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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

297938 Views

96 replies

88 likes

  • 297938 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Jacopop00

Visitor

161835 Views

234 replies

44 likes

  • 161835 Views
  • 234 replies
  • 44 likes

Request to add a remove playlist suggestion option in homepage

Hey I have listened to some music 2 months back which I don't like anymore, it keeps suggesting me that music playlists, I tried out different taste playlists , but it is still suggesting the same, my 'Jump back in ' playlists consists of corny songs...

Visitor

Hey I have listened to some music 2 months back which I don't like anymore, it keeps suggesting me that music playlists, I tried out different taste playlists , but it is still suggesting the same, m...

MateusM

Spotify Star

142 Views

1 replies

0 likes

  • 142 Views
  • 1 replies
  • 0 likes

Lost favorite songs

PlanPremiumCountryDeviceOperating SystemMacOs My Question or IssueHi Spotify Team,I seem to have lost my Liked Songs (my favourites) and can’t get them back with the usual fixes. I’ve already:Checked filters and sort optionsLogged out and back in on ...

Casual Listener

Plan Premium Country Device Operating System MacOs   My Question or Issue Hi Spotify Team, I seem to have lost my Liked Songs (my favourites) and can’t get them back with the usual fixe...

Mic111

Casual Listener

192 Views

2 replies

0 likes

  • 192 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution After playing one song in a playlist, Spotify keeps switching to a different playlist

After Spotify plays one song in any of my playlists, it switches to one specific playlist. It doesn't matter if I play the first song or any other song in the original playlist, the next song it plays is always a random song in another playlist. It k...

Regular

After Spotify plays one song in any of my playlists, it switches to one specific playlist.   It doesn't matter if I play the first song or any other song in the original playlist, the next son...

Dessi

Moderator

80494 Views

11 replies

2 likes

  • 80494 Views
  • 11 replies
  • 2 likes

Compact appearance on Spotify phone app

Spotify already has the option to choose a compact appearance in albums / playlists, I think it would be nice if we could have the same option on the phone app, since it gives a cleaner look to the list

Casual Listener

Spotify already has the option to choose a compact appearance in albums / playlists, I think it would be nice if we could have the same option on the phone app, since it gives a cleaner look to ...

Amay

Spotify Star

284 Views

1 replies

1 likes

  • 284 Views
  • 1 replies
  • 1 likes

Set Spotify to Music Only by Default

PlanPremiumDevice(iPhone)Operating System(Windows 10)My Question or IssueThe inclusion of Podcasts and audiobooks has made browsing and using spotify very messy and disorganised. I only want to use spotify for music, but can't find the option to make...

Casual Listener

Plan Premium Device (iPhone) Operating System (Windows 10) My Question or Issue The inclusion of Podcasts and audiobooks has made browsing and using spotify very messy and disorganised. I ...

sir_caffeine

Casual Listener

2501 Views

7 replies

8 likes

  • 2501 Views
  • 7 replies
  • 8 likes

Superuser Contribution i can't turn off offline mode

i tried to play a playlist of mine like i usually do but this time i coouldn't see the play button and when i finally found a way to press the play button it said that i have to turn off offline mode which i never enabled in the first place and now i...

Visitor

i tried to play a playlist of mine like i usually do but this time i coouldn't see the play button and when i finally found a way to press the play button it said that i have to turn off offline mode...

Yordan

Moderator

35095 Views

6 replies

0 likes

  • 35095 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcasts are not available in Moldova

Hello, I am using Spotify Premium Duo from the Republic of Moldova and the podcast section is not available in my country. I reached the Spotify support team and they told me that this might be because of my location. Well, this is not an acceptable ...

Visitor

Hello,   I am using Spotify Premium Duo from the Republic of Moldova and the podcast section is not available in my country.    I reached the Spotify support team and they told...

firulcunostintei

Visitor

4413 Views

18 replies

26 likes

All Platforms
Podcasts
  • 4413 Views
  • 18 replies
  • 26 likes

Superuser Contribution Release Radar Doesn't Update on Devices

PlanPremiumCountryUSA Device(iPhone 12, Macbook Pro 2021)Operating System(Mac OS, iOS) My Question or IssueHi, release radar isn't updating on my apps (either phone or laptop). I've deleted the app on both devices and reinstalled. No change. Logged o...

Newbie

Plan Premium Country USA   Device (iPhone 12, Macbook Pro 2021) Operating System (Mac OS, iOS)   My Question or Issue Hi, release radar isn't updating on my apps (either phone or...

throwhands

Regular

17647 Views

68 replies

7 likes

  • 17647 Views
  • 68 replies
  • 7 likes

Superuser Contribution Not all local files appearing on phone

PlanPremiumCountryUnited KingdomDevice(iPhone 14, Acer Nitro 5)Operating System(iOS 16.1.1, Windows 10) My Question or IssueWhen I download songs from my pc on to my phone it appears as if everything has worked. However, when I click on the songs on ...

Newbie

Plan Premium Country United Kingdom Device (iPhone 14, Acer Nitro 5) Operating System (iOS 16.1.1, Windows 10)   My Question or Issue When I download songs from my pc on to my phone it...

Aidansond

Newbie

2071 Views

5 replies

0 likes

  • 2071 Views
  • 5 replies
  • 0 likes

FOLDERS - IMAGE

Hello everyone,I just made a bunch of folders for my playlists on Spotify. However, all my folders are black/grey with a little white envelope on them. Is it possible to change the image? I would like to make my own images, just like I have done with...

Newbie

Hello everyone, I just made a bunch of folders for my playlists on Spotify. However, all my folders are black/grey with a little white envelope on them. Is it possible to change the image? I would l...

StarlaShadow

Casual Listener

21359 Views

7 replies

139 likes

  • 21359 Views
  • 7 replies
  • 139 likes

Superuser Contribution Option to play a playlist front to back, or back to front. IOS

It seems a pretty straightforward option, but as i notice that when i connect my bluetooth earbuds from Sony, somehow the order of playback in my playlist reverses. (This is also a bug that might need addressing)So i have to first quit playing the so...

Casual Listener

It seems a pretty straightforward option, but as i notice that when i connect my bluetooth earbuds from Sony, somehow the order of playback in my playlist reverses. (This is also a bug that might nee...

Susan_GP

Moderator

259 Views

3 replies

0 likes

  • 259 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I rearrange my songs in my playlist?

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

Visitor

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

vizanje

Regular

12949 Views

4 replies

0 likes

  • 12949 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unfollowed Podcasts Won’t Leave ‘New Episodes’ Section

PlanPremium (family)CountryAustraliaDeviceiPhone SEOperating SystemiOS 14.6 My Question or Issuehi, i have had a problem with the new episodes section of my spotify account. there’s a podcast i listened to a few episodes of and the unfollowed, but it...

Casual Listener

  Plan Premium (family) Country Australia Device iPhone SE Operating System iOS 14.6   My Question or Issue hi, i have had a problem with the new episodes section of my spotify a...

johannesgj

Music Fan

12477 Views

54 replies

22 likes

  • 12477 Views
  • 54 replies
  • 22 likes

Superuser Contribution wiccan rede by artificial intelligence

Hi I can't seem to get the whole song after 3 min 59 the song is cut off. Is this a mistake/error somewhere it for sure is not normal.

Newbie

Hi I can't seem to get the whole song after 3 min 59 the song is cut off. Is this a mistake/error somewhere it for sure is not normal.

Vasil

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists disappeared

PlanPremiumCountryUSADevice(IPHONE 14 Pro)Operating System(iOS 18.5) My Question or IssueAfter the earlier issue today, i still haven’t recovered all of my playlists. at least five are missing from my library.

Visitor

Plan Premium Country USA Device (IPHONE 14 Pro) Operating System (iOS 18.5)   My Question or Issue After the earlier issue today, i still haven’t recovered all of my playlists. at leas...

CourtneyDSC

Visitor

576 Views

5 replies

3 likes

  • 576 Views
  • 5 replies
  • 3 likes

Superuser Contribution Specific Artists’s Songs Added to my Liked Songs Automatically

I noticed that all of Martin Garrix’s songs since a few years ago have been added to my liked songs when they are released. I remember doing some pre-save thing and since then the issue has been happening. I didn’t mind but I think it’s start to mess...

Newbie

I noticed that all of Martin Garrix’s songs since a few years ago have been added to my liked songs when they are released. I remember doing some pre-save thing and since then the issue has been happ...

Dessi

Moderator

594 Views

5 replies

0 likes

  • 594 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I did not get the new “create AI playlist” feature

I pay for Duo Premium in Australia. My partner got the new AI playlist feature. I didn’t. I even tried logging in using his Spotify app in his phone and I don’t get the feature using my account - he does when he uses his account. Is there a way for m...

Newbie

I pay for Duo Premium in Australia. My partner got the new AI playlist feature. I didn’t. I even tried logging in using his Spotify app in his phone and I don’t get the feature using my account - he ...

collins_xl

Visitor

33412 Views

20 replies

6 likes

  • 33412 Views
  • 20 replies
  • 6 likes

Blend Free play?

Why can I play some of the blends I created with my friends on the free Spotify freely, while others can only play music randomly?

Visitor

Why can I play some of the blends I created with my friends on the free Spotify freely, while others can only play music randomly?

Billy-J

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs from my Collab Playlist with my friend keep getting deleted and being replaced by another

PlanPremiumCountryindiaDeviceIphone 15Operating SystemiOS My Question or IssueSongs from my collab playlist with my friend keeps getting deleted and being replaced by another collab playlist we have. We tried to check if it was someone’s doing but ap...

Newbie

  Plan Premium Country india Device Iphone 15 Operating System iOS   My Question or Issue Songs from my collab playlist with my friend keeps getting deleted and being replaced ...

Eni

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs on Artist page includes all songs from liked albums

PlanPremiumCountryDenmarkDeviceiPhones and iPadsOperating SystemiOS 14 My Question or IssueThe result of liking an album seems to change sometimes (due to updates). Currently, when liking an album, all songs on the album are included in the liked son...

Visitor

Plan Premium Country Denmark Device iPhones and iPads Operating System iOS 14   My Question or Issue The result of liking an album seems to change sometimes (due to updates). Currently...

Larasniffle

Newbie

1982 Views

6 replies

7 likes

  • 1982 Views
  • 6 replies
  • 7 likes