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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243086 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126596 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308101 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132247 Views

19 replies

38 likes

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  • 19 replies
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Constant skipping and pausing

Hi, for the past month or so I have had an intermittent problem with music skipping, fast forwarding and pausing. There is no pattern to it - I can be using the phone or not. Headphones are not the cause, it does it without them. I have deleted and r...

Casual Listener

Hi, for the past month or so I have had an intermittent problem with music skipping, fast forwarding and pausing. There is no pattern to it - I can be using the phone or not. Headphones are not the c...

Jgilbert

Casual Listener

1200 Views

1 replies

0 likes

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Solved!! Very Slow Downloading to Phone

Spotify has slowed to a snails pace at downloading songs to my iphone 4s. I made sure that I didn't have it set to EXTREME sound quality and still it is VERY slow almost painful to even use. Will have to reconsider using Spotify if this keeps up.

Music Fan

Spotify has slowed to a snails pace at downloading songs to my iphone 4s. I made sure that I didn't have it set to EXTREME sound quality and still it is VERY slow almost painful to even use. Will hav...

Hassan94ch

Newbie

70425 Views

23 replies

5 likes

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Adding to my playlist

Having trouble adding tracks to my playlists. Already tried updating the app. Any ideas?

Newbie

Having trouble adding tracks to my playlists. Already tried updating the app. Any ideas?

501 Views

0 replies

0 likes

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Solved!! Cover art not showing..

So, I didn't think this would bother me this much, but it has. Cover art for songs aren't showing up when listening to the song, but when I go to the full list of songs, it shows up at the bottom. This just started happening a few days ago. I even un...

Visitor

So, I didn't think this would bother me this much, but it has. Cover art for songs aren't showing up when listening to the song, but when I go to the full list of songs, it shows up at the bottom. Th...

Tearsforfears33

Newbie

108536 Views

47 replies

10 likes

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  • 47 replies
  • 10 likes

Album artworks displayed in low quality (connected via BT to bmw car audio)

Hi, i have this weird problem that some of the album/song artworks are displayed in low quality (blurred images) but some of them are in normal quality. It's totally random which album/song has this issue. It happened to me last month before it was a...

Newbie

Hi,  i have this weird problem that some of the album/song artworks are displayed in low quality (blurred images) but some of them are in normal quality. It's totally random which album/song ha...

most2wanted

Newbie

720 Views

1 replies

0 likes

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Payment problem

I have been using my credit card for 1 year to pay spotify’s monthly payment. Couple days ago i got email from spotify that says update your account. So i went to the link and used the same info to update but it says it is failed to update. What is t...

Newbie

I have been using my credit card for 1 year to pay spotify’s monthly payment. Couple days ago i got email from spotify that says update your account. So i went to the link and used the same info to u...

353 Views

0 replies

0 likes

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Multi-Select playlist

Can we work on adding a song on multiple playlists at a time? Most of the time when you find a song you really like you’d like to put it on more than one playlist. It would be easier to multi-select playlists at a time. Instead of taking time doing o...

Newbie

Can we work on adding a song on multiple playlists at a time? Most of the time when you find a song you really like you’d like to put it on more than one playlist. It would be easier to multi-select ...

563 Views

0 replies

0 likes

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Spotify jumps to weird song all The Time

Hi, my spotify keeps on Jumping to The Next Song After ~30 seconds. After One or two jumps it Always end up Playing The song ive Posted in The screenshot completely. Never heard anything like that. In Addition to this there is a „chrome Web Player“ d...

Newbie

Hi,   my spotify keeps on Jumping to The Next Song After ~30 seconds. After One or two jumps it Always end up Playing The song ive Posted in The screenshot completely. Never heard anything lik...

497 Views

0 replies

0 likes

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Spotify won’t open on ipod

I bought a new iPod touch and set myself up with a new Spotify account but after the app asks me to log in it just freezes and takes me back to the home screen. I have tried to update the software and reinstalled the app on numerous occasions but it ...

Newbie

I bought a new iPod touch and set myself up with a new Spotify account but after the app asks me to log in it just freezes and takes me back to the home screen.   I have tried to update the so...

RexKramer

Newbie

2316 Views

8 replies

2 likes

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  • 8 replies
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Songs Skipping to Beginning and won’t stop

I am using a iPhone with iOS 11.2.6 This bug started when I connected to my Amazon Alexa and tried to play from my playlist. I disconnected from my Alexa but the problem was still happening. I have played music through my Amazon Alexa in the past wit...

Newbie

I am using a iPhone with iOS 11.2.6 This bug started when I connected to my Amazon Alexa and tried to play from my playlist. I disconnected from my Alexa but the problem was still happening. I have p...

1038 Views

0 replies

0 likes

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Running

I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?

Newbie

I used the running feature earlier this week, but now I can’t figure out how to track my speed again. I only seem to find lists with 160-165 bpm. How do I get back to the “track my running” feature ?

pleribus

Music Fan

625 Views

1 replies

0 likes

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Spotify Running doesn't show up on iPhone

I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare. I'm using an iPhone SE with the latest version of iOS and the latest version of Spotify, I just updated them both today to make sure...

Regular

I have a weird issue. Spotify Running is often not visible to me. It shows up sometimes, but when it does, it's rare.   I'm using an iPhone SE with the latest version of iOS and the latest ver...

pleribus

Music Fan

833 Views

1 replies

1 likes

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  • 1 replies
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App crashes when hit don't play this song/artist

On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions.can we figure out why?

Casual Listener

On iPhone 5 iOS 10.3.3, latest update of app. When this button is clicked the app crashes every time no exceptions. can we figure out why?

324 Views

0 replies

0 likes

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Error 404

Howdy, I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook. I have redownloaded both apps multiple timesRestarted phone multiple timesI have tried just the login portion of spotify rather than s...

Casual Listener

Howdy,   I am recieving a "Login failed Error: 404" code when I try to get spotify on my new iPhone through Facebook.   I have redownloaded both apps multiple times Restarted phone mul...

mlrdo

Casual Listener

525 Views

1 replies

0 likes

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  • 1 replies
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playlist won’t play new songs

I’ve added many songs to a playlist and none of them will play when shuffled. If i click on a new song specifically it will play but the next song is always an old one. i’ve restarted the app and logged out.

Newbie

I’ve added many songs to a playlist and none of them will play when shuffled. If i click on a new song specifically it will play but the next song is always an old one. i’ve restarted the app and log...

468 Views

0 replies

0 likes

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iphone: App crashing on "Likes/Dislikes"

I have an iPhone 5 with iOS 10.3.2, and Spotify is completely updated.Recently when listening to Daily Mixes, my Spotify App just started to crash when I try to use the Like and Dislike buttons "<3" or "(/)" on a song the phone would bring me to my h...

Newbie

I have an iPhone 5 with iOS 10.3.2, and Spotify is completely updated. Recently when listening to Daily Mixes, my Spotify App just started to crash when I try to use the Like and Dislike buttons "...

670 Views

0 replies

0 likes

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"Playlist" Option is missing in "Your Library" when on a phone call because of the top phonecall bar

When I try to go to spotify while on a phone call or using my navigation on my iPhone - I cannot select the Playlist option from the "Your Library" Menu - it will not let me scroll up to select "Playlists" - It seems like the green phone call bar (or...

Newbie

When I try to go to spotify while on a phone call or using my navigation on my iPhone - I cannot select the Playlist option from the "Your Library" Menu - it will not let me scroll up to select "Play...

544 Views

0 replies

0 likes

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CarPlay playlists not sorted by recently added

Driving a 2016 VW Golf S. I have my starred playlist on my phone/computer that sort by recently added. However, when I access this playlist in CarPlay via the interface, it has the playlist sorted by oldest first. So I have to scroll all the way down...

Casual Listener

Driving a 2016 VW Golf S. I have my starred playlist on my phone/computer that sort by recently added. However, when I access this playlist in CarPlay via the interface, it has the playlist sorted by...

EJG1

Newbie

7055 Views

16 replies

43 likes

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  • 16 replies
  • 43 likes

Family Listening

Might sound a bit thick here, however, once you have signed up family, can the other member of the family listen to a different play list, while I am listening to another ? if so, then i need help, as I cant find a way to let my daughter listen to he...

Newbie

Might sound a bit thick here, however, once you have signed up family, can the other member of the family listen to a different play list, while I am listening to another ?  if so, then i need ...

LoganHelps

Composer

570 Views

1 replies

0 likes

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Weirdly not able to see current song playing or last song cued when I open the next up menu

Hey all, for some reason when I open my cue menu the song that is playing does not show up and the last song in the cue does not show up. I’ve restarted and uninstalled my app multiple times but nothing seems to work. Just seeing if anyone else might...

Newbie

Hey all, for some reason when I open my cue menu the song that is playing does not show up and the last song in the cue does not show up. I’ve restarted and uninstalled my app multiple times but noth...

481 Views

0 replies

0 likes

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