...

Newbie

Hello all! I've had premium for almost two years now, and there is an artist that is on Spotify but a lot of his older music isn't on there, so I've been downloading them as local files onto Spotify ...

539 Views

0 replies

0 likes

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Local files not available on phone app

Hi, I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spotify, it appears as empty (even though it indicates that there are...

Newbie

Hi,    I downloaded 23 songs from my local files on my computer's Spotify - and then transferred them into a playlist. For some unknown reason, when I open this playlist on my phone's Spo...

356 Views

0 replies

0 likes

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Bluetooth problem with other users account

Hello, everyone! My Spotify app in my iPhone keeps stoping playing the playlist I’ve selected and seems to sync with another user account. Then it starts playing this users playlist in my device and my playlist in his! How can I fix this? This Zacari...

Newbie

Hello, everyone!   My Spotify app in my iPhone keeps stoping playing the playlist I’ve selected and seems to sync with another user account. Then it starts playing this users playlist in my de...

imattolo

Community Legend

483 Views

1 replies

0 likes

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  • 1 replies
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Automatically (and unintentionally) skipping songs?

I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it halfway through the song without me clicking the ski...

Newbie

I use Spotify almost 95% if the time and I’ll admit it; it helps me cope with a lot of my emotions and anxiety and lately I’ve added a few newer songs and They won’t play or they would skip over it h...

Luke

Community Legend

1605 Views

1 replies

0 likes

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  • 1 replies
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Glitchy on iPhone

I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen recently? I thought getting the new iPhone update mi...

Newbie

I am using Spotify on the most updated IOS and all of a sudden my Spotify switches between songs/pauses/fast forwards and rewinds on its own when the screen is locked. Anybody else have this happen r...

Luke

Community Legend

707 Views

1 replies

0 likes

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  • 1 replies
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Spotify app update problem

Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redownload everything! Or lately some tracks have to get ...

Newbie

Recently I’m finding several problems with the Spotify app iOS version. For example once my whole offline music got deleted without any reason and I got kicked out and had to sign in again and redown...

neptunes

Newbie

932 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Change output device automatically when arriving home

Dear all,is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan?Outside my home I am listen to music with spotify app via headphones and cable and have to change the output manu...

Casual Listener

Dear all, is there any possibility to change the output device in the spotify app automatically, when arriving home and connected to wlan? Outside my home I am listen to music with spotify app via ...

TheBrickSlayer

Roadie

1536 Views

3 replies

0 likes

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BUG IPHONE 8 - IOS 11.2.5

The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8

Newbie

The application behaves unexpectedly, causing the entire IOS system to slow down and the device hangs without a tactile response - IOS 11.2.5 - IPHONE 8

634 Views

0 replies

0 likes

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Solved!! Spotify on iphone (premium) playing VIA USB in Ford Fiesta - not working

Okay, need some help:I use my iphone to play music.I connect it using the USB port on my centre console, it normally works fine...I got spotify premium to play music without having to HAVE it.The problem is:When I plug the phone in, the music from sp...

Casual Listener

Okay, need some help: I use my iphone to play music. I connect it using the USB port on my centre console, it normally works fine... I got spotify premium to play music without having to HAVE ...

FannyVedel

Casual Listener

169881 Views

21 replies

4 likes

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  • 21 replies
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iPhone, Ford (with USB AUX-in) and repeated next song events

Hi,I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can play songs from my local music library without any problems...

Casual Listener

Hi, I'm using my iPhone with Ford integrated radio which has AUX in via USB (I do not have Ford Sync integration). When phone is connected it is being recognized as iPod-like device and I can p...

FannyVedel

Casual Listener

4628 Views

4 replies

0 likes

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Solved!! Incorrect city for concerts

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one. Any help appreciated, very frustrating as I’m missing gigs I’d like to attend.

Newbie

I have moved recently and changed my personal details but I’m still getting concert notifications for my old city and not my new one.   Any help appreciated, very frustrating as I’m missing gi...

phan_times

Community Legend

827 Views

1 replies

0 likes

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  • 1 replies
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Crackling

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I still hear this crackling, so I know it's not my equipment. A few...

Newbie

I've recently noticed that on a whole bunch of tracks on spotify there is this weird crackling in the backgroung. I've tried it on different devices and used different headphones and I stil...

Drawnto_themoon

Newbie

858 Views

2 replies

0 likes

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  • 2 replies
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All of my playlists and songs are gone

Where the hack is my playlists and songs?They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists?I hope you find a way to do that.

Newbie

Where the hack is my playlists and songs? They are all gone a few days ago. I didn’t pay you for this. How can I restore my playlists? I hope you find a way to do that.

phan_times

Community Legend

790 Views

3 replies

0 likes

playlists gone
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  • 3 replies
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Error 404

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to this error?

Newbie

I just bought Spotify premium and it logged me out of my account on my phone and when I tried to log in I get the popup error 404. I have tried deleting the app and reinstalling, is there any fix to ...

phan_times

Community Legend

675 Views

1 replies

0 likes

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Keeps playing the same three artists on repeat

So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems. It only plays songs from the last three artists that I have saved. I have about 108 bands saved and yet I only hear songs fro...

Newbie

     So I have had this app on my iphone 7 plus for a while, and I have loved it, but lately it has been giving me some problems.  It only plays songs from the last three artists ...

adulozaujec

Newbie

1444 Views

2 replies

0 likes

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Muffled Vocals on iPhone

Hi Everyone, Just downloaded Spotify Premium under a Free Trial for 7 days. When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I plug in earphones to listen, the vocals become muffled to the point ...

Newbie

Hi Everyone,   Just downloaded Spotify Premium under a Free Trial for 7 days.   When I play audio out of my iPhone 6s through speakers the audio is completely fine. However as soon as I...

802 Views

0 replies

1 likes

  • 802 Views
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  • 1 likes