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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

256696 Views

57 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

164765 Views

507 replies

108 likes

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  • 507 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

110799 Views

19 replies

38 likes

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Spotify App opens but does not respond

Hi! I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a video on the back and evrything looks just fine, but when I cli...

Newbie

Hi!   I downloaded Sppotyfy on my Iphone 6s which is curently running on iOS 11.2.1. When I try opening the app it works just fine and I can see the sign up or login screen that has like a vid...

user-removed

Not applicable

760 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps crashing immediately when launching it (cannot access it) (iOS11)

Hi, Impossible to launch Spotify on my iphone 7 iOS11. (last update for both iOS 11 and spotify. I have made a reset, etc.... Any idea ? Thanks. Marc

Newbie

Hi,  Impossible to launch Spotify on my iphone 7 iOS11.  (last update for both iOS 11 and spotify. I have made a reset, etc....   Any idea ? Thanks.   Marc

Swanny

Community Legend

1203 Views

1 replies

0 likes

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  • 1 replies
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Offline

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new password. And it still won’t work unless I’m using WiF...

Newbie

Won’t play any music unless on WiFi. I have tried everything! I have unistalled both fb and Spotify countless times. I have updated my phone and changed my fb password. Re logged back in with new pas...

goertzma

Newbie

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Video playing on Apple TV when using airplay from ipad

Hi,when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you can’t adjust the volume on the iPad anymore, only on t...

Casual Listener

Hi, when I play music from iPad to Apple TV via AirPlay, a strange Spotify video is beeing looped on the TV instead of album cover as it use to do. It won’t stop! Really annoying. In addition, you c...

955 Views

0 replies

1 likes

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  • 1 likes

Newly downloaded songs

Hi Spotify,I am subscribed to multiple playlists. Is there a way to see which songs are new in one list? I do not want to go through all my playlists and order on date. Cheers,Varshna

Casual Listener

Hi Spotify, I am subscribed to multiple playlists. Is there  a way to see which songs are new in one list? I do not want to go through all my playlists and order on date.  Cheers, Varshna

308 Views

0 replies

0 likes

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payment of bank charges

I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

Newbie

 I signed up for the 1.99 promotion per month and I already paid for my bank draft and did not activate my premium account

289 Views

0 replies

0 likes

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DATES

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would be dope!

Newbie

Hi, my name is Luccas Carlos and I’m a R&B singer from and based in Brazil! I was wondering how do I get to post my show dates in spotify? I’ve never done that... if anybody could help it would b...

Swanny

Community Legend

663 Views

1 replies

0 likes

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  • 1 replies
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playlist problem

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by number sequence.

Newbie

Hello. I use the app for Iphone,since yesterday i cannot listen my playlist as i want.all songs are mixed and i cannot fix the problem.it is very important for me to listen all the songs by numb...

288 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Can't sort songs by artist

I can't sort songs by artist. Only by title and recently added. Only in playlists you can sort by artists, but not in saved songs.

Roadie

I can't sort songs by artist. Only by title and recently added.   Only in playlists you can sort by artists, but not in saved songs.

mateusgennari

Music Fan

1748 Views

1 replies

0 likes

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  • 1 replies
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Tried to delete Spotify, can't reinstall

Hi,I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an option to install, just 'open', when I click this it crashe...

Newbie

Hi, I tried to delete Spotify to make space on my iPhone as storage was low. Now I can't reinstall as it seems it hasn't been properly deleted? When I go into the app store it doesn't give an opti...

Postmuz

Regular

527 Views

1 replies

0 likes

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  • 1 replies
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I recently updated my Spotify app and I can no longer find the queue list? I use an iPhone.

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it.

Newbie

I can’t find the button where it was previously located. I tried the ellipsis and it isn’t there too. I don’t know where to find it. 

292 Views

0 replies

0 likes

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Broke my Iphone - All music gone - PLEASE HELP :(

Hello, I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I logged into Spotify through my Facebook account all my playlis...

Casual Listener

Hello,   I was involved in a car accident Saturday night and my Iphone 7 screen broke. I had to redownload all my apps (including spotify) on my new Iphone 7 from my insurance claim. When I lo...

Maxim

Spotify Star

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Gif in spotify

Hi, i am using Spotify for 2 months and recently i noted that for some songs in post of album cover there is somenthing like a gif image. Why? I am using Spotify on iPhone.

Newbie

Hi, i am using Spotify for 2 months and recently i noted that for some songs in post of album cover there is somenthing like a gif image. Why? I am using Spotify on iPhone.

user-removed

Not applicable

44784 Views

7 replies

9 likes

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  • 7 replies
  • 9 likes

I need my pay back

Spoiler (Highlight to read) You guys have took my money without my consent can i please get my pay back?

Newbie

  You guys have took my money without my consent can i please get my pay back?

321 Views

0 replies

0 likes

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music doing weird things with headphones plugged in

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of the things happen. i tried cleaning out my headphone...

Casual Listener

i've bought 3 pairs of headphones in the last week and all 3 have paused, played, skipped forward randomly, and activate siri when my headphones are in. all i have to do is move my phone and any of t...

402 Views

0 replies

0 likes

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2017 Wrapped doesn’t work

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t receive any email.

Newbie

I can‘t look at my 2017 Wrap. Every time that I log in, the site charges and it just goes back to the firste site where I can choose between „login with Spotify“ or „with facebook“. I didn‘t rec...

Luke

Spotify Star

840 Views

1 replies

0 likes

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  • 1 replies
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Different music on different device?

Hi, I'm new to the community but I have a question.I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm trying to save space on my phone by putting it all on...

Newbie

Hi, I'm new to the community but I have a question. I have my premium account across two devides (iPhone and iPod) and I was wondering if I could download music on one device but not the other? I'm ...

Bethany_Dawn

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
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Connect to Sonos speakers not available when AirPods connected

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected". When I disconnect the Airpods by selecting "My Iphone" the option to connect t...

Newbie

I have noticed that when I am playing Spotify on my iPhone 6S through my Airpods the option to connect to my Sonos speakers does not appear in Spotify "Devices Connected".  When I disconnect the...

433 Views

0 replies

0 likes

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  • 0 replies
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Solved!!Superuser Contribution Premium works on computer but not iPhone?

Hi, I ordered premium and it works on my computer but not iphone. I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, it kept coming up with 'error 404'? Any suggestions?

Newbie

Hi, I ordered premium and it works on my computer but not iphone.  I realised I had signed into my iphone thru facebook instead of my login, but when I logged out and tried to put my login in, i...

Jack

Roadie

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes