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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36412 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101657 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298522 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125568 Views

19 replies

38 likes

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I cannot get local files artwork onto iPhone

i bought music from itunes and synced the local files into my mac. the artwork is showing up fine on my mac however when i sync it to my phone the album artwork is gone anyone have any idea how to solve

Newbie

i bought music from itunes and synced the local files into my mac. the artwork is showing up fine on my mac however when i sync it to my phone the album artwork is gone anyone have any idea how to so...

491 Views

0 replies

0 likes

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Superuser Contribution Shove Spotify up your **bleep**

I do not have the Spotify premium app, I do not want to pay £9 a month to listen to my friends playlists. My friend suggests songs for me to listen to, Spotify wants me to listen to a whole album on shuffle play to get to the track I want..... **blee...

Newbie

I do not have the Spotify premium app, I do not want to pay £9 a month to listen to my friends playlists. My friend suggests songs for me to listen to, Spotify wants me to listen to a whole album on ...

Jack

Roadie

558 Views

1 replies

0 likes

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I have an android phone and ipod touch.

Can i play offline on my android and i pod touch?? I use my i pod for the gym not my phone

Newbie

Can i play offline on my android and i pod touch?? I use my i pod for the gym not my phone

tijnrenders

Regular

867 Views

1 replies

0 likes

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Local Files

I have my local files on my desktop but I cannot get them on my IPhone. I have allowed access past the firewall for Spotify, hit download on the playlist on my Mac and phone, logged in and out of both versions, I have tried everything. Can someone pl...

Casual Listener

I have my local files on my desktop but I cannot get them on my IPhone. I have allowed access past the firewall for Spotify, hit download on the playlist on my Mac and phone, logged in and out of bot...

tijnrenders

Regular

786 Views

1 replies

0 likes

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  • 1 replies
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Iphone 6s-Marantz NA6005 connection problems

I recently bought Marantz NA6005 streamer and connect Spotify through my Iphone 6s. Noticed two problems so far: a) while listening to Spotify twice within an hour had static noise, and b) suddenly streamer turned off completely and Spotify did the s...

Newbie

I recently bought Marantz NA6005 streamer and connect Spotify through my Iphone 6s. Noticed two problems so far: a) while listening to Spotify twice within an hour had static noise, and b) suddenly s...

Taruskin

Newbie

1295 Views

1 replies

0 likes

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Shuffle bug

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. In order to truly shuffle, I have to play the shuffl...

Newbie

Whenever I'm in the car, and spotify is playing through bluetooth, it won't shuffle. I can even click the icon and the light will go on, but the next song is always whatever is next alphabetically. I...

541 Views

0 replies

0 likes

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Problems with listening to followed artists

I have had a quite annoying problem with Spotify for some time now.When browsing my followed artists some show that there’s n amount of downloaded tracks.That’s all fine and dandy but when I select this artist it only shows me these ’downloaded’ trac...

Newbie

I have had a quite annoying problem with Spotify for some time now. When browsing my followed artists some show that there’s n amount of downloaded tracks. That’s all fine and dandy but when I sele...

407 Views

0 replies

0 likes

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Spotify App Won't Change Shuffle and Repeat settings

The app isn't letting me turn shuffle or repeat off. Even if I hit the button and the shuffle option turns grey, when I go to the next song (or even when I exit the app and return) the shuffle is turned on again and the button turns green. Even when ...

Newbie

The app isn't letting me turn shuffle or repeat off. Even if I hit the button and the shuffle option turns grey, when I go to the next song (or even when I exit the app and return) the shuffle is tur...

Katblast

Newbie

1334 Views

1 replies

1 likes

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Playing Songs by one artist

I like listening to songs by one artist at a time. I used to be able to do this, not it keeps jumping to different artists and songs. What am I doing wrong? Has something changed?

Newbie

I like listening to songs by one artist at a time.  I used to be able to do this, not it keeps jumping to different artists and songs.  What am I doing wrong?  Has something changed?

Bethany_Dawn

Community Legend

3132 Views

2 replies

0 likes

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iPhone X burns up when Spotify plays

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per minute. We aren't able to use Spotify unless it's plu...

Newbie

While listening to Spotify on my iPhone X and another's iPhone 7 the back of our phones burn up. It's hottest right under the camera lense. Also on average the battery drains at faster than 1% per mi...

425 Views

0 replies

0 likes

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Downloaded songs no longer available offline?

Hi!I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abroad and that is the only variable that has changed...do...

Casual Listener

Hi! I've had Spotify for a while but suddenly my saved songs which I've synced to my iphone are no longer available when I put my phone on plane mode. This has never been an issue before! I am abr...

jimed2222

Regular

10779 Views

9 replies

0 likes

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Play specific artist/track

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do not want to hear. If I cannot play what I want then...

Newbie

I understood that with Spotify premium I could play any song I choose. It is not letting me do this. If I play a certain list it plays a few of the songs on the list and then switches to things I do ...

Bethany_Dawn

Community Legend

605 Views

1 replies

0 likes

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Shuffle not working

I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is not rare that I get 2-3 songs from the same artist...

Newbie

I am having problems with shuffle. I have 2413 songs in my "Songs" playlist. I have the playlist downloaded. I notice that frequently it plays songs from the same artist several times in a row. It is...

elsid

Music Fan

13328 Views

2 replies

2 likes

shuffle
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Solved!! Spotify stopped working on my iPod touch

I have been a premium user for quite some time, and have used it on my ipod for about a year or so. However as of I think Wednesday Spotify won't get past the loading screen. [please see screenshot]It just stays on this screen, doesn't load anything,...

Regular

I have been a premium user for quite some time, and have used it on my ipod for about a year or so.   However as of I think Wednesday Spotify won't get past the loading screen. [please see ...

taramasud

Regular

5614 Views

8 replies

0 likes

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Ad Freezes the App

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close it and reopen. Still better than having to pay for ...

Newbie

I have the free version of Spotify. I really don’t mind the ads. Fewer than on the radio, and much better than paying $10/month. But lately, when ads do play, the app will freeze and I have to close ...

504 Views

0 replies

0 likes

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Help! My Spotify app keeps crashing!

Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft-restarting my device, and redownloading the app al...

Newbie

Recently I've been experiencing some issues with my Spotify app. Every time I attempt to open the app it just seems to show me the Spotify logo and then crashes. I've tried restarting my device, soft...

taramasud

Regular

1075 Views

2 replies

1 likes

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iPad app

I have Premium. Do I have to pay to download the app on my Ipad?

Regular

I have Premium. Do I have to pay to download the app on my Ipad?

jimed2222

Regular

999 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes