Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Song numbers aren’t showing up (desktop)

Song numbers aren’t showing up (desktop)

Plan

Free/Premium

Country

 

Device

(HP Envy x13

Operating System

(Windows 10)

 

My Question or Issue

For the past thing 2 months i haven’t been able to see song numbers.

Screenshot_1538.png
Reply
6 Replies

Hey @Michael34140,

 

Thanks for reaching out. 

 

Have you already tried performing a clean reinstall of the app? This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble.

 

If that doesn't do the trick, could you let us know if the same thing happens in the web player? Also, send us the exact Spotify version you're running.

 

We'll be on the lookout for your reply.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

I did a clean reinstall and it's still the same. I check the web player and it's the exactc same as the desktop app This is my version btw,

Screenshot 2024-10-29 184655.png
Screenshot 2024-10-29 184823.png

Hey @Michael34140,

 

Thanks for the reply and cooperation!

 

Does this happen across all playlists or just specific ones? Do you by any chance have any podcast episodes saved in a playlist where you're not seeing the songs numbered? If that's the case, try removing them, so that you only have songs left. It'd also be great if you can try logging out and back in and then creating a new music playlist to see if the issue persists.

 

Let us know how it goes.

DessiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

I’ve tried all these solutions but nothing seems to work. This problem happens not just in my playlists but all albums on spotify.

Hey @Michael34140,

 

When you have a playlist that contains at least one podcast episode, the number of tracks will be changed to an icon to indicate if it is a song, or a podcast episode. I assume that something related to this feature may be broken on your end, causing both the numbering and the icons to disappear. However, seeing that this occurs with albums as well makes me think it might be bigger than that.

 

Let's try removing the Spotify entries from the hosts file to see if that would make a difference. If it doesn't, see if logging in with someone's else's account would display the same fault. You can use a new free account for testing purposes as well.

Hope this helps! Keep us posted 🙂

P.S. You can also try switching to compact mode to verify if the issue would be present with it as well. Thanks!

 

Vasil_0-1730547142273.png

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Spotify didn’t have a line in my computers host file and logging into another account still gave the same problem 

Suggested posts