Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
124655 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
573802 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
309702 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225458 Views
96 replies
9 likes
My issue is not limited to the mobile app as I have attempted to remove playlists from my profile on Android, iOS Desktop as well as the browser version of Spotify. Whenever I attempt to remove playlists that I have create it states the playlist has ...
My issue is not limited to the mobile app as I have attempted to remove playlists from my profile on Android, iOS Desktop as well as the browser version of Spotify. Whenever I attempt ...
Newbie
7559 Views
5 replies
0 likes
PlanPremiumCountryUSADevice(IPhone 13)Operating SystemiOS 18.4.1 My Question or IssueThe past month or so new songs I have added to my “Likes” and playlists have not been saving in the playlist. If I search the song in the playlist it does not show o...
Plan Premium Country USA Device (IPhone 13) Operating System iOS 18.4.1 My Question or Issue The past month or so new songs I have added to my “Likes” and playlists have not been sav...
Visitor
4205 Views
7 replies
0 likes
PlanFreeCountryAustralia DeviceOppo A6xOperating System My Question or IssueEver since I stopped my subscription my playlist is non-existent.
Plan Free Country Australia Device Oppo A6x Operating System My Question or Issue Ever since I stopped my subscription my playlist is non-existent.
Moderator
128 Views
1 replies
0 likes
Step 1 - In settings, "add a source" to include the FLAC files (mine are from bandcamp purchases)Step 2 - Go to "your library" and check the added FLAC files. The artist name appears twice or more.- I checked the local FLAC files & the artist name on...
Step 1 - In settings, "add a source" to include the FLAC files (mine are from bandcamp purchases) Step 2 - Go to "your library" and check the added FLAC files. The artist name appears twice or more....
Regular
11185 Views
32 replies
13 likes
PlanFreeCountryIndiaDeviceVivo T4xOperating SystemAndroid 16 My Question or IssueSubject: Playback Error: Playlist skipping and playing external tracksHello,I am writing to report a persistent issue with my playback over the last few days.The Problem...
Plan Free Country India Device Vivo T4x Operating System Android 16 My Question or Issue Subject: Playback Error: Playlist skipping and playing external tracks Hello, I am writing ...
Spotify Star
141 Views
1 replies
1 likes
PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 My Question or Issue For some reasons I have 100s of liked full albums in my library. Is there an easy way to mass unlike them all? I never like a full album and I don't know how this happen...
Plan Premium Country Denmark Device PC Operating System Windows 11 My Question or Issue For some reasons I have 100s of liked full albums in my library. Is there an easy way ...
Visitor
26907 Views
11 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy library is completely empty and I am unable to access any music on my phone. I have deinst...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My libr...
Spotify Star
179 Views
1 replies
1 likes
New to Spotify and coming from Youtube Music and SoundCloud. I don't understand it, it really shouldn't be this difficult but it's confusing as **bleep**. Left and right button seem to do unexpected things. When I put songs into a queue there seems t...
New to Spotify and coming from Youtube Music and SoundCloud. I don't understand it, it really shouldn't be this difficult but it's confusing as **bleep**. Left and right button seem to do unexpected ...
Moderator
1027 Views
3 replies
0 likes
PlanPremiumCountryLuxembourg DeviceSamsung Galaxy 21Operating SystemAndroid 13 My Question or IssueI use my device and Spotify in English but I am seeing some parts of the App in French. This happens with playlists from Spotify in suggestions. How ca...
Plan Premium Country Luxembourg Device Samsung Galaxy 21 Operating System Android 13 My Question or Issue I use my device and Spotify in English but I am seeing some parts of t...
Gig Goer
5686 Views
9 replies
0 likes
Hiya, I am an author who has curated 30 different playlists for the 30 chapters of my book. They are in a playlist folder and I am wondering how best to share this with my readers so it is easy to find. Thanks
Hiya, I am an author who has curated 30 different playlists for the 30 chapters of my book. They are in a playlist folder and I am wondering how best to share this with my readers so it is eas...
Newbie
19113 Views
13 replies
17 likes
Hi! My co-worker sent me a song on slack, so I clicked on it. It then opened the Spotify app, played the song, and cleared my queue. This should definitely not happen; instead it should bring me to that song's page (within the artist or album's page)...
Hi! My co-worker sent me a song on slack, so I clicked on it. It then opened the Spotify app, played the song, and cleared my queue. This should definitely not happen; instead it should brin...
Moderator
369 Views
3 replies
3 likes
Hello everyone, since a few days, it's very hard to add songs to one of my playlists. Never had any issues with it, but now everytime I want to add a song to a playlist, it just doesn't do it. Sometimes it gives me a notification that it saved my cha...
Hello everyone, since a few days, it's very hard to add songs to one of my playlists. Never had any issues with it, but now everytime I want to add a song to a playlist, it just doesn't do it. Someti...
Moderator
158 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceiPhone 16 ProOperating SystemiOS 18.5 My Question or IssueIn the ‘All’ view of the home screen, my recently played section only shows one specific podcast and nothing else. I’ve tried reinstalling, logging out, clea...
Plan Premium Country Switzerland Device iPhone 16 Pro Operating System iOS 18.5 My Question or Issue In the ‘All’ view of the home screen, my recently played section only shows one s...
Newbie
2821 Views
31 replies
0 likes
I've followed all the steps required to do. Rebooted my phone and even went ahead and did a clean reinstallation of spotify. But nothing seems to work. My local files folder is not showing up and I cant "sync" my local files songs from my pc to my ph...
I've followed all the steps required to do. Rebooted my phone and even went ahead and did a clean reinstallation of spotify. But nothing seems to work. My local files folder is not showing up and I c...
Moderator
69599 Views
33 replies
2 likes
PlanPremium DeviceiPhone 16 plusOperating SystemiOS 18.7.1 My Question or IssueHi, I'm experiencing an issue with the Jam feature. When I start a Jam from my iOS device and share the link with my friend (who is using Android), she can join the sessio...
Plan Premium Device iPhone 16 plus Operating System iOS 18.7.1 My Question or Issue Hi, I'm experiencing an issue with the Jam feature. When I start a Jam from my iOS d...
Newbie
7843 Views
10 replies
2 likes
The app played this particular song over and over again overnight and I'd very much like to remove it completely from my history as I don't really listen to that artist and it always pops up as the most listened song on my Spotify every single time. ...
The app played this particular song over and over again overnight and I'd very much like to remove it completely from my history as I don't really listen to that artist and it always pops up as the m...
Casual Listener
148701 Views
45 replies
70 likes
PlanPremiumCountryUK DeviceiPhone 11Operating SystemiOS 16.5 My Question or IssueMy ex sent me a link to their discover weekly playlist via WhatsApp, which I listened to. Now we’re separate, I’d love to not see their playlist cropping up on my ‘jump ...
Plan Premium Country UK Device iPhone 11 Operating System iOS 16.5 My Question or Issue My ex sent me a link to their discover weekly playlist via WhatsApp, which I l...
Newbie
9618 Views
3 replies
0 likes
In all playlists, whether my own, created by Spotify, or by other users, the composers’ names no longer appear under individual tracks. This is especially annoying for classical musicPlanPremiumCountryUKDeviceAll Apple devices—iPads and iPhoneOperati...
In all playlists, whether my own, created by Spotify, or by other users, the composers’ names no longer appear under individual tracks. This is especially annoying for classical music Plan Pr...
Regular
435 Views
4 replies
1 likes
This symbol for pinned items is missing on the Spotify app for Roku and Android TV devices inside „Your Library“.IMG_1919.jpeg
This symbol 📌 for pinned items is missing on the Spotify app for Roku and Android TV devices inside „Your Library“. IMG_1919.jpeg
Roadie
213 Views
1 replies
0 likes
My Question or IssueHello! I have a problem with the wrong date of adding songs in playlists (Liked songs), all songs are shown as added to the playlist 2 weeks ago. Maintaining the original song order is crucial for me, as I've been listening to mus...
My Question or Issue Hello! I have a problem with the wrong date of adding songs in playlists (Liked songs), all songs are shown as added to the playlist 2 weeks ago. Maintaining the original song o...
Moderator
367 Views
5 replies
0 likes
