Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryUSDeviceOnePlus NordOperating SystemOxygen OS My Question or IssueWhen I sort podcasts in my library, what I really want to find are podcast episodes. Especially if I sort by "downloaded." I don't really care to see a list of podcas...
Plan Premium Country US Device OnePlus Nord Operating System Oxygen OS My Question or Issue When I sort podcasts in my library, what I really want to find are podcast episode...
Moderator
694 Views
7 replies
0 likes
Mine doesn’t even have three dots
Mine doesn’t even have three dots
Casual Listener
16829 Views
3 replies
0 likes
I hid songs in my playlist a while ago. I can no longer unhide them. I do have the function that I can click on, but this doesn't result in any reaction on the smartphone. On the PC, after pressing it several times, I get a banner where I can undo th...
I hid songs in my playlist a while ago. I can no longer unhide them. I do have the function that I can click on, but this doesn't result in any reaction on the smartphone. On the PC, after pressing i...
Visitor
2925 Views
13 replies
1 likes
PlanPremiumCountry DeviceiPhone 16Operating SystemiOS 18.5 My Question or IssueNote: For this issue/situation I'll refer to my playlist as 'Favs' and the other user's playlist as 'Tunes' so it's easier to follow. When clicking the 'Add to Playlist' b...
Plan Premium Country Device iPhone 16 Operating System iOS 18.5 My Question or Issue Note: For this issue/situation I'll refer to my playlist as 'Favs' and the other user's pl...
Visitor
653 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueStarting today I have an issue where I start playing a song in Spotify then leave to browse a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Startin...
Spotify Star
270 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone X, Macbook Air M2 Ventura, both desktop app and browser My Question or IssueFor the past two weeks now my release radar has not updated to show new music. it still appears on my home page as part of new mu...
Plan Premium Country United Kingdom Device iPhone X, Macbook Air M2 Ventura, both desktop app and browser My Question or Issue For the past two weeks now my release radar has not updat...
Newbie
390 Views
1 replies
0 likes
Certain specific songs, when added to the queue, or when I attempt to hit 'play' on them, will clear the queue completely and not play the song. I have noticed this with 2 specific songs so far: 'In My Sword I Trust' by Ensiferum, and 'Lover's Wreck'...
Certain specific songs, when added to the queue, or when I attempt to hit 'play' on them, will clear the queue completely and not play the song. I have noticed this with 2 specific songs so far: 'In ...
Moderator
180 Views
1 replies
0 likes
Hey,in the couple days ive been entering spotify and it doesn't show me songs,playlists,everything gone,but in my tv,watch and pc its ok.PlanFreeCountryIsraelDeviceSamsung s20 ultraOperating SystemAndroid My Question or IssueCan you please help me ge...
Hey,in the couple days ive been entering spotify and it doesn't show me songs,playlists,everything gone,but in my tv,watch and pc its ok. Plan Free Country Israel Device Samsung s20 ultra Oper...
Spotify Star
159 Views
1 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI changed to the student plan and now my listening stats (Library)are gone. Can you confi...
Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Is...
Moderator
203 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
366 Views
1 replies
0 likes
every time i add a song to my likes it doesn't show up i can remove songs but nothing can be added it happens on both mobile ios and desktop windows
every time i add a song to my likes it doesn't show up i can remove songs but nothing can be added it happens on both mobile ios and desktop windows
Moderator
208 Views
1 replies
0 likes
So my idea is to make it so you can transfer your whole liked songs playlist or make it so that a liked songs album is considered a playlist, this would make people like mines life easier who started Spotify by adding songs to liked songs instead or ...
So my idea is to make it so you can transfer your whole liked songs playlist or make it so that a liked songs album is considered a playlist, this would make people like mines life easier who started...
Spotify Star
684 Views
1 replies
0 likes
i have lots of liked songs i need to remove and i need your help to remove all of it
i have lots of liked songs i need to remove and i need your help to remove all of it
Spotify Star
380 Views
1 replies
0 likes
I can't get my playlist and this is such an annoying situation cause I came back to this app and found my playlist has disappeared not even my recent listened to music is working now I have to start looking for all my added songs Am really disappoint...
I can't get my playlist and this is such an annoying situation cause I came back to this app and found my playlist has disappeared not even my recent listened to music is working now I have to start ...
Spotify Star
318 Views
1 replies
0 likes
I came to this app to listen to my playlist but now it's all gone I can't even check my recent listened to music
I came to this app to listen to my playlist but now it's all gone I can't even check my recent listened to music
Spotify Star
228 Views
1 replies
0 likes
PlanStudent planSamsung A54Operating SystemAndroid 14My Question or IssueI can't sort my liked songs by genres and canvas also don't appear
Plan Student plan Samsung A54 Operating System Android 14 My Question or Issue I can't sort my liked songs by genres and canvas also don't appear
Spotify Star
310 Views
1 replies
0 likes
I have just signed up for the one month free trial. I am using I Phone SE and my IOS is 18.4.2 and i have 74 gigabytes free. I have cleared my caches and reinstalled the App. I usually live in Australia, but, am currently in Italy, I can’t alter the ...
I have just signed up for the one month free trial. I am using I Phone SE and my IOS is 18.4.2 and i have 74 gigabytes free. I have cleared my caches and reinstalled the App. I usually live in Austra...
Moderator
235 Views
1 replies
0 likes
PlanPremium FamilyCountryCanadaDeviceLaptopOperating SystemWindows 11 ProVersionSpotify for Windows (64 bit): 1.2.64.408.g0a9b557c My Question or IssueClicking the "add to liked songs" icon (circle with plus) does not work consistently. I have to go ...
Plan Premium Family Country Canada Device Laptop Operating System Windows 11 Pro Version Spotify for Windows (64 bit): 1.2.64.408.g0a9b557c My Question or Issue Clicking the "add t...
Spotify Star
294 Views
1 replies
0 likes
Spotify used to have a feature i liked - when you opened an artist or a band page you could have seen all their tracks that you added to favourites. It was useful when you hear about some artist and can immediately check if you know him or any of his...
Spotify used to have a feature i liked - when you opened an artist or a band page you could have seen all their tracks that you added to favourites. It was useful when you hear about some artist and ...
Moderator
511 Views
3 replies
0 likes
Plan: PremiumDevice: Pixel 7OS: Android 15 Issue:Downloading podcast episodes / adding them to "my episodes" doesn't work or works intermittently. When I click "download" an episode may or may not begin downloading, sometimes I have to click it a few...
Plan: Premium Device: Pixel 7 OS: Android 15 Issue: Downloading podcast episodes / adding them to "my episodes" doesn't work or works intermittently. When I click "download" an episode ma...
Visitor
480 Views
2 replies
1 likes
