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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247443 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132638 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3408 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310301 Views

62 replies

16 likes

  • 310301 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133924 Views

19 replies

38 likes

  • 133924 Views
  • 19 replies
  • 38 likes

"Downloads" menu item missing in My Library (iPhone 8+, Spotify 8.4.37.704)

The "Downloads" menu item recently disappeared from the "My Library" view on my iPhone. I download a lot of my music, so this makes it INCREDIBLY IRRITATING to find an album that I've downloaded. Does anyone have an explanation for why this option ha...

Newbie

The "Downloads" menu item recently disappeared from the "My Library" view on my iPhone. I download a lot of my music, so this makes it INCREDIBLY IRRITATING to find an album that I've downloaded...

osornios

Spotify Star

1484 Views

3 replies

2 likes

  • 1484 Views
  • 3 replies
  • 2 likes

Download Folder missed

hi guys, i can’t see my download folder in my account premium.somebody can help me??

Newbie

hi guys, i can’t see my download folder in my account premium. somebody can help me??   

osornios

Spotify Star

1073 Views

5 replies

1 likes

  • 1073 Views
  • 5 replies
  • 1 likes

Download folders gone

Please put this back, this was a really convenient way to listen to my offline collection. Its pretty awful to remove this folder to encourage more online listening tbh.

Music Fan

Please put this back, this was a really convenient way to listen to my offline collection. Its pretty awful to remove this folder to encourage more online listening tbh. 

osornios

Spotify Star

1033 Views

1 replies

4 likes

downloads
  • 1033 Views
  • 1 replies
  • 4 likes

Logg in

I can't login to my account it says i can't use it for 14 days

Newbie

I can't login to my account  it says i can't use it for 14 days

juli151

Regular

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Downloaded songs getting deleted

Hello, For some reason (and it’s happened 3x already this week) all my downloaded songs get erased and I need to re-download them. They are still in my personal library but can’t be listened offline unless I download them again. Also when I’m listeni...

Newbie

Hello,    For some reason (and it’s happened 3x already this week) all my downloaded songs get erased and I need to re-download them. They are still in my personal library but can’t be li...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Controlling iPhone's music with Google Home

Ok, so I understand I can control music playing on a Google Home device, etc. with my iPhone via Spotify Connect, but if I were to play Spotify music on my iPhone, would there be a way for me to control the music playing on my iPhone with my Google H...

Casual Listener

Ok, so I understand I can control music playing on a Google Home device, etc. with my iPhone via Spotify Connect, but if I were to play Spotify music on my iPhone, would there be a way for me to cont...

1433 Views

0 replies

1 likes

google
Google Assistant
Google Home
iOS
iphone
Spotify
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Playlists overriding Crossfade Settings

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which include 5 or 10 second crossfades.

Casual Listener

Was there a new "feature" rolled out that allows playlist creators to override the local crossfade settings? I'm noticing sporadic, platform independent (iOS, FireTV, Windows) playlists which in...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Song title frozen on my lock screen

I have an iPhone and a song I played earlier is still frozen on my lock screen even though a different song is playing. How do I fix that?

Newbie

I have an iPhone and a song I played earlier  is still frozen on my lock screen even though a different song is playing. How do I fix that?  

ethanxcostello

Casual Listener

3969 Views

1 replies

1 likes

  • 3969 Views
  • 1 replies
  • 1 likes

My music won’t play

Why doesn’t my phone let me listen to the music that I want it says that I need to shuffle play but I don’t want to??

Newbie

Why doesn’t my phone let me listen to the music that I want it says that I need to shuffle play but I don’t want to??

legoscout

Casual Listener

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
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Why is running to tempo is gone?!?!

It’s the only reason I’ve been paying my subscription. It was one of the best features and you took it away. BRING IT BACK!!!

Casual Listener

It’s the only reason I’ve been paying my subscription. It was one of the best features and you took it away. BRING IT BACK!!!

runthisb

Newbie

24062 Views

2 replies

30 likes

  • 24062 Views
  • 2 replies
  • 30 likes

Iphone doesn't ring when spotify plays music or is active in background

Hi,My Iphone doesn't ring when somebody calls me when i use Sporify or when Spotife is not playing but still active in background.I miss a lot of calls due to this problem

Newbie

Hi, My Iphone doesn't ring when somebody calls me when i use Sporify or when Spotife is not playing but still active in background. I miss a lot of calls due to this problem

1024 Views

0 replies

0 likes

  • 1024 Views
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App Wont Load on Ipod Touch

Downloaded the app on my ipod touch, signed in and it just boots me out to my main screen on my ipod. I have; 1. Restarted the ipod2.Unistalled App3. Rebooted the ipod (holding top and bottom button)4. Reset my entire ipod NOTHING seems to workIpod i...

Newbie

Downloaded the app on my ipod touch, signed in and it just boots me out to my main screen on my ipod. I have;   1. Restarted the ipod 2.Unistalled App 3. Rebooted the ipod (holding top and b...

Jethroe

Newbie

1109 Views

2 replies

0 likes

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  • 2 replies
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ALAC .m4a Local File Size/Quality

So I just transferred a bunch of ALAC .m4a files from my PC to the iOS Spotify app and I was wondering are they transferred in the full quality, full size ALAC format? Or are they converted to a lossy format when transferred over?

Music Fan

So I just transferred a bunch of ALAC .m4a files from my PC to the iOS Spotify app and I was wondering are they transferred in the full quality, full size ALAC format? Or are they converted to a loss...

744 Views

0 replies

1 likes

  • 744 Views
  • 0 replies
  • 1 likes

[apple iPhone] volume control issue in lock screen with chrome cast.

Once i connect spotify with chromecast everything works.But from the lockded screen i can't control the volume! just the play/pause button and the skip next/previous song control are working!Instead once i unlock the phone entering in spotify app i c...

Newbie

Once i connect spotify with chromecast everything works. But from the lockded screen i can't control the volume! just the play/pause button and the skip next/previous song control are working! Inst...

eedfwChris

Casual Listener

1765 Views

1 replies

3 likes

  • 1765 Views
  • 1 replies
  • 3 likes

“Up Next” No Longer Works iPhone

The up next button in the top right corner no longer works. It’s still there but when I tap it nothing happens when it should list the songs. I tried deleting the app and redownloading, I tried logging out, then back in but nothing works

Newbie

The up next button in the top right corner no longer works. It’s still there but when I tap it nothing happens when it should list the songs. I tried deleting the app and redownloading, I tried loggi...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
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discover weekly

When I play my discover weekly playlist and either like a song or add to my library it automatically switches to my que. how can I stop this from happening?

Newbie

When I play my discover weekly playlist and either like a song or add to my library it automatically switches to my que. how can I stop this from happening?

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Launch Screen distorted when opening Spotify while on a call

The solution is simple:Add the key "Status bar is initially hidden" with the boolean value "YES" to the info.plist. You may or may not need to set it to not hidden afterwards if you use purely programmatic UI. If you use storyboards or xibs, you shou...

Casual Listener

The solution is simple: Add the key "Status bar is initially hidden" with the boolean value "YES" to the info.plist. You may or may not need to set it to not hidden afterwards if...

jacobjt

Casual Listener

730 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I have a familiar plan with my best friend that lives in the U.S but i move to mexico so i really

I have a familiar suscription with my bff from the U.S but i moved to mexico 4 months ago and i really want to change my current country cause i can’t download a lot of music from mexico... what can i do? HELPP PLEASEE, (Spotify doesnt let me change ...

Newbie

I have a familiar suscription with my bff from the U.S but i moved to mexico 4 months ago and i really want to change my current country cause i can’t download a lot of music from mexico... what can ...

Bethany_Dawn

Community Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Apple carplay not loading all albums

When I'm using apple car play not all of the albums will appear in the album list. When I click onto albums it will load all my saved albums up to L in alphabetical order and thats it nothing else. I believe it also does not load all artists and song...

Newbie

When I'm using apple car play not all of the albums will appear in the album list. When I click onto albums it will load all my saved albums up to L in alphabetical order and thats it nothing else. I...

Bas87

Newbie

2346 Views

2 replies

10 likes

  • 2346 Views
  • 2 replies
  • 10 likes