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Spotify won't allow me to play anything without a premium

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Spotify won't allow me to play anything without a premium

okgreat5858

I'm abroad and i forgot to change my settings to my country so it disabled my account for a while, and when i got back on everything was restored except the fact that it won't allow me to listen to any songs without a premium. I'm online and i already tried logging out and back in, deleting the app and then redownloading the app. It stays the same??? Help **bleep**.

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Marked as solution

JamesGB

Hello, @okgreat5858

 

Thanks for reaching out to the Spotify Community.

 

On the mobile edition(s) of the Spotify application, all playback is restricted to "Shuffle Mode" on albums and playlists. You'll also be subject to adverts and other limitations of the Spotify Free service. 

 

If you choose to activate "Shuffle Mode" you'll be able to listen to a particular album or playlist in a random order.

 

You can use Spotify Free on the desktop, also subject to limitations, without the "Shuffle Mode" enforcement. Otherwise, you'll need to upgrade to Premium in order to freely access your music on the go.

 

Kind regards,

 

James

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2 Replies

okgreat5858

what i mean is that the "You discovered a Premium feature" notification contiousely pops up

Marked as solution

JamesGB

Hello, @okgreat5858

 

Thanks for reaching out to the Spotify Community.

 

On the mobile edition(s) of the Spotify application, all playback is restricted to "Shuffle Mode" on albums and playlists. You'll also be subject to adverts and other limitations of the Spotify Free service. 

 

If you choose to activate "Shuffle Mode" you'll be able to listen to a particular album or playlist in a random order.

 

You can use Spotify Free on the desktop, also subject to limitations, without the "Shuffle Mode" enforcement. Otherwise, you'll need to upgrade to Premium in order to freely access your music on the go.

 

Kind regards,

 

James

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