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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36427 Views

40 replies

10 likes

  • 36427 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101681 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298526 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125571 Views

19 replies

38 likes

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Solved!! podcasts/shows in reverse order

Pick a podcast/show that is in a series. Doesn't matter which one. I like Dan Carlinn's Hardcore History. Play an episode. After the episode finishes Spotify starts the PRIOR episode not the NEXT episode in sequence. This is incredibly confusing and ...

Newbie

  Pick a podcast/show that is in a series. Doesn't matter which one. I like Dan Carlinn's Hardcore History. Play an episode. After the episode finishes Spotify starts the PRIOR episode not the ...

user-removed

Not applicable

54816 Views

5 replies

18 likes

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  • 5 replies
  • 18 likes

IPhone X Volume Problem in Car Only

When using Spotify in my 2015 Subaru Outback, the volume randomly lowers then goes back to normal. Seems to last anywhere from 3 to 6 minutes. I do not believe it is a function of my speed (lowering when slowing down, etc.). The volume does not do th...

Newbie

When using Spotify in my 2015 Subaru Outback, the volume randomly lowers then goes back to normal.  Seems to last anywhere from 3 to 6 minutes.  I do not believe it is a function of my...

484 Views

0 replies

0 likes

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download

spotify says "waiting to dowload" from 6 weeks but it doesn't dowload 

Newbie

spotify says "waiting to dowload" from 6 weeks but it doesn't dowload 

Nicolas191

Casual Listener

553 Views

1 replies

0 likes

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  • 1 replies
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Output volume of Spotify App for iPhone was considerably reduced after update (8.4.40.785)

Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were not affected. This causes some annoying situations, s...

Newbie

Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were no...

547 Views

0 replies

0 likes

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numero maximo de descargas

quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar...iPhone 7, iOs 11.2

Newbie

quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar... iPhone 7, iOs 11.2

carreirajuan

Newbie

1315 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! error message "this accessory not supported"

Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error message "this accessory not supported". I've restar...

Regular

Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error ...

RPD

Newbie

112808 Views

5 replies

0 likes

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  • 5 replies
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"Available offline" keeps resetting to off.

The "available offline" button keeps turning to "off." I keep having to turn it back on and then let all the songs download again. What's the deal?

Casual Listener

The "available offline" button keeps turning to "off."  I keep having to turn it back on and then let all the songs download again.  What's the deal?

DavidTurley

Newbie

5827 Views

14 replies

8 likes

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  • 14 replies
  • 8 likes

problems with 6s+ lock screen

yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers

Casual Listener

yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers 

zachmck

Casual Listener

568 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Auto Lock iOS

when playing music and having phone on charge, the screen will not Auto Lock

Visitor

when playing music and having phone on charge, the screen will not Auto Lock

VaDreamer

Newbie

1837 Views

2 replies

7 likes

  • 1837 Views
  • 2 replies
  • 7 likes

Error Message on Sonos on iPad

After about a minute of play this message appears: “Playback was stopped because playback was started from another room or device. Spotify limits the number of simultaneous audio streams you can access from its service.” Problem is there are NO other...

Casual Listener

After about a minute of play this message appears:  “Playback was stopped because playback was started from another room or device.  Spotify limits the number of simultaneous audio streams ...

530 Views

0 replies

0 likes

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Superuser Contribution Can't play podcasts

Hi! Whenever I click on a podcast to be reproduced on my iPhone I get a message saying that Spotify can't open this type of link on this device any ideas??

Newbie

Hi! Whenever I click on a podcast to be reproduced on my iPhone I get a message saying that Spotify can't open this type of link on this device any ideas??

morgan1992-

Newbie

9948 Views

19 replies

3 likes

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  • 19 replies
  • 3 likes

Spotify Connect - Multiple Speakers/Devices

After well over a year of working just fine, yesterday my iPod Touch and MacBook stopped being able to connect to each other. Spotify stills works locally on each device just fine, playlists get shared OK, etc. I keep my iPod in a dock and connected ...

Gig Goer

After well over a year of working just fine, yesterday my iPod Touch and MacBook stopped being able to connect to each other. Spotify stills works locally on each device just fine, playlists get shar...

388 Views

0 replies

0 likes

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Songs keep removing by itself

Hi there, my songs keep on removing by itself, I was wondering why this is happening . Is this a glitch and what should I do?

Newbie

Hi there, my songs keep on removing by itself, I was wondering why this is happening . Is this a glitch and what should I do?

462 Views

0 replies

0 likes

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Connected devices not showing up

When playing music on Spotify with my iPhone 7 Plus running iOS 11.2.5 I will be connected to a Bluetooth speaker or AirPods and it doesn’t show connected. It just shows “devices available” instead of the connected device.

Newbie

When playing music on Spotify with my iPhone 7 Plus running iOS 11.2.5 I will be connected to a Bluetooth speaker or AirPods and it doesn’t show connected. It just shows “devices available” instead o...

965 Views

0 replies

1 likes

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Spotify app on iPhone 4 iOS 7

Hi, I got iPhone 4 with intention to just use as a music payer... for spotify. But I am not able to download the app as it needs iOS 9 or newer. I have Spotify on my iPhone 5 which I use as a regular phone, so I thought I would find spotify in purcha...

Newbie

Hi, I got iPhone 4 with intention to just use as a music payer... for spotify. But I am not able to download the app as it needs iOS 9 or newer. I have Spotify on my iPhone 5 which I use as a regular...

6183 Views

0 replies

7 likes

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  • 0 replies
  • 7 likes

public playlist

I have made a playlist the otherday, https://open.spotify.com/user/17coulson/playlist/5OXTlvCUGrBFVHHqbiIMc4?si=7vtmupXkRmu-2-ERLdgiqg, and when people search up my username or playlist it does not come up, neither on any other device e.g. computer. ...

Newbie

I have made a playlist the otherday, https://open.spotify.com/user/17coulson/playlist/5OXTlvCUGrBFVHHqbiIMc4?si=7vtmupXkRmu-2-ERLdgiqg, and when people search up my username or playlist it does ...

emily81

Newbie

815 Views

2 replies

0 likes

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Einloggen als Familienmitglied funktioniert nicht da kein PW vergeben wurde

Hallo zusammen, ich habe ein neues iPhone und wollte mich nun in der Spotify App mit meinem Familien-Abo einloggen. Seit 01.2. ist dies anscheinend nur noch ueber Facebook moeglich, wenn kein Passwort vergeben wurde. Mein Spotify Account mit Facebool...

Newbie

Hallo zusammen, ich habe ein neues iPhone und wollte mich nun in der Spotify App mit meinem Familien-Abo einloggen. Seit 01.2. ist dies anscheinend nur noch ueber Facebook moeglich, wenn kein Passwor...

957 Views

0 replies

0 likes

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[iOS] Always offline when connected to wifi

Whenever I'm connected to my home wifi the app says it's offline.I tried reinstalling it, and also tried connecting on another iOS phone, on the second one it worked.

Newbie

Whenever I'm connected to my home wifi the app says it's offline. I tried reinstalling it, and also tried connecting on another iOS phone, on the second one it worked.

588 Views

0 replies

0 likes

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Constant glitches/please help so mad!!

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone it starts a new song! Or if I press continue it sa...

Regular

I can be listening to music through headphones, on my car bluetooth, or just through my phone speakers, and this message always pops up and pauses my music! Sometimes when I hit listen on this iPhone...

Samwaddell140

Regular

1393 Views

3 replies

0 likes

bluetooth
Glitch
headphones
Spotify
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Shuffle all music on mobile device not working

Hi everyone!I have over 3k songs in my entire library, and I was able to listen to all of it in my car (2015 Honda Civic) until just yesterday, when I saw that it was only playing the first 200 songs from my library. Even when I shuffled it, change t...

Casual Listener

Hi everyone! I have over 3k songs in my entire library, and I was able to listen to all of it in my car (2015 Honda Civic) until just yesterday, when I saw that it was only playing the first 200 son...

twd013

Casual Listener

12281 Views

10 replies

12 likes

  • 12281 Views
  • 10 replies
  • 12 likes