Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28890 Views

40 replies

9 likes

  • 28890 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93781 Views

115 replies

12 likes

Other
  • 93781 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

941 Views

0 replies

0 likes

iOS
  • 941 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293284 Views

60 replies

15 likes

  • 293284 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123460 Views

19 replies

38 likes

  • 123460 Views
  • 19 replies
  • 38 likes

Local Files won't play on new phone

So a few days ago I got a new phone. I had my iPhone 6s+ with a ton of local files on it and everything worked great. Before I went to get a new phone I did a backup in itunes. I got my new phone, the iPhone 8+ (running the latest iOS), and did the r...

Casual Listener

So a few days ago I got a new phone. I had my iPhone 6s+ with a ton of local files on it and everything worked great. Before I went to get a new phone I did a backup in itunes. I got my new phone, th...

andrewpsab

Casual Listener

1206 Views

3 replies

0 likes

  • 1206 Views
  • 3 replies
  • 0 likes

Everytime Installing

I bought premium family today and i installed spotify in my phone. But when i open it, spotify installing again so why? today maybe 10 times installed spotify. Im opening and listening some music after then im closed. Maybe half hours later iam openi...

Newbie

I bought premium family today and i installed spotify in my phone. But when i open it, spotify installing again so why?   today maybe 10 times installed spotify. Im opening and listening some ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Solved!! podcasts/shows in reverse order

Pick a podcast/show that is in a series. Doesn't matter which one. I like Dan Carlinn's Hardcore History. Play an episode. After the episode finishes Spotify starts the PRIOR episode not the NEXT episode in sequence. This is incredibly confusing and ...

Newbie

  Pick a podcast/show that is in a series. Doesn't matter which one. I like Dan Carlinn's Hardcore History. Play an episode. After the episode finishes Spotify starts the PRIOR episode not the ...

user-removed

Not applicable

54748 Views

5 replies

18 likes

  • 54748 Views
  • 5 replies
  • 18 likes

IPhone X Volume Problem in Car Only

When using Spotify in my 2015 Subaru Outback, the volume randomly lowers then goes back to normal. Seems to last anywhere from 3 to 6 minutes. I do not believe it is a function of my speed (lowering when slowing down, etc.). The volume does not do th...

Newbie

When using Spotify in my 2015 Subaru Outback, the volume randomly lowers then goes back to normal.  Seems to last anywhere from 3 to 6 minutes.  I do not believe it is a function of my...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

download

spotify says "waiting to dowload" from 6 weeks but it doesn't dowload 

Newbie

spotify says "waiting to dowload" from 6 weeks but it doesn't dowload 

Nicolas191

Casual Listener

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Output volume of Spotify App for iPhone was considerably reduced after update (8.4.40.785)

Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were not affected. This causes some annoying situations, s...

Newbie

Hello everyone. I recently updated my Spotify App for iPhone to version 8.4.40.785 and noticed a considerable reduction in its output volume. Other apps, such as Google Maps, Waze and YouTube were no...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

numero maximo de descargas

quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar...iPhone 7, iOs 11.2

Newbie

quiero descargar unas playlist me dice; HAZ ALCANZADO EL NUMERO MAXIMO DE DESCARGAS... tengo espacio suficiente para descargar... iPhone 7, iOs 11.2

carreirajuan

Newbie

1309 Views

1 replies

1 likes

  • 1309 Views
  • 1 replies
  • 1 likes

Solved!! error message "this accessory not supported"

Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error message "this accessory not supported". I've restar...

Regular

Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error ...

RPD

Newbie

112765 Views

5 replies

0 likes

  • 112765 Views
  • 5 replies
  • 0 likes

"Available offline" keeps resetting to off.

The "available offline" button keeps turning to "off." I keep having to turn it back on and then let all the songs download again. What's the deal?

Casual Listener

The "available offline" button keeps turning to "off."  I keep having to turn it back on and then let all the songs download again.  What's the deal?

DavidTurley

Newbie

5764 Views

14 replies

8 likes

  • 5764 Views
  • 14 replies
  • 8 likes

problems with 6s+ lock screen

yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers

Casual Listener

yea my spotify widget on the lock screen doesn’t track the song progression the rest of the lock screen widget works im not complaining i dont care lol just a heads up to the developers 

zachmck

Casual Listener

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Auto Lock iOS

when playing music and having phone on charge, the screen will not Auto Lock

Visitor

when playing music and having phone on charge, the screen will not Auto Lock

VaDreamer

Newbie

1813 Views

2 replies

7 likes

  • 1813 Views
  • 2 replies
  • 7 likes

Error Message on Sonos on iPad

After about a minute of play this message appears: “Playback was stopped because playback was started from another room or device. Spotify limits the number of simultaneous audio streams you can access from its service.” Problem is there are NO other...

Casual Listener

After about a minute of play this message appears:  “Playback was stopped because playback was started from another room or device.  Spotify limits the number of simultaneous audio streams ...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play podcasts

Hi! Whenever I click on a podcast to be reproduced on my iPhone I get a message saying that Spotify can't open this type of link on this device any ideas??

Newbie

Hi! Whenever I click on a podcast to be reproduced on my iPhone I get a message saying that Spotify can't open this type of link on this device any ideas??

morgan1992-

Newbie

9857 Views

19 replies

3 likes

  • 9857 Views
  • 19 replies
  • 3 likes

Spotify Connect - Multiple Speakers/Devices

After well over a year of working just fine, yesterday my iPod Touch and MacBook stopped being able to connect to each other. Spotify stills works locally on each device just fine, playlists get shared OK, etc. I keep my iPod in a dock and connected ...

Gig Goer

After well over a year of working just fine, yesterday my iPod Touch and MacBook stopped being able to connect to each other. Spotify stills works locally on each device just fine, playlists get shar...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Songs keep removing by itself

Hi there, my songs keep on removing by itself, I was wondering why this is happening . Is this a glitch and what should I do?

Newbie

Hi there, my songs keep on removing by itself, I was wondering why this is happening . Is this a glitch and what should I do?

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Connected devices not showing up

When playing music on Spotify with my iPhone 7 Plus running iOS 11.2.5 I will be connected to a Bluetooth speaker or AirPods and it doesn’t show connected. It just shows “devices available” instead of the connected device.

Newbie

When playing music on Spotify with my iPhone 7 Plus running iOS 11.2.5 I will be connected to a Bluetooth speaker or AirPods and it doesn’t show connected. It just shows “devices available” instead o...

959 Views

0 replies

1 likes

  • 959 Views
  • 0 replies
  • 1 likes

Spotify app on iPhone 4 iOS 7

Hi, I got iPhone 4 with intention to just use as a music payer... for spotify. But I am not able to download the app as it needs iOS 9 or newer. I have Spotify on my iPhone 5 which I use as a regular phone, so I thought I would find spotify in purcha...

Newbie

Hi, I got iPhone 4 with intention to just use as a music payer... for spotify. But I am not able to download the app as it needs iOS 9 or newer. I have Spotify on my iPhone 5 which I use as a regular...

6162 Views

0 replies

7 likes

  • 6162 Views
  • 0 replies
  • 7 likes

public playlist

I have made a playlist the otherday, https://open.spotify.com/user/17coulson/playlist/5OXTlvCUGrBFVHHqbiIMc4?si=7vtmupXkRmu-2-ERLdgiqg, and when people search up my username or playlist it does not come up, neither on any other device e.g. computer. ...

Newbie

I have made a playlist the otherday, https://open.spotify.com/user/17coulson/playlist/5OXTlvCUGrBFVHHqbiIMc4?si=7vtmupXkRmu-2-ERLdgiqg, and when people search up my username or playlist it does ...

emily81

Newbie

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes

Einloggen als Familienmitglied funktioniert nicht da kein PW vergeben wurde

Hallo zusammen, ich habe ein neues iPhone und wollte mich nun in der Spotify App mit meinem Familien-Abo einloggen. Seit 01.2. ist dies anscheinend nur noch ueber Facebook moeglich, wenn kein Passwort vergeben wurde. Mein Spotify Account mit Facebool...

Newbie

Hallo zusammen, ich habe ein neues iPhone und wollte mich nun in der Spotify App mit meinem Familien-Abo einloggen. Seit 01.2. ist dies anscheinend nur noch ueber Facebook moeglich, wenn kein Passwor...

954 Views

0 replies

0 likes

  • 954 Views
  • 0 replies
  • 0 likes