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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303256 Views

96 replies

91 likes

  • 303256 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

168102 Views

242 replies

44 likes

  • 168102 Views
  • 242 replies
  • 44 likes

liked songs made into playlists

So my idea is to make it so you can transfer your whole liked songs playlist or make it so that a liked songs album is considered a playlist, this would make people like mines life easier who started Spotify by adding songs to liked songs instead or ...

Visitor

So my idea is to make it so you can transfer your whole liked songs playlist or make it so that a liked songs album is considered a playlist, this would make people like mines life easier who started...

CryticalAce

Spotify Star

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

need to remove all my liked songs

i have lots of liked songs i need to remove and i need your help to remove all of it

Visitor

i have lots of liked songs i need to remove and i need your help to remove all of it

Bittencourt

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

I lost my previous playlist with all the songs I love I want to recover the

I can't get my playlist and this is such an annoying situation cause I came back to this app and found my playlist has disappeared not even my recent listened to music is working now I have to start looking for all my added songs Am really disappoint...

Casual Listener

I can't get my playlist and this is such an annoying situation cause I came back to this app and found my playlist has disappeared not even my recent listened to music is working now I have to start ...

Amay

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

I want my playlist back right now it's so annoying to come back to this appt

I came to this app to listen to my playlist but now it's all gone I can't even check my recent listened to music

Casual Listener

I came to this app to listen to my playlist but now it's all gone I can't even check my recent listened to music

Bittencourt

Spotify Star

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Have similar bugs

PlanStudent planSamsung A54Operating SystemAndroid 14My Question or IssueI can't sort my liked songs by genres and canvas also don't appear

Visitor

Plan Student plan Samsung A54 Operating System Android 14 My Question or Issue I can't sort my liked songs by genres and canvas also don't appear 

Amay

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music will not play

I have just signed up for the one month free trial. I am using I Phone SE and my IOS is 18.4.2 and i have 74 gigabytes free. I have cleared my caches and reinstalled the App. I usually live in Australia, but, am currently in Italy, I can’t alter the ...

Newbie

I have just signed up for the one month free trial. I am using I Phone SE and my IOS is 18.4.2 and i have 74 gigabytes free. I have cleared my caches and reinstalled the App. I usually live in Austra...

OscarDC

Moderator

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Clicking "Add to Liked Songs" not working in desktop App (Windows)

PlanPremium FamilyCountryCanadaDeviceLaptopOperating SystemWindows 11 ProVersionSpotify for Windows (64 bit): 1.2.64.408.g0a9b557c My Question or IssueClicking the "add to liked songs" icon (circle with plus) does not work consistently. I have to go ...

Newbie

Plan Premium Family Country Canada Device Laptop Operating System Windows 11 Pro Version Spotify for Windows (64 bit): 1.2.64.408.g0a9b557c   My Question or Issue Clicking the "add t...

Amay

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs from a specific artist

Spotify used to have a feature i liked - when you opened an artist or a band page you could have seen all their tracks that you added to favourites. It was useful when you hear about some artist and can immediately check if you know him or any of his...

Casual Listener

Spotify used to have a feature i liked - when you opened an artist or a band page you could have seen all their tracks that you added to favourites. It was useful when you hear about some artist and ...

Vasil

Moderator

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't add podcast episodes to library / can't download

Plan: PremiumDevice: Pixel 7OS: Android 15 Issue:Downloading podcast episodes / adding them to "my episodes" doesn't work or works intermittently. When I click "download" an episode may or may not begin downloading, sometimes I have to click it a few...

Newbie

Plan: Premium Device: Pixel 7 OS: Android 15   Issue: Downloading podcast episodes / adding them to "my episodes" doesn't work or works intermittently. When I click "download" an episode ma...

Ilina

Visitor

431 Views

2 replies

1 likes

  • 431 Views
  • 2 replies
  • 1 likes

Superuser Contribution irrelevant blend

I made a blend with my friend but only the songs that we listened only once showed up. And we have the same musics in our liked list can you guys fix that?

Newbie

I made a blend with my friend but only the songs that we listened only once showed up. And we have the same musics in our liked list can you guys fix that?

Yordan

Moderator

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Can't remove a playlist for pinned three.

I had a playlist of Harry Potter Audiobooks by some random creator saved in my library and pinned to the top three. It most likely got removed by Spotify due to copyright issues. That is understandable. The problem is that I cannot open the playlist ...

Casual Listener

I had a playlist of Harry Potter Audiobooks by some random creator saved in my library and pinned to the top three. It most likely got removed by Spotify due to copyright issues. That is understandab...

Bittencourt

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution My public playlist doesn't appear on my profile, and no user can access it

I have a playlist called "Masivo Pop Español", and even though the playlist is public, it can't be accessed. It's not even returned through the API. It's a pretty large playlist, and I don't want to lose the data.Right now, I’ve had to duplicate it, ...

Visitor

I have a playlist called "Masivo Pop Español", and even though the playlist is public, it can't be accessed. It's not even returned through the API. It's a pretty large playlist, and I don't want t...

Joan

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I play music without it affecting my recommendation?

PlanPremiumCountryUS DevicePixel 7Operating SystemAndroid My Question or IssueI'm trying to play music on my phone for a party and people will pile on their music selection in the playlist. How do I stop that from affecting my recommendations in futu...

Casual Listener

Plan Premium Country US   Device Pixel 7 Operating System Android   My Question or Issue I'm trying to play music on my phone for a party and people will pile on their music sele...

Erick071

Visitor

979 Views

3 replies

0 likes

  • 979 Views
  • 3 replies
  • 0 likes

File locali

 

Visitor

 

MattSuda

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Repeat keeps turning off / has stopped carrying over between all playlists, albums and songs

PlanPremiumCountryAustraliaDevicesSamsung Galaxy A55,Samsung Galaxy A30s,Desktop Spotify for Windows (64 bit) 1.2.64.408.g0a9b557cOperating SystemsOne UI v6.1 + Android v14,One UI v3.1 + Android v11,Windows 10 My Question or IssueFor the past few wee...

Casual Listener

Plan Premium Country Australia Devices Samsung Galaxy A55, Samsung Galaxy A30s, Desktop Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c Operating Systems One UI v6.1 + Android v14, O...

BlackValeKnight

Casual Listener

651 Views

2 replies

3 likes

repeat
  • 651 Views
  • 2 replies
  • 3 likes

Superuser Contribution Songs not loading

Hi i have problem with my app when i enter it my songs dont load, all playlists are empty (even made by other people) and its not account issue because when i enter spotify on google it works finePlanFreeCountryPolandDeviceSamsung galaxy a34Operating...

Casual Listener

Hi i have problem with my app when i enter it my songs dont load, all playlists are empty (even made by other people) and its not account issue because when i enter spotify on google it works fine P...

Jose_M

Spotify Star

620 Views

5 replies

1 likes

  • 620 Views
  • 5 replies
  • 1 likes

Superuser Contribution Turn off DJ AI

Please create an option to permanently turn off the DJ AI. I hate every time i accidently hit the playlist and have to listen to that cringe AI voice. At least give us an option to to turn off the voice or hide it. It is more of a problem on the mobi...

Newbie

Please create an option to permanently turn off the DJ AI. I hate every time i accidently hit the playlist and have to listen to that cringe AI voice. At least give us an option to to turn off the vo...

Freeskierdude

Newbie

850 Views

2 replies

5 likes

  • 850 Views
  • 2 replies
  • 5 likes

Superuser Contribution Can’t remove playlist from folder

PlanPremiumCountryUnited StatesDeviceiPhone 11 and Mac LaptopOperating SystemiOS 18.5 My Question or IssueI accidentally moved a playlist into a folder. There is no way to move it back to my main library on my phone or on my Mac laptop. I have tried ...

Casual Listener

Plan Premium Country United States Device iPhone 11 and Mac Laptop Operating System iOS 18.5   My Question or Issue I accidentally moved a playlist into a folder. There is no way to mo...

Novy

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song from a custom personal playlist not shown as added from album of that song

PlanPremiumCountryRomaniaDevice(OnePlus Nord, Macbook Pro)Operating System(Android) My Question or IssueSo I listen to a old album or maybe some shuffle random music. I discover an old a song I would like to add to a certain playlist as it appears it...

Newbie

Plan Premium Country Romania Device (OnePlus Nord, Macbook Pro) Operating System (Android)   My Question or Issue So I listen to a old album or maybe some shuffle random music. I disco...

Joan

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Removed playlist

PlanPremiumCountryPolandDeviceiPhone 13 miniOperating SystemiOS 18.3.2 My Question or IssueAbout two days ago my main playlist went missing. I wanted to add a song to the playlist. First clicked + and then again to change from liked to my playlist. W...

Casual Listener

Plan Premium Country Poland Device iPhone 13 mini Operating System iOS 18.3.2   My Question or Issue About two days ago my main playlist went missing.  I wanted to add a song to ...

Dadlez

Casual Listener

386 Views

2 replies

0 likes

  • 386 Views
  • 2 replies
  • 0 likes